Better Managers, Better Wellbeing Michigan Wellness Council 2019 Conference Tad Mitchell September 19, 2019 1
AGENDA For today’s discussion Why Focus on Managers? Videos: How It Works Group Activity 2
DISCLAIMER I have another job —but I won’t be selling anything today Tad Mitchell President and CEO of WellRight A comprehensive wellness solution provider 3
THE ENGAGEMENT IMPERATIVE Attracting and retaining talent is critical to success Unemployment Rate Turnover Cost 3.6% 9 Lowest since 1969 Months’ Salary 4
WHY PEOPLE COME AND GO How to attract and retain top talent Why People Salary & Benefits Join Companies Why People Leave Manager & Companies Team Culture 5
GALLUP Q12 Questions that determine employee engagement 1. Do you know what is expected of you at work? 2. Do you have the materials and equipment to do your work right? 3. At work, do you have the opportunity to do what you do best every day? 4. In the last seven days, have you received recognition or praise for doing good work? 5. Does your supervisor, or someone at work, seem to care about you as a person? 6. Is there someone at work who encourages your development? 7. At work, do your opinions seem to count? 8. Does the mission/purpose of your company make you feel your job is important? 9. Are your associates (fellow employees) committed to doing quality work? 10. Do you have a best friend at work? 11. In the last six months, has someone at work talked to you about your progress? 12. In the last year, have you had opportunities to learn and grow? 6
ROI VS. VOI Focusing on talent retention has big returns 1% 0.05% ROI Medical Costs Payroll 1% 0.75% VOI 15X Return Volunteer Turnover Payroll 7
PEOPLE ARE LIKE PLANTS You can’t force them to grow. You can only provide a good environment. Good Environment Bad Environment 8
BAD ENVIRONMENT In absence of a good environment, people will seek fulfillment elsewhere A bad environment at work drove me to put my passion into baking 9
IDEAL ENVIRONMENT In a good environment, people will put their passion into their work A good environment made me a new person 2018 Hill Cumorah Pageant 10
MANAGERS: ENVIRONMENTAL CONTROLLERS Managers are the largest environmental influencers 103 Habits managers can build to support a healthy work environment Free download at wellright.com 11
VIDEO: WALK AROUND CHALLENGE Manage by walking around 12
VIDEO: ROAD MAP CHALLENGE Create an annual plan together 13
GROUP QUESTION #1 What management activities fit best with a wellness program? Breakout Groups Pick the top 3 challenges that you think would work well with your wellness program 14
GROUP QUESTION #2 Is it okay for Wellness to address good management? Group Discussion Wellness Management 15
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