4 127.198 Saudi Arabia Pakistan 2 179.210 Nigeria Egypt 5 - - PowerPoint PPT Presentation

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4 127.198 Saudi Arabia Pakistan 2 179.210 Nigeria Egypt 5 - - PowerPoint PPT Presentation

Hajj Turkey Iran 79.000 86.500 Morocco India 3 31.000 170.000 Algeria 36.000 Bangladesh 4 127.198 Saudi Arabia Pakistan 2 179.210 Nigeria Egypt 5 Malaysia 79.000 108.000 30.200 1 Indonesia 221.000 The Highest Number of


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Morocco

31.000

Algeria

36.000

Turkey

79.000

Iran

86.500

India

170.000

Bangladesh

127.198 Pakistan

179.210

Egypt

108.000 Nigeria

79.000

Indonesia

221.000

Saudi Arabia

1 2 3 4 5

Source: Al Jazeera

The Highest Number of Hajj Pilgrims outside Saudi in 2019

  • 1. Indonesia 2. Pakistan 3. India 4. Bangladesh 5. Egypt 6. Iran 7. Turkey 8. Nigeria 9. Algeria 10. Morocco 11. Malaysia

Hajj

2

Malaysia 30.200

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The Highest Number of Umrah excl Saudi in 2019

  • 1. Pakistan 2. Indonesia 3. India 4. Egypt 5. Algeria 6. Yemen 7. Turkey 8. Malaysia 9. Iraq
  • 10. Jordan

Source: Arabnews

Algeria

364.707

Turkey

306.987

Iraq

270.995

Yemen

334.186

Egypt

535.861

Pakistan

1.590.731

India

643.563

Jordan

200.857

Indonesia

946.962

Malaysia

274.066

1 2 3 4 5

Umrah

3

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Saudi Vision 2030 (target)

  • 30 Million Hajj-Umrah (3x)
  • 5 Million Hajj Visitors (2x)

Messages of Saudi Vision 2030:

  • 1. KSA to add quota, modernize the services,

clearer and transparant regulation and efficient for all services related to Hajj and Umrah Industry.

  • 2. Hajj Mission/tour operators should

Improve Hajj and Umrah services through Strong Financial Sustainability and applying modern technology and digitalization

  • 3. Hajj Fund agency should benefit

Investment opportunity in hajj and umrah through G to G and B to B schemes. 4

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Projects Under Saudi Vision 2030

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Evolution of Hajj and Umrah Service Digitalization

Manual <2013 E-Hajj; 2013-2019 GDS > 2019

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Digitalization in Saudi Hajj and Umrah

<2013 Pilgrim obtained hajj visa from KSA (Gov/ Muasassah) via Hajj Mission

  • manually. Umrah visa via visa

provider in KSA. 2014-2019 E-hajj visa has been introduced connected with masayr (arafat- muzdalifah-mina) services by Muasassah, Ministry of Hajj,

  • KSA. Umrah visa semi-

electronic. 2020-onward, GDS (Global Distribution System), central reservation system for all hajj and umrah services and visa will be implemented through global OTA (on-line travel agent)-decree 111/mim/1440

01 03 02

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Adoption of GDS

  • Agoda, one of the world’s fastest

growing online travel agents (OTA), and Saudi Arabia’s Ministry of Hajj and Umrah have signed MoU by utilizing Agoda’s technology and travel expertise, marketing platform capabilities, intelligence tools and resources (July 2018)

  • Online portal Umrahme.com signs

MoU with Hajj Ministry (August 2019)

  • Flight Booking Engine is web based

booking engine connected with global GDS systems including Amadeus, Galileo and Sabre, which consolidates the data from all the airlines.

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Hajj and Umrah Digitalization; Implication to Indonesia

Indonesia Hajj and Umrah

Reguler Hajj: massive ,

  • Gov. control and highly

regulated Premium Hajii: small, premium and less regulated Umrah: growing, ranges and deregulated

10

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Services needed for Indonesian Hajj and Umrah

Specific and Tailor-made Services

Air Ticket and Airport Service Mecca Medina Arafat, Mina, Muzdhalifa Ziarah, souvenirs and Islamic Tourism Inter-City Shalawat Living Cost Food and Katering Visa Adahi Meat Zam Zam 11

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GDS Provides Efficient and Transparant Services

01 02 03 04

T O S W

Priority and preference of hajj mission or group/individual B to B or B to C

Efficient, avoid middle man, and effective system

First come first serve basis and opportunity for hajj fund Transparant, publish price, range quality of service 12

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How BPKH Contribute to Improve Service thourgh Digital Hajj and Umrah

Work together and closer with Min of Religious Affair, RI SISKOHAT and SISKEHAT should be connected with GDS Promoting Indonesia OTA and Non-OTA market place to join GDS

01 02 03

Work together with KSA, Ministry of Hajj, “Holding compnay”/Isnad Find investment opportunity in the hajj related services (food, hotels, transportation, etc) Work together with IsDB and Hajj Mission around the world

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Role of BPKH in Hajj and Umrah Services

Government Affiliated Public Institution

BPKH is the Indonesian Hajj Fund Management Agency directly under the President

Total Investable Funds (Oct, 2019):

  • Rp. 120 Trillion or

equivalent to US$ 8.450 million Goals 1. Efficient and Rationale of Cost of Performing Hajj 2. Provides optimal return for Hajj Services 3. Promote social funds Establish: June 2017 (Law Num 34/2014, Pres. Decree 110/2017, Gov. Reg. 5/2018 )

Hajj Fund Management Agency

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Establish Connection Hajj and Hajj Fund

BPS-BPIH Leased

  • SISKOHA

T

  • MORA

Internet

DRC -BPKH

BPKH Bidakara WAN

DC –BPKH T elkom-Serpong

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Role of Hajj Mission/Travel Agency post GDS implementation

Hajj andUmrahVisitors Hajj Mission/ Travel Agent GDS

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Challenges of Indonesian Hajj and Umrah Toward Digitalization

Indonesia is the biggest hajj and umrah visitors with total spending Rp. 20 Triliun (1,5 bio)/year Uncertainty with regards to GDS system as a new digital system Travel industry face a disruption from global hajj and umrah market place Indonesian OTA and Non- OTA (Supporting ecosystem) need to be part of Saudi GDS Hajj mission/Kemenag needs to adjust with new GDS system

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