Benefits, a and Best P Practices Houston-Galveston Area Council - - PowerPoint PPT Presentation

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Benefits, a and Best P Practices Houston-Galveston Area Council - - PowerPoint PPT Presentation

Oct 26, 2022 228 likes •610 views

Telework 1 101: O Our Region, Benefits, a and Best P Practices Houston-Galveston Area Council Brown Bag Session Presenter: Jamila Owens, Manager, Travel Demand Management (TDM) H-GAC Moderator: Deborah Mayfield, Principal Program

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h-gac.com Serving Today • Planning for Tomorrow h-gac.com Serving Today • Planning for Tomorrow

Telework 1 101: O Our Region, Benefits, a and Best P Practices

Houston-Galveston Area Council Brown Bag Session Presenter: Jamila Owens, Manager, Travel Demand Management (TDM) – H-GAC Moderator: Deborah Mayfield, Principal Program Coordinator, TDM – H-GAC April 13, 2020

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Telework 101 - Agenda ▪1. Introduction ▪2. Telework - Regional Snapshot ▪3. Benefits and Challenges of Telework ▪4. Telework - Best Practices ▪5. Additional Information ▪6. Q&A

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Introductions – About Me ▪MBA – People, Profit, Planet ▪Managed Geographically Dispersed Teams for 17 years ▪Teleworker for much of my career ▪Commute Solutions

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Introductions – About Commute Solutions

Commute Solutions Program Outreach and Education Events, and Promotional Items Mini-Campaigns Telework Week Bike Month Earth Day Ozone Action Commute Solutions Walk to School Day Website Overhaul Incentives Points Challenges Emergency Ride Home (also a service) Services Ridematching Emergency Ride Home Partners Program Emergency Ride Home TDM Planning Telework Planning Marketing and

  • utreach support

Services Support Infrastructure Corridor Specific TDM Safe Routes to School related TDM

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Introductions – Poll

What do you hope to get out of this workshop today?

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Snapshot - Telework in Greater H Houston

Commute Mode Split - Greater Houston

Drive Alone (80.7%) Carpool (10.1%) Telework (4.2%) Transit (2.1%) Other (1.4%) Walk (1.3%) Bike (0.2%) Source: 2018 Five Year Estimate, American Community Survey

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Snapshot - Telework in Greater H Houston

51% 49%

TELEWORKERS BY GENDER – GREATER HOUSTON

Source: 2018 Five Year Estimate, American Community Survey

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Snapshot: Telework in Greater Houston

1 2 3 4 5 6 2010 2013 2015 2018

Percentage of Commuters Teleworking

Houston CSA Nation

Source: 2010, 2013, 2015, 2018 Five Year Estimate, American Community Survey

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Snapshot - Telework in Greater H Houston

Number of employees who have a job where at least some of what they do could be done remotely. [Global Workplace Analytics analysis of Bureau

  • f Labor Statistics data, 2017]
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Telework Benefits - Poll

▪ What are some of the benefits of telework?

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Telework Benefits: Employee/Employer

1.

  • 1. Save money
  • 2. Increase Productivity
  • 3. Lower congestion
  • 4. Improve Air Quality
  • 5. Increase access to talent/jobs
  • 6. Stronger work life balance
  • 7. Better Resiliency
  • 8. Improve Retention
  • 9. Add Flexibility

Employer Employee Office space, heating, cooling, parking, etc. Commute – Gas, Insurance, Maintenance Increased productivity, resiliency Wear and Tear Annual Savings -$11,0001 Annual Savings - $3,000 2

1. Global Workplace Analytics 2. Calculated using 24 mile Commute at IRS Reimbursement Rate

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Telework Benefits: Employee/Employer

  • 1. Saves money

2.

  • 2. Increases Productivity
  • 3. Lowers congestion
  • 4. Improves Air Quality
  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance
  • 7. Better Resiliency
  • 8. Improves Retention
  • 9. Provides Flexibility

77%

Connect Solutions Remote Collaborative Worker Survey 2014

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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity

3.

  • 3. Lowers congestion
  • 4. Improves Air Quality
  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance
  • 7. Better Resiliency
  • 8. Improves Retention
  • 9. Provides Flexibility
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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity
  • 3. Lowers congestion

4.

  • 4. Improves Air Qu

Quality

  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance
  • 7. Better Resiliency
  • 8. Improves Retention
  • 9. Provides Flexibility

Each Mile Saved = Approx. 1lb CO2 Removed from the air. The average regional commute = 24 miles. Saves approximately 5,280 lbs. of CO2 from the atmosphere.

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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity
  • 3. Lowers congestion
  • 4. Improves Air Quality

5.

  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance
  • 7. Better Resiliency
  • 8. Improves Retention
  • 9. Provides Flexibility
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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity
  • 3. Lowers congestion
  • 4. Improves Air Quality
  • 5. Increases access to talent/jobs

6.

  • 6. Stronger work life balance/wellness
  • 7. Better Resiliency
  • 8. Improves Retention
  • 9. Provides Flexibility
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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity
  • 3. Lowers congestion
  • 4. Improves Air Quality
  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance/wellness

7.

  • 7. Better Resiliency
  • 8. Improves Retention
  • 9. Provides Flexibility
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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity
  • 3. Lowers congestion
  • 4. Improves Air Quality
  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance/wellness
  • 7. Better Resiliency

8.

  • 8. Improves Retention
  • 9. Provides Flexibility

Go Ahead, Tell Your Boss You Are Working From Home | Nicholas Bloom | TEDxStanford

50%

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Telework Benefits: Employee/Employer

  • 1. Saves money
  • 2. Increases Productivity
  • 3. Lowers congestion
  • 4. Improves Air Quality
  • 5. Increases access to talent/jobs
  • 6. Stronger work life balance/wellness
  • 7. Better Resiliency
  • 8. Improves Retention

9.

  • 9. Provides Flexibility
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Telework Challenges - Poll

▪ What are some of the challenges of telework you’re experiencing right now?

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Telework Challenges – Employer/Employee

▪ Employee Burnout ▪ Physical Management Styles ▪ Information Technology ▪ Lack of Communication/ Disconnection ▪ Always On ▪ Instant, , Constant Communication

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Telework Challenges – Employer/Employee

▪ Employee Burnout ▪ Employee Productivity Myths ▪ Information Technology ▪ Lack of Communication/ Disconnection ▪ Worry ▪ Guilt

[Source: The Psychological Impact of Teleworking: Stress, Emotions, and Health, Sandi Mann and Lynn Holdsworth 2003]

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Telework Challenges – Employer/Employee

▪ Employee Burnout ▪ Employee Productivity Myths ▪ Information Technology ▪ Lack of Communication/ Disconnection ▪ Less IT Support ▪ Inappropriate Technology ▪ Knowledge Gap

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Telework Challenges – Employer/Employee

▪ Employee Burnout ▪ Employee Productivity Myths ▪ Information Technology ▪ Lack of Communication /Disconnection ▪ Feelings of Isolation

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Telework Best Practices - Employers ▪1.Set a Goal, then Design your Program.

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Telework Best Practices - Employers

▪ 2.Develop a Telework Policy

  • Who can participate in Telework?
  • What is your work week?
  • What are your core hours?
  • Equipment considerations?
  • Liability?
  • Cybersecurity?
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Telework Best Practices - Employers

▪ 3. When Determining Eligibility Focus on Tasks, not Roles or Industry.

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Telework Best Practices - Employers

▪ 4. Build Relationships. Stay Connected. Engage Your Teleworkers.

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Telework Best Practices - Employers

▪ 5. Provide Training. For Employees and Managers.

LinkedIn – 16 Free Trainings Related to Telework for Teams https://www.linkedin.com/learning/paths/remote-working-setting-yourself-and-your- teams-up-for-success?u=104

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Telework Best Practices - Employers

▪ 6. Assign Mentors to New Teleworkers.

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Telework Best Practices - Employers

▪ 7.Provide Technology Resources and Support.

  • Contact Relationship Management Systems
  • Zoho, Salesforce, Hubspot
  • Project Management Systems
  • Asana, Zoho, Monday.com
  • Online Meeting Tools
  • WebEx, GoToMeeting, Zoom, UberConference
  • Online Fileshare
  • Google, Sharepoint, Dropbox
  • Hardware
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Telework Best Practices - Employers

▪ 8. Establish an Employee Wellness Program.

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Telework Best Practices - Employees

▪We need a Transition

  • Get Dressed
  • Create Dedicated Space
  • Go for a Walk

▪Have a Plan, Establish a Routine ▪Communicate your progress with Management ▪Block out Quiet Time on your Calendar

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Telework Best Practices - Employees

▪If you are parenting while working, get creative

  • Block out breaks
  • Start earlier or later
  • Give the kids a schedule too
  • Shared Childcare/Virtual Help
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A Note a about COVID

▪ COVID Telework is not Normal Telework

  • Extra stress
  • Extra responsibilities
  • Managers and Employees be

Understanding/Flexible

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Commute Solutions Online

www.yourcommutesolution.com

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Questions?

COMMUTE SOLUTIONS commutesolutions@h-gac.com