www.aps-pos.com Restaurant Computer Consulting Division Services - - PDF document

305.381.0902

COMPUTER CONSULTING

S E R V I C E S F O R

FOOD SERVICE SECTOR

www.pos-pos.com

www.aps-pos.com

About Us

Advanced POS Solutions, Inc (APS) is an information technology and business consulting firm that offers integrated restaurant computing solutions. Starting with a Restaurant POS System, APS also offers a complete range of products. From Point of-Sale, Color Touch- Screens to Kitchen control systems. With years of combined experience in the food service and computing industries, APS has the skill to help you increase your profits and achieve cost reductions.

Mission

Our mission is to provide High Quality Services in the fields of Point Of Sale Technology and Business Consulting Services to our clients that will meet their expectations by providing fast response, informed expertise, and consistently high quality solutions.

Restaurant Computer Consulting

Having served a select South Florida clientele for the last 12 years, APS is a full service restaurant computer consulting firm that delivers the answers you need to maximize the profitability of your restaurant company. Our clients include:

• Fine Dining
• Restaurants
• Fast Food
• Drive Thru
• Pizza
• Delivery
• Salons
• Nightclubs
• Bars Sports
• Venues and more.

www.aps-pos.com

√ Looking to cut your restaurant losses? √ Need to improve your customer service? √ Want to increase your profitability? √ Wish there is a restaurant point of sale & store management software that is affordable, easy to use, feature rich, 100% Windows based, & 100% touch oper- ated point of sales?

Today's foodservice operators need to do more than serve great food, offer great service and hope for repeat visits. With the high level of challenges to face, operators need resourc- es and tools to depend on. It's important to not only run a successful restaurant...but to run a successful business. Partnering with a company that delivers the critical information you need in a clear and concise method can make or break your chance of success. No two restaurant enterprises are identical, and specialized solutions are sometimes

• required. The APS custom database building team focuses on creating these unique

solutions, taking advantage of APS’ powerful, highly customizable software packages. APS is the leading independent vendor of restaurant software and hardware, back office and enterprise, for independents and chain operators. Our products are proven to stream- line the operations and to control costs in many different types of restaurants

Restaurant Computer Consulting Division Services .....................................................

www.aps-pos.com

APS has at its disposal a variety of products and services that represent most retail technology manufacturers. Based on your requirements and budget, we will evaluate multiple manufacturers products prior to offering our recommendations. We use a consultative approach to providing solutions and as a result our clients receive products that meet their expectations for functionality, quality of products and pricing. The following represents a partial list of productswe provide to our clients.

Hardware Depot

• POS Terminal (CPU)
• Touch Screens
• Cash Drawers
• Printers (Receipt Printers)
• Barcode Scanners
• Data Collection Devices
• Handheld Devices
• Printers (Bar Code Printers)
• Monitors
• Check Readers
• Keyboards
• Biometrics
• Signature Capture Device
• Payment Terminals

No One Knows Point Of Sale Like We Do

www.aps-pos.com

Looking for the premier restaurant Point of Sale software package on the market today.

FocusPOS is the culmination of over thirty combined years of vast experience in the restaurant environment, providing exceptional software to compliment any hospitality business model. Coupling technology with restaurateurs' long term business goals, Focus adds value to every aspect of managing a restaurant, through the productivity and

• perational efficiencies achieved by accelerating mean time to deployment, minimizing

resource investments and reducing operating costs. Focus has everything you need to be more competitive, increase profits, and enhance your customer service. FocusPOS is considered as leading supplier of point-of-sale, back-of-the-house and enterprise solutions to the Fine Dining, QSR (Quick Service Restaurant), Family Dining, Fast Casual and Line Service markets. FocusPOS products features are far superior to those similar features in other POS system, if they exist at all. In addition, many features that are standard in FocusPOS are an additional cost (or third party interfaces) in other POS systems, some of these features include:

• Frequent Dining: This feature allows the restaurant to build a customer database to

reward frequent diners for their business. Frequent dining allows the restaurant to market directly to their customer, such as sending a mailing to everyone having a birthday the next month, and more.

• Smart coupons: Coupons can be issued to existing customers based on the type of

items on their check and a type of item not on their check. For example a check with both appetizer and entre but no beverage could include a coupon for a free drink on the customer's next visit as long as they buy an entree. Another customer might receive a "Buy one get one free entre" if their check only had beverages and appetizer. Smart coupons are very flexible and customizable that different incentives can apply. We invite you to contact us anytime for a free, no obligation Demo at (305) 381-0902

Premier Point of Sale Software

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Opening a new location is exciting; it's also a complex, demanding challenge. APS implementation specialists lighten your burden by helping you select and configure the best possible POS solution for your business, and carrying out a timely, successful instal- lation of your POS system.

Implementation Methodology

Every project is carried out according to APS' time-tested, efficient installation:

• Requirements Gathering: We work with you to understand your unique business

requirements, to help determine optimal APS solutions.

• Detailed Analysis: Your comprehensive requirements are analyzed in detail to

ensure systems and modules are precisely tailored to meet them.

• Project Planning: A complete and easily understood breakdown of work structures,

roles, responsibilities, timelines and opportunities are detailed in a total project plan.

• Product Determination: In this phase, we collaborate with you to define the specif-

ics: software, hardware, services and training products to meet your long-term business needs.

• Custom Installation: Once your product solution is defined, APS technicians address

the task of building your customized software database.

• Product delivery: APS implementation teams ensure delivery of your system accord-

ing to your timeline and budget as specified in the project plan.

• End User Training: Training sessions for managers, servers or administrators help

maximize user expertise. Learning can take place on your site, or at a Certified APS Training Center.

• Live Support: If required, live technical support is available.
• Quality Assurance: Every hardware and software solution we install benefits from

APS's comprehensive quality assurance process.

• Project Follow-Up: For every installation, APS implementation managers conduct a

post-installation meeting with you to ensure your success and satisfaction.

Implementation & Consulting Services

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APS professionally trained technical and facilitators spend their time helping customers make the most of their APS solutions. APS Training Services Group offers training solutions in both live and computer-based formats, and can develop custom documentation for end users and administrators. Their singular goal is to maximize our customers’ technology investment, by lowering the total cost of ownership through improved systems knowledge and competence.

Computer Based Training

APS computer based training modules help business owners deal with staff turnover. Modules are designed to give new managers the tools, knowledge and confidence to

• ptimize their use of the system.

Live Training

Our highly experienced training specialists offer APS system learning sessions at customer locations, or at a Certified APS Training Center.

Custom Documentation

APS Systems are tailored for each customer, and so is the documentation our trainers and technical writers can produce for your enterprise. Comprehensive user guides, online help files, job-specific manuals: all these solutions help your staff become more self-sufficient and technically savvy in their sales and management responsibilities.

Training Services

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Solution Center

The APS Customer Service Center - CSC is capable of providing you with a service solu- tions package customized to meet your needs. Whether you desire 24x7x365 coverage

• r a plan designed around the hours of your existing helpdesk or coverage on a per

incident basis, the CSC can and will meet those needs. If chance favors the prepared, our Support Services people are well prepared. All the tools to investigate and resolve your issues are right at hand: state of the art diagnostics, manuals, remote access software, web access, and the latest in call queuing, tracking and analysis programs.

Hardware Depot

Servicing equipment used in Groceries is nothing like servicing other computer equip-

• ment. That's why APS hardware "surgeons" are specialists in protecting and restoring

equipment subject to rigors of the Grocery world. We know for a fact that their abilities are unmatched in the industry - our hardware tech- nicians, certified by both APS and Manufacturers, achieve a consistent 99.99% quality certified rating on all repair equipment. In other words, they do it right the first time. APS hardware specialists can trouble-shoot and fix devices of all kinds and brands, and every terminal or printer they touch is thoroughly cleaned and serviced before being returned to active duty.

APS Onsite Services Network

If "fix it right here, right now" is the only answer to a hardware problem, APS makes house calls. Our network of certified technicians serves our customers throughout North

• America. Onsite technicians are trained in diagnostics and troubleshooting of both

installed systems and product upgrades. Continuous field training assures that APS service technicians are always certified in the latest APS product releases.

Support & Help Desk Services

24X7 HELP DESK ON-SITE TECH SUPPORT HARDWARE DEPOT

305.381.0902

www.aps-pos.com

APS Headquarters

10250 SW 56 Street Suite C-203, Miami, FL 33165 Phone #: +1 (305)381.0902 Sales: +1 (844) 9-APSPOS Fax: +1 (786) 220.8007 Email: service@aps-pos.com

APS New York:

1412 Broadway , 21st Floor New York City, NY 10018 PHONE: (844) 927-7767

INTERNATIONAL

APS ECUADOR:

Malecón Simón Bolívar 305 y Padre Aguirre, Edificio El Fortín, 1er piso, Oficina 3. Guayaquil - Ecuador Phone #: (593-4) 2561514 EMAIL: ec@apsposfl.com

APS PUERTO RICO:

Avenida Andalucia #634, San Juan, Puerto Rico 1er piso, Oficina 3. Puerto Rico Phone #: (787) 220-0003 Email: pr@apsposfl.com

www.aps-pos.com

TECH SUPPORT

Phone #: +1 (305) 381.0902 Dial 2 for Technical Support (24x7) Email: support@aps-pos.com