Board Meeting March 9, 2020 LOCATION PHONE NUMBER WEBSITE - - PowerPoint PPT Presentation

board meeting
SMART_READER_LITE
LIVE PREVIEW

Board Meeting March 9, 2020 LOCATION PHONE NUMBER WEBSITE - - PowerPoint PPT Presentation

Board Meeting March 9, 2020 LOCATION PHONE NUMBER WEBSITE FACEBOOK 21 Municipal Drive +1 636 931 2700 www.comtrea.org https://www.facebook.com/COMTREA/ Arnold, MO 63010 AGENDA 7:30 AM Meeting Open CEO Report Approval of Agenda and


slide-1
SLIDE 1

21 Municipal Drive Arnold, MO 63010

LOCATION

+1 636 931 2700

PHONE NUMBER

www.comtrea.org

WEBSITE

Board Meeting

March 9, 2020

FACEBOOK

https://www.facebook.com/COMTREA/

slide-2
SLIDE 2

AGENDA

CEO Report Action Items Discussion Items Adjournment 7:30 AM – Meeting Open Approval of Agenda and Minutes CLOSED SESSION Financial Review Program Highlight Mission Statement

slide-3
SLIDE 3

MOTION:

“I, ______, move that the Board approve the, March 9, 2020 Meeting Agenda.”

APPROVAL OF AGENDA

slide-4
SLIDE 4

MOTION:

“I, ______, move that the Board approve the February 10, 2020 Meeting Minutes.”

APPROVAL OF MEETING MINUTES

slide-5
SLIDE 5

OUR MISSION

To lead in providing quality, comprehensive healthcare that is affordable and accessible, and to support the dedicated professionals who make caring for the individuals we serve their number one priority.

slide-6
SLIDE 6

MONTHLY HIGHLIGHT

Pediatric Dentistry

Presented by

  • Dr. Brian Darling
slide-7
SLIDE 7

New Policies/Procedures

  • Protective stabilization
  • Treatment under general anesthesia
  • Consent
  • Preoperative and post-operative

instructions

  • Increased supplies
  • SSCs, space maintainers, endodontic

(pulpotomies) procedures

  • 2018 – 268 SSCs and I did 181
  • 2019 – 754 SSCs and I did 706
slide-8
SLIDE 8

Early Childhood Caries

slide-9
SLIDE 9

General Anesthesia Treatment

Premier Dental Anesthesia Supplies Training needed for providers and assistants Approval by State Inspectors for facility 2019 numbers: ~$208,000 in production on 238 patients

slide-10
SLIDE 10

Representation for COMTREA

in Pediatric Dentistry Circles

Greater St. Louis Area Pediatric Dental Study Club Missouri Academy of Pediatric Dentistry Greater St. Louis Dental Society American Academy of Pediatric Dentistry American Board of Pediatric Dentistry

slide-11
SLIDE 11

No More Referring Patients Out

  • Less patients “lost in the system”
  • Less patients lost to follow-up or who do not

follow-up

  • Able to see more patients with special needs
  • Able to see more patients with challenging

cases

slide-12
SLIDE 12

In the Clinic

INCREASED EFFICIENCY

  • Seeing 3-4 columns
  • f patients per day

versus 2-3 for general dentists

  • Referrals from other

dental offices IMPROVED CARE

  • Consultation from
  • ther COMTREA

dentists

  • More evidenced

based care following the guidelines of the American Academy

  • f Pediatric Dentistry

PATIENT ADVOCACY

  • GA coordinator
  • Reporting potential

neglect cases to state

  • Getting patients in

touch with resources for insurance coverage and access to care

slide-13
SLIDE 13

FINANCIAL REPORT

MOTION: “As a member of the Finance Committee, I _________, move that the Board approve the financials for the month of January 2020.”

CASH ON HAND $2,649,857.46 ACCOUNT RECEIVABLES $4,257,269.44

slide-14
SLIDE 14

Love your support of special needs kids

“I wanted to send a quick note saying how much I admire your support of special needs kids, no matter the nature of their disability. We have a few children with physical and cognitive disabilities in our neighborhood play group, so I’ve kept information on hand to make sure *every* child feels included.”

slide-15
SLIDE 15

GROWTH REPORT

BEHAVIORAL HEALTH ADULT– FEBRUARY 2020

CEO REPORT

Scheduled Actual

PTO- TRAINING

  • LEAVE

Month Totals Full time Hours per week 40 Contracted # 20 min Actual Units Total MONTH END PERFORMANCE Scheduled Patient Hours of Work Hours 90% Work Hours units 85% Visit Units % of Goal ADJ GOAL

ACTUAL

% GOAL Ivy Alwell (APN) 1.00 40.00 108.00 91.80 192 52% 40.00 275 192 70% Bitzer, Maria (APN) 1.00 40.00 108.00 91.80 147 40% 0.00 367 147 40%

  • Dr. C.J. Jos

0.50 20.00 54.00 45.90 96 52% 15.00 149 96 64% Dr Daniel Murray 0.00 0.00 0.00 0.00 #DIV/0! 0.00 #DIV/0! Kelly Ratz (APN) 1.00 40.00 108.00 91.80 200 54% 4.50 357 200 56%

  • Dr. Gautum Rohatgi

0.50 20.00 54.00 45.90 49 27% 48.00 129 49 38%

  • Dr. J. Vasireddy

1.00 40.00 108.00 91.80 212 58% 35.00 287 212 74%

  • Dr. Morel (Genoa)

0.30 12.00 32.40 27.54 61 55% 1.40 107 61 57% Ashley Whitley 0.10 4.00 10.80 9.18 16 44% 10.00 34 16 48% SLU Docs (Kamal, Moebbi, Boules, Dr. B) 0.56 22.40 60.48 51.41 66 32% 30.00 66 #DIV/0! Equivalent of 3 work days/week 0.00 0.00 #DIV/0! 0.00 0.00 #DIV/0! 5.96 238.40 643.68 547.13 1,039 47% 183.90 1705 1039 61%

slide-16
SLIDE 16

GROWTH REPORT

BEHAVIORAL HEALTH CHILD – FEBRUARY 2020

CEO REPORT

Scheduled Actual

PTO- TRAININ G-LEAVE Month Totals Full time Hours per week 40 Contracted # 20 min Actual Units Total MONTH END PERFORMANCE Scheduled Patient Hours of Work Hours 85% Work Hours units 85% Visit Units % of Goal ADJ GOAL ACTUAL % GOAL

  • Dr. Lisa Delaney

0.40 16.00 40.8 34.68 120 87% 0.00 139 120 87%

  • Dr. Lucas (Genoa)

0.30 12.00 30.6 26.01 66 63% 0.00 104 66 63%

  • Dr. Wade Mahoney

0.30 12.00 30.6 26.01 107 102% 0.00 104 107 102% 0.00 #DIV/0! 1.00 40.00 102.00 86.70 293 84% 0.00 347 293 84% Total Visit Types - Child/Youth & Adult

INTEGRATED STAFF

Scheduled Actual

PTO- TRAININ G-LEAVE Month Totals Full time Hours per week 40 Contracted # 20 min Actual Units Total MONTH END PERFORMANCE Scheduled Patient Hours of Work Hours 85% Work Hours units 85% Visit Units % of Goal ADJ GOAL ACTUAL % GOAL Ashley Whitley 0.26 10.40 28.08 23.87 27.00 28% 30.00 63.04 27.00 43%

slide-17
SLIDE 17

GROWTH REPORT

PRIMARY CARE – FEBRUARY 2020

CEO REPORT

PER WEEK

PTO- TRAINING

  • LEAVE

Month Totals Work Weeks/Month

Sche duled Actual Avatar Ajd. % of Adj. Goal AVATAR Full time Hours per week 40 Contracted # 20 min Actual Units Total Monthly Goal MONTH END PERFORMANCE PC Adjust Scheduled Patient Hours of Work Hours 90% Work Hours units 85% Visit Units TOTALS ADJ GOAL ACTUA L % GOAL REV % GOAL Ashley Whitley 0.16 6.40 17.28 14.69 11 46 24% 20.00 29 11 37% 42% Ashleigh McGrath 1.00 40.00 108 91.80 183 286 64% 19.00 324 183 57% 60% Amanda Sherwood 0.75 30.00 81 68.85 157 215 73% 8.00 257 157 61% 65%

  • Dr. Hampton

0.50 20.00 54 45.90 106 143 74% 0.00 184 106 58% 61% Bess Lillimar-Stephens (FMLA 1/02/2020) 0.00 0.00 0.00 #DIV/0! 0.00 #DIV/0! #DIV/0! Kelly Nichols pt. care 10/15 0.91 36.40 98.28 83.54 160 260 61% 7.50 318 160 50% 53%

  • Dr. Swopes (start 12/16/19)-32

HRS/WK 0.80 32.00 86.4 73.44 140 229 61% 2.00 290 140 48% 51%

  • Dr. Hayat (start 1/06/20)-36

HRS/WK 0.90 36.00 97.2 82.62 115 258 45% 16.17 297 115 39% 41%

  • Dr. Ashraf

0.00 0.00 0.00 #DIV/0! 0.00 #DIV/0! #DIV/0! TOTALS 5.02 200.80 542.1 6 460.84 872 1,437 61% 72.67 1699 872 51% 55%

slide-18
SLIDE 18

GROWTH REPORT

ORAL HEALTH – FEBRUARY 2020

CEO REPORT

Scheduled Patient Hours of Work Hours 33.50 83.75% Weekly GOALS PTO- TRAINING

  • LEAVE

Month Totals Full time Hours per week 40.00 Work Hours 75 Schedule MONTH END FORECAST MONTH END PERFORMANCE FTE Schedul e 10 Hr Day % GOAL PROJ REV ADJ GOAL ACTUA L % GOAL

  • Dr. Garland

0.50 20.00 37.5 9.4 82% 17,238 14.00 113 102 90%

  • Dr. Empkey

0.50 20.00 37.5 9.4 90% 18,759 4.00 121 111 92%

  • Dr. Darling

1.00 40.00 75.0 18.8 88% 37,011 24.00 211 219 104%

  • Dr. Mazzoli

1.00 40.00 75.0 18.8 68% 28,561 24.00 211 169 80%

  • Dr. Shakhnovich

1.00 40.00 75.0 18.8 63% 26,195 4.00 242 155 64%

  • Dr. Cook

1.00 40.00 75.0 18.8 62% 25,857 5.00 240 153 64%

  • Dr. Invencion

1.00 40.00 75.0 18.8 58% 24,505 4.00 242 145 60%

  • Dr. Aquino

1.00 40.00 75.0 18.8 68% 28,561 4.00 242 169 70%

  • Dr. Autry (32 hrs in Mar - M-W-

Th) 0.50 20.00 37.5 9.4 57% 11,999 4.00 121 71 59%

  • Dr. A. Greaves - PRN

0.00 0.00 0.0 0.0 #DIV/0! 0.00 #DIV/0!

  • Dr. M. Greaves - PRN

0.20 8.00 15.0 3.8 111% 9,295 0.00 50 55 111% Dr Blattel 0.00 0.00 0.0 0.0 #DIV/0! 0.00 #DIV/0! TOTALS 7.70 308.00 577.5 144.4 71% 227,981 91.00 1,792 1,349 75%

slide-19
SLIDE 19

GROWTH REPORT

ORAL HEALTH / HYGIENISTS – FEBRUARY 2020

CEO REPORT

ORAL HEALTH HYGIENISTS Weekly GOALS

PTO- TRAINING- LEAVE Month Totals

Full time Hours per week 40.00 Work Hours 42

Schedule

MONTH END FORECAST MONTH END PERFORMANCE FTE Schedul e 10 Hr Day % GOAL PROJ REV ADJ GOAL ACTUA L % GOAL Sandy Holifield 0.5 20.00 21.0 5.3 120% 13,685 4.00 66 79 120% Renee Blanken 0.5 20.00 21.0 5.3 115% 13,165 4.00 66 76 115% Ashley Wegener 0.5 20.00 21.0 5.3 97% 11,086 4.00 66 64 97% Angelica Miller 0.5 20.00 21.0 5.3 98% 11,260 4.00 66 65 98% Elisha Krisher 1 40.00 42.0 10.5 77% 17,496 11.00 126 101 80% Rachel Klasek 1 40.00 42.0 10.5 70% 15,937 9.50 127 92 72% Gina Baker 1 40.00 42.0 10.5 85% 19,401 4.00 132 112 85% Jodi Stotler 0.00 0.0 0.0 #DIV/0! 0.00 #DIV/0! Micki Stafko 0.6 24.00 25.2 6.3 0% 0.00 81 0% Jessica Armbruster 0.00 0.0 0.0 #DIV/0! 0.00 #DIV/0! TOTALS 5.60 224.00 235.2 58.8 80% 102,030 40.50 731 589 81%

slide-20
SLIDE 20

FEDERAL AND STATE ASSOCIATIONS ADVOCACY AND COMMUNITY INVOLVEMENT CEO REPORT

slide-21
SLIDE 21

SERVICE LINE ALIGNMENT AND FINANCIAL SUSTAINABILITY CEO REPORT

COMTREA SERVICES MAPPED

(refer to 11x17 MAP)

Primary

Behavioral Health Arnold / Festus / High Ridge Oral Health Hickory / SBHC Primary Care Emerson / (Peds Only) Hickory Plaza

Secondary

Behavioral Health (Psych) Hickory Plaza / SBHC Oral Health MAP Primary Care Arnold / Festus / Hickory Plaza

slide-22
SLIDE 22

PRIMARY CARE ORAL HEALTH

DIVISIONAL/DEPARTMENT UPDATES

BH/PSYCHIATRY

CEO REPORT

slide-23
SLIDE 23

HRSA PR Monthly Review

CEO REPORT

CLINICAL STAFFING CLINICAL Katie Harman;

  • Dr. Rohatgi;

Kristy Neuman March YES NO NA

  • a. Staffing to Provide Scope of Services
  • b. Staffing to Ensure Reasonable Patient Access
  • c. Procedures for Review of Credentials

1

  • d. Procedures for Review of Privileges

1

  • e. Credentialing and Privileging Records

1

  • f. Credentialing and Privileging of Contracted or Referral Providers

1 TOTAL 4 %

100%

KEY MANAGEMENT STAFF

GOVERNANCE/ADMIN

Katie Harman March YES NO NA

  • a. Composition and Functions of Key Management Staff

1

  • b. Documentation for Key Management Staff Positions

1

  • c. Process for Filling Key Management Vacancies

1

  • d. CEO Responsibilities

1

  • e. HRSA Approval for Project Director/CEO Changes

1 TOTAL 5 %

100%

slide-24
SLIDE 24

BOARD MEMBERS USING FQHC SERVICES

Of Board Members are using FQHC Services

50% %

Board Members NOT utilizing FQHC Services

HRSA REQUIRES 51% OF THE BOARD TO BE CONSUMERS

50%

CEO REPORT MARCH 2020

CURRENTLY OUT OF COMPLIANCE

slide-25
SLIDE 25

MONTHLY GRANT UPDATE

CEO REPORT

Funding Entity Program Recipient Description Amt Requested on Pending Grants Status

Franklin County United Way CAC Currently working on the application for this funding $13,600 Awarded Walmart Grants MHOH Applied for (3) grants Unknown Awarded (1) Festus Walmart $2,000 / Denied (1) Waterloo Walmart and pending a 3rd

Note te t this l list only i includes t those g grants ts that a t are still pending o g or had b been a applied f for / / awarded or d declined d during t g the c curre rent mon month

slide-26
SLIDE 26

VOLUNTEERS

CEO REPORT

(FY: 2020-2021)

Location JULY AUG SEPT OCT NOV DEC JAN FEB TOTAL HOURS A Safe Place 9 19 8 9 14 6 8 73 CAC 8 10 2 6 2 28 Employees 12 6 19 11 11 59 Board Members 84 58 99 120 71 60 68 73 633 Adult and C&Y Div. 48 40 71 140 32 26 357 Tails with Tales 55 108 88 113 153 65 80 77 739 Job Shadowing 7 25 58 48 11 11 53 213 TOTAL Hours:

199 236 312 460 330 189 165 211 2102

slide-27
SLIDE 27

ACTION ITEMS

REQUIRES A VOTE

slide-28
SLIDE 28

MOTION:

“I, ______, move that the Board approve the February 2020 Leadership Reports to the Board.”

APPROVAL

Leadership Council Reports

Emailed to Board February 28th, 2020

slide-29
SLIDE 29

MOTION:

“I, ______, move that the Board approve the nomination of JCCMHFB Member Tammy Fulbright to the COMTREA Board of Directors effective March 9, 2020”.

APPROVAL

JCCMHFB Member Nomination Tammy Fulbright

slide-30
SLIDE 30

MOTION:

“I, ______, move that the Board approve the nomination of John Lamping to the Treasurer position effective March 9, 2020.”

APPROVAL

Nomination Board Treasurer John Lamping

slide-31
SLIDE 31

MOTION:

“I, ______, move that the Board approve the revisions to the COMTREA Board By Laws changing the wording periodically to annually in Section III.”

APPROVAL

Revision COMTREA Board By Laws

slide-32
SLIDE 32

SLIDING FEE SCHEDULE

Sliding Fee A B C D E STANDARD CHARGE Category 0 - 100% of FPL 101 - 125% of FPL 126 - 150% of FPL 151 - 175% of FPL 175 - 200% of FPL 201 - 300% of FPL Family Size Monthly Income Yearly Income Monthly Income Yearly Income Monthly Income Yearly Income Monthly Income Yearly Income Monthly Income Yearly Income Monthly Income Yearly Income 1 $0 - $1,063 $0 - $12,760 $1,064 - $1,329 $12,761 - $15,950 $1,330 - $1,595 $15,951 - $19,140 $1,596 - $1,861 $19,141 - $22,330 $1,862 - $2,127 $22,331 - $25,520 $2,128 & Over $25,521 & Over 2 $0 - $1,437 $0 - $17,240 $1,438 - $1,796 $17,241 - $21,550 $1,797 - $2,155 $21,551 - $25,860 $2,156 - $2,514 $25,861 - $30,170 $2,515 - $2,873 $30,171 - $34,480 $2,874 & Over $34,481 & Over 3 $0 - $1,810 $0 - $21,720 $1,811 - $2,263 $21,721 - $27,150 $2,264 - $2,715 $27,151 - $32,580 $2,716 - $3,168 $32,581 - $38,010 $3,169 - $3,620 $38,011 - $43,440 $3,621 & Over $43,441 & Over 4 $0 - $2,183 $0 - $26,200 $2,184 - $2,729 $26,201 - $32,750 $2,730 - $3,275 $32,751 - $39,300 $3,276 - $3,821 $39,301 - $45,850 $3,822 - $4,367 $45,851 - $52,400 $4,368 & Over $52,401 & Over 5 $0 - $2,557 $0 - $30,680 $2,558 - $3,196 $30,681 - $38,350 $3,197 - $3,835 $38,351 - $46,020 $3,836 - $4,474 $46,021 - $53,690 $4,475 - $5,113 $53,691 - $61,360 $5,114 & Over $61,361 & Over 6 $0 - $2,930 $0 - $35,160 $2,931 - $3,663 $35,161 - $43,950 $3,664 - $4,395 $43,951 - $52,740 $4,396 - $5,128 $52,741 - $61,530 $5,129 - $5,860 $61,531 - $70,320 $5,861 & Over $70,321 & Over 7 $0 - $3,303 $0 - $39,640 $3,304 - $4,129 $39,641 - $49,550 $4,130 - $4,955 $49,551 - $59,460 $4,956 - $5,781 $59,461 - $69,370 $5,782 - $6,607 $69,371 - $79,280 $6,608 & Over $79,281 & Over 8 $0 - $3,677 $0 - $44,120 $3,678 - $4,596 $44,121 - $55,150 $4,597 - $5,515 $55,151 - $66,180 $5,516 - $6,434 $66,181 - $77,210 $6,435 - $7,353 $77,211 - $88,240 $7,354 & Over $88,241 & Over Each additional person add $373 $4,480 $374 $467 $4,481 $5,600 $468 $560 $5,601 $6,720 $468 $653 $6,721 $7,840 $468 $747 $7,841 $8,960 $748 $935 $8,961 Sliding Fee Category A B C D E $20 Charge $30 Charge $35 Charge $40 Charge $45 Charge Standard Charge PRIMARY CARE Discounted Charges include the office visit and a limited number of services and labs. New Pt. - 99203 - $190 ** Well Woman Exam - Pap test included in discounted fee

  • Est. Pt. - 99213 - $135

Final office visit charge determined The patient may have additional charges after the office visit based on the completed encounter by the Medical Provider after seeing Provider-Medicare Patient will be notified of additional charges prior to any procedures and/or labs. coding standards. Check Fee Schedule for Well Care Exam Fees-based on age Mental Health/Substance Abuse A B C D E $20 Charge $30 Charge $35 Charge $40 Charge $45 Charge Standard Charge Discounted Fee applies to Initial Evalution AND each Medication See Detail page Management Appointment with the Doctor. Charges apply for each individual counseling sessions. Other behavioral health service charges are listed on detail page DENTAL CARE A** B C D E $40/visit 30% of charges 40% of charges 45% of charges 50% of charges Plus lab fees **Note: Patients in this category are eligible for no fee dental services based upon availability. Lab fees include: crowns, root canals, dentures, etc. See separate fee schedule $125 - Limited Exam, 1 BW:PA:Pano , and 1 simple extraction, surgical extraction or filling any additional sameday treatment will be $50 for a simple extraction, $100 for a surgical extraction and $75 for an additional filling.

Good Thru January 31, 2021 [or unless otherwise

updated by Department of Health and Human Services]

slide-33
SLIDE 33

MOTION:

“I, ______, move that the Board approve the updated Sliding Fee schedule as presented.”

APPROVAL

Updated Sliding Fee Schedule

slide-34
SLIDE 34

MOTION:

“I, ______, move that the Board approve the addition of a Director of Office Management role as presented.”

APPROVAL

Position Approval Director of Office Management (2) Roles – one clinic/ one school based

slide-35
SLIDE 35

3Q PATIENT SATISFACTION SURVEY

  • Q3. How did you hear about us?

Returned 399 Returned 216 136 Returned 76 Answer Choices (Select all that apply) Responses 10/2019 All Discipline Offices Responses 1/2020 All Discipline Offices Responses 10/2019 Welcome Center Only Responses 1/2020 Welcome Center Only Family/Friend Family/Friend 38.34% 143 32.63% 62 Family/Friend 26.87% 18 23.53% 16 Newspaper Newspaper 0.80% 3 0.53% 1 Newspaper 1.49% 1 0.00% Radio Radio 0.80% 3 0.00% Radio 1.49% 1 0.00% Website Website/Inter net Search 8.58% 32 5.79% 11 Website/Internet Search 8.96% 6 2.94% 2 Referral Referral 26.54% 99 30.53% 58 Referral 29.85% 20 42.65% 29 Facebook (Oct 2018 renamed Social Media) Social Media 0.54% 2 1.58% 3 Social Media 1.49% 1 0.00% Billboard Billboard 0.27% 1 0.53% 1 Billboard 1.49% 1 0.00% Insurance Company Insurance Company 5.36% 20 8.42% 16 Insurance Company 1.49% 1 0.00% Event (added Oct 2018) Event 0.27% 1 0.00% Event 0.00% 0.00% Other Other (please 24.66% 92 28.42% 54 Other (please specify) 43.28% 29 35.29% 24 specify)

slide-36
SLIDE 36

3Q PATIENT SATISFACTION SURVEY

Good and Great Responses only

Responses 10/2019 All Discipline Offices Responses 1/2020 All Discipline Offices Responses 10/2019 Welcome Center Responses 1/2020 Welcome Center

  • Q4. How nice and helpful are the staff to you?

98.24%

391

97.18%

207 91.18% 124 98.68% 75

  • Q5. How satisfied are you with the length of time it took to

get this appointment? 87.53%

344

91.55%

195 NA NA NA NA

  • Q6. How satisfied are you with the length of time in the

waiting room? 90.64%

358

92.05%

167 NA NA NA NA

  • Q7. Do you feel the services you receive are affordable?

92.13%

363

89.25%

191 NA NA NA NA

  • Q8. How well does your provide and/or staff listen to your

questions?

  • Q9. How well does staff talk to you about your health

and wellness goals? 94.04%

347

91.09%

184 NA NA NA NA

  • Q10. How happy are you with the overall service(s) you

receive?

  • Q11. What is the likelihood of referring your friends/family to

us? 95.08%

348

95.54%

193 95.59% 65 97.33% 73

% WEN ENT U UP

slide-37
SLIDE 37

3Q PATIENT SATISFACTION SURVEY

% WEN ENT U UP

Responses 10/2019 All Discipline Offices Responses 1/2020 All Discipline Offices Responses 10/2019 Welcome Center Responses 1/2020 Welcome Center New-The staff listen to what I say I need. 95.16% 374 94.79% 200 NA NA NA NA New-In deciding about my recovery plans, I feel like I am in charge and the staff are there to help me. 90.56% 3555 87.32% 186 NA NA NA NA New-Did you find the facility clean and inviting? 98.23% 388 98.59% 210 100.00% 136 98.68% 75 New-Did you feel safe coming to your appointment (lighting, parking, etc)? 97.23% 387 98.12% 209 100.00% 136 98.68% 75 New-The services provided here certainly address my concerns and needs. 94.02% 346 95.53% 192 NA NA NA NA NEW Was this a good location for you? Welcome Center only 4/8/2019 added. 74.36% 52 81.33% 61

slide-38
SLIDE 38

3Q PATIENT SATISFACTION SURVEY

  • Q12. Do you consider COMTREA your regular place to come for care?

Answer Choices

Responses 10/2019 Responses 1/2020

Yes 96.56 337 94.33 183 No 3.44% 12 5.67% 11 Answered 349Answered 194 Skipped 50Skipped 22

  • Q13. Why were you here today?

Answer Choices

Responses 10/2019 Responses 1/2020

Primary Care 27.91% 96 8.74% 16 Dental Care 16.28% 56 27.87% 51 Behavioral Health 42.73% 147 33.33% 61 Substance Use 20.22% 33 Other 9.84% 18 New-How would you like to be contacted for appointment reminders? Text 47.50% 171 48.74% 97 Call 12.50% 45 16.58% 33 Email 2.22% 8 2.51% 5 Postcard 1.11% 4 1.01% 2 Other (Please specify) 36.67% 132 31.16% 62

% WEN ENT U UP

slide-39
SLIDE 39

MOTION:

“I, ______, move that the Board approve the 3 Quarter Patient Satisfaction Survey results as presented.”

APPROVAL

3Q Patient Satisfaction Survey

slide-40
SLIDE 40

CREDENTIALING & PRIVILEGING

Current Staff Re-Privileged (during the month of February 2020) New Staff / Interns Requiring Privileging (during the month of February 2020)

MOTION:

“I, ______, move that the Board accept the February 2020 Credentialing & Privileging Report as presented.”

Name Title Division Bernard, Stacy Therapist BH Bhattacharyya, Anjan SLU Faculty Doctor Psych Cardinali, Mirranda Counselor - ADA BH Kluge, Catherine Open Access Assessor BH Pope, Elizabeth Counselor - ADA BH Reese, Amy MA PC Stueckroth, Ellen Therapist - Youth BH Zoellner, Melyssa Open Access Assessor BH Name Title Division Manning, Kimber Peer Specialist BH Nickelson, Ashley Dental Assistant OH Peterson, Melissa Dental Assistant OH

slide-41
SLIDE 41

QIQA REPORT

  • February Focus
  • No meeting due to CARF
  • New 2020 MPCA Quality Award

Criteria

  • Board Member Count (50%)
  • Currently out of compliance
slide-42
SLIDE 42

2020 MPCA Quality Award Criteria

Measure 2020 Target Child Weight Screening/BMI (NQF 0024) 50.0% Child Weight Screening/Nutritional Counseling (NQF 0024) 25.0% Child Weight Screening/Physical Activity (NQF 0024) 25.0% Hypertension Controlling High Blood Pressure (NQF 0018) 55.0% Screening for Clinical Depression and Follow-Up Plan 12-17 yrs (NQF 0418) 3.0% Screening for Clinical Depression and Follow-Up Plan 18+ yrs (NQF 0418) 3.0% Diabetes A1c > 9 or Untested (NQF 0059) 25.0% Diabetes Eye Exam (NQF 0055) 25.0% Diabetes Foot Exam (NQF 0056) 50.0% Breast Cancer Screening NQF 2371 45.0% Cervical Cancer Screening (NQF 0032) 60.0% Colorectal Cancer Screening (NQF 0034) 40.0% Tobacco Use: Screening and Cessation (NQF 0028) 80.0% BMI Screening and Follow-Up 18+ Years (NQF 0421/eCQM 69v7) 75.0% Statin Therapy for the Prevention and Treatment of Cardiovascular Disease 75.0%

  • Shown to the left is the 2020 MPCA Clinical Quality

Awards criteria, selected by the Missouri CHC Chief Medical Officers.

  • There has been an addition of a Platinum Level,

which is obtained by meeting all 12 selected measures.

  • The asthma measure was removed and three

measures were added: Breast Cancer Screening, Diabetes Foot Exam and Diabetes Eye Exam.

  • The clinical award calculations was moved from

July 31st to August 31st.

PLATINUM (all 12 measures met) GOLD (10-11 measures met) SILVER (9 measures met) BRONZE (8 measures met)

slide-43
SLIDE 43

QIQA REPORT As board members, I encourage you to utilize COMTREA services. This shows confidence in our providers, as well as being a HRSA requirement

MOTION: “I, ___, move that the Board approve the February 2020 QIQA Coordinating Council Report.”

slide-44
SLIDE 44

DISCUSSION ITEMS

INFORMATIONAL

slide-45
SLIDE 45

MONTHLY SUBCOMMITTEE REPORTS TO THE BOARD

Build lding and nd Ground unds Fund Fundraising & & Capital al C Campai aign MHOH C Committee Upda pdate

slide-46
SLIDE 46

TRANSITIONAL HOUSING

slide-47
SLIDE 47

Event Name Date Where Benefiting Contact Info

Mary’s 40th Birthday Bash Trivia Night Saturday March 21 2020 Festus Elks MHOH Kim Elbl kelbl@comtrea.org 636-232-2339 Stand-up for Kids Comedy Show Friday April 3 2020 Twin Oaks Vineyard Farmington, MO CAC Kelsey Christian kchristian@comtrea.org Woofstock Annual Un-Gala Saturday April 25 2020 Festus Elks Club Festus, MO TWT Laura Casey lcasey@comtrea.org Designer Bag Bingo Friday May 1 2020 Villa Antonio Winery Hillsboro, MO MHOH Kim Elbl kelbl@comtrea.org 636-232-2339 Pickleball Tournament Saturday May 30 2020 Jokerst Park Festus, MO MHOH Kim Elbl kelbl@comtrea.org 636-232-2339 Western Trivia Friday June 05 2020 Frederick’s Festus, Mo Co-Worker Help Fund Committee Kim Elbl kelbl@comtrea.org 636-232-2339 CAC Golf Tournament Friday August 14 2020 Oak Valley Golf Course CAC Kim Elbl kelbl@comtrea.org Blacklight Bingo Saturday October 3 2020 Imperial Elks MHOH Kim Elbl kelbl@comtrea.org 636-232-2339

slide-48
SLIDE 48

BOARD MEMBER INFO

  • BOARD RECRUITMENT
slide-49
SLIDE 49

OLD BUSINESS

FOR DISCUSSION

slide-50
SLIDE 50

NEXT SCHEDULED BOARD MEETING

MONDAY, APRIL 13, 2020 ARNOLD LOCATION

Note: T The he J JCCMHFB w will meet di directly after t toda day’s m meeting ing!

slide-51
SLIDE 51

ADJOURNMENT

“With no further business to discuss, I, ______, move that the Board adjourn.”

MOTION:

slide-52
SLIDE 52

21 Municipal Drive Arnold, MO 63010

LOCATION

+1 636 931 2700

PHONE NUMBER

www.comtrea.org

WEBSITE FACEBOOK

https://www.facebook.com/COMTREA/