BalticGrid Project Service Level Agreement in BalticGrid project - - PowerPoint PPT Presentation

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BalticGrid Project Service Level Agreement in BalticGrid project - - PowerPoint PPT Presentation

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BalticGrid Project Service Level Agreement in BalticGrid project Baiba Ka kina, Katrina Sataki IMCS, University of Latvia Amsterdam, 6 December 2006 Overview BalticGrid: brief introduction Situation analysis SLA management

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BalticGrid Project

Service Level Agreement in BalticGrid project

Baiba Kaškina, Katrina Sataki IMCS, University of Latvia

Amsterdam, 6 December 2006

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Amsterdam, 6 December 2006

Overview

■ BalticGrid: brief introduction ■ Situation analysis ■ SLA management process ■ Structure of SLA

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BalticGrid

The goal of the BalticGrid project is to extend the European Grid by integrating new partners from the Baltic States (Lithuania, Latvia and Estonia) in the European Grid research community and to foster the development of Grid infrastructure in these countries.

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Situation Overview

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Application analysis

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Spring 2006: GEANT link utilization

■ EENET 622Mbps ■ LATNET 155Mbps ■ LITNET 622Mbps

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GEANT2

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GEANT2: December 2006

EENet - 1Gbps LATNET - 155Mbps LITNET - 1Gbps

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SLA management process

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SLA management process

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SLA management process

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Over-provisioning

Service provider guarantees available bandwidth capacity that exceeds the actual user needs. SLA specifies:

✦ Packet loss ✦ One-way delay between the BalticGrid resource centres ✦ MTU all along the traffic path. ✦ Minimal jitter ✦ Traffic load does not exceed 75% of available

bandwidth for more than 10% a month.

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ART - Quality Of Service (QoS)

Three QoS levels were specified:

✦ Amber: Corresponds to GÈANT Premium IP. ✦ Rock: Corresponds to GÈANT BE traffic class. ✦ Timber: Corresponds to LBE traffic in GÈANT.

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SLA management process

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SLA management process

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SLA management process

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SLA management process

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SLA management process

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SLA management process

Monthly

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SLA management process

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SLA management process

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SLA management process

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SLA management process

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SLA management process

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SLA management process

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SLA management process

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SLA Management process

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SLA Management process

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SLA Management process

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SLA Management process

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SLA Management process

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SLA Management process

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SLA Management process

Updated request

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SLA Management process

Updated request

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Situation Overview

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Situation Overview

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Situation Overview

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Situation Overview

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Situation Overview

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Structure of SLA

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Structure of SLA

■ General provisions

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Structure of SLA

■ General provisions

 Purpose and goals of SLA

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Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions

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Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions  Term of Agreement

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Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions  Term of Agreement  Duties and responsibilities of Parties, including

Demarcation points

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Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions  Term of Agreement  Duties and responsibilities of Parties, including

Demarcation points

 Monitoring SLA adherence

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Amsterdam, 6 December 2006

Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions  Term of Agreement  Duties and responsibilities of Parties, including

Demarcation points

 Monitoring SLA adherence  Termination and modification of SLA

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Amsterdam, 6 December 2006

Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions  Term of Agreement  Duties and responsibilities of Parties, including

Demarcation points

 Monitoring SLA adherence  Termination and modification of SLA  Dispute resolution

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Amsterdam, 6 December 2006

Structure of SLA

■ General provisions

 Purpose and goals of SLA  Definitions  Term of Agreement  Duties and responsibilities of Parties, including

Demarcation points

 Monitoring SLA adherence  Termination and modification of SLA  Dispute resolution

■ Specific provisions (Over-provisioning or ART-

mangement)

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BalticGrid Project Thank you!

Are there any questions?

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