A mobile perspective Position Paper for the W3C Mobile Web - - PowerPoint PPT Presentation

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A mobile perspective Position Paper for the W3C Mobile Web - - PowerPoint PPT Presentation

A mobile perspective Position Paper for the W3C Mobile Web Initiative Workshop Barcelona, November 18th/19th, 2004 Normen B. Kowalewski, Jim Smith, T-Mobile International AG ====!"==Mobile= Content 1. Mobile Device and Market


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====!"§==Mobile=

A mobile perspective

Position Paper for the W3C Mobile Web Initiative Workshop

Barcelona, November 18th/19th, 2004

Normen B. Kowalewski, Jim Smith, T-Mobile International AG

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 2

====!"§==Mobile=

Content

  • 1. Mobile Device and Market Perspective

2. Mobile Internet User Perspective

  • 3. T-Mobile International Operator Perspective

4. Contacts

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 3

====!"§==Mobile=

Content

  • 1. Mobile Device and Market Perspective

1.1 Ratio for Number of Handsets to Fixed PC and Nomadic PCs sales 1.2 Development of Mobile Service Subscriptions 1.3 Development of installed base and proliferation of key capabilities 2. Mobile Internet User Perspective

  • 3. T-Mobile International Operator Perspective

4. Contacts

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 4

====!"§==Mobile=

Handset per PC sales ratio grows to five per one

  • Yearly Sales of all PCs grow moderately to approx. 170 Mio in 2009
  • Proportion of mobile PCs rises from a quarter today to a third in 2009
  • By 2009 the vast majority of all sold notebooks will be WLAN enabled
  • In parallel the yearly handset sales will rise from 450 Mio. to 850 Mio.

Sources: Credit Suisse First Boston, Mobile Data 2004; Pyramid Research, Global Mobile Capex Handbook, August 2004

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 5

====!"§==Mobile=

One third of mankind is mobile connected by 2008

500 1000 1500 2000 2500

Mil Millio ions ns

2002 2003 2004 2005 2006 2007 Steady growth of the global mobile subscriber base expected WCDMA CDMA GSM TDMA Analog

Source: GSM Association

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 6

====!"§==Mobile=

Distribution of Device Capabilities deployed

Installed Base of Mobile and Nomadic use Devices

200 400 600 800 1000 1200 1400 1600 2001 2002 2003 2004 2005 2006 2007 2008 Millions WAP 1.x WAP 2.x / XHTML Handsets with WAP (total) Notebook PCs (total) Notebook PCs w/WLAN (total)

Sources: T-Mobile,modeled on Credit Suisse First Boston, Mobile Data 2004; Pyramid Research, Global Mobile Capex Handbook, August 2004

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 7

====!"§==Mobile=

1. Mobile Device and Market Perspective 2. Mobile Internet User Perspective 2.1 Dominant interests of using the Internet on the move 2.2 Influence of device capabilities on interests 2.3 Key inhibitors of mobile Internet usage 2.4 Influence of experience with the mobile use of the Internet 3. T-Mobile International Operator Perspective 4. Contacts

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 8

====!"§==Mobile=

Key interest outside browsing: mobile messaging

0% 10% 20% 30% 40% 50% 60%

Games (Download) LBS (Find Nearest) Video Conferencing M-Commerce (Buy) Video Messaging Conference Calls Photo Messaging (MMS) LBS (Tracking) Messaging (SMS/IM)

Already use Interested or Very Interested

Source: T-Mobile, input on Yankee Group 2003, European Connected Consumer Survey (% of respondants who use the service today or are interested/very interested in usage)

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 9

====!"§==Mobile=

Phones capaility can push data service interest

0% 5% 10% 15% 20% 25%

Voting Gaming with another player Download Games Photo and Video Messaging (MMS) Gathering Information 2004 2003

Source: T-Mobile, public on http://www.atkearney.com/shared_res/pdf/Mobinet_Extracts_2004_S.pdf, 13 leading global mobile markets

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 10

====!"§==Mobile=

Key Limiting Factors: User Experience, Security, Content, Network and Device Constraints

0% 5% 10% 15% 20% 25%

Navigation Difficult Keypad too small Security & privacy Slow Access Unfamiliar with technology Poor Content

Mobile, with data use Mobile, but no data use

  • user can‘t predict fitness for mobile use
  • navigation structures adaption: size, I/O
  • non-standard embedded scripting
  • content too extensive for user context
  • unsupported browser specific markup
  • exceeding displayable page size limits
  • missing/wrong data in device profiles
  • transfer bar knowing if displayable
  • not using caching options
  • lack of using wTCP, wHTTP profiles
  • user/password login schemes
  • concern of unwanted push

Source: T-Mobile, based on http://www.atkearney.com/shared_res/pdf/Mobinet_Extracts_2004_S.pdf N=4496, from 13 leading global mobile markets and on internal data

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 11

====!"§==Mobile= Experience quickly teaches users to shift their attention to properties of service delivery quality and access

  • 40%
  • 20%

0% 20% 40% 60% 80% 100% Navigation Difficult Keypad too small Security & privacy Slow Access Unfamiliar with technology Poor Content

  • time & bandwidth are real money
  • compact more valuable then extended
  • quick and immediately clear choice
  • sharply defined usage objective
  • focus on mobility context
  • device and interaction capabilites
  • surpass biggest hurdle: 1st try
  • radio style, not magazine granularity
  • immedite, location, context

Source: T-Mobile, based on http://www.atkearney.com/shared_res/pdf/Mobinet_Extracts_2004_S.pdf (13 leading global mobile markets) and on internal data

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 12

====!"§==Mobile=

1. Mobile Device and Market Perspective 2. Mobile Internet User Perspective 3. T-Mobiles Mobile Network Operator Perspective 3.1 Approaching usage patterns 3.2 Standards and policy related limiting factors 3.3 Priority action items 3.3 Standardisation issues worth considering 4. Contacts

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 13

====!"§==Mobile= YAATMUP: yet another approach to mobile usage patterns

Focus: Immediacy Focus: Breadth of choice

Stationary PC Notebook WiFi NB

Mobile Handsets

WiFi PDA device mobility Full No

Source: T-Mobile International AG

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 14

====!"§==Mobile=

Overcoming key inhibitors of mobile internet use will expand the benefit of the Internet as a whole

Promote using device independence standards

Content frequently created without device independence anticipation Significant portion of current and mid-term future installed base can not be

addressed in an either “Browser-only” or “Server-Only” approach

Identify and remove limits with applying existing standards

Quality of device profiles (lack of defined versioning process, incomplete

parameters, diverging vocabularies)

Growth of standards complexity exceeds content/service creators adoption rate

Remove limits within standards creation processes

Areas of remit between standards bodies leave too much room for “dialects” Availability of best common practices / references key unmet requirement

Build trust for the mobile user experience of the Internet

No generic way to discover end to end mobility compliance for consumers

e.g. search: “try & error, error, error & goodbye”

No generic, industry wide brand established that such trust could be bound to

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 15

====!"§==Mobile=

T-Mobile activity: Devices, Profiles, Process, Tools Building Trust

  • Targeting mobile audience by editorial processes & by using device profiles

Use authors trained and experienced in creating “to the point” content Classification of device capabilities Definition of a limited set of device classes focussing around device proliferation Map devices to these classes using (heavily quality assured) UA profiles Support creation of standards to describe selection (e.g. per delivery class)

  • Influence requirements and compliance testing within device offerings

UAprof, wHTTP, wTCP, WAP 2.0

  • Orchestrated work in standardization bodies to harmonize efforts

3GPP, ETSI, GSMA, IETF, OMA, W3C, etc.

  • Create interoperability frameworks and a best practices
  • Engage in industry consortiums that represent mobile customers interests,

create mobility brands and grow consumers trust into mobile Internet use

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 16

====!"§==Mobile=

ToDo: Technology, process and non-technical issues need a concerted improvement

  • Improve awareness on „the mobile case“

Socialize demographics, growth, installed base of the mobile community

  • Increase realibility of standards creation results and ease uptake

Define vocabulary maintenance processes for device attributes Extend maintenance process for UA profiles Support clarification of areas of remit between OMA and W3C

  • Expand usage of standards

Create best practice guidelines / styleguides / examples Support definition of compliance analytics Support definition of testing tools and procedures

  • Create predictability of user experience for mobile use

Define technology brand that reflects the promise to support mobile use („mobile OK“ ) Identify some means to make the brand available for all Support creation of non-technology related brand quickly Caveat: Limiting change in the installed base of standards compliant sites & services

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 17

====!"§==Mobile=

  • 1. Mobile Device and Market Perspective

2. Mobile Internet User Perspective

  • 3. T-Mobiles Mobile Network Operator Perspective

4. Contacts

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T-Mobile International GmbH & Co. KG Normen B. Kowalewski, Standards & Next Generation 10-Nov-04, Page 18

====!"§==Mobile=

Your Questions? Our Contacts!

T-Mobile International AG BNL2, Building A Landgrabenweg 151 53225 Bonn Germany

Normen B. Kowalewski Standards, Next Generation & Enablers Normen.Kowalewski@t-mobile.net

Thank you !

T-Mobile International AG Waterfront, Hammersmith Embankment Chancellor Road London W6 9RX England

Jim Smith Portal Development Jim.Smith@t-mobile.net