2011 Spring Meeting Arlington, VA - April 19-20, 2011 Meeting Agenda - - PowerPoint PPT Presentation

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2011 Spring Meeting Arlington, VA - April 19-20, 2011 Meeting Agenda - - PowerPoint PPT Presentation

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Rural Electric Safety Achievement Program 2011 Spring Meeting Arlington, VA - April 19-20, 2011 Meeting Agenda Tuesday April 19, 2011 9am to 5pm Welcome and introduction Bud Branham Executive Update Glenn English Summary

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2011 Spring Meeting

Arlington, VA - April 19-20, 2011

Rural Electric Safety Achievement Program

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Meeting Agenda Tuesday – April 19, 2011 – 9am to 5pm Welcome and introduction Bud Branham Executive Update Glenn English Summary implementation plan & performance measures All Pending legal issues discussion Ty Thompson Sample implementation plan review (NC statewide) Tommy Geer Lunch (provided) Open review/discussion of RESAP issues & future initiatives All Online system update and summary report demo Ginny/Dave Review self-assessment and SIP development process All End

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Implementation Status and Issues

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

RESAP Participation Status

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Summary of Implementation Issues

► Remaining Applications for co-ops due for Onsite in 2011 ► Remaining Leadership Commitments due for Onsite in 2012 &

2013

► Remaining Annual Performance Measurement forms due for

all participating co-ops and timing

► Online system ready (G&T onsite form)

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Preliminary National Performance Measure Review

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Safety Performance Measures

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Measures Formula DART

Restricted, Transferred & Lost Work Day Cases x 200,000 Total Hours of Exposure

Loss Work Day Case Rate

(Death + Days Away Cases) x 200,000 Total Hours of Exposure

Vehicle Accident Rate

Number of Vehicle Accidents x 1,000,000 Number of Miles Driven

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011) 8

Probability of Unsafe acts to Serious Accidents

The Safety Triangle

Employee enters road without proper vehicle barriers and signage

30,000 Unsafe Acts / Conditions

Employee dives out of way, barely missing vehicle

3,000 Near-Misses or First Aid

Employee is grazed by vehicle resulting in a shoulder injury

300 Reportable Injury

Employee is struck by vehicle resulting in head injuries; hospitalized

30 LT / Restricted Duty Injury

Employee is struck by vehicle resulting in a fatal injury

1 Fatal Example

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Preliminary Data Review

3 2 1 1 2 3 4 2008 2009 2010

Fatalities

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8 15 5 5 10 15 20 2008 2009 2010

Primary Contacts

5 4 3 2 4 6 2008 2009 2010

Secondary Contacts

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Preliminary Data Review

2.45 2.51 2.52 2.3 2.4 2.5 2.6 2.7 2008 2009 2010

Dart

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1.64 1.78 1.63 1.4 1.5 1.6 1.7 1.8 1.9 2008 2009 2010

LWCR

2.2 2.75 2.76 1 2 3 2008 2009 2010

VAR

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Preliminary Data Review

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N = 284 Co-ops Median = .94

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Pending Legal Issues - Update

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Implementation Plan Review – Tommy Greer

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

RESAP Issues & Future Initiatives

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

RESAP Redesign Process

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Application Document Verification Onsite Observation Annual Performance Measures Safety Improvement Plan

Leadership Commitment updated in year of onsite

Onsite Out- Report Assessment

  • Additional survey form
  • Date complete
  • Up to three top priorities

Add New Survey Form

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Onsite Safety Support Process

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Safety Support Process

Purpose: To provide support for cooperatives that desire to participate in RESAP but lack available safety resources

► NRECA facilitates a resource pool of qualified onsite observers ► Approach

  • Participation is voluntary
  • Service fee and terms are standardized
  • Price is established at $850 dollars per onsite day (travel time is included in

this rate) Example - 2 onsite days, day and half travel = $1,700 Pricing based on average JT&S average salary, assumes 50% benefit cost, includes markup for travel time, corporate overheads are not included

► Meals, lodging and travel expenses are paid based on receipted expenses ► A standardized task agreement would be signed by all parties outlining terms and

conditions (NRECA not included, coordination only)

► All fees are billed directly to the system needing the support by the provider

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Safety Support Process

► Selection criteria would be based (as much as possible) on the following:

  • Proximity (travel time)
  • Schedule and availability
  • Special interests or needs of the system being evaluated
  • Cooperative seeking help receives a short list of available qualified
  • bserves with brief summary of experience and qualifications
  • Cooperative seeking helps makes final selection

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Distribution / G&T Task Team Update

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Distribution / G&T Assessment Review- Task Teams Purpose: Maximize the effectiveness of the current assessment process and content Scope:

► Review assessment process, questions & criteria with focus on the

following areas:

  • Identify assessment questions that would strengthen the existing

process (possibly left out with transition from 2009 to 2010)

  • Indentify criteria to existing questions that would help clarify

requirements and increase effectiveness of evaluation

  • Modify or remove questions that may be redundant or overlap with
  • ther questions
  • Confirm proper alignment of Application and Onsite questions
  • Review the current assessment sections and ensure they are

appropriate for logical flow and feedback

  • Review the current Application and Documentation Verification

methodology for effectiveness

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Distribution / G&T Assessment Review- Task Teams Purpose: Maximize the effectiveness of the current assessment process and content Scope (continued):

► Formulate recommendations for improving the overall assessment process

and forms (surveys)

► Present recommendations to delegates and area administrator for

validation and input

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Distribution / G&T Assessment Review- Task Teams Distribution Task Team Members: G&T Task Team Members:

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  • Bob Cooper (team facilitator)
  • Dennis Corcoran
  • Mary Jones
  • Greg Burrell
  • Jim Wright
  • Rob Land
  • Tommy Geer
  • Lynn Askins
  • Mike Pitts (team facilitator)
  • Brad Hyland
  • Gary Christopherson
  • Tom Johnston
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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Other Issues

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Other RESAP Issues

► The need for Onsite Observer training ► Update on formal culture assessment instrument

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Application / Document Verification Review

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

RESAP Redesign Process

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Application Document Verification

Overview of Issues

  • Efficiency and allocation of onsite time
  • Effectiveness of document verification process
  • Disconnect between application process and onsite
  • Value added within new process
  • Document verse process
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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Selected Application Subject Areas

► Safety Management Structure

  • Local manpower allocated to safety
  • Safety committees

► Assessment and funding of core organizational safety competencies ► Incident analysis process

  • root causes identified
  • countermeasures implemented

► Frequency of incident reporting ► Frequency of field work observations performed by supervisors and/or

management

► Frequency of peer to peer observations, if any ► Safety integrated into HR processes

  • New employee safety orientation
  • Normal performance review process
  • Hiring and promotions
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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Selected Application Subject Areas

► Is there regular process of rewards and recognition of safety achievement ► Accident Investigation process ► Supervisory safety accountability ► Monthly, weekly, daily safety stand downs and/or meetings ► OSHA reporting process ► Regulatory required training ► Job briefing process and documentation ► Regulatory compliance

  • OSHA
  • DOT
  • EPA

► Rule requirements ► Dielectric testing requirements

Are there areas we want to study for correlation to safety performance?

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Online System Update & Summary Report Demo

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Review Self-assessment and SIP Development Process

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Questions and Comments End of Day 1

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Meeting Agenda Wednesday – April 20, 2011 – 8:00am to 12N Job briefing: self-assessment tool review Lynn Askins Working session: custom self-assessment focus areas All Industry best practice review & discussion (time-permitting) All Summarize outcomes and next steps All End

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Wednesday Morning

Job Briefing Self-assessment Process Review

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Working Session – Custom Self-assessment Focus Areas

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Current Self Assessment Forms

► Job Briefings ► Accident Investigation ► Simple Culture Assessment Checklist

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Rewards and Recognition

► Incentive – specifies an award in advance of reaching an

  • bjective or goal
  • Tends to drive reporting underground
  • Can adversely affect culture
  • Sets an expectation – can become a “God given right” or

provide negative effect

► Rewards / Recognition – offered or provided “after the fact”

for special (over and above) achievement or accomplishment

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Tips for Effective Rewards and Recognition

► All employees must be eligible ► The recognition should clearly communicate the behaviors or

actions being rewarded

► Everyone who performs at specified level should receive the

reward

► The recognition should occur as close as possible to the

performance achieved – to reinforce the desired behavior

► Do not design processes in which managers select the people

to recognize. (i.e. Employee of the Month)

► Try to create recognition activities that build positive morale

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Trap to Avoid for Rewards and Recognition

► Avoid processes that single out a few employees, with unclear

recognition criteria

► Provide a grand prize to a few when many contributed to the

accomplishment (Raffle message “one winner – the rest are losers”)

► Avoid recognition selection processes that are perceived as

political

► Avoid repetitive rewards/recognition events, they tend to

become viewed as a “given” or an entitlement over time and not longer reward – people like random, unexpected recognition with and element of surprise

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Industry Best Practice – Safety Accountability

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Safety Accountability Video

► What is the speakers overall definition of safety accountability

in organizations?

  • Clearly defined safety tasks / activities for each person to

perform!

► What does the speaker say specifically about trying to manage

safety with injury statistics?

  • “It is illogical to count things you do not intend to happen”

► What is the specific organizational best practice that is

communicated in the video?

  • Clear alignment of safety expectations from the CEO to the

lowest organizational levels!

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Safety Accountability Video

► For safety improvement to achieve consistent results what strategic

approach must be employed?

  • Safety must be managed in the same manner as production and

quality.

► What is the purpose of the speaker’s questioning within organizations?

  • To assess the clarity of defined expectations at each organizational

level!

► When a line employee is asked - who is charge of safety here and responds

“I am in charge of safety”, what specific attribute of organizational culture is demonstrated?

  • Ownership!

► What would most of our line supervisors say if asked - what specific daily

activities are expected of them in order to prevent accidents?

  • ?

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Questions and Comments

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Backup Information

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Spring 2011 RESAP Meeting (Apr. 19-20, 2011)

Incident Reaction Cycle

Incident Occurs

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Management reacts to frequency / severity Safety activity increase… Injuries go down Operations return to normal