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An Introduction to the Distribution Connection and Use of System Agreement (DCUSA) | 2 | An Introduction to the Distribution Connection and Use of System Agreement (DCUSA) Angie Castillo Angelo Fitzhenry Austin Gash Dylan Townsend Fungai


  1. How does the Voting Work? | 34 | • All DCUSA Contract Managers will receive an email inviting them to vote • You will be asked to vote on whether you wish to accept the proposed change to the DCUSA and also whether you wish to accept the proposed implementation date • The voting period is generally 15 working days • Once the voting period closes, ElectraLink will calculate the result

  2. Voting Outcomes | 35 | • Part 1 Matters – Progression • If the vote to accept the proposal is over 50% in the majority of Party Categories who voted then a recommendation to the Authority to accept the change is issued • The Authority will then determine whether the Change should be implemented • Part 2 Matters – Progression • If the vote to accept the proposal is over 65% in the majority of Party Categories who voted then the change is accepted

  3. Implementation | 36 | Report Phase DCUSA Party Change Report DCUSA Panel Presented to DCUSA ElectraLink Panel Ofgem Change Report Issued to Parties for Voting Referendum Outcome of CP Implemented (if Vote Vote Declared approved) Ofgem Consent (part 1 only)

  4. Implementation | 37 | • There are three standard releases of the DCUSA document each year, these align to release dates for other industry codes and occur in the following months: • February • June • November • There is also a special release on top of the standard releases, and it occurs on: • 01 April • Some Change Proposals require implementation outside of these release dates and thus an extra-special release may be needed, these occur on an as and when basis.

  5. Derogations | 38 | • A derogation request is when a DCUSA Party applies in writing to the DCUSA Panel and Ofgem for permission to have a Clause / Section in the DCUSA not apply to them for a specified period of time. • Derogation applications will only be considered by the Panel if the applicant is seeking to derogate from Clauses introduced by new changes or changes which have created altered obligations under the DCUSA • Once submitted, the completed derogation form is issued by e-mail to DCUSA Contract Managers for their consideration. • Any responses or objections to the derogation application will be noted and these along with the applications is then issued to DCUSA Contract Managers & Ofgem • The decision will be made by DCUSA Panel & Ofgem

  6. Any Questions? | 39 |

  7. | 40 | The DCUSA Document By Dylan Townsend Dylan.Townsend@electralink.co.uk

  8. The DCUSA Sections | 41 | Section 1A - Preliminary Section 1B - Governance Section 1C - Change Control Section 2A - Distributor To Supplier/Generator Relationships Section 2B - Distributor to Distributor/OTSO Relationships Section 2C - Distributor to Gas Supplier Relationships Section 2D - Electricity Supplier To Gas Supplier Relationships Section 2E* NEW - Distributor To Third Party Electricity Supplier Relationships Section 2F* NEW - Electricity Supplier To Third Party Electricity Supplier Relationships Section 3 - General Legal Provisions

  9. Overview: Section 1A - Preliminary | 42 | Section 1A starts with an alphabetical list of definitions used throughout the agreement, including internal references to definitions given in sections and clauses. It also details external references to other legal acts (e.g. “Data Protection Legislation”). It also includes some explanations of abbreviations (e.g. kVA, MPAN), though not all abbreviations used throughout the Agreement are covered. Some definitions may vary throughout the document. (e.g. the term Connectee in Sections 2A and in 2B) Following the definitions, there is a sub-section related to the interpretation of the document, some examples are: • that the singular includes the plural; • that every gender is always included, • how the numbering of clauses, paragraphs and conditions constitutes a reference; This sections also sets out the following: • The DCUSA Objectives • Accession of Additional Parties

  10. Overview: Section 1B - Governance | 43 | Details the preparation of a Draft Budget The Panel can recover all reasonable costs and (incl. detailed work plan). This is circulated expenses incurred by the Panel, Panel Secretary, to Parties for comment. The subsequent any Working Group, the Secretariat and DCUSA approval of a Budget, automatically occurs ltd. in performing their duties, powers and following the circulation to Parties and functions. where any comments received are published on the website. In undertaking Payment of Costs Incurred sets out this process the Panel consider and, where the ability for the Panel, Panel appropriate, responded to comments. The Secretary, Secretariat, any Working Panel may also amend the Draft Budget. Group or DCUSA Ltd. to be CLAUSE 8 reimbursed for the reasonable costs or expenses incurred in performing Recovery of Budgeted Costs occurs at the their duties. This is done by start each quarter and is a best estimate completing an expense claim form of Party Cost Contribution (with VAT) which is submitted to the Panel (or a which is invoiced to each Party. An Annual named person approved by the Reconciliation of Costs occurs within 40 Panel) for approval. WD following the end of the Financial Year, Panel has to calculate parties’ actual There is also the provision of Interest payable for cost contribution in respect to each payments not duly made and Audit arrangements to quarter and shall reconcile actual be conducted by a firm of chartered accountants on amounts against amounts paid. an annual basis.

  11. Overview: Section 1C – Change Control | 44 | Sets out the terms and conditions that apply when wanting to vary the DCUSA. No variation of the DCUSA can be made or may have effect unless it is in accordance with the provisions of this Section. THE CHANGE DECISION VOTING CHANGE PROPOSALS ASSESSMENT PROCESS • Secretariat • The Voting • Who can propose • Notification of Declaration Procedure • Form/Content of the IMPLEMENTTION Parties • Part 1 / 2 Matters • The Vote • Determine • Implementation Date Proposal CHANGE CONTROL • Notice by the • Weighted Votes • Criteria for Urgent • Implementation • Part 1 Matters Procedure • Basic Vote Secretariat • • Subsequent • Part 2 Matters • Timetable Refusal by • The Change • Surplus Adjustment • Guidelines • Definition Procedure Secretariat Amendment to • Further Adjustment Decision – Part 1 / 2 • Initial Assessment • Report Phase Implementation Date • If no Groups in a Matters • The Change Register • Refusal by the Panel • Appeal of Part 2 Party Category • Withdrawal • Referral to Authority Decisions Votes

  12. SECTION 2A – DISTRIBUTOR TO SUPPLIER/GENERATOR | 45 | RELATIONSHIPS 29. METERING EQUIPMENT AND METERING DATA 15. INTERPRETATION OF SECTION 2A 30. PROVISION OF INFORMATION Schedule 24 16. CONDITIONS PRECEDENT 31. DEMAND CONTROL Schedule 8 17. CONTRACTS Schedule 2A 32. REVENUE PROTECTION Schedule 23 18. USE OF SYSTEM 32A. RESOLVING UNREGISTERED CONSUMERS Schedule 27 19. CHARGES 33. GUARANTEED PERFORMANCE STANDARDS 20. AGGREGATED BILLING AND PAYMENT 34. CONFIDENTIALITY RESTRICTIONS ON THE COMPANY 21. SITE-SPECIFIC BILLING AND PAYMENT 35. CONFIDENTIALITY RESTRICTIONS ON THE USER 22. TRANSACTIONAL CHARGES Schedule 15 35A. PROVISION OF COST INFORMATION 23. PAYMENT DEFAULT 35B. PRODUCTION OF THE ANNUAL REVIEW PACK Schedule 20 24. SECURITY COVER. Schedule 1 25. ENERGISATION, DE-ENERGISATION AND RE-ENERGISATION Schedule 5 26. COMPLIANCE WITH THE DISTRIBUTION CODE 27. METER OPERATION CODE OF PRACTICE AGREEMENT 28. COMPLIANCE WITH RADIO TELESWITCH AGREEMENT

  13. SECTIONS 2B / 2C / 2D / 2E / 2F | 46 | Section 2B set out the terms and conditions to allow the System of a DNO/IDNO/OTSO Party to Connect to the DNO/IDNO Party’s Distribution System and further sets out the terms and conditions for how the DNO/IDNO Party shall provide Use of Distribution System to the DNO/IDNO/OTSO Party. Section 2C sets out the terms and conditions between a DNO/IDNO Party and a Gas Supplier Party where the Gas Supplier Party wants to undertake Permitted Third Party Metering Works, and thereafter to maintain any Smart Metering Comms Hub Devices installed in respect of those works. Section 2D set out the terms and conditions between a Supplier Party and a Gas Supplier Party where the Gas Supplier Party wants to undertake Permitted Third Party Metering Works, and thereafter to maintain any Smart Metering Comms Hub Devices installed in respect of those works. Section 2E sets out the terms and conditions between a Third Party Electricity Supplier and a DNO/IDNO Party to allow a Third Party Electricity Supplier to undertake Permitted Third Party Metering Works. Section 2F sets out the terms and conditions between a Third Party Electricity Supplier and a Supplier Party to allow a Third Party Electricity Supplier to undertake Permitted Third Party Metering Works.

  14. Overview: The Schedules | 47 | SCHEDULE 11 – PARTY DETAILS SCHEDULE 9 – ACCESSION AGREEMENT Schedule 11 provides a form for the party details which need to be Schedule 9 contains a blank accession submitted to DCUSA. This forms part agreement (2 pages), where basically of the accession application process only names and dates need to be filled which is then maintained on the in. Website. SCHEDULE 7 – DCUSA STANDING ISSUES GROUP Schedule 7 sets out the detail of SCHEDULE 14 – WEBSITE REQUIREMENTS the operation and undertakings of Schedule 14 contains specific information Examples the SIG. This includes who can about the DCUSA Website. It details raise issues, become a member Accessibility requirements and that there and who Chairs the meeting. are to be public pages and pages that can only be viewed with a password. It also SCHEDULE 28 – DISTRIBUTION CHARGING covers who can be granted a Web Account METHODOLOGIES DEVELOPMENT GROUP Schedule 28 sets out the detail for the SCHEDULE 12 – NOT USED operation and undertakings of the DCMDG. This includes who can raise issues, become Schedule 12 (as the title a member and who Chairs the meeting. suggests) is no longer used.

  15. The Common Distribution Charging Methodology (CDCM) | 48 | • The CDCM is used to calculate HV and LV tariffs • The CDCM charges customers on an average basis, depending on the type of customer • The basic principle of the methodology is to share the costs of the network between customers by reference to their contribution to the demand that necessitates the network assets. • The CDCM calculates ‘yardstick’ tariffs and then scales these up or down to create tariffs that will recover Allowed Revenue based on forecasted volumes and customer numbers Tariffs to Recover Yardstick Allowed Revenue Tariffs Tariffs to Recover Allowed Revenue Yardstick Allowed Revenue * Revenue Matching tariffs * Forecast Volumes forecast Scaling = Revenue volumes = Factor Revenue

  16. The EHV Distribution Charging Methodology (EDCM) | 49 | • The EDCM is used to calculate Extra High Voltage (EHV) tariffs • There are two EDCM Methodologies and Models based on two different approaches The Long Run Incremental Cost EDCM tariffs are calculated on The Forward Cost Pricing (FCP) (LRIC) Model a site specific basis Model Tariffs are calculated based on Defined in DCUSA Schedule 18 Defined in DCUSA Schedule 17 a number of elements including: Calculates Nodal incremental Calculates annual incremental costs. These costs represent the The Locational Charge (e.g. charges for EDCM Connectees. A brought forward (or deferred) where the customer is fundamental principle of the FCP reinforcement costs caused by the connected to the network) model is that the revenue addition of an increment of recovery generated from its demand or generation at each Allocation of costs (e.g. direct incremental charges is equal to network Node. The method & indirect costs, business rates the expected cost of models the impact changes in and transmission exit charges. reinforcement . Connectees ’ behaviour have on network costs.

  17. Schedule 29 | 50 | • Calculation of discount percentages for the purpose of determining certain LDNO use of system charges under Schedules 16, 17 and 18. • This Schedule sets out the use of the Price Control Disaggregation Model (PCDM) to calculate the discount factors used to determine tariffs to LDNOs where their networks connect to the DNOs. CDCM • Some of the results of the calculations set out in Schedules 16,17 and 18 end PCDM EDCMs up as in inputs required to complete the calculations in Schedule 29, the results of which are then fed back in as inputs to other Schedules. Transmission Network IDNO DNO Network

  18. Any Questions? | 51 |

  19. | 52 | Navigating the DCUSA Website By Angie Castillo Angie.Castillo@electralink.co.uk

  20. Navigating the DCUSA Website | 53 | • The DCUSA Website has a public and a private section • When you sign up to the website your contract manager will be asked to approve your access to the private section. • If you don’t have a contract manager you can ask a Party contract manager or Panel member to sponsor you to join the site.

  21. Lets take a look at the DCUSA website… | 54 |

  22. Navigating the DCUSA Website | 55 | • Items that you will find on the site include: • The DCUSA Document • Change Proposal information • DCUSA Panel and Working Group papers and minutes • Publications • DCUSA Party information • DCUSA Guidelines • Code Administrators Code of Practice (CACoP) • Critical Friend

  23. Any Questions? | 56 |

  24. | 57 | Current DCUSA Activities By Huw Neyroud Huw.Neyroud@electralink.co.uk

  25. Current DCUSA Activities | 58 | Ofgem initiatives Theft Risk Assessment Service & ETTOS DCUSA Newsletter 28 Change Code Administration Code Induction training Proposals currently of Practice – this session! in progress

  26. Current DCUSA Change Proposals | 59 | • The following table shows how many CPs we are currently progressing Area CP Count Charging Methodologies 6 Standard 17 Theft 4 Other 1 Total 28

  27. Charging Methodology Change Proposals | 60 | DCP 287 & DCP 321 EDCM Models DCP 243, DCP 266, DCP 268, DCP 319 CDCM Model

  28. Standard Change Proposals | 61 | DCP 295, DCP 297, DCP 302, DCP 306, DCP 307, DCP 311, DCP 312, DCP 317, DCP 320, DCP 322, Standard DCP 324, DCP 325, DCP 326 DCP 327, DCP 328,DCP 329, DCP 330 and DCP 331 Other DCP 314

  29. Any Questions? | 62 |

  30. | 63 | Introduction to the Distribution Charging Methodologies Development Group (DCMDG) By Angelo Fitzhenry Angelo.Fitzhenry@electralink.co.uk

  31. Distribution Charging Methodologies Development | 64 | Group (DCMDG) • Created as result of DCP 289 • Ofgem confirmed decision on 24 August 2017 • Brings together 3 separate existing Groups into DCUSA (Schedule 28) • DCMF • DCMF MIG • DCM • Current ‘membership’ circa 140

  32. Distribution Charging Methodologies Development | 65 | Group (DCMDG) • First meeting held on 5 October 2017 • Attendees discuss charging related issues • Open to DCUSA Parties and any interested party • Current attendance circa 30 • Regular monthly meeting

  33. Any Questions? | 66 |

  34. | 67 | TRAS and ETTOS By Austin Gash & Fungai Madzivadondo Austin.Gash@electralink.co.uk Fungai.Madzivadondo@electralink.co.uk

  35. What is TRAS ? | 68 | T heft R isk A ssessment S ervice • Under direction from Ofgem, new licence obligations effective from Feb 2016 were placed on suppliers to detect, prevent and investigate theft • TRAS is a data analytics service • Using data provided by suppliers and augmenting it with 3rd party data e.g. credit history • The Service will derive potential consumption outliers that suppliers may choose to investigate • TRAS has now been in live operation since April 2016 and is producing qualified outliers

  36. Code Obligations | 69 | • Theft Risk Assessment Arrangements • DCUSA Schedule 25 • SPAA Schedule 34 • Suppliers are required by the SPAA and DCUSA industry codes to submit defined data items, split by residential and commercial, to the TRAS Provider on a monthly basis.

  37. Key Characteristics of Experian’s TRAS Solution | 70 | Finding the bad eggs – a data and analytics solution

  38. Further Information | 71 | • TRAS Portal - https://energy-tras.co.uk • TRAS E-Bulletins – contact energy-TRAS@electralink.co.uk • TRAS Helpdesk - energy-TRAS@electralink.co.uk

  39. Introduction to ETTOS | 72 | • The ETTOS went live in September 2016. • ETTOS allows tip offs regarding suspected energy theft, received from the general public, to be sent to the relevant supplier or network operator based on the address provided in the tip off. • CrimeStoppers provide: • The stayenergysafe line is open 24 hours, 7 days a week – 0800 023 2777 • Website for members of the public to report suspected energy theft online: https://www.stayenergysafe.co.uk

  40. Code Obligations | 73 | • DCUSA Schedule 26 • SPAA Schedule 37 • Suppliers and network operators are required to provide a nominated single point of contact (ESPOC) for ETTOS matters. • The ESPOC manages the interface between your party and CrimeStoppers.

  41. ETTOS Process | 74 | SUPPLIERS ARE Crimestoppers MEMBERS OF THE REQUIRED TO MATCH REPORTS UNMATCHED PUBLIC CALL OR MATCHED INVESTIGATE ALL TO SUPPLIERS REPORTS ISSUED SUBMIT ONLINE REPORTS ISSUED ETTOS RELATED THROUGH ECOES TO ELECTRICITY FORM TO TO SUPPLIER FOR TIP OFFS IN LINE (Electricity) – DISTRIBUTOR FOR CrimeStoppers INVESTIGATION WITH DCUSA CDSP-XOSERVE MATCHING (stayenergysafe) SCHEDULE 23 (Gas)

  42. What Do I Need To Do? | 75 | • The ESPOC is responsible for the receipt of tip offs from the ETTOS service provider, and any subsequent investigation (either directly or through their team). • To receive tip offs from the ETTOS, CrimeStoppers provides each company with access to a secure web email system. The ESPOC is the default user for your company. • You can provide your ESPOC details to THEFT@ElectraLink.co.uk.

  43. Further Information | 76 | • If you would like to find our more information, please contact the ETTOS team at THEFT@electralink.co.uk. • ETTOS E-Bulletin and ETTOS FAQs -THEFT@electralink.co.uk. • You can get involved by participating in the Theft Issues Group (TIG) – The TIG Working Group meets on a monthly basis to discuss the ETTOS service and theft related issues under the SPAA and DCUSA. Please contact THEFT@electraLink.co.uk if you would like to be involved.

  44. Theft Code of Practice | 77 | SPAA Schedule 33 and DCUSA Schedule 23 The Schedules set out obligations and best practice for Parties in detecting, investigating, resolving and preventing Theft of gas and electricity. • Communication between Parties where Theft of Gas and Electricity is suspected or confirmed • Cut off and Disconnection of Supply where Theft of Gas and Electricity is suspected or confirmed • Treatment of Vulnerable Customers where Theft of Gas is suspected or confirmed • Investigation Procedures • Assessing unrecorded units

  45. Current Theft Activities | 78 | • Gas and Electricity Theft Detection Incentive Scheme • TRAS and ETTOS Escalation Process • Theft Best Practice Forum • Supplier Theft Contacts Register • Supplier Guidelines Document

  46. Theft Groups Framework | 79 | SPAA EC/DCUSA PANEL Chair & ElectraLink Secretariat Theft Delegated decision Codes of Practice, TRAS Theft Issues Steering making powers, Incentive Schemes, Expert Group Group cost and change ETTOS operations Group approvals Experian Technical Detailed TRAS improvements TRAS Operational Working Group to Scorecards & Methodology issues and improvement

  47. Any Questions? | 80 |

  48. | 81 | Metering By Graham Hall Graham.Hall@electralink.co.uk

  49. Interventions Working Group (IWG) | 82 | • The Interventions Working Group was established to assist the DCUSA Panel in the evaluation of the operation of Clause 30.5 of DCUSA as it pertains to the roll out of Smart meters. It considers the key principles of Clause 30.5 and reports back to the DCUSA Panel on whether any changes to these principles are required. • In particular The Group: • Develop resolution options for risks and issues • Review supplier forecast reporting arrangements • Identify collaborative improvements in the on-site smart metering activity (across suppliers, distributors and meter operators) and supporting business processes • Share field experiences to find improved ways of working and develop areas of mutual support, as required • Identify/flag examples of best practice ways of working together for others to follow • Review feedback on any post installation faults to aid continuous improvement

  50. Interventions Working Group (IWG) | 83 | • The Working Group comprises of individuals who each have relevant experience and expertise in relation to the subject matter of Clause 30.5 and whose backgrounds are broadly representative of the persons likely to be affected by the processes used pursuant to that Clause of the Agreement: • Distribution Network Operators • Suppliers • Meter Operators • The Working Group meets on a monthly basis to accommodate systematic and continuous improvements within the installation and roll out of smart metering, and convenes sub groups to discuss particular issues on an ad-hoc basis.

  51. Interventions Working Group (IWG) | 84 | • Latest hot topics discussed include: • Accurate Reporting of Defects – Aim to provide a framework and material to train Meter Operators to correctly categorise interventions. The focus being on understanding and improving the initial training that installers receive on the Service Terminations Issues Guide. Work is underway to produce a training video based on learning and educational tools. • Triage of SMART intervention calls – Potential SMART intervention call script dashboard to aid DNO's filtering out misreported interventions and improve triage process at the call centres. Time has been spent at call centres to see what improvements can be made to the process, with updates on ongoing work presented to a recent BEIS Smart Metering Operational Group (SMOG) meeting. • DNO Response to category A defect call – DNOs are utilising emergency response resource where there doesn’t appear to be an emergency in at least 60% of all category A calls. A number of potential solutions have been put forward for consideration • Communication Between Suppliers, DNOs and Meter Operators – Communicating the correct information between parties to enable successful contact with customers and first time fix. The use of free text within data flows, consistent call scripts, contact details, incident template development and equipment investigations are being considered. A DNO Category Reminder card is being developed, with one side of the card giving details on what to do with a Category A and Category B situation, with the other side related to Category C and Category D situations. The card will also give Meter Operators information on what details to take from the customer, such as mobile number, email address.

  52. Any Questions? | 85 |

  53. | 86 | Overview of the DTS By Shazad Khalid Shazad.Khalid@electralink.co.uk

  54. The DTS | 87 | ElectraLink was founded in 1997 by the energy industry to provide regulated Data Transfer Services and has now evolved into a dual fuel solution sharing data between electricity and gas industry parties. The infrastructure of the DTS is outlined below: Scalable cloud infrastructure Low cost delivery File translation between parties Auditable file transmission A range of connection options Near real-time file delivery Suite of browser based tools

  55. DTS Cost & Service Metrics | | | 88 | Connections Costs Data Volumes (Gigabytes) (£/Month/Volume) 156 £8.9 Costs Connections & data volumes 274 In July 2018 the DTS: • Delivered 5.3 million messages. This represents a 23.3% increase 54 compared to Apr 2017. 122 • Facilitated 612,396 Electricity and 328,397 Gas Change of Supplier Events. • Enabled 316,722 meter installs, £4.1 266,957 of which were smart . Jul 14 Jan 14 Apr 14 Oct 14 Jan 15 Apr 15 Jul 15 Oct 15 Jan 16 Apr 16 Jul 16 Oct16 Jan 17 Apr 17 Jul 17 Oct 17 Apr 18 Jul 18

  56. Market Processes Supported by the DTS | | | 89 | NHH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A166) Obtain NHH Meter Readings (NHH DR) (A1149) HH Meters: Administer Metering Point Data (A991) Operate PPMs including the recharging of Smartcards/Keys and the sale of tokens HH Meters: Obtain Readings (A110) Allocate PPM Transactions (A1809) (A1003) HH Meters: Process Meter Readings (A990) Appoint agents (A161) Prepare Supply Quote (A599) HH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A1120) Appoint/De-appoint Agents to the Metering Point (same Supplier / New Prepayment Meter Infrastructure Polling (A1004) Industry Process View (A0) Connection) (A165) Register MPAN and Appoint Agents (inc Change of Agent and generation of Install, Replace, Energise, Remove and Sale of a PPM (A999) Appoint/De-appoint DA (NHH & HH) (A1011) additional/new MPAN Core(s)) (A101) Install, Replace, Energise, Remove and Sale of a HH Meter (A130) Appoint/De-appoint HH DC (A1135) Registration on a New Connection (A410) Install, Replace, Energise, Remove and Sale of a NHH Meter (A129) Appoint/De-appoint HH MO (A1129) Registration on Change of Supplier (A162) Issue Full Refreshes (A402) Appoint/De-appoint NHH DC (A1028) Resolve Objection (A836) Issue PPM Device (A1053) Appoint/De-appoint NHH MO (A1023) Settlement and Reconciliation (A907) Issue Selective Refreshes (A403) Cable Installation and Network Connection (A100) SVA Agent (A1143) Make Customer Appointment (A134) Change of Measurement Class (A450) Transfer Metering Point between MPAS and CRA (A1511) Manage Market Domain Data (A106) Change of Measurement Class : NHH to HH, Same Supplier (A1161) Update MPAD Items and Customer Details (A163) Manage Planned Outages (A1055) Change of Measurement Class: NHH to HH, Coincident with CoS (A1162) Updates to Distribution held MPAD Items (A407) Manage PPMs (A222) Contact Notice Facility (A809) Updates to Supplier held MPAD Items (A406) Manage Supply (Install, and manage Meter Operations) (A102) CoS Objection Process (A575) Validate and Aggregate Data and Settle (A915) Manage Supply Faults (A1062) DA Validation (A443) Managing Supply Faults and Outages (A105) Daily Profile Production (A912) Meter Operations (A718) Data Collection and Processing of Meter Readings (including CoS reading) (A104) Meter Reading on Change of Supplier Dispute (A818) Data Validation and Aggregation (A910) Minimise Illegal Abstraction (A783) Debt Assignment for PPM (A1800) MPAS Refreshes/Resends and Reporting (A199) De-energisation (A928) New NHH DC Obtain and Generate Change of Supplier meter reading (A848) De-Energise, Energise & Disconnect (A109) NHH Meters: Administer Metering Point Data (A938) Determine NHH DR Site Visit Requirement (A1146) NHH Meters: Obtain Readings (A936) Disconnection (A933) NHH Meters: Process Meter Readings (A937) DUoS Billing (A108) Energise Metering Point (A430) Generation of new/additional MPAN Core(s) (A205)

  57. The DTS: Regulated and Commercial Services | 90 | • Electralink can leverage the infrastructure of the DTS to provide Regulated Flows Owners: services in 2 ways. • A regulated service (costs recovered through DTSA) is managed as SPAA BSC follows: • Users sign up to Data Transfer Service Agreement MRA • The regulated DTS flows are defined within the Data Transfer Catalogue, which includes flows governed by the BSC, MRA and SPAA • To introduce or update a regulated DTS flow, users will need to identify which code the process and respective flows sit within, raise a change modification (circa 18 months) and integrate them into DTC. Example commercial services: • The commercial (costs recovered through direct contract) service is managed as follows: File • The commercial service is governed by a contract between the Users and ElectraLink Cloner • RGMA A commercial RUG can be set up within 10 days • Existing users of the DTS can use their existing RUG to send commercial flows once DUoS they are developed e-billing • Users define the flow structure whereby any flows can be sent across the commercial service, subject to technical constraints of the DTS

  58. FlowBuilder | 91 | Launch planned for October 2018 • Graphical front end • Design new flows • Amend existing flows • Re-use data items • Re-use groups Facilitates new and amended data flows to be created in real time and tested prior to entering the change process. Reduced risk and time to implement change. Facilitate innovation, both bi-laterally and market-wide.

  59. DUoS e-Billing | 92 | • DUoS e-billing automatically produces DUoS invoices and remittances for DNOs and Suppliers • The DUoS e-billing service is a number of flows sent detailing the relevant DUoS charging information to facilitate DUoS invoicing, including: • Supplier, distributor and site information; • DUoS Consumption Charge Details; • MPAN details and DUoS Bill Control Data (such as invoice type, VAT information and invoice amount) • DUoS e-billing benefits industry participants by eliminating the cost, validation errors and invoice payment delays suffered with the manual invoice process • DUoS e-billing is used by all 14 of the DNOs, the 6 major electricity suppliers, as well as a number of the independent suppliers too

  60. Unprecedented Industry Change | 93 | Faster and Charging more reliable Futures Forum switching ElectraLink Extension The creation of ElectraLink Governance of HH the Retail DTS Energy Code settlement Services The DNO The creation of to DSO a gas market data catalogue transition

  61. DTS Re-procurement Now Underway | 94 | • Procurement of network and service provider to support existing industry processes and models (including CSS requirements). • Transformation to support industry change, CSS, HH settlement, DNO to DSO, new ways to access and use data including web-service access to industry data, APIs, and Dashboarding. • Procurement will complete over the next 18 months and with the service delivered by 2020. • Any other requirements?

  62. Energy Market Insight | 95 | Data extracted from DTC flows at MPAN level granularity Data mining, data analysis and Identify market events Chart market processes monitoring Identify Market Activity Match to DTS Data ElectraLink combines.. 1 2 3 Energy Market Insight provides a national data set, aggregated and anonymised, where required.

  63. EMI and market monitoring | 96 | There is a higher volume of process throughput linked to market change. There is significant variation in the quality and cost of process management.

  64. ElectraLink Continuous Improvement Toolkit | 97 | Plan On Demand Data Reinforcement Instant Access Data Do Act Flexible Flow Builder Unstructured Data Mining UDM Check

  65. Any Questions? | 98 |

  66. | 99 | How to Get Involved By Huw Neyroud Huw.Neyroud@electralink.co.uk

  67. How to Get Involved | 100 | Join the Standing Issues Group (SIG) Join a Working Group 3 Sign up for and read the monthly DCUSA Newsletter 2 4 Look out for DCUSA Consultations & Requests 1 for Information (RFIs) 5 Join the Distribution Charging Methodologies Development Group (DCMDG)

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