Bentwater Fiber to the Home Hal Brumfield What is the Problem? - - PowerPoint PPT Presentation
Bentwater Fiber to the Home Hal Brumfield What is the Problem? - - PowerPoint PPT Presentation
Bentwater Fiber to the Home Hal Brumfield What is the Problem? Suddenlink is out again. they seem to think, as always, that the problem is in my house-not our neighborhood. Are any other Consolidated customers in this area having
What is the Problem?
- Suddenlink is out again. they seem to think, as always, that the problem
is in my house-not our neighborhood.
- Are any other Consolidated customers in this area having internet
- problems. This is the third day in a row that my internet is down.
- We have been out all day.
- has been down more than it’s worked this year.
- Has anyone lost Suddenlink internet?
- Our consolidated internet and email were down for 3 days.
- Suddenlink. went down six times between 11:00 a.m. and approximately
4:30.
- Suddenlink Internet and phone is dead again. 15th time in last 3 weeks.
- Ok, our service is down . It has been reported. Anyone else having issues?
Lead the Conroe Community
FASTEST Internet Connection, TV, Video Computer Most reliable service Increased Home Value $175,000 $180,500*
* Study by Carnegie Mellon and UC Boulder
What is the Problem?
- Christmas Day 2014
What is the Problem?
- Christmas Day 2015
– Ready to watch a movie? – Not yet! – After 30 Mins
Comparison Movie Download
Traditional Cable Same Day “It's great! We got a digital code with a movie we purchased for our boys and downloaded it in 4 minutes!! Amazing!! Drew Creel – Tachus Fiber User
4
Christmas Day 2015
Quote from Customer
“The Internet connection freaking rocks. I can stream Netflix and Amazon UHD (Ultra High Definition) anytime I want!”
Ash Hornbeck – Christmas Day 2015
Utilization Potential
10%
25%
100%
10 20 30 40 50 60 70 80 90 100 Usage Capacity Peak Rush Hour Average Usage
Over 350,000 Users
Live Streaming TV
will grow 15x by 2021
More devices
will be 3.5x global population by 2021
Problem Getting Worse
Busy Hour 460%, average 320% by 2021
Why Fiber Optic? VS.
Fiber Optics Copper Bandwidth 1,000,000 Gbps and beyond 10 Gbps Future-Proof Only need to change endpoints Need to change equipment and cables every few years Corrosion No Yes Noise Immune Susceptible to EM/RFI interference, crosstalk and voltage surges Security Nearly impossible to tap Susceptible to tapping Lifecycle 30-50 Years 5 Years
Performance Today
What We Offer
- Gigabit+ Fiber
- Buried Underground
- High Performance
–over 10X Cable
- Carrier Grade Network
- Local Ownership
Who We Are
- Founded by:
– Owner of a successful IT Service company (one of Houston's Largest) and – Owners of the largest fiber optic network in Montgomery County (one
- f the largest in Houston)
- Network includes:
– 2,000 route miles and connects to all major data centers and Tier 1 Internet Backbone providers
- Internet provider for :
– City of Shenandoah, County of Montgomery, Conroe ISD, Woodlands Township, MCHD, Magnolia ISD, and most major (and many small/medium) companies in the area
Our Network
Customer Satisfaction – Q4 2017
0% 0% 0%
6% 94%
0% 0% 0%
6% 94%
0% 0% 0%
6% 94%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
(1) Well Below Average (2) Below Average (3) Average (4) Above Average (5) Excellent
Satisfaction with Service
Customer Service Speed Reliability
Cost
- Signup is $20
–Covers 1st month Internet
- Cost for Internet Service
–100Mbps $65/mo ($69.02) –1000Mbps $85/mo ($90.25)
- Add CableTV starting at $20/mo
Carnegie Mellon Survey
- $5,437 increase in the
typical home’s value
- 520,931 real estate
transactions used
- All 50 states and D.C. in
2011 to 2013
Increased Home Value $175,000 $180,500*
Priorities of People Looking to Move
97 89 89 84 80 80 77 73 71 71 57 53 32 20 40 60 80 100 Safe streets Very High Speed Internet Access Affordable housing Greenspace Mixed housing choice Reasonable commute time Vibrant Entertainment and culture Convenient transportation Walking distance to Shops Employment opportunities Great School System River front with recreation Professional or college sports teams
Current Status
- $3MM+ to build
- Need 500 signups
- Currently at 30
- Signups end March 31, 2018
Value to Bentwater
- Increased property
values 3.1%
- Effectively work
from home
- Fastest Internet
connection
- Uses Speed of Light