2018-2025 Environmental Services Strategic Plan City of Tacoma - - PowerPoint PPT Presentation

2018 2025 environmental services strategic plan
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2018-2025 Environmental Services Strategic Plan City of Tacoma - - PowerPoint PPT Presentation

2018-2025 Environmental Services Strategic Plan City of Tacoma Environmental Services Environmental Services Commission September 7, 2017 Overview Background Research Outreach Development Group Discussions What is


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2018-2025 Environmental Services Strategic Plan

City of Tacoma Environmental Services Environmental Services Commission September 7, 2017

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Overview

  • Background
  • Research
  • Outreach
  • Development

– Group Discussions

  • What is next?

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Planning Team Goals

  • Open & transparent
  • Include full spectrum

voice

  • Priorities will be:
  • Smart, meaningful
  • Streamlined
  • The plan will serve as
  • ur agenda and guide

decisions

  • “THINK BIG” & push

the envelope

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Planning Process

Research

  • Internal
  • External

Outreach

  • Stakeholders
  • Employees
  • ES Commission

Development

  • Priorities
  • Why, How, &

What

Plan

  • Director

Review

  • Department

Review March - April May - August July - September October - December

Update: Outreach Extended

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Research

  • Tacoma 2025
  • Industry Trends
  • 2013-18 Strategic Plan
  • Division Implementation

Plans

  • Environmental Action

Plan

  • City Equity &

Empowerment

  • Customer Surveys
  • 2016 Employee Survey

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Outreach

  • Started with Why

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Why does ES exist?

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Why do you work for ES?

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Employee Workshops

Why does Environmental Services exist?

  • Health
  • Puget Sound
  • Thriving Neighborhoods
  • Legacy

30 year Vision of Tacoma’s Environment

  • Density
  • Automation
  • Zero Waste
  • Climate Change
  • Greener Tacoma

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Employee Workshop Priorities

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Customers Employees Operations

  • Improve Puget

Sound

  • Communication
  • Affordability
  • Community

engagement

  • Partnership with

schools & workforce training

  • Training
  • Clear connection to

mission

  • Continue to lead by

example

  • Technology
  • Waste Recovery /

Water Reuse

  • Information

available quickly

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ES Commission Workshop

  • Vision for the future of

Tacoma’s environment.

  • How do we better

serve our customers?

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Strengths

  • Recover value from our waste

streams

  • Future is greener & better
  • Facilities (WWTP, Transfer Station)
  • National leaders
  • Solid Waste has eyes on every parcel

weekly

  • Strong neighborhood identity

Weaknesses

  • 10 communication items
  • Citizens don’t know ES exists
  • or where their waste goes
  • Lack of:
  • Open space, trees & green areas
  • Internal coordination
  • Service to minorities, low income,

and multi-family Opportunities

  • It is ES’s responsibility to educate

Tacoma about their impact on the environment

  • Air quality
  • Partnerships (Public, Port, NGO)
  • Next generation
  • Educate our Children
  • HS & college interns

Threats

  • Climate change
  • Density
  • Change in regulation
  • Communication
  • Lack of trust in government
  • Costs
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Stakeholder Interviews

Public Works Tacoma School District Neighborhood & Community Services Tacoma Pierce County Health Department Tacoma Public Utilities: Water Finance Community & Economic Development *Council & Mayor Planning & Development Services *Hispanic Roundtable of Puget Sound / Latinos Unidos South Sound (LUSS) Information Technology *Asian Pacific Cultural Center Human Resources Hilltop Action Coalition Equity & Empowerment *Associated Ministries City Managers Office *Immigrant & Refugee Task Force Office of Management & Budget *Tacoma-Pierce County Black Collective

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Stakeholder Summary

  • Belief that we are ALL things environmental
  • National leaders
  • Continue the conversation
  • Improve communication
  • Summaries will be posted to Think Big website

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Start with WHY

Why

  • Our Purpose.
  • Our Motivation.
  • The Reason we Exist!

How

  • How we uniquely

provide our services? What

  • Services we provide.

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Simon Sinek: Start with WHY

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Environmental Services

We believe everything we do supports healthy neighborhoods and a thriving Puget Sound leaving behind a better Tacoma for all.

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Healthy Neighborhoods + Thriving Puget Sound = A Better Tacoma

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Customers Operations Employees

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Development

  • Sub-teams focused on How’s & What’s
  • Management Team Workshop

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Small Groups Discussion

  • Discuss our Draft:

– Why – How’s:

  • Customers, Employees & Operations

– What's

  • We are here to listen to your feedback!

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Next Steps

  • Study Session, Tuesday, September 19th
  • Neighborhood Council Meetings
  • Nine What Focus Groups with Employees

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2018-2025 Environmental Services Strategic Plan

City of Tacoma Environmental Services Environmental Services Commission September 7, 2017