Alpha Presentation Mobile Customer Satisfaction Application The - - PowerPoint PPT Presentation

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Alpha Presentation Mobile Customer Satisfaction Application The - - PowerPoint PPT Presentation

Dec 20, 2023 121 likes •255 views

Alpha Presentation Mobile Customer Satisfaction Application The Capstone Experience Team Meijer Noor Hanan Ahmad Kamel Kaleb Friskey Taylor Jones Department of Computer Science and Engineering Michigan State University Spring 2014 From

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From Students… …to Professionals

The Capstone Experience

Alpha Presentation

Mobile Customer Satisfaction Application

Team Meijer

Noor Hanan Ahmad Kamel Kaleb Friskey Taylor Jones Department of Computer Science and Engineering Michigan State University Spring 2014

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Project Overview

The Capstone Experience Team Meijer Alpha Presentation 2

  • Enable customers to provide immediate

feedback about shopping experience

  • Provide for greater agility
  • For customers input as well as Meijer employee

response/follow-up

  • Via mobile devices
  • Solution aligns with current mobile application
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System Architecture

The Capstone Experience Team Meijer Alpha Presentation 3

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Loading and Landing

The Capstone Experience Team Meijer Alpha Presentation 4

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Survey and Issues

The Capstone Experience Team Meijer Alpha Presentation 5

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Store Location

The Capstone Experience Team Meijer Alpha Presentation 6

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FAQ and Product Search

The Capstone Experience Team Meijer Alpha Presentation 7

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Employee Website: Login

The Capstone Experience Team Meijer Alpha Presentation 8

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Employee Website: Rank Stores

The Capstone Experience Team Meijer Alpha Presentation 9

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Employee Website: Find Store

The Capstone Experience Team Meijer Alpha Presentation 10

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Employee Website: List All Surveys

The Capstone Experience Team Meijer Alpha Presentation 11

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Employee Website: List All Issues

The Capstone Experience Team Meijer Alpha Presentation 12

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What’s left to do?

  • Store selection
  • Local device caching
  • Update UI
  • Pop-up window identifying customers
  • Add additional features
  • Integrate camera option to Issue page
  • Find products page
  • Test it

The Capstone Experience Team Meijer Alpha Presentation 13