Activity and Performance Report Quarter 1 Four Objectives - - PowerPoint PPT Presentation

activity and performance report quarter 1 four objectives
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Activity and Performance Report Quarter 1 Four Objectives - - PowerPoint PPT Presentation

Activity and Performance Report Quarter 1 Four Objectives Developing our locality arrangements, to ensure that our services are responsive and connected to local communities Working with staff, stakeholders and service users to develop


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SLIDE 1

Activity and Performance Report Quarter 1

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SLIDE 2

Four Objectives

  • Developing our locality arrangements, to ensure that
  • ur services are responsive and connected to local

communities

  • Working with staff, stakeholders and service users to

develop integrated delivery arrangements which are capable of improving the experience and outcomes

  • f the people we serve
  • Deploying our resources transparently, making sound

investment decisions and managing a very fragile budget

  • Implementing our strategic plan, to ensure that our

services change and adapt in response to population need

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SLIDE 3

Use of Resources

  • We are forecasting a £210k underspend at year end (£382k

at month 3) but there are a number of unknowns within that projection including on residential care charging income and homecare staffing.

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Efficiencies

  • The Integration Joint Board’s cash efficiency

target is £1,135k, which includes the Comhairle’s workforce planning savings.

  • We estimate that the IJB has already achieved

savings of £315k, against the Financial Efficiency Plan (FEP) of £1,135k and at month 4 we are forecasting to achieve £1,117k of these savings though there are £188k of high risk savings.

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CnES Efficiencies £ Implemented Risk Rating A reduction in overtime payments of 50% 15,000 No High A reduction in sickness absence of 10% 22,500 No High The use of four additional fleet cars for travel 10,000 No Medium Reduce care home management in Lewis and Harris by 1 FTE 16,000 Yes Reduce care home management in Uist and Benbecula by 1 FTE 13,000 No High Reduce Ardseileach service by 1 FTE 7,500 No Medium Re-design of the anti-social behaviour post 10,000 No Medium Deletion of vacant Service Manager – Adult Care and Support post, Community Services 55,000 Yes Savings to be implemented in 2017/18 CnES Efficiencies £ Implemented Risk Rating A reduction in overtime payments of 50% 30,000 No High A reduction in sickness absence of 10% 22,500 No High The use of four additional fleet cars for travel 10,000 No Medium Reduce care home management in Lewis and Harris by 1 FTE 17,500 Yes Reduce care home management in Uist and Benbecula by 1 FTE 15,500 No High Reduce Ardseileach service by 1 FTE 21,500 No Medium

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Function IJB Directions to CnES 2016/17 Budgetary Provision Link to Strategic Plan Performance Update Residential and Nursing Care CNES will provide residential and nursing care from within its own service and will commission from third and independent sector providers within and outside of the Western Isles in accordance with the Social Work (Scotland) Act and 1968 CEL 32 (choice directions). CNES will deliver a residential care home service across the following care venues:

  • Dun Eisdean
  • Dun Berisay
  • Harris House
  • Trianaid
  • Sacred Heart
  • St Brendan’s
  • Care Units

The commissioning of residential care from third and independent sector providers will be undertaken under the direction of the Head of Partnership Services (currently the Head of Social and Partnership Services). £4.629m Notes:- In order to deliver these services within budget, CNES will need to move reduce the number of care home service managers by 2 FTE. Further savings will be explored in respect of the laundry service within the care homes, with a potential saving of £30,000, which will accrue to the IJB The projected 2016/17 out turn for CNES Residential Care is a £348k surplus, but this assumes all charges raised will be recovered. £1.568m Notes:- An inflationary uplift, to be agreed locally, will be provided to Western Isles providers In order to meet the terms of the Scottish Government settlement, CNES will make an agreed contribution to the costs of supporting third and independent sector providers to pay care staff a minimum of £8.25 per hour While the projected 2016/17 out turn for externally commissioned care is a £50k, the external care home budget is in balance Key Deliverables: 1, 4, 8, 11, 12, 18, 22, 23, 24 Notes:- A Residential Review Group will be established to undertake capacity planning work in respect of the future care home estate, including the development of extra care housing. This will explore an

  • verarching

commissioning strategy, procurement and finance implications, and the technical specifications associated with the redesign of the residential estate. This will be tied into the Local Housing Strategy. The review of residential care has been established and is reporting to the IJB on options for the replacement

  • f Dun Eisdean and

Dun Berisay. This will subsequently be considered as part of the Comhairle’s next capital programme. We are in the process of agreeing a new fee structure with HC-One following the sale of Blar Buidhe falling through. Quality of care continues to be monitored across all

  • homes. Following

inspection in May, Harris House has maintained grades

  • f 5 and 4 for care

and support and management.

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Function IJB Directions to CnES 2016/17 Budgetary Provision Link to Strategic Plan Performance Update Care at Home CNES will meet assessed need under the Social Care (Self-directed Support) (Scotland) Act 2013 and all relevant preceding legislation CNES will deliver a home care service across the five localities of the Integration Joint Board. The home care service will

  • perate under the direction of the Head
  • f Locality Services (currently the Head of

Community Services) CNES will also commission home care services from third sector providers (and/or offer a direct payment), as required in response to need and within available resources. The commissioning of care from third and independent sector providers will be undertaken under the direction of the Head of Partnership Services (currently the Head of Social and Partnership Services). £5,329,000 Notes:- In order to deliver an efficient service across all localities, the IJB will explore the redesign

  • f the Mobile Overnight Support Service,

which will deliver potential savings of £90,000 for 2016/17 Further savings will be explored in respect of the laundry service within the care homes, with a potential saving of £30,000, which will accrue to the IJB The projected 2016/17 out turn for CNES Care at Home is a £53k surplus, which is largely due to vacancies within the service. £3,132,000 An inflationary uplift, to be agreed locally, will be provided to Western Isles providers In order to meet the terms of the Scottish Government settlement, CNES will make an agreed contribution to the costs of supporting third and independent sector providers to pay care staff a minimum of £8.25 per hour The projected 2016/17 out turn for externally commissioned care is a £50k overspend due to an increase in spot purchasing Key Deliverables:- 1, 2, 4, 5, 6, 7, 11, 13, 18, 23, 24, 25 The IJB will develop integrated community teams consisting of community nursing and homecare, building on three

  • ver-arching

principles:

  • Putting the

person at the centre of care.

  • Autonomy for

the professionals providing care.

  • A strong focus
  • n preventing

unnecessary admission to hospital Implementation of home care redesign in Stornoway and Broadbay has been successful. Satisfaction survey

  • f home care clients

in Lewis and Uists produced a 93% satisfaction rate with the overall service provided Development of service proposals underway to bring community nursing and social care

  • together. This has

included participation on national test site events, with our contribution focused

  • n reform in the

Uists One complaint

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Function IJB Directions to CnES 2016/17 Budgetary Provision Link to Strategic Plan Performance Update Criminal Justice Social Work CNES will deliver a criminal justice social work service across the Western Isles. The service will

  • perate under the direction of the

Head of Partnership Services (currently the Head of Social and Partnership Services) £229,000 The projected 2016/17 out turn for criminal justice social work is a £3k underspend Notes: In order to manage these services within budget, CnES has committed to a re-design of a criminal justice post The service is using the allocation of £50k per annum for 2 years to resource a fixed term Team Leader post to address the Community Justice Re-design ahead of a review of Social Work Management within the IJB. Key Deliverables;- 1, 2, 4, 9, 13, 14 Work continues in support of the transition to a local Community Justice Partnership. A Improvement plan will be developed by March 2017. Assessment and Care Management CNES will deliver an assessment and care management service across the Western Isles. The service will

  • perate under the direction of the

Head of Partnership Services (currently the Head of Social and Partnership Services) £1,302,000 The projected 2016/17 out turn for assessment and care management is a £7k

  • verspend

Notes: The core service is supported in 16/17 through the provision of £28k external Self Directed Support resources to enable the service to employ a fixed term social work post Key Deliverables;- 1, 2, 4, 5, 6, 7, 8, 9, 12, 13, 14, 16, We intend to introduce the equivalency model in support of self- directed support, which will improve identification of personal budgets. Technical work is underway, with a view to having systems in place by March 2018. Recruitment and retention issues are being addressed One complaint

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Function IJB Directions to CnES 2016/17 Budgetary Provision Link to Strategic Plan Housing CNES will commission Tighean Innse Gall (TIG) to provide a general care and repair service and ancillary projects to deliver adaptations and other preventative services which assist people to live independently in the community. The service will be commissioned under the direction of the Head of Partnership Services (currently the Head of Social and Partnership Services) £306,000 – On budget Notes: The grant funding for TIG for 2016/17 has been frozen at 2015/16 rates. A review of commissioning requirements will be undertaken during 2016/17 Key Deliverable 6, 7, 12, 13 We will work with

  • ur partners in TIG

to ensure that our wider goal of keeping people independent at home is achieved. This commissioned service is being monitored through the application of a SLA Adult Care and Support CNES will meet assessed need under the Social Care (Self-directed Support) (Scotland) Act 2013 and all relevant preceding legislation CNES will deliver a service across the five localities of the Integration Joint Board. The service will operate under the direction of the Head of Locality Services (currently the Head of Community Services) £3,174,000 The projected 2016/17 out turn for adult care and support is a £60k overspend. This is driven by additional staffing costs. Notes:- In order to deliver these services within budget, CNES will need to move reduce the number of care workers in Ardseileach by 1 FTE. Further savings will be explored in respect of reducing high cost care packages, with a potential saving of £30,000, which will accrue to the IJB Further savings will be explored in respect of repatriating off-island placements, with a potential saving of £20,000, which will accrue to the IJB Key Deliverables:- 1, 2, 4, 5, 9, 12, 13, 16, 21, 23, 23 Notes:- The Integration Joint Board’s Senior Management Team will develop an

  • rganisational

culture, structure and ethos which supports integrated working. Ardseileach core and cluster opened to service users, providing high quality care and support to adults with learning disabilities.