AGENCY PERFORMANCE AND RECOMMENDATIONS South Carolina Department of - - PowerPoint PPT Presentation

AGENCY PERFORMANCE AND RECOMMENDATIONS

South Carolina Department of Public Safety

Goal 1: Enhance Public / Officer Safety

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.1 ‐ Annually Decrease Traffic Fatalities Toward Target Zero

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Decrease Traffic Fatalities From the 2010 ‐ 2014 Calendar Base Year Average by December 31, 2015 To Measure the Success of Efforts to Save Lives (Agency Selected) Daily Arithmetical Calculations by OHSJP FARS and Statistical Staff Results: 824 Target: 802 Results: 819 Hazardous Materials Fatality Collisions per 100 Million Vehicle Miles Traveled To Help Reduce Fatalities and Align With Goals of FMCSA to Improve Interstate Commerce (Federal Requirement) Annually Total FARS Hazardous Materials Fatality Collisions for Fiscal Year Ending June 30 Results: 0.004 Target: 0.003 Results: 0.006

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

State Commercial Vehicle Fatality Reduction Goal To Help Reduce Commercial Motor Vehicle Fatalities and Improve Intrastate Commerce (Agency Selected) Annually Total FMSCA A&I Fatalities For Fiscal Year Ending June 30 Results: 73 Target Zero Results: 75 State Hazardous Material Fatality Reduction Goal To Help Reduce Commercial Motor Vehicle Fatalities and Improve Intrastate Commerce (Agency Selected) Annually Total FMSCA A&I Fatalities For Fiscal Year Ending June 30 Results: 2 Target Zero Results: 3

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.1 ‐ Annually Decrease Traffic Fatalities Toward Target Zero (cont.)

Objective 1.1.2 ‐ Decrease Serious Traffic Injuries

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

To Decrease Serious Traffic Injuries From The 2010 ‐ 2014 Calendar Base Year Average By December 31, 2015 Reasonable Target Base On Last 3 Years Data (Agency Selected) Daily Compilation Of Data From The Electronic SCCATTS And Data Entry From Crash Reports Submitted By Local Law Enforcement Results: 3,181 Target: 3,210 Results: 3,302

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Compare Past 3 Years Traffic Collisions State Crash Data To Measure The Success Of Efforts To Save Lives (Agency Selected) Annually Comparison Year To Year Results 69,125 Target: 68,022 Results: 71,960

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.3 ‐ Decrease The Number Of Traffic Collisions

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Increase Crime Victims' Service Activities, As Measured By Victims Served Administration Of Justice Is Fundamental To Goals And Objectives Of OHSJP And In Concert With DOJ & NHTSA Requirements (Federal Requirement) Bi‐Annually Consolidation Of Sub Grantee Reports Showing Numbers Of Victims Of Crime Served Results: 67,498 Target: N/A Results: 93,632

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.4 ‐ To Improve the Administration Of Justice, Enhance Public Safety, and Judiciously Allocate Resources to the Victims of Crime Service Provider Community

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Commercial Motor Vehicle (CMV) Fatality Collisions Per 100 Million Vehicle Miles Traveled To Reduce Fatalities And Align With Goals Of FMCSA To Improve Interstate Commerce (Federal Requirement) Annually Total FARS CMV Fatality Collisions For Fiscal Year Ending June 30 Results: 0.153 Target: 0.145 Results:0.15

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.5 ‐ Annually Decrease Commercial Motor Vehicle Fatality Collisions Per 100 Million Vehicle Miles Traveled

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Motor Coach/Passenger Carrier Fatality Collisions Per 100 Million Vehicle Miles Traveled To Reduce Fatalities And Align With Goals Of FMCSA To Improve Interstate Commerce (Federal Requirement) Annually Total FARS Motor Coach/Passenger Carrier Fatality Collisions For Fiscal Year Results: 0.02 Target: 0.018 Results: 0.002 State Motor Coach/Passenger Fatality Reduction Goal To Reduce Fatalities And Align With Goals Of FMCSA To Improve Interstate Commerce (Federal Requirement) Annually Total FMSCA A&I Fatalities For Fiscal Year Results: 10 Target Zero Results: 1

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.6 ‐ Annually Decrease Motor Coach/Passenger Fatality Collisions Per 100 Million Vehicle Miles Traveled

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Commercial Motor Vehicle Crash Reduction in Top Ten High Crash Corridors To reduce fatalities and align with goals of FMCSA to improve interstate commerce (Agency selected) Annually Total FMSCA A&I Fatalities for Fiscal Year Results: 996 Target: 976 Results 1,104

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.7 ‐ Annually Decrease Commercial Motor Vehicle Collisions In Top Ten High Collision Corridors

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

The OHSJP Will Provide, Through Its Federally Grant Funded Justice Program Projects, Officer Protective Equipment For At Least Twenty Law Enforcement Agencies As Appropriate Throughout The State Officer Safety Core Objective And Goal Of DPS/OHSJP (Agency Selected) Bi‐Annually Consolidation Of Sub Grantee Reports Showing Numbers Of Local And State Law Enforcement Agencies Served By The Receipt Of Officer Protective Equipment Results: 4 Target: 18 Results: 18

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.8 ‐ Increase Law Enforcement Officer Safety*

*Performance Measure is the same for Objective 1.2.1

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Increase Safety Events/Fairs/Community Outreach Conducted By The CROs Distributing Safety Materials, Using The Driving Simulator, Rollover Simulator And Golf Cart/Goggles To Educate The Public On Top Causation For Traffic Fatalities To Prevent Them In The Future (Agency Selected) Daily Compilation From Internal Reports Agency did not use PM Target: 900 Results: 807

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.9 ‐ Increase Seat Belt Use and See a Reduction in Unrestrained Traffic Fatalities

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Increase proactive media interviews with Community Relations Officers and DPS Communications to promote highway safety and traffic issues To enhance public awareness to reduce traffic fatalities through education (Agency selected) Daily Compare CRO Stats Year to Year Agency did not use PM Target: 5,500 Results: 6,452

Strategy 1.1 ‐ Protect the Public through Enforcement and Education

Objective 1.1.10 ‐ Informing the Public of Important Traffic/Safety Matters Through Proactive Media Interviews and Messaging

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Research And Develop An Illegal Immigration/Foreign National Training Program To Be Delivered To State And Local Law Enforcement Agencies In South Carolina Based On Need Of Trainings Requested By Other State Agencies And Law Enforcement Agencies (Agency Selected) Annually Compilation Of Training Data From The Immigration Enforcement Training Files Results: 15 Target: 20 Results: 11

Strategy 1.2 ‐ Protect DPS Officers

through Training and Resource Commitment

Objective 1.2.3 ‐ Assist South Carolina Law Enforcement and Governmental Agencies Obtain a Broader Understanding of Immigration Laws and Application

Strategy 2.1 ‐ Attract, Recruit and Retain a Professional Workforce

Goal 2: Professional Development and Workforce Planning

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Utilize Current Law Enforcement Minorities' Feedback And Assistance With Recruiting Efforts Based On The Demographics Of The State To Diversify Our Workforce (Agency Selected) Annually Comparison Year to Year Results: 25% Target: 24% Results: 30% Host Recruitment Seminars Part Of A Comprehensive Recruiting And Hiring Plan To Attract Qualified Applicants (Agency Selected) Annually Total Number Of Recruitment Seminars Held Results: 12 Target: 15 Results: 6 Recruit Diversified Workforce To Ensure Recruiting Efforts Are Increased And Successful Based On Figures From Previous Years (Agency Selected) Annually Comparison Year To Year 14,919 Applications Target: 10,000 13,117 Applications Recruit Diversified Workforce Develop A More Comprehensive Recruiting And Hiring Process (Agency Selected) Annually Compilation Of Data From SC Jobs Portal And Social Media Sites Results: 50% Target: 50% Results: 50%

Strategy 2.1 ‐ Attract, Recruit and Retain a Professional Workforce

Objective 2.1.1 ‐ Increase the Applicant Pool of Minorities

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Track Referral And How Many Applicants Moved Through Process, To The Number Of Applicants Hired Anticipated More Referrals Due To Advancements In Technology Based On Comprehensive Recruiting And Hiring Process (Agency Selected) Annually Comparison Year To Year Results: 30% Target: 50% Results: 38% Reduce The Agencies' "Successful By Default“ Ratings For Appraisal Completion To Ensure Employees Receive Feedback On Performance And Increase The Completion Rate Based On Previous Year Data (Agency Selected) Annually Comparison Year To Year Results: 99% Target: 80% Results: 98%

Strategy 2.1 ‐ Attract, Recruit and Retain a Professional Workforce

Objective 2.1.4 ‐ Increase Law Enforcement/Civilian Applicant Pool

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Identify/Host Additional Training Opportunities That Will Benefit South Carolina Agencies In The Areas Of Human Trafficking, Fraudulent Document Recognition And Identity Fraud State And Local Law Enforcement Education Is Necessary For Employees (Agency Selected) Annually Complication Of Training Data From The Immigration Enforcement Training Files Results: 5 Target: 5 Results: 3

Strategy 2.2 ‐ Enhance Employee Development

Objective 2.2.1 ‐ Identify/Host Training Opportunities in Human Trafficking, Fraudulent Document Recognition, and Identity Fraud

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Provide Semi‐Annual External Collision Reconstruction Training And Host Collision Reconstruction Accreditation Examinations Training Is Required For Accreditation And Required To Host Examinations (Agency Selected) Annually Compare MAIT Stats Year To Year Results: 7 Target: 10 Results: 11

Strategy 2.2 ‐ Enhance Employee Development

Objective 2.2.3 ‐ Provide Semi‐Annual Collision Reconstruction Training; Host Collision Reconstruction Accreditation Examinations

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Reinstitute Quarterly Training Program Enhance Employee Performance And Skill Set Through Advanced And Basic Law Enforcement Training (Agency Selected) Annually Calculate Successful Completion By Utilizing Training Records Results: 60% Target: 80% Results: 60%

Strategy 2.2 ‐ Enhance Employee Development

Objective 2.2.6 ‐ Conduct Training on Police Tactics and Protocols

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Educate Managers And Supervisors On Best Practice In Leadership And Professionalism (for new supervisors – law enforcement and civilian) Increasing Training For Managers Creates A Better Work Environment Where DPS Employees Are More Productive And Efficient And Basing On Prior Years Increased Participation Rates (Agency Selected) Annually Compilation Of Data From Division Of State Human Resources And Internal/External Training Instructors Results: 120 Target: 60 Results: 80

Strategy 2.3 ‐ Enhance Leadership Development

Objective 2.3.1 ‐ Increase the Number of Managers/Supervisors Trained in Leadership and Professionalism Practices

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Implement Online Leadership/Management Academy DPS Wants To Create And Use Online Management/Leadership Training Modules (Agency Selected) Annually Development Of On‐line Leadership/Management Academy Results: 0 Target: 1 Results: 0 Provide Training To Managers And Supervisors On Employment Law Issues Increasing Training For Managers Creates A Better Work Environment Where DPS Employees Are More Productive And Efficient (Agency Selected) Annually Compilation Of Data From SCHAC And DPS‘ Human Resources Staff Results: 40 Target: 20 Results: 113

Strategy 2.3 ‐ Enhance Leadership Development

Objective 2.3.2 ‐ Provide Training to Managers and Supervisors on Employment Law Matters Affecting the Agency

Goal 3: The Appropriate Use of Technology

Strategy 3.1 ‐ Heighten Information Technology Security

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Participate In The Office Of The Inspector General’s Statewide Information Security Initiative (Short Term Remediation Steps, Agency Self‐assessment, And Personal Information Survey) And Deloitte's Security Risk Assessment Of DPS. Apply Remediation And Enhancements As Indicated State Requirement To Be In Compliance (State Requirement) As Required; As Activities/Tasks Are Completed Estimated Percentage Of Required That Is Completed Agency did not use PM Target: 30% Results: 20% Integrate New Security Systems Agency Selected Annually Comparison Year To Year Agency did not use PM Agency did not use PM

Strategy 3.1 ‐ Heighten Information Technology Security

Objective 3.1.2 ‐ Compliance with Federal, State, and Other Requirements for Information Security

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

The OHSJP Will Continue With The Rollout Of SCCATTS During 2014, In An Effort To Increase The SCCATTS Participating Law Enforcement Agencies Statewide Based On Reports From Local Law Enforcement Agencies Using SCCATTS (Agency Selected) Daily A Count And Compilation Of Reports From The Electronic SCCATTS And Data Entry From Crash Reports Submitted By Local Law Enforcement Results: 56 No Target Results: 67 Increase The Use By At Least Three Percent Of DPS Social Media (Facebook And Twitter) By The Public To Obtain Valuable Traffic And Safety Information To Enhance Public Awareness To Reduce Traffic Fatalities Through Social Media Outlets (Agency Selected) Quarterly Compilation Of Number Of "Likes" From The DPS Facebook Page Results: 3,089 Target: 5,500 Results: 6,452

Strategy 3.2 ‐ Utilize Technology Sufficiently to Support DPS's Mission

Objective 3.2.1 ‐ Increase Traffic to DPS Social Media Sites to Communicate Safety Messages to the Media/Public

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Increase By Five Percent Visits To The DPS Web Page By The Media And The Public To Gain Important Traffic And Safety Information. The Number Of Visits To The DPS Web Page Shows Growth Since The Redesign In January 2014 To Enhance Public Awareness To Reduce Traffic Fatalities Through The Website (Agency Selected) Quarterly Report From Google Analytics Web Site Agency did not use PM Target: 2.1 million Results: 1,959,239

Strategy 3.2 ‐ Utilize Technology Sufficiently to Support DPS's Mission

Objective 3.2.3 ‐ Increase Visits to the DPS Web Page by the Media/Public to Gain Important Traffic/Safety Information*

*Performance Measure is the same for Objective 4.1.4 and 4.2.6

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Replacement Equipment Is Planned, Budgeted, Purchased And Installed Before End‐of‐life For Existing Equipment Ensure That Our Technology Systems Are Updated And Operating Cost‐efficiently (Agency Selected) Annually Percentage Of Equipment Within Acceptable Lifecycle Parameters Results: 60% Target: 80% Results: 80%

Strategy 3.2 ‐ Utilize Technology Sufficiently to Support DPS's Mission

Objective 3.2.5 ‐ Maximize the Availability of Core Computing Systems Through Lifecycle Management

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Completion, Accuracy, Timeliness Of Hurricane Traffic Control Point Updates Efficiency In Emergency Evacuation To Ensure Accurate Information Is Provided For Public Safety (State Requirement) Annually Percentage of required that is completed Results: 100% Target: 100% Results: 100%

Strategy 3.2 ‐ Utilize Technology Sufficiently to Support DPS's Mission

Objective 3.2.6 ‐ Improve Law Enforcement Efficiency in Emergency Evacuations/Traffic Management During Hurricanes

Goal 4: Quality Customer Service Delivery

Strategy 4.1 ‐ Ensure Continuous Improvement

• f Customer Service/Respond to Information

Needs of the Public

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Respond To Local And State Law Enforcement Agencies' Needs Associated With Illegal Immigration/Foreign National Violations Federal Requirement Monthly Compilation Of Data From DPS Incident Reports Completed By Investigating/Responding Officers Results: 290 Target: 300 Results: 302

Strategy 4.1 ‐ Ensure Continuous Improvement

• f Customer Service/Respond to Information

Needs of the Public

Objective 4.1.1 ‐ Decrease the Number of Criminal Related Offenses Involving Illegal Foreign Nationals

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Visit Solicitor's Offices And Other Law Enforcement Victim Advocates Enhance Working Relationships With Victim Advocates (Agency Selected) Annually Comparison Year to Year Agency did not use PM Target: 62 Results: 47

Strategy 4.1 ‐ Ensure Continuous Improvement

• f Customer Service/Respond to Information

Needs of the Public

Objective 4.1.2 ‐ Enhance Working Relationships Associated with Victim Services

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Bi‐weekly Review Of MAIT Investigations To Determine Compliance With Established And Delivery Protocols And Delivery Deadlines To Ensure All Investigations Were In Compliance With Established Reconstruction Principles (Agency Selected) Annually Comparison Year To Year Results: 92% Target: 100% Results: 100%

Strategy 4.1 ‐ Ensure Continuous Improvement

• f Customer Service/Respond to Information

Needs of the Public

Objective 4.1.5 ‐ Enhance Multi‐Disciplinary Accident Investigation Team’s (MAIT's) Product Quality and Delivery

Performance Measure Why Chosen? Reporting Frequency Calculation Method Results 2014 Results 2015

Increase proactive media interviews with Community Relations Officers and DPS Communications to promote highway safety and traffic issues To enhance public awareness to reduce traffic fatalities through education (Agency selected) Daily Compilation From Internal Reports Agency did not use PM Target: 5,500 Results:6,452

Strategy 4.2 ‐ Responsive to Information Needs of the Public

Objective 4.2.5 ‐ Conduct Proactive Media Interviews with Community Relations Officers and DPS Communications to Promote Highway Safety and Traffic Issues

DPS has no recommendations for agency restructuring at this time.

Recommendations to Improve Efficiency and Outcomes

• The agency merged the offices of Highway Safety and Justice
• Programs. The merger created a more efficient unit to service
• ther agencies in the areas of highway safety and law

enforcement grants. Administrative costs were reduced and service to customers was improved.

• The law enforcement telecommunications centers that the

agency operates were consolidated from seven centers to four. This consolidation reduced costs related to facilities, equipment, and personnel required to operate this function.

Ways DPS has Improved Efficiency and Outcomes

• An electronic traffic collision reporting system was
• implemented. This system eliminated the need for officers to

produce written collision reports. All of the agency’s reports are now processed electronically. This reduces reporting time, reduces costs, and allows officers to spend more of their time

• n enforcement activity.

Ways DPS has Improved Efficiency and Outcomes

• The agency recently implemented a mobile data program. This

program allows officers to have computers and data/internet service in their vehicles. Mobile data creates the opportunity for agency employees to work more effectively while better serving the citizens of the state.

Ways DPS has Improved Efficiency and Outcomes

Closing and Questions

Director Leroy Smith