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APPLICATIONS, PRE SALES UNDERWRITING & LIFESTYLE REVIEWS Terry Lucas 8 June 2018 APPLICATIONS, PRE SALES UNDERWRITING & LIFESTYLE REVIEWS AGENDA Applications, Pre Sales Underwriting & Lifestyle Reviews Pre Sales Underwriting

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APPLICATIONS, PRE SALES UNDERWRITING & LIFESTYLE REVIEWS

8 June 2018 Terry Lucas

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APPLICATIONS, PRE SALES UNDERWRITING & LIFESTYLE REVIEWS

AGENDA Applications, Pre Sales Underwriting & Lifestyle Reviews

  • Pre Sales Underwriting
  • Send to Client
  • Estimate Decisions
  • Lifestyle Review
  • Enhanced CI with Royal London
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PRE SALES UNDERWRITING TOOL

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APPLICATIONS, PRE SALES UNDERWRITING & LIFESTYLE REVIEWS

PRE SALES UNDERWRITING TOOL

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Medical Issues Occupation Family History Pastimes Height & Weight (BMI) Smoking Alcohol Routine Medical Limits What can I use this for?

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Medical Issues Occupation Family History Pastimes Height & Weight (BMI) Smoking Alcohol Routine Medical Limits APPLICATIONS, PRE SALES UNDERWRITING & LIFESTYLE REVIEWS

PRE SALES UNDERWRITING TOOL

What can I use this for?

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ADVISER.ROYALLONDON.COM

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ROUTINE MEDICAL LIMITS

FRED – BMI ISSUE? NOT SURE?

  • Fred, age 55
  • Possible BMI issue? – 5ft 10in - 16st 5lbs?
  • Life or earlier CI
  • Non Smoker
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8

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8 June 2018

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8 June 2018

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8 June 2018

terry.lucas@royallondon.com

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55

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5 10 16 5 1.73 103.9

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PSTW50331

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HEIGHT & WEIGHT (BMI) RATING

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55

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55

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5 10 17 5 1.78 108

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ROUTINE MEDICAL LIMITS

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ROUTINE MEDICAL LIMITS

JOHN – LARGE CASE

  • John, age 40
  • Applying for Life or earlier CI
  • Non Smoker
  • Applying for £1,500,000 sum assured
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40

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1500000

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1500000

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FAMILY HISTORY

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FAMILY HISTORY

MOTHER DIED FROM BREAST CANCER

  • Sam, female age 30
  • Life or earlier CI
  • Non Smoker, Good Health
  • Mum died from breast cancer age 55
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ESTIMATE DECISION?

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ROYAL LONDON

ESTIMATE DECISION

  • Based on the information you’ve entered so far in the application
  • At any point, you can ask for an estimated decision
  • Here’s what it looks like…
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We’re a few pages into the application

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SEND TO CLIENT…

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VPO123

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VPO123

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ROYAL LONDON

ESTIMATE DECISION

Client receives an email with a simple link to the application form where they can complete it

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LIFESTYLE REVIEW

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LIFESTYLE REVIEW

BECAUSE THINGS CHANGE Wha hat t is is it? it?

  • If cover is accepted on non standard terms or smoker rates,

and your clients lifestyle changes, we may be able to reduce their premium.

  • Just give your usual Royal London contact a call.

Examples Examples

  • Giving up Smoking
  • No longer participating in hazardous sports
  • Reduced BMI
  • Improved Health – i.e. blood pressure / cholesterol
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UNDERWRITING WITH ROYAL LONDON

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UNDERWRITING

WITH ROYAL LONDON

Clients who smoke non nicotine Vapes Client with raised Cholesterol HIV Clients who smoke non nicotine Vapes Client with raised Cholesterol

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ENHANCED CRITICAL ILLNESS COVER

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CHILDREN’S CRITICAL ILLNESS COVER

THE NEED FOR COVER

Sources: 1. Impact Report: Building on a Decade of Care, wellchild.org.uk, 2017.

  • 2. Royal London UK protection business claims paid (1 January to 31 December 2016).

No one likes to think of a child becoming critically ill, but it does happen 10 100,00 0,000 children and young people are estimated to be living with serious health needs in the UK1 Children’s critical illness was the fourth main reason for a claim on our Critical Illness Cover in 20162 And the average age of a child at claim was just eight years2

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MADE TO MEASURE

HOW WE CAN HELP Enhanced Children’s Critical Illness Cover Our most comprehensive cover, tailored for families to provide cover from pregnancy to young adulthood. Standard Children’s Critical Illness Cover Covers children for our 45 main critical illness conditions. No Children’s Critical Illness Cover If clients don’t have children we don’t think they should pay for extra cover they're not going to claim on. We now have three Children’s Critical Illness Cover options to meet your clients’ needs and budgets.

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness 50% of adult cover up to £50,000

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

We’re committed to offering your clients cover where it

  • matters. That's why we've focused on conditions that are

most common among babies and young children

  • Cerebral palsy
  • Child diabetes mellitus type 1 - requiring

permanent insulin injections

  • Child intensive care benefit - requiring

mechanical ventilation for seven days

  • Craniosynotosis - requiring surgery
  • Cystic fibrosis
  • Down’s syndrome
  • Edwards syndrome
  • Hydrocephalus - treated with the

insertion of a shunt

  • Muscular dystrophy
  • Osteogenesis imperfecta
  • Patau syndrome
  • Spina bifida
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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness 50% of adult cover up to £50,000

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness 50% of adult cover up to £50,000

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness 25% of adult cover up to £25,000

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness £5,000 for each affected pregnancy

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ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

NINE PREGNANCY COMPLICATIONS Our new additional condition gives parents-to-be reassurance that they’ll have some financial support if they experience difficulties during pregnancy

New Bo Born int intensi sive Ca Care Diss Dissemina minated In Intravasc vascular lar Co Coagula lation ion (DI (DIC) C) Ec Eclamp lampsi sia (e (exclud luding ing pre-eclamp lampsi sia) Ect ctop

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c pregn gnan ancy y with h sur surgery y to remo move a a fall llopian ian tube Foetal l death i in ut utero aft fter at lea east st 20 20 wee eeks ks ge gest station

  • n

Hydatidif idiform mo mole le Neo-natal l death – at lea least st 20 w weeks s gest station ion Plac acen ental al abr brup uption

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(e (exclud luding ing plac lacenta praevi via) St Stil ill l bir irth aft fter a at lea least st 24 w weeks s gest station ion

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MADE TO MEASURE

ENHANCED CHILDREN’S CRITICAL ILLNESS COVER

12 child-specific conditions

Extra additional condition: pregnancy complications

45 main critical illness conditions

14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness £5,000 on the death

  • f a child
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MADE TO MEASURE

FULLY FLEXIBLE PROTECTION When it comes to children’s cover, there's no one-size-fits-all. Families all have different needs – which change over the years

  • Clients can change their Children’s Critical Illness Cover option at

any time during the term of their plan

  • They can upgrade their cover with no underwriting
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CHILDREN’S CRITICAL ILLNESS COVER

SUMMARY

Three options to suit needs and budgets Fully flexible protection 12 child-specific conditions 45 main critical illness conditions 14 additional conditions Pay out on the death

  • f a child

Cover for terminal illness Extra additional condition: pregnancy complications

Plus practical and emotional support from Helping Hand

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HELP FROM US

USE OUR SALES GUIDE adviser.royallondon.com

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THANK

YOU

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL. Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London’s customers to other insurance companies. The firm is on the Financial Services Register, registration number

  • 302391. Registered in England and Wales number 4414137. Registered office: 55 Gracechurch Street, London EC3V 0RL.

June 2018 PR P8 PN [0095]