6/27/2018 The Good, the Bad, and the Ugly: Using Data to Improve S - PDF document

6/27/2018 The Good, the Bad, and the Ugly: Using Data to Improve S tudent Outcomes Renea Akin, Ed.D., AVP of Institutional Planning, Research & Effectiveness West KY Community & Technical College Renea.Akin@ kctcs.edu SACSCOC Summer Institute, July 2018 Session Description  In t his session, t he present er will discuss how t he st rat egic use of qualitative and quantitative data led to improved st udent out comes at a comprehensive community college. Participants will identify ways administrators and faculty can work t oget her t o ident ify leading indicat ors for change. Session Outline  Leading indicators for change  WKCTC examples 1

6/27/2018 The mission of West Kentucky Community and Technical College is to provide excellence in teaching and learning, promote student success, and support economic development. Creating a Data-Informed Culture in Community Colleges  Provide and present dat a in a way t hat is useful, useable, and act ionable. 2

6/27/2018 Kubler-Ross S tages of Viewing Data Denial: 1. Anger: 2. Bargaining: 3. 4. Hopelessness: 5. Acceptance: The 4 Disciplines of Execution (4DX)  Focus on t he Wildly Important  Act on the Lead Measures  Keep a Compelling Scorecard  Creat e a Cadence of Account ability Focus on the Wildly Important Goal(s) Number of Goals 1-3 4-10 Goals Achieved wit h Excellence 1-3 1-2 3

6/27/2018 Act on the Lead Measures Lag Measure Lead Measure   Big goals St eps t o reach t he goal Types of Lead Measures Intermediate Outcome Leveraged Behaviors  “ Bites” of t he lead measure t hat  Specific behaviors that impact the are achievable on a short er t erm out come Act on the Lead Measures Lag Measure: Lead Measure:  Improve fall-to-fall retention rate  Improve fall-t o-spring ret ent ion from X to Y by DATE. rate from XX to YY by DATE. (Int ermediate measure)  Implement an early alert syst em. (Leveraged behavior) 4

6/27/2018 Keep a Compelling S corecard Create a Cadence of Accountability  Regular and ongoing discussion Focus on the Wildly Important 5

6/27/2018 Focus on the Wildly Important  Mission  Funding  Accountability WKCTC S trategic Planning Mandates  Kent ucky Communit y and Technical College Syst em (KCTCS) St rat egic Plan  Performance Based Funding  Council on Post secondary Educat ion (CPE) St rat egic Agenda  CPE Diversity Plan 6

6/27/2018 Act on the Lead Measures Lead Measure: Sources  Achieving t he Dream  Complet ion by Design  Voluntary Framework for Accountability  National Benchmarking Proj ect  Communit y College Research Cent er (CCRC)  Cent er for Communit y College St udent Engagement (CCSSE) Align Lead Measures and Leveraged Behaviors 7

6/27/2018 Intervention Preparedness Course Persistence Basic skills Basic skills Course Completion Retention course sequence success success success No late registration X X policy Early warning X X First-Year Experience X X program Programs of study (meta X majors) Completion X signaling Summer boot X camps High school/ college X X curriculum alignment PD for faculty on X X X engagement strategies PD for faculty on cultural X X X competencies Intracollege departmental X X curriculum alignment Mentoring X X Supplemental Instruction X X X Course X X acceleration Appropriate learning X outcomes Backward Mapping to Connect Lag and Lead Measures Act on the Lead Measures Lag Measure: Lead Measure Current Result Desired Result Deadline Measurement (From X) (To Y) (By When) • Focuses on what needs t o be accomplished, not how • Predictive • At least 80% actionable by the unit • Ongoing process, not “ one and done” • Measureable 8

6/27/2018 Keep a Compelling S corecard Creating a Data-Informed Culture in Community Colleges  Provide and present dat a in a way t hat is useful, useable, and act ionable. Create a Cadence of Accountability 9

6/27/2018 Who is Responsible? Lag Measure: Lead Measure Current Desired Deadline Measurement Responsible Result Result (By When) Party (From X) (To Y) • Focuses on what needs t o be accomplished, not how • Predictive • At least 80% actionable by the unit • Ongoing process, not “ one and done” • Measureable RASIC Matrix Person A Person B Person C Person D Person E Task 1.1 R, A S I Task 1.2 A I S S C Task 1.3 I R S I Task 2.1 A R C R = Responsible A = Approves S = Supports I = Informed C = Consult ed Monitor Progress  Quantitative data to date  Disaggregat e  Qualitative data 10

6/27/2018 Questions? Renea Akin, Ed.D., AVP of Institutional Planning, Research & Effectiveness West KY Community & Technical College Renea.Akin@ kctcs.edu SACSCOC Summer Inst it ute, July 2018 11