APRU Distance Learning and Internet Conference 2003 Anne Forster: - - PowerPoint PPT Presentation

apru distance learning and internet conference 2003
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APRU Distance Learning and Internet Conference 2003 Anne Forster: - - PowerPoint PPT Presentation

Project Management Programme APRU Distance Learning and Internet Conference 2003 Anne Forster: The University of Sydney UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003 Project Management Programme The Human Dimension: Working together on


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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

APRU Distance Learning and Internet Conference 2003

Anne Forster: The University of Sydney

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Human Dimension:

Working together on distance learning projects

  • Globalisation and the challenges of partnerships
  • Characteristics of research-intensive universities
  • Resistance to distance learning and ICT adoption

– Undermining or liberating at the personal level

  • The new economies of learning and teaching
  • The planning process for distance and elearning

projects

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Planning Process for Distance & eLearning

TARGET ALIGN DES IGN CONNECT

Learners Institution Environment Infrastructure

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Planning Process for Distance & eLearning

Target the learners

  • Characteristics of the learners

: Prior Learning : Learning S tyles

  • Their context(s) demographics / needs
  • the competitive environment
  • ie. Market analysis and segmentation
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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Planning Process for Distance & eLearning

Align strategically with

the institution

  • MIS

S ION

  • GOALS
  • CORE VALUES
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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Planning Process for Distance & eLearning

Design the Learning experience/

environment

  • Curriculum / Learning resources
  • Interactions / Activities / Assessments
  • Accreditation / Quality assurance
  • S

upport services:

  • - Academic
  • - Library
  • - Technical
  • - Remedial
  • - S
  • cial/ Health and well-being
  • - Identity/ Brand
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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Planning Process for Distance & eLearning

Connect and align with the

infrastructure

  • Leadership
  • S

tructure and governance (internal and external)

  • Investment/ Resources
  • Partnerships & People
  • - the broader team: academic & professional
  • - professional development and training
  • - rewards/ incentives
  • Administration
  • Technology and Communication
  • Continuous improvement and evaluation
  • Promotion, marketing and scholarship
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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

Ageing and Aged Care: A world-wide concern

Innovation:

Creative design and educational technology to target the social, health and economic impacts of Australia's ageing population.

University wide investment strategy:

An initiative of the Vice-Chancellor’ s strategic development fund.

Multi-faculty/interdisciplinary enhancement:

Creative interdisciplinary responses to professional associations, government and industry that complement existing University resources.

Pooling of learning resources:

Units of study and learning resources will be designed for multiple purposes.

Academic governance:

Governed by senior academics, led by a world renowned researcher and coordinated by the Vice-Chancellor’ s S pecial Proj ects Office.

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

Start Up Processes

Concept development Pilot: StudyAge Online Inventory of resources Business case development Governance: Working group External advisory group Fora/Road Show

Identify & generate creative responses

Design & development Marketing and promotion Communications plan

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Personal Perspectives

Teachers Course developers Administrators Policy & Planners Learners

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Teacher’s Perspective

Assessment Interaction Activities

Curriculum Delivery

Graduation Community Building

Continuing Professional Education

Alumni

Curriculum Interaction/Activities Assessment Delivery Lifelong Learning Anxiety, Resistance Professional development Time release Balancing research & new workloads Incentives/leadership

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Course Developers’ Perspective

Product Identification Initiation Design Development Production Delivery

Workload: demand high Engagement at the start up or the fix up A service provider or a team member Incentives/rewards Product Identification Initiation Design Development Production Delivery

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The Business/Administrators’ Perspective

Recognising the value chain: integration and coordination

Identifying the target audience: Customer/sales Characteristics and needs: Marketing research Deciding promotion: Information and advice Application and Enrolment Procedures: Recruitment The learning program policy and rules: Delivery Lifelong learning: CRM: Success/Community/Alumni/CPE

Graduation/ CRM Community Building

Recruitment

Information & Advice Marketing & Research Customer/ Sales Delivery

Professional Development

Alumni

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

Policy, Planning and Quality Infrastructure

Quality Systems Faculty Planning Management Strategy IT Systems Support and Administration Services Financial Management and Investment New Business Management

Committees, Committees, Committees and the Over-committed

Support/ Admin Financial Management IT Systems Management Strategy Faculty Planning Quality Systems New Business Management

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The students’ experience

Graduation/ CRM Community Building Support/ Admin Financial Management IT Systems Management Strategy Faculty Planning Quality Systems

Infrastructure

Recruitment Information & Advice Marketing & Research Customer/ Sales Assessment Interaction Activities Curriculum Product Identification Initiation Design Development Production Delivery

Course & Resources Development Process Teaching & Learning Process Business & Support Process Lifelong learning Process

Professional Development Alumni New Business Management

Model adapted from Standing Stones 2000

“It’s the total experience”

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Innovation & Technology in Education Ventures Innovation & Technology in Education Ventures

A managed investment strategy University-wide, inter-faculty Building capability in ICT enabled T&L Business & project management Commercial, post-graduate, distributed, global

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

The iTEV Project : Context Model

Controls

Managing an investment strategy

Inputs Outputs Enablers

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

iTEV Processes

Inputs

Research Disciplinary Pedagogical Market Curriculum design IP and brand of U Sydney ICT Expertise Investment

Managing an investment strategy

Controls Enablers Inputs Outputs

Managing an investment strategy

Controls Enablers Inputs Outputs

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

iTEV Processes

Controls

Managing an investment strategy

Controls Enablers Inputs Outputs

Managing an investment strategy

Controls Enablers Inputs Outputs

Quality Assurance processes and standards Project Management processes Business processes Monitoring key indicators

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

iTEV Processes

Technology

Entrepreneurial Academics Professional and Specialists

Enablers

Human

ICT Infrastructure Services

Managing an investment strategy

Controls Enablers Inputs Outputs

Managing an investment strategy

Controls Enablers Inputs Outputs

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

iTEV Processes

Outputs

Managing an investment strategy

Controls Enablers Inputs Outputs

Managing an investment strategy

Controls Enablers Inputs Outputs

Quality learning experience for students worldwide New revenue streams Enhanced reputation Capacity to innovate with learning technologies

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

iTEV: Context Model

Managing an investment strategy Controls Enablers Inputs Outputs

Human Technology

ICT Infrastructure Services Entrepreneurial Academics Professional and Specialist Quality Assurance processes & standards Project Management processes Business processes Monitoring key indicators Research Disciplinary Pedagogical Market Curriculum IP of USydney ICT Expertise Investment Quality learning experience for students worldwide New revenue streams Enhanced reputation Capacity to innovate with learning technologies

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

Commenced in February 2003 A flexible program delivered

by distance education with residential intensive blocks (3-5 days in length)

S

pecifically designed to equip professionals for current and future employment in the national and international arena

Veterinary Science

Interactive distance education for animal health professionals offering awards in VPHM :

Graduate Certificate Graduate Diploma Masters

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

International Partnerships

The Global University Alliance

– George Washington, UniSA, AUT, Rochester, RMIT, Derby, Glamorgan,

UBC-ITESM Masters in Distance Education & Technology Oldenburg-Maryland Masters in Distance Education

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

National Partnerships

Open Learning Australia (OLA), 19 Australian Universities

– http://www.ola.edu.au

Collaboration for Online Higher Education Research (COHERE), 8 Canadian Universities

– http://www.cohere.ca – “to improve access…and to integrate online learning with our research culture and values”

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

Critical Success Factors

Trust, relationship, mutual benefit of people Harmonisation and coherence of programs Quality Assurance of processes and experience Leadership and governance with recognition and rewards Patience for the time it takes for good design Students who want the offerings and enjoy the experience Reflection and value through the scholarship of teaching

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Project Management Programme

UNIVERSITY OF SYDNEY / ANNE FORSTER, NOVEMBER 2003

Phone: 61 2 9036 9455 Email: A.forster@vcc.usyd.ed u.au Web: www.itev.usyd.edu.au

A.Forster@vcc.usyd.edu.au www.itev.usyd.edu.au