4 127.198 Saudi Arabia Pakistan 2 179.210 Nigeria Egypt 5 - - PowerPoint PPT Presentation
4 127.198 Saudi Arabia Pakistan 2 179.210 Nigeria Egypt 5 - - PowerPoint PPT Presentation
Hajj Turkey Iran 79.000 86.500 Morocco India 3 31.000 170.000 Algeria 36.000 Bangladesh 4 127.198 Saudi Arabia Pakistan 2 179.210 Nigeria Egypt 5 Malaysia 79.000 108.000 30.200 1 Indonesia 221.000 The Highest Number of
Morocco
31.000
Algeria
36.000
Turkey
79.000
Iran
86.500
India
170.000
Bangladesh
127.198 Pakistan
179.210
Egypt
108.000 Nigeria
79.000
Indonesia
221.000
Saudi Arabia
1 2 3 4 5
Source: Al Jazeera
The Highest Number of Hajj Pilgrims outside Saudi in 2019
- 1. Indonesia 2. Pakistan 3. India 4. Bangladesh 5. Egypt 6. Iran 7. Turkey 8. Nigeria 9. Algeria 10. Morocco 11. Malaysia
Hajj
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Malaysia 30.200
The Highest Number of Umrah excl Saudi in 2019
- 1. Pakistan 2. Indonesia 3. India 4. Egypt 5. Algeria 6. Yemen 7. Turkey 8. Malaysia 9. Iraq
- 10. Jordan
Source: Arabnews
Algeria
364.707
Turkey
306.987
Iraq
270.995
Yemen
334.186
Egypt
535.861
Pakistan
1.590.731
India
643.563
Jordan
200.857
Indonesia
946.962
Malaysia
274.066
1 2 3 4 5
Umrah
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Saudi Vision 2030 (target)
- 30 Million Hajj-Umrah (3x)
- 5 Million Hajj Visitors (2x)
Messages of Saudi Vision 2030:
- 1. KSA to add quota, modernize the services,
clearer and transparant regulation and efficient for all services related to Hajj and Umrah Industry.
- 2. Hajj Mission/tour operators should
Improve Hajj and Umrah services through Strong Financial Sustainability and applying modern technology and digitalization
- 3. Hajj Fund agency should benefit
Investment opportunity in hajj and umrah through G to G and B to B schemes. 4
Projects Under Saudi Vision 2030
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Evolution of Hajj and Umrah Service Digitalization
Manual <2013 E-Hajj; 2013-2019 GDS > 2019
Digitalization in Saudi Hajj and Umrah
<2013 Pilgrim obtained hajj visa from KSA (Gov/ Muasassah) via Hajj Mission
- manually. Umrah visa via visa
provider in KSA. 2014-2019 E-hajj visa has been introduced connected with masayr (arafat- muzdalifah-mina) services by Muasassah, Ministry of Hajj,
- KSA. Umrah visa semi-
electronic. 2020-onward, GDS (Global Distribution System), central reservation system for all hajj and umrah services and visa will be implemented through global OTA (on-line travel agent)-decree 111/mim/1440
01 03 02
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Adoption of GDS
- Agoda, one of the world’s fastest
growing online travel agents (OTA), and Saudi Arabia’s Ministry of Hajj and Umrah have signed MoU by utilizing Agoda’s technology and travel expertise, marketing platform capabilities, intelligence tools and resources (July 2018)
- Online portal Umrahme.com signs
MoU with Hajj Ministry (August 2019)
- Flight Booking Engine is web based
booking engine connected with global GDS systems including Amadeus, Galileo and Sabre, which consolidates the data from all the airlines.
Hajj and Umrah Digitalization; Implication to Indonesia
Indonesia Hajj and Umrah
Reguler Hajj: massive ,
- Gov. control and highly
regulated Premium Hajii: small, premium and less regulated Umrah: growing, ranges and deregulated
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Services needed for Indonesian Hajj and Umrah
Specific and Tailor-made Services
Air Ticket and Airport Service Mecca Medina Arafat, Mina, Muzdhalifa Ziarah, souvenirs and Islamic Tourism Inter-City Shalawat Living Cost Food and Katering Visa Adahi Meat Zam Zam 11
GDS Provides Efficient and Transparant Services
01 02 03 04
T O S W
Priority and preference of hajj mission or group/individual B to B or B to C
Efficient, avoid middle man, and effective system
First come first serve basis and opportunity for hajj fund Transparant, publish price, range quality of service 12
How BPKH Contribute to Improve Service thourgh Digital Hajj and Umrah
Work together and closer with Min of Religious Affair, RI SISKOHAT and SISKEHAT should be connected with GDS Promoting Indonesia OTA and Non-OTA market place to join GDS
01 02 03
Work together with KSA, Ministry of Hajj, “Holding compnay”/Isnad Find investment opportunity in the hajj related services (food, hotels, transportation, etc) Work together with IsDB and Hajj Mission around the world
04 05 06
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Role of BPKH in Hajj and Umrah Services
Government Affiliated Public Institution
BPKH is the Indonesian Hajj Fund Management Agency directly under the President
Total Investable Funds (Oct, 2019):
- Rp. 120 Trillion or
equivalent to US$ 8.450 million Goals 1. Efficient and Rationale of Cost of Performing Hajj 2. Provides optimal return for Hajj Services 3. Promote social funds Establish: June 2017 (Law Num 34/2014, Pres. Decree 110/2017, Gov. Reg. 5/2018 )
Hajj Fund Management Agency
Establish Connection Hajj and Hajj Fund
BPS-BPIH Leased
- SISKOHA
T
- MORA
Internet
DRC -BPKH
BPKH Bidakara WAN
DC –BPKH T elkom-Serpong
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Role of Hajj Mission/Travel Agency post GDS implementation
Hajj andUmrahVisitors Hajj Mission/ Travel Agent GDS
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Challenges of Indonesian Hajj and Umrah Toward Digitalization
Indonesia is the biggest hajj and umrah visitors with total spending Rp. 20 Triliun (1,5 bio)/year Uncertainty with regards to GDS system as a new digital system Travel industry face a disruption from global hajj and umrah market place Indonesian OTA and Non- OTA (Supporting ecosystem) need to be part of Saudi GDS Hajj mission/Kemenag needs to adjust with new GDS system
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