BPCA Security Services Deepening Resident and Visitor Engagement CB1 Battery Park City Committee December 4, 2019 12/4/2019
12/4/2019 2 NYPD’s First Precinct • Minimal reported crime over the past three years in Battery Park City • Neighborhood Policing Program launched in 2018 • Crime-fighting strategy built on improved communication and collaboration between local police officers and community residents • 1 st Precinct Sectors Comprising BPC • Sector B: NCOs Tasoren & Riddick • Sector C: NCOs Bodden & Holman • Public urged to call Officers directly in addition to 911
12/4/2019 3 Background: BPCA & AlliedUniversal BPCA entered into a three-year contract with AlliedUniversal in 2015 • Expanded scope from parks to outdoor patrols across the entire 92- acre site • Price: not-to-exceed $2.1 million/year • Uniformed staff are “Ambassadors” • Eyes and ears • Notify patrons if they are breaking Parks rules • Run command center that monitored CCTV; fielded calls, complaints, and reports • Coordinate with NYPD on safety matters
12/4/2019 4 Special Patrol Officers • Gap: Allied Ambassadors lack enforcement powers • CB1 Resolution Requested SPOs • January 23, 2018 Resolution requesting supplemental staff with powers to enforce BPC Park rules • BPCA SPO Pilot Successful • Additional training for certain qualified Allied Supervisors • Summonses issued for certain violations, with minimal issues
12/4/2019 5 Strengths: Technology • Real-time monitoring • Geotagging areas of concern • Photography • Performance dashboard • Real-time issue reporting to AU & BPCA
12/4/2019 6 Strengths: Observation & Presence • 6,800 Site Condition Observations • Real-time reporting to BPCA • Significant presence enables service-focused engagement: • Lost & Found • Medical Emergencies • Lost/Missing Persons • Unsecured Property • Wayfinding Ambassador Reports Since 2015 Maintenance Parks 36% Rules 19% Services 33% Operations 12%
12/4/2019 7 Next Steps: Our Needs and Values • Visibility and presence • Coordination with NYPD • Enforcement • Maintenance Issue Spotting • Accountability • Reports and Data • Customer Service and Community Engagement
12/4/2019 8 New Contract Comprehensive Security Services • Outdoor patrols with expanded Special Patrol Officer program • Command center and 75 Battery Place • Community Center at Stuyvesant High School Patrols • Security camera maintenance • Focus on service Procurement • Of 6 proposers, Allied highest technically rated and lowest price • 5 year contract adds stability, $15m total contract value (FY20 budget $2.5m) Services Underway • Transition to Allied complete at CCSHS and 75 Battery Place • Camera assessment complete • Regular status meetings continue; management team remains in place
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