BPCA Security Services Deepening Resident and Visitor Engagement - - PowerPoint PPT Presentation

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BPCA Security Services Deepening Resident and Visitor Engagement - - PowerPoint PPT Presentation

Nov 11, 2023 363 likes •466 views

BPCA Security Services Deepening Resident and Visitor Engagement CB1 Battery Park City Committee December 4, 2019 12/4/2019 12/4/2019 2 NYPDs First Precinct Minimal reported crime over the past three years in Battery Park City

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12/4/2019

BPCA Security Services

Deepening Resident and Visitor Engagement

CB1 Battery Park City Committee December 4, 2019

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12/4/2019 2

NYPD’s First Precinct

  • Minimal reported crime over the past three years in

Battery Park City

  • Neighborhood Policing Program launched in 2018
  • Crime-fighting strategy built on improved

communication and collaboration between local police officers and community residents

  • 1st Precinct Sectors Comprising BPC
  • Sector B: NCOs Tasoren & Riddick
  • Sector C: NCOs Bodden & Holman
  • Public urged to call Officers directly in addition to 911
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12/4/2019 3

Background: BPCA & AlliedUniversal

BPCA entered into a three-year contract with AlliedUniversal in 2015

  • Expanded scope from parks to outdoor patrols across the entire 92-

acre site

  • Price: not-to-exceed $2.1 million/year
  • Uniformed staff are “Ambassadors”
  • Eyes and ears
  • Notify patrons if they are breaking Parks rules
  • Run command center that monitored CCTV; fielded calls, complaints, and reports
  • Coordinate with NYPD on safety matters
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12/4/2019 4

Special Patrol Officers

  • Gap: Allied Ambassadors lack enforcement

powers

  • CB1 Resolution Requested SPOs
  • January 23, 2018 Resolution requesting

supplemental staff with powers to enforce BPC Park rules

  • BPCA SPO Pilot Successful
  • Additional training for certain qualified Allied

Supervisors

  • Summonses issued for certain violations, with

minimal issues

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Strengths: Technology

  • Real-time monitoring
  • Geotagging areas of concern
  • Photography
  • Performance dashboard
  • Real-time issue reporting to AU &

BPCA

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Strengths: Observation & Presence

  • 6,800 Site Condition Observations
  • Real-time reporting to BPCA
  • Significant presence enables service-focused

engagement:

  • Lost & Found
  • Medical Emergencies
  • Lost/Missing Persons
  • Unsecured Property
  • Wayfinding

Maintenance 36% Operations 12% Services 33% Parks Rules 19%

Ambassador Reports Since 2015

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Next Steps: Our Needs and Values

  • Visibility and presence
  • Coordination with NYPD
  • Enforcement
  • Maintenance Issue Spotting
  • Accountability
  • Reports and Data
  • Customer Service and Community Engagement
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New Contract

Comprehensive Security Services

  • Outdoor patrols with expanded Special Patrol Officer program
  • Command center and 75 Battery Place
  • Community Center at Stuyvesant High School Patrols
  • Security camera maintenance
  • Focus on service

Procurement

  • Of 6 proposers, Allied highest technically rated and lowest price
  • 5 year contract adds stability, $15m total contract value (FY20 budget $2.5m)

Services Underway

  • Transition to Allied complete at CCSHS and 75 Battery Place
  • Camera assessment complete
  • Regular status meetings continue; management team remains in place