Boxing Out The Art of Service Prototyping in Health Care Science - - PowerPoint PPT Presentation

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Mar 29, 2024 36 likes •158 views

Boxing Out The Art of Service Prototyping in Health Care Science helps us understand the system. Creation effects the system. Design is creation to a given end. Service is a means of delivering value to customers by facilitating outcomes customers

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Boxing Out The Art of Service Prototyping in Health Care

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Science helps us understand the system. Creation effects the system. Design is creation to a given end. Service is a means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks. —Information Technology Infrastructure Library

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CC: Phillip, flickr

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1954—Mayo Building 2014—Gonda Building

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Service Design tactics Exploratory research Minimally viable service prototypes “Boxing out”

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Exploratory Research

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Minimally Viable Prototyping

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CC: MichaelFeagan, “Box Out”, flickr

Boxing Out

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Boxing Out: Design Lab

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Wizard-of-Oz Integration

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Boxing Out: Innovation Coordinators

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the creation process for developing a means of delivering value to customers by conscientiously facilitating

utcomes customers want to achieve without the
wnership of specific costs and risks.