A GLOBAL INNOVATION COMPANY Corporate presentation May 2010 2012
INDRA WHO WE ARE The premier technology company in Spain and a leading multinational in Europe and Latam Revenues: M3,000€ 42,000 professionals 118 countries Own solutions and technology Corporate presentation Differential business model based on Innovation R+D+i: 7%-8% revenues 2
INDRA HISTORY � Consolidation of business model 93-97 � Growth and profitability 98-02 � IPO � Compete anywhere in the world 03-07 Corporate presentation � A global company: 08-12 Commercial - Production - HR. 3
INDRA A DIFERENTIAL BUSINESS MODEL… Technology and own solutions Innovation Talent Clients Corporate presentation 4
BUSINESS MODEL … TO PROVIDE THE BEST ANSWER TO OUR CLIENT’S NEEDS Technology and own solutions Intelligence Geography Decision International growth Innovación Talent Clients Corporate presentation Efficiency Processes 5
BUSINESS MODEL OPEN ORGANIZATION Innovation and sustainability 2011 R&D Expending: €189 M 2 nd IT 42,000 profesionals European company by � 83% graduates invesment in and higher R+D qualifications 1 st IT Services 200 and Internet company in Dow universities and Jones research centres Sustainability Indexes 174 alliances with Corporate presentation partners collaboration agreements with foundations and associations 6
INDRA GLOBAL PRESENCE… Europe 38% America Africa Pacific 45% Asia 17% Corporate presentation 50% revenues - 18,000 professionals Projects in 118 countries Operating subsidiaries in 45 countries 7
INDRA … AND COMPLETE OFFER Markets Offering 67 % 22 % Solutions Transport & Traffic � Consulting 19 % Security & Defence Think & Build � Technology solutions 15 % Energy & Industry Public Administration Services 33 % 15 % & Healthcare Corporate presentation � IT Outsourcing 15 % Operate Telecom & Media � BPO 14 % Financial Services 8
OUR PRODUCTS AND MAIN CLIENTS TELECOMMUNICATIONS & MEDIA Systems for 240 million mobile operator clients � Solutions and services for 3 of the 10 biggest operators in the world Our products Main clients � Business support systems (BSS): Customer service, sales, loyalty, invoicing, collections, portals… Telefónica Prisa Grupo RTVE � Operations Support Systems (OSS): Network Vodafone Optimus Telecinco planning, network inventory, network O&M, Orange Anacom Antena 3 interconnection, mediation… VIVO British Telecom (BT) Marcatel � Added value service platforms (IPTV…) Portugal Telecom France Telecom ETB Corporate presentation TMN Jazztel El Mundo � Business support systems (ERPs…) ONO R Recoletos � Management and support to audiovisual producers Retevisión Sogecable Endemol Supercable AOL Comcel � DDT services � Satellite communication stations � Maintenance of IT applications and infrastructure management 9
OUR PRODUCTS AND MAIN CLIENTS FINANCIAL SERVICES Management of over 90 types of business processes for financial institutions � Presence in over 20 countries � Latest generation products offered to the entire value chain of financial institutions and insurance companies Our products Main clients � Private and Personal Banking Grupo BBVA Catalunya Caixa Banamex � Wholesale banking: international trade, factoring, Grupo Santander Novacaixagalicia Fonacot confirming, leasing, renting… MAPFRE Ibercaja Barclays � Core banking Bankia Inversis Banco Pastor Banco Sabadell Banco Espirito Rural de Servicios � Payment means and finance RCI Banque Santo Informáticos (RSI) � Payment systems and compensation Corporate presentation Confederación Banco Popular Liberty Seguros � Management information systems Española de Cajas Unicaja Seguros Ocaso � Comprehensive insurance management de Ahorros (CECA) Kutxa Caser � Electronic claims handling Bankinter BBK Adeslas � Multi-channel: financial terminal, Internet, telephone Banca Cívica Infocaja Linea Directa banking… Mare Nostrum Banco de España Aseguradora � Risk management: credit, market, operational.. Banco Base Caixa Bank Axa Seguros � IT outsourcing La Caixa AVIVA 10
OUR PRODUCTS AND MAIN CLIENTS PUBLIC ADMINISTRATIONS & HEALTHCARE 150,000 electronic prescriptions managed every day with our systems � Over 300 election processes and 2 billion voters � Over 2,500 procedures transformed into new electronic service channels Our products Main clients � Electronic administration (AMARA) Central Spanish Galicia Ministry of the � Citizen 2.0 Government Government Interior in Spain � Comprehensive Tax Management Madrid Regional Ministry of the Ministry for the � Digital cities Government Interior and Justice Interior in Argentina � Judicial and cadastral systems Generalitat de in Venezuela Colombia National Catalonia Ministry of the Registry � Education 2.0 Government Interior (Portugal) The Greater � Health 2.0 Andalucía Ombudsman London Authority Corporate presentation � Telemedicine and monitoring Government Ministry of Oslo Kommune � Social-healthcare customer service Canary Islands Healthcare in Chile Angola National � Provisional and Final Vote Counting Systems Government of Philippines Election Valenciana Supreme Court Commission � E-voting, e-counting and Internet voting. Andalusia Health Algeria General � Election administration electronic systems. Service Tax Directorate � Citizen participation. Castilla -La � Shareholders’ Meetings. Mancha Government 11
OUR PRODUCTS AND MAIN CLIENTS ENERGY & INDUSTRY Over 140 utility companies worldwide use Indra solutions � Over 700 generation stations managed � We manage more than 70% of the Latin America airline companies’ income Main clients Our products Iberia Arcelor REE TAM � Energy markets Danone Gas Natural GOL Inditex Repsol YPF NH Hoteles � Generation solutions Sidenor CEPSA Hoteles Catalonia � Commercial and distribution open utilities Nestle Enel Riu Hoteles Pascual EON Metrovacesa � Solutions for the oil and water sectors Metrovacesa Iberdrola ONCE � Technical consulting Mercedes-Benz Endesa Navantia Eroski Corporate presentation AES Brasil Unipapel � Control and measurement systems Carrefour Canal Isabel II ENRESA � Modelling and monitoring ONE (Mo Rocco) Agbar Altadis Merallo (Philippines) FCC Aqualia Ford � Outsourcing Petro Peru Elektro (Brazil) Carburos Metálicos � Comprehensive solutions for hotel chains KPLC (Kenya) Grupo EDF SidMed ADP (Portugal) Grupo PP&L Prosegur � Income register systems for airlines Ecopetrol (Colombia) GALP Cobega � Solutions for the construction and real estate sectors CEZ (Czech Republic) Ence AENOR AES (Cameroon) Petrobras Renault 12
OUR PRODUCTS AND MAIN CLIENTS TRANSPORT & TRAFFIC Over 1,200 air traffic control installations in 90 countries � Over 100 cities around the world entrust the management, safety and development of their transport networks to Indra � Over 30 countries in the world control the traffic on their motorways, tunnels, cities and roads with Indra systems. Main clients Our products AENA The underground General Traffic Eurocontrol systems of Madrid, Diretorate. NATS.- U.K. Barcelona, Valencia, Public transport DFS.- Maracaibo, Shanghai, companies in Madrid, Germany Lisbon, Athens, Saint Valencia, Asturias, PANSA.- Poland Louis, Santiago de Canary Islands, � Air traffic control (ATM) and airports LVNL.- Holland Chile, Valparaiso, Barcelona… � Infrastructure management and transport operators ATMB.- China Mumbai, Delhi, Kuala Corporate presentation IAA.- India Lumpur, Cairo, Mexico. Motorway operators and � Ticketing and operating help systems AsA.- Australia Tram networks in Road network � Communication networks and systems Oslo Airport Barcelona, Madrid, government authorities in Iberia Valencia, Parla, Spain, Portugal, Ireland, � Traffic control and tolls Aerolíneas Alicante, Seville. Montenegro, United � Sea traffic and port management Argentinas Railway networks in States, Canada, Mexico, Renfe Catalonia, Valencia Chile, Brazil, Argentina, � Outsourcing ADIF and Chile. Colombia, Morocco, FEVE China... 13
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