Article Feedback V5 Project Update Prepared by: Fabrice Florin - - PowerPoint PPT Presentation

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Article Feedback V5 Project Update Prepared by: Fabrice Florin - - PowerPoint PPT Presentation

Feb 26, 2023 22 likes •237 views

Truthsquad Fact check your news Article Feedback V5 Project Update Prepared by: Fabrice Florin Wikimedia Foundation fflorin@wikimedia.org May 2, 2012 Goals Invite readers to contribute to Wikipedia. Help editors improve articles

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Truthsquad

Fact check your news

Article Feedback V5

Project Update

Prepared by: Fabrice Florin Wikimedia Foundation fflorin@wikimedia.org May 2, 2012

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Goals

  • Invite readers to contribute to Wikipedia.
  • Help editors improve articles based on feedback.
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Article Feedback Map

Readers Edit page Feedback page Article page Central Feedback page Editors Monitors Oversighters

Primary flow Secondary flow Increases feedback list Decrease feedback list Feedback form Call to action How to edit Filter / sort

Labels

  • F. Florin – Wikimedia – 5/02/2012
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Final Feedback Form

MOCKUP

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Final Feedback Form

MOCKUP

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Final Feedback Form

MOCKUP

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MOCKUP

Monitor’s View

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Surface good feedback

Good Feedback Bad Feedback Average Feedback FEEDBACK PAGE 1 Needs info 2 Needs a link 3 Needs a photo Filtered by:

  • Software
  • Readers
  • Editors
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Help editors use feedback

Editor 1: Feature this post Editor 2: Mark as resolved FEEDBACK PAGE 1 Needs info √ 2 Needs a link 3 Needs a photo 4 Needs editing

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Reduce the noise

Bad Feedback Bad Feedback Bad Feedback Abuse Filter Spam block e.g.: Flag this post

Different ways to block or decrease bad feedback. AUTOMATED MANUAL

  • Readers
  • Editors
  • Disallow (before posting)
  • Auto-flag (after posting)
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Feedback tools

I want to

post

feedback

view

feedback

mark

feedback

edit

article

talk

about it

mark as

helpful

mark as

unhelpful hide

flag as

abuse request

  • versight
  • versight

< < < readers > > > < editors > < monitors > < oversighters >

mark as

resolved feature

this post

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Reader’s View

MOCKUP

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Editor’s View

MOCKUP

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Monitor’s View

MOCKUP

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Oversighter’s View

MOCKUP

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Relevance filter

Show readers a filtered view of the feedback page, with:

  • Helpful posts
  • Featured posts
  • Comments-only

(filtered first, then sorted by “relevance”) Remove from default view all posts that are:

  • Hidden
  • Oversighted

★

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Abuse filter

Feedback matches a filter Auto-flag

  • Post is rejected
  • Generic message
  • Cannot be flagged

Filter rules specify appropriate action

  • Post is rejected on 1st try
  • Customizable message
  • Post accepted on 2nd try
  • Can also be flagged
  • Post is accepted
  • No message
  • Flagged for abuse
  • Not shown in default list

Warn Disallow

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MOCKUP

Monitor’s View

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Article Feedback Map

Monitoring tools

Readers Edit page

Abuse filter Relevance filter

Feedback page Article page Talk page

Permalink page

Central Feedback page Editors Central Activity logs Monitors Oversighters

Primary flow Secondary flow Increases feedback list Decrease feedback list

Flaggers

Feedback link Feedback form Calls to action How to edit View feedback Filter / sort Reader tools: Helpful / Flag Filter / sort

  • Reader tools
  • Monitor tools
  • Meta data
  • Article feedback
  • Suppression log

Labels

  • F. Florin – Wikimedia – 4/21/2012
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Our Vision

  • Help get readers more engaged.
  • Give them tools to suggest article improvements.
  • Encourage them to become editors over time.
  • Offer practical feedback tools to experienced editors.
  • Get readers and editors to collaborate, so everybody wins!
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Check it out

bit.ly/aft-v5