Moises Norena Global Director of Innovation WHAT IS INNOVATION - - PowerPoint PPT Presentation

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Moises Norena Global Director of Innovation WHAT IS INNOVATION - - PowerPoint PPT Presentation

Driving Maximum Value Extraction of Innovation Moises Norena Global Director of Innovation WHAT IS INNOVATION ABOUT? FROM TO $375 Before innovation embedment Innovation embedded $350 ASV CAGR +3.9 % $325 02 09 Average ASV


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Driving Maximum Value Extraction of Innovation

Moises Norena

Global Director of Innovation

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SLIDE 2

WHAT IS INNOVATION ABOUT?

Average Ticket ($) $250 $275

$300 $325 $350 $375

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

ASV CAGR (3.4)% ‘97 – ‘02

Before innovation embedment Innovation embedded

ASV CAGR +3.9 % ‘02 – ‘09

FROM TO

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LAUNCH AND LOVE How about (b) vs (a)?

(b) (a)

?

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THE WHIRLPOOL INNOVATION PROCESS

2 1

Discovery Develop Opportunities & Experiment

3

Deliver & Grow

(AKA Launch and Love)

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THIRD DIAMOND TO COMBINE TWO DISCIPLINES

  • 1. The combination of innovation and Marketplace Management
  • 2. A systematic approach to maximize value extraction in-market:

Turning non-innovations into innovations Providing differentiated consumer value Capturing marketplace and performance insights Bringing sustainable competitive advantage Innovating in go-to-market Maximizing return: margin expansion and share growth

Management

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SLIDE 6

Experimentation: An “AND” not an “INSTEAD OF”

OBJECTIVE OF EXPERIMENTING WHY IS IT DIFFERENT?

  • The primary purpose is learning
  • To test hypotheses and/or assumptions

with consumers and iterate and adjust innovative business concepts

  • To learn from small (but real) and cheap

failures.

  • To accelerate the learning
  • Develop internal knowledge inside the

team, challenge their own assumptions

  • Not validation
  • Let the team challenge their own

assumptions and adjust the concepts accordingly

  • Failing is the best way to learn
  • In-market vs in-lab. Small budget owned by

business

  • By executing, learning, iterating, testing

again

  • Having the team own the planning, the

actions and results

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SLIDE 7

Insight (trade) example

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SLIDE 8

12 May 2011 8

Discovery GARDEN OF IDEAS AND INSIGHTS ELABORATED OPPORTUNITIES IN EXPERIMENT OR SCALE-UP 4 Domains 60 Ideas 38 Insights 10 Opportunities Estimated value $50 m annual revenue.

  • 2 Experiments
  • Preliminary recommendation
  • 8 experiments to Learn about

key assumptions on ideas

A pipeline of opportunities

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SLIDE 9

Example of opportunity brief