Adaptable, Evidence-based Medication Safety Improvement - - PowerPoint PPT Presentation

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Adaptable, Evidence-based Medication Safety Improvement - - PowerPoint PPT Presentation

Adaptable, Evidence-based Medication Safety Improvement Intervention: Opening the door to CBO-Healthcare Partnerships Partners in Care Foundation Sandy Atkins, VP, Institute for Change Dennee Frey, PharmD, Program Consultant Agenda


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Partners in Care Foundation

Sandy Atkins, VP, Institute for Change Dennee Frey, PharmD, Program Consultant

Adaptable, Evidence-based Medication Safety Improvement Intervention: Opening the door to CBO-Healthcare Partnerships

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Agenda

  • Introduce Partners in Care & HomeMeds
  • Contribution community agencies can make to

medication safety using HomeMeds

  • The evidence base and the intervention
  • The software
  • User experiences & innovative applications
  • Getting started with HomeMeds
  • Q & A
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Partners in Care Foundation Who We Are

  • Partners in Care serves as a catalyst for

shaping a new vision of healthcare by partnering with organizations, families and community leaders in the work of changing healthcare systems, changing communities and changing lives—focusing on home and community care.

  • We evolved from the VNA of Los Angeles to be

a nimble force for change.

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The Problem

  • Medication Errors are:

– Serious: Over 700,000 people go to ED each year for adverse drug events – Costly: Drug-related morbidity/mortality > $170 billion (ER, hospital/readmissions, SNF use, etc.) – Common: Up to 48% of community-dwelling elders have medication-related problems – Preventable: At least 25% of all harmful adverse drug events are preventable

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The Solution: HomeMeds℠

  • HomeMeds is designed to enable community

agencies to keep people at home & out of hospital by addressing medication safety.

  • Practice change with workforces/settings that

already go to the home – more cost effective use of existing effort

  • Focus on potential adverse effects (falls, vitals,

confusion) … then determine if medications may be part of the cause.

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HOMEMEDS: BRIDGE FROM HOME TO HEALTHCARE

“Any symptom in an elderly patient should be considered a drug side effect until proved otherwise.” (Gurwitz et al. 1995)

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Why should non-healthcare agencies work on medication safety?

  • To thrive, CBOs need to play a new role connecting

the home with the healthcare system

– Medications are a huge factor in readmissions – Home provides unique perspective otherwise unavailable to healthcare providers – New focus on population health – identifying and proactively addressing health for high-risk patients – Quality measures for health plans and providers relate to issues such as medication use and fall prevention – Home medication reconciliation is a national patient-safety goal

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Medications & Care Transitions

*from Mary Andrawis, PharmD, CMMI, presentation to Drug Safety Panel, May 10, 2011 (cite Forster et al. Annals of Internal Medicine. 2003; 128: 161-167. / CMAJ FEB 3, 2004; 170 (3)

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Home visit uncovers many “secrets”… that prescribers may not know about

  • OTCs – Over-the-counter medications
  • Prescriptions from other other providers
  • Adverse effects such as falls, dizziness,

confusion

  • Adherence issues
  • Out of system meds: Drugs from other

countries, borrowed, Wal-Mart $4

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Quality Measures Now Tied to $$$

  • Star Ratings – Medicare Advantage

– Yearly review of all medications and supplements being taken – Yearly pain screening or pain management plan – Controlling blood pressure – Reducing risk of falling – Readmission to a hospital within 30 days of being discharged

  • HEDIS for physicians

– Percentage of Medicare members 66+ who received at least

  • ne high-risk medication

– Fall Risk Management: Discussion & Management – Potentially Harmful Drug-Disease Interactions

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HomeMeds℠: Saves Money, Saves Lives

  • Falls and other adverse effects improved

through collaboration between pharmacists and members of the care team

  • 46.7% of older adults screened in 14 sites

from 2007 to 2010 had risk for medication- related injury

  • Estimated Savings from 7,000 Screenings: up

to $1.5 million.

HRSA, 2010, www.hrsa.gov/patientsafety

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ROI for MTM Medication Therapy Management

  • Five core components of MTM 12:1 ROI Highly

targeted MTM in Medicaid Health Plan

– General MTM has ROI of 1.5:1 to 4:1. – Cost: $240 per patient – Savings: $3,235 per patient (net of admin cost, copays, etc.) in decreased utilization (facilities, professional services, and prescriptions)

Clinical and economic outcomes of medication therapy management services: the Minnesota experience. Isetts BJ, Schondelmeyer SW, Artz MB, Lenarz LA, Heaton AH, Wadd WB, Brown LM, Cipolle RJ. J Am Pharm Assoc, 2008 Mar-Apr;48(2):203-11;

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Expected Results

Lower Cost Fewer falls, improved BP control, less confusion, etc. Improved medication use

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WHAT’S IT ALL ABOUT?

Dennee Frey, PharmD

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Evidence-Based Origins

  • Vanderbilt University – John A. Hartford

Foundation Funds

– RCT proved efficacy in home health – Based on a pharmacist-nurse collaboration to identify & resolve errors – Results:

  • 19% had potential medication problems
  • Medication use improved in 50% of patients, (compared

to 38% of controls) when pharmacist collaborated with home health staff

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HomeMeds: Further Evidence

AoA Funds and USC Evaluation

  • In Medicaid Waiver for Dual Eligibles (nursing-home

eligible, living at home)

– Social workers & nurses collected data

  • Results¹,²: 49% had potential medication problems

– After pharmacist review 29% of all waiver clients required physician intervention

  • Medication use improved in 61% of clients

1 Prevalence of Potential Medication Problems in Dually-Eligible Older Adults in Medicaid Waiver Services. Alkema GE, Wilber KW, Enguidanos

SM and Frey D. The Annals of Pharmacotherapy. December 2007, Volume 41.

2 The Role of Consultant Pharmacists in Reducing Medication Problems Among Older Adults Receiving Medicaid Waiver Services. Alkema G,

Enguidanos S, Wilber K, Trufasiu M and Frey D. The Consultant Pharmacist. Feb-2009, V.24, No. 2.

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HomeMeds℠ Evidence-based Recognition

  • AoA recognition as an evidence-based prevention

program – Highest Level of Evidence

  • National Registry of Evidence-based Programs and

Practices (http://nrepp.samhsa.gov) (soon to be published)

  • Quality of research: 3.2/4
  • Readiness for dissemination: 4/4
  • US Agency for Healthcare Research and Quality (AHRQ)

Innovation Exchange

  • Strong evidence rating

http://www.innovations.ahrq.gov/content.aspx?id=2841)

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Risk-Screening Protocols

  • Identified by national expert consensus panel ¹
  • Targets problems that can be identified and resolved in the home:

– Positive response by prescribers – Minimize “alert overload”: based on signs/symptoms

1. Unnecessary therapeutic duplication 2. Use of psychotropic drugs in patients with a reported recent fall and/or confusion 3. Use of non-steroidal anti-inflammatory drugs (NSAID) in patients at risk of peptic ulcer/gastrointestinal bleeding. 4. Cardiovascular medication problems

  • High BP, low pulse, orthostasis and low systolic BP
  • Limited to only these medication-related problems

¹A model for improving medication use in home health care patients . Brown, N. J., Griffin, M. R., Ray, W. A., Meredith, S., Beers, M. H., Marren, J., Robles, M., Stergachis, A., Wood, A. J., & Avorn, J. (1998). Journal of the American Pharmaceutical Association, 38 (6), 696-702.

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Fidelity to Core Components

  • Comprehensive medication inventory &

assessment

  • Collect data on falls, dizziness, confusion, vitals
  • Risk screening per protocols
  • Review of alerts & clinical signs by a pharmacist
  • Written recommendations from pharmacist to

prescribers

  • Follow through with MD and/or client/family
  • Documentation of all actions and results
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HomeMeds Intervention Process

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“We’re not a medical program…” “…but you’re in the home”

  • Already visit home and collect medication and
  • ther assessment information
  • Coordination & communication role
  • Trust of clients
  • Focused on delaying institutionalization
  • Funding – Title III-D & Waiver purchase of

service

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Roles of the pharmacist

  • Screen alerts to confirm

problems

  • Communicate with prescribers
  • Consult with care manager
  • Identify problems beyond

protocols

  • Assist with complex cases
  • Educate staff about

medications/risks

  • Avg. 30 min./client
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Case presentation

A 76 year old woman with several chronic conditions recently admitted to waiver program reported taking six medications and experiencing dizziness over the past several months. Screening: 2 alerts: therapeutic duplication and dizziness 2 beta blockers: atenolol 50 mg and metoprolol 100 mg Pharmacist Review/consultation: recommended that the case manager verify that the client was taking both beta blockers regularly. Confirmation: RN/CM confirmed the duplication and contacted the primary care physician to report the duplication and medication-related dizziness, and requested one of the beta- blockers be discontinued. Follow-up: The care manager then followed-up with the client to assure the MD orders were carried out and that the client understood how to take her medications correctly

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HOMEMEDS: BRINGING IT HOME WITH STORIES OF SUCCESS

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Consumer Feedback…

  • Mr. Johnson went from 20 meds to just 8:

“You have saved us money on monthly refills and my life! We cannot thank you enough!”

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Clinician Feedback

I called the MD's office and Dr. A actually answered the phone! He was very concerned about the client, and definitely wants to follow-up with her. He really appreciated knowing about the falls, especially given aspirin & Advil use because of the potential for bleeding w/falls.

  • Pharmacist consultant found that

PA was refilling Valium w/o MD awareness.

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Agency Feedback: “Avoiding a potential train wreck…”

  • “Just thought you would like to know about
  • ur first alert (Three blood thinners from three

different physicians amongst other problems)”

– Pharmacist consultant (School of Pharmacy): “We’ve had one case so far and it’s proven to be a good learning…We were communicating with who we thought was the primary physician last week based on the name on the prescriptions. It turned out that the initial physician hasn’t seen the patient in over a year – not good.”

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User Feedback: Implementation and Impact

  • Pharmacist time for med reviews 15-45 min
  • Seniors living at home without supports

received the greatest benefit.

  • Positive feedback on having a comprehensive

med list

  • Hospitals, Health Plans & community providers

recognize the problem and understand value of this service

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AAA in Tarrant County, TX

  • Caregivers have positive response

– Beneficial to gain better understanding of their loved ones’ medications and provides confidence when accompanying them to doctors visits

  • Don Smith, Director, Tarrant County AAA:

“HomeMeds is the easiest of all evidence- based programs to implement. We can see results - decrease in number of medications, decrease in falls pre & post.”

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HOMEMEDS RISK-SCREENING SOFTWARE: ASK FOR A DEMO!

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HomeMeds Software Demo

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HomeMeds Software: Dashboard

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HomeMeds Software: Risk Assessment

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HomeMeds Software: Medications

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HomeMeds Software: Alerts

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HOMEMEDS: INNOVATIVE ADAPTATIONS & SUSTAINABILITY

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Who’s Implementing HomeMeds?

  • Medicaid 1915(c) Waiver programs for Dual

Eligibles

  • Care Transition programs
  • CBO under contract with medical groups
  • Area Agencies on Aging & Senior Centers
  • Meals on Wheels
  • Home Health/Homecare Agencies
  • Assisted Living & Affordable Housing
  • Native American Tribal Community
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Innovative Applications – Partners in Care Los Angeles

  • Contract with at-risk medical group
  • Targeted one-time home visit by social worker
  • HomeMeds screening and general safety

assessment (ADLs, environment, cognitive status, caregiver/family support, PHQ-2/9)

  • HomeMeds pharmacist intervention
  • Reports to Case Manager, PCP, EHR system
  • Care plan and referrals
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Targeting Criteria for a Home Visit

1.Age 65+ and 2.ED/hospital use in past year, plus:

a) Five or more prescribed meds; or b)Warfarin/antiplatelet or insulin/diabetes meds; or c) Dx CHF, COPD, depression, anxiety, bipolar, psychosis; or d)Mild cognitive impairment; or e) Recent treatment for fall or confusion; or f) Age 80+; or g) Any patient there is a concern about

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  • MOW target 1,500 clients.

– Pharm Tech doing data entry – 80% had alerts. – 180/400 had at least one fall in last 3 months and a number had dizziness related to the fall.

  • Local Fall Prevention Coalition

– Fire Dept. mapped frequent fallers – Target MOB classes and HomeMeds outreach – Provide alternative to 911

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HomeMeds in Tarrant County, TX

“HomeMeds integrates really well with CDSMP and

  • MOB. Each has

a module on medication management and HomeMeds reinforces this and integrates and is easy to refer people to.”

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The Future for HomeMeds℠

  • Make HomeMeds a standard of care for

home-based services, care transitions, etc.

  • All home visit programs – health & social

service

  • Enhance technology (and policy) for ease of

use

  • SAMHSA alcohol and prescription drug use

screening & additional clinical protocols

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GETTING STARTED – THE NITTY GRITTY

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Our Process: Planning & Decisions

  • Readiness Assessment (online SurveyMonkey)

– Executives show higher readiness than supervisors and those who must implement

  • Choose Protocols

– At times vital signs not available due to scope of practice concerns

  • Data entry variations

– Real-time data entry or person who collected data best

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Planning for Challenges

  • Fear of liability by agency staff

– Social work role is in-home information gathering and communication

  • Individual consents from care management

clients

– Review & update contracts – Avoid a separate consent if possible – Provide an opt-out, rather than an opt-in choice

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What does it cost?

  • Planning, setup, consultation, support:
  • $3,000, one-time fee
  • Software license
  • From $200/month for up to 50 new clients

created/mo.

  • Negotiate shared licenses for smaller sites
  • Training
  • $5,000 on-site plus travel (shared multisite OK)
  • $250 per refresher webinar (after year 1)
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Covering the cost

  • Software, Startup & Pharmacist

– Older Americans Act Title III-D

  • Pharmacist coverage alternatives

– Pharmacy School – students & supervision – Waiver purchase-of-service dollars – Volunteer community pharmacist – Medicare MTM: Medication Therapy Management (through local pharmacy or patient’s Part D plan

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Conclusion

HomeMeds is a proven tool for improved medication safety, health and well-being for

  • lder adults.

It is an affordable, evidence-based program that is a perfect bridge for partnerships between community agencies and healthcare.

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HomeMeds: Call us or email us!

Email us at HomeMeds@picf.org HomeMeds Website: www.HomeMeds.org HomeMeds Information Packet:

http://www.homemeds.org/landing_pages/14,3.html

Partners in Care Website: www.picf.org June Simmons, CEO: jsimmons@picf.org Sandy Atkins, VP: satkins@picf.org Dennee Frey, PharmD: dfrey@picf.org Phone: 818.837.3775 Join us at ASA: Tuesday, 3/12 at 12:30