Accelerating Impact with Technology: Building Skills, Confidence, - - PowerPoint PPT Presentation

Washington D.C. November 17, 2014

National Telecommunications & Information Administration Chicago Community Trust Greater Kansas City Community Foundation C.K. Blandin Foundation

Accelerating Impact with Technology: Building Skills, Confidence, and Community

Welcome to Accelerating Impact with Technology

You must dial-in to hear the webinar -

Conference Line: 888-790-2590 Passcode: 983 3836

DATE : November 17, 2014 TIME: 2:00-3:00pm Eastern Time

Agenda

• About NTIA and the Broadband Technology Opportunities Program
• From the field:

– Chicago Community Trust/Smart Chicago Collaborative – Citywide Partnerships for Sustainable Investment – Greater Kansas City Community Foundation – A Google Fiber City – C.K. Blandin Foundation – Broadband for Rural Minnesota

• Discussion – assets, resources, and what’s next
• Q&A

Using Chat for Questions and Answers

4

• During Q&A, press *1 to speak with the
• perator
• Or type your question into the chat box

throughout the presentation:

Today’s Panelists

• Laura Breeden, Program Director, Broadband Adoption and Public Computing,

NTIA, lbreeden@ntia.doc.gov

• Dan O’Neil, Executive Director, Smart Chicago Collaborative/CCT, doneil@cct.org
• Denise St. Omer, Vice President of Community Investment, Greater KC Community

Foundation, stomer@growyourgiving.org

• Bernadine Joselyn, Director of Public Policy and Engagement, C.K. Blandin

Foundation, brjoselyn@blandinfoundation.org

Broadband is everywhere.

NTIA is the primary advisor to the President on telecommunications and information policy issues.

Managing the Federal use of spectrum Administering grant programs that further the deployment and use of broadband Developing policy on issues related to the Internet economy Performing cutting-edge telecommunications research and engineering with both Federal government and private sector partners

Broadband availability and skills are fundamental to development and innovation.

• The Recovery Act created a one-time broadband grant program that

invested $4+ billion in four portfolios:

– Comprehensive Community Infrastructure ($3+ billion) – Public Computing Centers ($200 million) – Sustainable Broadband Adoption ($250 million) – State Broadband Initiative and the National Broadband Map ($350 million)

• 290 Grants in 50 States, DC, and 5 Territories

What we learned.

• Jobs, education, health care, and economic development
• Hugs, handshakes, and high-fives

Hugs, handshakes, and high

Community foundations are uniquely equipped to support digital inclusion. Why?

• Trusted local partners are key to success. There is no substitute for working with

people who know the community, the landscape, and the history.

• Digital inclusion is a multi-faceted problem. All stakeholders need to be involved,

and a bottom-up PLUS top-down approach is required, linking grass-roots commitment with expert technical assistance.

• Digital opportunity programs must be convenient, accessible, and affordable.

Combining resources across sectors can lower the cost of creating broadband adoption programs.

• Digital exclusion adds another barrier to overburdened lives. Ultimately, digital

exclusion creates a negative impact on educational achievement, health status, civic participation, and economic development.

Accelerating Impact with Technology: Building Skills, Confidence, and Community

Daniel X. O’Neil NTIA Broadband Team Webinar November 17, 2014

1 @danxoneil @smartchicago

Outline

• How the Chicago Community Trust got

involved

• What we’re doing now
• Why it matters

November 20, 2014 12

@danxoneil @smartchicago

How the Chicago Community Trust got involved: 2 Philanthropies, 1 Municipality

November 20, 2014 13

Central to the work

• The Chicago Community

Trust

• The John D. and Catherine
• T. MacArthur Foundation
• The City of Chicago

November 20, 2014 14

@danxoneil @smartchicago

Our Principles

Technology Open Everyone Chicago

November 20, 2014 15

We’re all about technology

• Everything we do relates to technology
• We are of and about the Internet
• We believe in the transformative power of

the Internet to change lives and build the economy for all

November 20, 2014 16

@danxoneil @smartchicago

We are open

• Open source code
• More importantly: open processes, open

minds, open methods

• Allowing others “in”, wherever that may be

November 20, 2014 17

@danxoneil @smartchicago

Target market: everyone

• We believe in the power of the network
• The network needs everyone in it in order

for it to be powerful

• We work on solutions that cover the entire

city

November 20, 2014 18

@danxoneil @smartchicago

Chicago is our middle name

• All of our work is done here
• Unique and thriving ecosystem
• We serve as a model for others

November 20, 2014 19

@danxoneil @smartchicago

Access, Skills, and Data

Smart Chicago is a civic organization devoted to improving lives in Chicago through technology. We work on increasing access to the Internet, improving skills for using Internet, and developing meaningful products from data that measurably contribute to the quality of life of residents in

• ur region and beyond.

November 20, 2014 20

@danxoneil @smartchicago

We were kickstarted by BTOP

November 20, 2014 21

Two projects

We administered two grants received by the City of Chicago from the U.S. Department of Commerce – National Telecommunications and Information Administration (NTIA) under the American Recovery and Reinvestment Act Broadband Technology Opportunities Program (BTOP) for Sustainable Broadband Adoption and the support of Public Computer Centers

November 20, 2014 22

@danxoneil @smartchicago

Public Computer Centers

• $8,974,283
• Building new computer centers,

including Smart Health Centers

• Adding capacity at others
• Creating a community of shared

learning through Connect Chicago

• We learned that there were tons of

places of learning but none of them were connected to each

• ther

November 20, 2014 23

@danxoneil @smartchicago

Sustainable Broadband Adoption

• $7,074,369
• Run by LISC Chicago
• Working to increase digital access

and use by families, businesses and other institutions in five moderate- and low-income Chicago neighborhoods

• Building a culture of digital

excellence that supports neighborhood goals—from education to economic development, from safety to youth programs

November 20, 2014 24

@danxoneil @smartchicago

What we’re doing now

November 20, 2014 25

But what do we do now?

• Keep working!
• None of the assets disappear
• There are budgets embedded

in all of the institutions

• People value technology, so
• ur work has value
• Meetups, building community

and awareness

November 20, 2014 26

@danxoneil @smartchicago

Eliminate The Digital Divide Advisory Committee

• I am the chair of this state-

based grant program

• They give grants to community

technology centers all over the state of Illinois

• Allows me to be more plugged

in to the investments happening outside of a particular jurisdiction

November 20, 2014 27

@danxoneil @smartchicago

Connect Chicago

• Loose network of more than 250 places

in the city where internet and computer access, digital skills training, and online learning resources are available—for free.

November 20, 2014 28

@danxoneil @smartchicago

A range of programs and resources

• Meetups for practitioners
• Training to download
• Custom detail pages that can be edited

by each location

November 20, 2014 29

@danxoneil @smartchicago

Alignment with planning at the municipal and business levels

• Part of the City’s

Tech Plan

• Included in the

World Business Chicago Plan for Jobs and Economic Growth

November 20, 2014 30

@danxoneil @smartchicago

Why it’s important

• Everybody means

everybody

• The power of the

network is derived directly from the people within it

• So everybody must

be included

November 20, 2014 31

@danxoneil @smartchicago

We have a chance to make Chicago the most dynamic digital city in the world.

November 20, 2014 32

@danxoneil @smartchicago

Call me!

@danxoneil (773) 960-6045 doneil@cct.org

November 20, 2014 33

@danxoneil @smartchicago

Kansas City Digital Inclusion Fund

Working to close the Digital Divide The challenge: Recent data shows that 25% of Kansas Citians don’t have broadband access at home, and 17% don’t use the internet at all. When asked why they aren’t online, non-users cite two main reasons: lack of relevance and lack of access. The opportunity: The Digital Inclusion Fund will support local projects that provide computer access; make it easy to get

• nline; help make the internet relevant, exciting, and beneficial

for new users; and increase people’s digital skills.

Kansas City Digital Inclusion Fund

Focus Areas

• People who are interested in learning how to get online and

need help.

• People who lack a computer or perceive high costs to internet

access.

• Areas with high unemployment, with emphasis on internet-

related career skills and job hunting techniques.

• Senior citizens who do not use the internet, with emphasis on

access to health information.

• School children in homes without internet access.

Kansas City Digital Inclusion Fund

Eligibility Requirements

• Be a 501(c)(3) public charity performing work within the five

county metropolitan area.

• Agree to participate in external evaluation to measure the

impact of the project.

• Agree to provide a mid-year and year-end report.

Kansas City Digital Inclusion Fund

2013 Grantees

• Connecting for Good – Digital Inclusion Support Program,

$40,000.

• Kansas City Public Library District – Mobile Digital media Lab for

Youth, $98,400.

• Trinity Community Church – Digital Access for KCK, $60,500.
• Hispanic Economic Development Council – Digital Life Skills

Training for Low-Income Latinos, $77,770.

• ArtsTech – Digital Connectors Intergenerational Project,

$35,000.

But we’re not the “Broadband Foundation”…

The critical role of philanthropy in increasing Internet access and use

Bernadine Joselyn Forum of Regional Associations of Grantmakers November 17, 2014

Blandin Foundation

• Vibrant. Rural. Community.

Blandin Foundation

• Grants
• Community leadership

training

• Convening and public policy

Why a focus on broadband access and use?

“As the Internet becomes a gateway to democratic participation, economic opportunity, and human expression, it is critical to the future of our country — and our philanthropic missions — to ensure that everyone has high-speed access to an open Internet.” ~ Luis Ubiñas, Ford Foundation

“Gaining access to the Internet is fast becoming a prerequisite for participating in civic and economic life.” ~ Jamahal King

Boosting broadband use is the right thing to do. It’s also the smart thing to do.

Broadband Helps Household Pocketbooks

The Internet Innovation Alliance reports that households with broadband save $8,674 annually simply by moving interactions

• nline.

http://www.internetinnovation.org/library/special-reports/access-to-broadband- internet-top-ten-areas-of-saving/

Broadband Creates Jobs and Profits

• 23.4% of all new jobs created in the

economies are directly attributable to broadband

• Businesses that increased their utilization
• f broadband by 10% realize a 24% gain

in revenue and a 7% reduction in costs.* *Strategic Network Group research report

Broadband Grows Economies

Connect Minnesota research (2013) shows that a 1% increase in broadband adoption could grow Minnesota’s economy by $517 million.

We drank the KoolAid….

We came to understand:

• 1. Broadband access is fundamental

to everything we care about as a foundation…..

• 2. While economic growth, community

connectedness, quality of life improvements all follow telecommunications investment, investment in infrastructure is not enough.

• 3. Community focus on broadband use is

needed to deliver on the full promise of digital literacy and global connectivity.

If not us, who? “Somebody has to do something, and it’s just incredibly pathetic that it has to be us.” ~ Jerry Garcia

Foundations are uniquely positioned to:

• Convene people to address challenges

and opportunities

• Ensure diverse perspectives are

represented – “don’t do it to us without us”

• Frame issues in ways that motivate people

to effective action

• Bring promising practices to bear
• Invest in good ideas

We invested our own grant dollars …. and on behalf of the communities we serve… we applied for and were awarded a $4.8 million federal grant through NTIA’s Broadband Technology Opportunities Program of the ARRA.

• $1.5 million in partner match
• $6.4 million total project

MIRC’s goal:

Foster a “culture of use” across rural MN.

A “whole community” approach

Communities:

• Convened diverse leadership teams
• Established baselines of use
• Set goals
• Selected and funded projects that met goals
• Measured progress
• Shared their stories
• Celebrated success!

In addition…. ….nearly 100 community-designed and administered projects were funded

Outputs Outcomes

So what?

“Communities felt rejuvenated because there were so many people rallying to get these projects done for their school, community or

• rganization.”

–Jacki Anderson, Upper Minnesota Valley RDC

~ Nancy Hoffman, Benton County Economic Development Director

“Our elected officials now see the importance of broadband for economic development and community vitality.”

“These technology classes have encouraged

• ur Hispanic and Somali

immigrants to interact, really for the first time.”

–Fatima Said, Project FINE, Winona

“This effort has helped us develop wonderful community

• connections. We have

reached out to our whole community.”

–Keri Bergeson, Principal, Dawson/ Boyd High School

Top 5 Lessons Learned

• 5. Peers make great teachers.
• 4. Engage tomorrow’s leaders today.
• 3. Broadband is not an end in itself.
• 2. Have patience.

• 1. It all comes down to community

leadership.

Bernadine Joselyn Director, Public Policy & Engagement Blandin Foundation brjoselyn@blandinfoundation.org 218/327-8728 www.blandinfoundation.org

Assets: 2009 vs. 2014

• Data: National Broadband Map, Connecting America’s Communities Map, Digital

Nation reports, ASR study of BTOP impact

• Tools: DigitalLiteracy.gov, Broadband Adoption Toolkit, DigitalLearn.org
• People: in every state, DC, territory
• Networks: libraries, BTOP awardees, telehealth, adult learning, state broadband

coordinators

Data

Demographic characteristics and geographic location influence who is online and who isn’t

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Source: Exploring the Digital Nation: America’s Emerging Online Experience, June 2013 www.ntia.doc.gov/report/2013/exploring-digital-nation-americas-emerging-online-experience

Table: Home Computer, Internet, and Broadband Adoption by Demographic Characteristics and Geographic Location, Percent of Households, 2011 Only about a third of households headed by someone with less than a high school diploma have

broadband access

BTOP assets in an interactive map

All information in the map is available in a downloadable spreadsheet containing data and definitions

• 98.4625 Other Institutions

• 98.4866 Other Institutions

• 103.842 Public Safety Entities

• 103.842 Public Safety Entities

Data Field Description

Award Number A unique Award Number is assigned to each grant Recipient Legal organization name of grant recipient Project Name Name of grant project as provided by grant recipient URL to NTIA Web Page Link to the grantee’s page on NTIA’s website City State Latitude Coordinate Longitude Coordinate Anchor Type BTOP funding is being used to connect a diverse range of CAIs (Anchors). Anchor types may include Educational Institutions, Healthcare, Libraries, Public Safety Entities, and Other Institutions Planned Connection Indicates whether a CAI is currently connected to the grantee’s network or if it is a planned connection This data, where provided, represents the physical location of the CAI This sheet lists data related to Community Anchor Institutions (CAIs) that will be connected by BTOP grantees

CAI Data Tab

Tools

An online learning portal: DigitalLiteracy.gov

The Broadband Adoption Toolkit shares tools, techniques, and best practices...

“We want to share the expert knowledge and experience of the broadband adoption and computer training projects with a broader base of anchor institutions, government agencies, non-profits and

• thers engaged in this effort… we hope that as the

grant program winds down, this toolkit will serve as a legacy and foundation for others to build on as they continue this vital digital inclusion effort.”

...for planning, launching, and maintaining a community adoption program

• Program Design
• Awareness and Outreach
• Affordability
• Training Curriculum & Content
• Training Planning & Delivery

Organized by population target, barrier(s), and strategy utilized to help users find relevant information.

• Population target
• Barrier(s) addressed
• Strategy utilized
• Links to additional resources
• Special how-to’s and checklists

People and Networks

Like the Smart Chicago Collaborative....

Resources

• NTIA homepage: http://www.ntia.doc.gov/
• BTOP homepage: http://www2.ntia.doc.gov/
• National Broadband Plan: http://www.broadband.gov/plan/
• National Broadband Map: http://broadbandmap.gov/
• Connecting America’s Communities Map: http://www2.ntia.doc.gov/BTOPmap/

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http://www2.ntia.doc.gov/BTOPmap/

I’m interested. What next?

• Contact NTIA.
• We will consult with you about resources that can amplify your impact.
• Email lbreeden@ntia.doc.gov, or call 202-482-1851.