Agriculture (USDA) Food and Nutrition Service Training Civil - - PowerPoint PPT Presentation

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Agriculture (USDA) Food and Nutrition Service Training Civil - - PowerPoint PPT Presentation

United States Department of Agriculture (USDA) Food and Nutrition Service Training Civil Rights & Discrimination (Part 1) TEFAP & TANF Regulations (PART 2) 1 Civil Rights & Discrimination Federal and USDA civil rights


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United States Department of Agriculture (USDA) Food and Nutrition Service Training

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Civil Rights & Discrimination

(Part 1)

TEFAP & TANF Regulations

(PART 2)

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Civil Rights & Discrimination

Federal and USDA civil rights regulations and policies ensure no person in the United States is subject to prohibited discrimination in programs and activities conducted in whole or in part by USDA based on: RACE • COLOR • NATIONAL ORIGIN DISABILITY • SEX • AGE

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Furthermore, no person is subject to reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Civil Rights & Discrimination

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Customer can call (866) 632-9992 for a USDA Program Discrimination Complaint form. Customer can submit complaints to the USDA, Office of the Assistant for Civil Rights at 1400 Independence Avenue, SW in Washington, D.C. 20250-9410. Customer can also submit complaints via email: program.intake@usda.gov.

Civil Rights & Discrimination

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Requirements:

  • Conduct annual training for staff and volunteers
  • Conduct outreach to under-represented communities
  • Display poster “And Justice for All”
  • Accommodate people with disabilities
  • Reduce language barriers for people with limited

English proficiency

Civil Rights & Discrimination

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Explicitly Religious Activities

No religious activities allowed, including activities such as worship, or religious instruction

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Explicitly Religious Activities

Customers are not required to participate in religious activities Religious activity must take place in a separate location at a different time It must be made clear that religious activities are not endorsed by USDA

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Explicitly Religious Activities

It is acceptable for… Organizations to use their facilities to provide services without removing religious materials Hang a cross on the wall Display a stand with faith-based pamphlets at the front or back Have a Pastor or other religious officials assist with distribution

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Explicitly Religious Activities

It is unacceptable to … Require customers to stand by the cross and recite a prayer Refuse USDA foods to customers who do not practice your faith Insert faith-based pamphlets in bags or boxes Force or encourage participants to have a religious conversation with the pastor or official

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Written Notice and Referral

Faith-based or religious organizations must give written notice to all customers of the right to be referred to an alternate food pantry, soup kitchen, or shelter that is in the same geographic area.

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Written Notice and Referral

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Written Notice and Referral

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Written Notice and Referral

If a customer objects to the religious character of an food pantry, soup kitchen or shelter, that organization must promptly undertake reasonable efforts to identify and refer the customer to an alternate food pantry, soup kitchen, or shelter to which the customer has no

  • bjection. If unable to identify an alternate food pantry,

the Foodbank must be notified.

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Written Notice and Referral

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Written Notice and Referral

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The Emergency Food Assistance Program

(TEFAP)

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Temporary Assistance for Needy Families (TANF)

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TEFAP provides free food to agencies who voluntarily participate in this Federal program.

Receipt of USDA Commodities

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Receipt of USDA Commodities

Pantries:

  • accept a reasonable “Fair Share” amount
  • must pick-up allotments in a timely

manner every month

  • request a reduction to fair share allotment if

storage is an issue

  • cannot pick-n-choose commodities
  • cannot decide to not pick-up

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Food Safety State & Local Laws

Food must be stored in a manner to protect from spoilage, infestation, damage or other conditions that may jeopardize the safety of foods. ____ ____ ____ The receipt of damaged, spoiled, infested USDA commodities must be reported to the Foodbank.

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Food Safety State & Local Laws

Thermometer

refrigerate between 35° F and 40° F and freeze below 0° F

Pest control Rotate – FIFO Expiration and use-by dates

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Distribution Requirement

USDA Commodities serves as a supplement to your existing food Mix together for distribution

(donations, purchased foods, & USDA commodities)

Distribute USDA products within 30 days of receipt Must not be used for any other agency function

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FY18 Emergency Food Program Distribution Site Manual

Discard 2017 version Convenient location Train staff and volunteers Follow the rules and procedures

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6 Posters Required

Notice To Program Participants

Conditions customer agrees to: income, consumption and liabilities

Income Eligibility Guidelines

Lists max allowable monthly gross income - replaced annually

Days/Hours of Operation

Post outside and inside Must be open for at least 2 hours per week

“And Justice For All”

Instructions for discrimination or Civil Right violations

Prohibited Activities

Donations, payment for services, food cannot be sold, politics

Written Notice of Beneficiary Rights

Notification that customer can receive a referral to another pantry, soup kitchen, or shelter if there is a religious character conflict

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Site Inspections

All program staff and volunteers must be informed that Food Bank, USDA and DHS inspectors have the authority to inspect food storage and distribution facilities * * * * * Denying an inspector access or not being in compliance with rules and regulations may result in loss of USDA commodities

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Shelters & Soup Kitchens

  • Abide by rules set forth by local health departments,

Food Bank, USDA, and DHS

  • Food Bank can provide details and technical assistance
  • Anyone eating at a soup kitchen or shelter is assumed

to be eligible

  • Customers must not be asked to prove eligibility

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Shelters & Soup Kitchens

  • Serve meals at least two hours a week
  • Post meal-service schedule
  • Count every meal served
  • Count additional helpings as individual meals

and add to the total number of meals

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Shelters & Soup Kitchens

  • Not reporting all meals served could result in

reduction of commodities

  • Document how total meals were computed each

month, e.g., sign-in, plate counting

  • Submit monthly reports to Food Bank for

total meals served

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Agency’s Intake Procedure

Comply with the Federally-approved State Plan of Operation

  • No application process
  • Customers self-attest by signing

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Agency’s Intake Procedures

Customers attest that the information on the Signature Sheet or Proxy Form is accurate:

Household Size Street Address City # Children SNAP

Monthly gross income does not exceed DHS established limits based on poverty/unemployment

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SIGNATURE SHEET

T H R O W A W A Y 2017 forms! REPLACE WITH:

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P r e

  • f

i l l

Food Bank Name Pantry Name Pantry Address Month/Year 31

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Signature Sheet

D A T E S I Z E S I G N STREET ADDRESS

& CITY

# K I D S 32

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Proof of Residency

If you request ID from one person then you Must request from E-V-E-R-Y-ONE!

  • Driver' License
  • State ID Card
  • Mail
  • Utility Bill

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Proof of Residency

No ID Homeless Mail – utility bill or letter from landlord

  • Not social security letter or

Medicaid/Medicare Card

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SIGNATURE SHEET

Correct as many errors as possible 35

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SIGNATURE SHEET

Incorrect numbers will throw off totals and distort statistical data 2 ERRORS 36

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SIGNATURE SHEET

0 ERRORS Pantry staff can fill out/correct any information but cannot “make-up” or guess customer data or sign for customer Total columns on every page 37

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SIGNATURE SHEET

Do not allow customers to sign in on top line with the headers 2 ERRORS 38

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SIGNATURE SHEET

Number of household size is affected if header line is erroneously used. 10 lines vs 11 lines 0 ERRORS 39

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SIGNATURE SHEET

Distribution Month/Year vs Date column Ditto marks never allowed 40

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SIGNATURE SHEET

Do not allow customers to sign on the “Total” line 12 ERRORS 41

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SIGNATURE SHEET

10 lines per page unless “Total” line is erroneously used

  • r a line is skipped

2 ERRORS 42

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SIGNATURE SHEET

Do not include numbers twice for same customer on the “Total” line 43

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SIGNATURE SHEET

Draw a single line from the Date column to the SNAP column 3 ERRORS 44

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SIGNATURE SHEET

Draw either a line across form or draw short lines in each box 45

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SIGNATURE SHEET

Numbers are not included in total if customer is not served 0 ERRORS 46

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SIGNATURE SHEET

4 ERRORS It is allowable to write the date on the top line and draw a line down so that the customers do not need to write in the date 47

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SIGNATURE SHEET

0 ERRORS Another option is to “fill-in” the dates at a later time, but it is not required 48

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SIGNATURE SHEET

10 ERRORS The “city” on the “street address” line is not allowed 49

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SIGNATURE SHEET

5 ERRORS “Fill-in” the city if known 50

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SIGNATURE SHEET

Always required: # of Household Size Street / City # of Children 51

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SIGNATURE SHEET

11 ERRORS 52

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SIGNATURE SHEET

9 ERRORS 53

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TANF

2nd to the last column on the signature page

SIGNATURE SHEET

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“TANF” stands for Temporary Assistance for Needy Families:

  • Additional food for families with children 18 years or younger
  • Distribution is usually from February or March through June
  • The number of children, 18 years or younger, must be entered
  • n the Signature Sheet or Proxy form to qualify for TANF food

SIGNATURE SHEET What is TANF?

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SNAP

Last column on the signature page

SIGNATURE SHEET

The Illinois Department of Human Services (DHS) administers the Supplemental Nutrition Assistance Program, or SNAP in the state of Illinois Eligible applicants receive food assistance benefits, which are automatically transferred to an electronic card, called the Illinois link card 56

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SIGNATURE SHEET

SNAP

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SIGNATURE SHEET

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Disabling conditions make pick-up of commodities by the customer impossible.

Proxy Form

Work hours conflict with distribution hours.

T H R O W A W A Y 2017 forms! REPLACE WITH:

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Customer completes, signs & dates the Proxy form Proxy takes the form to the Pantry Proxy signs & dates the form while at the pantry Pantry staff sign and date the form

Household Size Customer Info TANF Kids Proxy Name Pantry Info SNAP Customer Signs & Dates Proxy Signs & Dates Pantry Personnel Signs & Dates

All Signatures & All Dates are Required

Proxy Form

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Documentation

Correct all Signature Sheets and Proxy Forms

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Documentation

Monthly Distribution Report

Signature Sheet

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Training Evaluation

Mail: IDHS Emergency Food Program Attention: Manager 823 E. Monroe Street, Springfield, IL 62701 Fax: (217) 558-5408 E-mail: DHS.IEFP@illinois.gov Evaluation questions should be directed to: DHS.IEFP@illinois.gov or call (217) 782-0592. 63

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Thanks to all of you (workers and volunteers across Illinois), TEFAP provides an emergency response to hunger through the distribution of USDA food commodities.

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