Alpha Presentation Mobile Customer Satisfaction Application The Capstone Experience Team Meijer Noor Hanan Ahmad Kamel Kaleb Friskey Taylor Jones Department of Computer Science and Engineering Michigan State University Spring 2014 From Students… …to Professionals
Project Overview • Enable customers to provide immediate feedback about shopping experience • Provide for greater agility For customers input as well as Meijer employee response/follow-up • Via mobile devices • Solution aligns with current mobile application The Capstone Experience Team Meijer Alpha Presentation 2
System Architecture The Capstone Experience Team Meijer Alpha Presentation 3
Loading and Landing The Capstone Experience Team Meijer Alpha Presentation 4
Survey and Issues The Capstone Experience Team Meijer Alpha Presentation 5
Store Location The Capstone Experience Team Meijer Alpha Presentation 6
FAQ and Product Search The Capstone Experience Team Meijer Alpha Presentation 7
Employee Website: Login The Capstone Experience Team Meijer Alpha Presentation 8
Employee Website: Rank Stores The Capstone Experience Team Meijer Alpha Presentation 9
Employee Website: Find Store The Capstone Experience Team Meijer Alpha Presentation 10
Employee Website: List All Surveys The Capstone Experience Team Meijer Alpha Presentation 11
Employee Website: List All Issues The Capstone Experience Team Meijer Alpha Presentation 12
What’s left to do? • Store selection • Local device caching • Update UI • Pop-up window identifying customers • Add additional features Integrate camera option to Issue page Find products page • Test it The Capstone Experience Team Meijer Alpha Presentation 13
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