Corporate presentation 2 nd quarter 2020
Corporate presentation 2 nd quarter 2020 Index 01 About us 02 Corporate structure 03 Quálitas’ DNA 04 Value 05 creation Underwriting 06 Asset 07 management Leaders for more than a decade 08 Industry 09 environment Our stock 10 Looking 11 forward Annex 12 Analysts
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us structure DNA creation management than a decade environment stock forward About us 26 years in the market, International presence; Technological innovation Operation in 5 13 years as market leaders. for operation efficiencies & risk $16.7 bn bn MXN in written premiums (YTD) countries: prevention. $3.7 bn bn MXN in net profit (YTD) Mexico, United States, Peru, Costa Rica, & El Salvador. Socially responsible A unique We have the company & leader in the business model, largest network implementation of ESG in the country. based on excellence in criteria. service & a strict cost control policy. 01
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us structure DNA creation management than a decade environment stock forward Corporate structure GEOGRAPHIC SUBSIDIARIES: VERTICAL INTEGRATION: We seek to expand and replicate our business model, We seek to make our non-insurance subsidiaries having a greater income diversification and potentialize profitable, and to help reduce costs. growth. EASY AUTOS CAR GLASS Y SALVAMENTOS OUTLET CRISTAFÁCIL DE REFACCIONES *QMX: 92.2 % *QIC: 4.8 % *QCR: 1.9 % *QES: 0.4 % *QP: 0.7% MAXIMIZE %Market: 28.1% %Market: NA %Market: 8.0% %Market: 8.5% %Market: 2.5% POTENTIAL & PROFITABILITY *0.2% 2Q20 figures, based on written premiums Quálitas Mexico Quálitas Costa Rica Quálitas Peru Easy Car Glass Autos y Salvamentos Activos JAL Quálitas Financial Services (Q MX) / (99.99%) (Q CR) / (99.99%) (100%) (Q PE) / (100%) (99.99%) (54.00%) (99.99%) CristaFácil Outlet de Refacciones Activos JAL (99.99%) (99.99%) (99.99%) Quálitas EL Salvador Quálitas Insurance Company Quálitas Premier Insurance (Q ES) / (99.99%) (QIC) / (100%) (100%) 02
01 About 02. Corporate 03. Quálitas ’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward Qualitas’ DNA Business model based on excellent service & cost control. QUÁLITAS OPERATIONAL CENTER: Technological systems used in our call center are design in house. +4.2 MILLION Automatic assignment of insured units adjusters using geolocation POLICYHOLDERS tools. +16,300 (National) average time of Agents play a fundamental role adjuster arrival ~25 -30 minutes. in Mexico & Latin America. AGENTS 85% of the time our adjusters arrive to the accident site 201 SERVICE 267 ODQ’s before competition offices SERVICE OFFICES & ODQ’s * +1 MILLION +5,900 of calls received calls a day on during 1T20. average. QUÁLITAS OPERATIONAL CENTER EXCELLENCE IN COST 03 SPECIALIZATION DECENTRALIZATION CONTROL SERVICE *Quálitas development offices
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward Value creation We are profitable in both businesses, and work on them independently. Conservative portfolio allocation Cost indicators program Moderate risk Tariffs periodic adjustments (annual policies) Market valuation Flexibility UNDERWRITING FINANCIAL Decisions made by committee. Interests alignment Experienced investment council that Specialization ; 26years specifically meets monthly in automobile industry Long term investments 0% debt- 0% receivables/debtors Portfolio invested 89.1% in fixed income RESULT & 10.9% in equities Net income 3.7 bn MXN ROE L12M 46.7% % solvency margin 667% Financial strength Invested assets or float 31.6 bn MXN ROI 3.1% 04 Combined ratio 78.3% Stockholder’s equity +16.7 bn MXN 6M20 figures
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward Written premiums Underwriting result Net income 71.6% CAGR 0.3% CAGR 36.5% 0.3% CAGR 39.7% 107.6% 47.2% 2% 121.5% .5% -14.1% 1% Earned premiums Comprehensive financial income CAGR 10.3% -44.8 .8% CAGR 21.4% 8.2% 0.7% 6.3% 29.5% 31.5% 46.7% OPERATING NET ROE 12M margin margin 05 CAGR: Compound Annual Growth Rate of the last 5 years Figures in million (MXN)
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward Premiums by business line BUSINESS LINE 2Q20 2Q19 ∆$ ∆% 6M20 6M19 ∆$ ∆% Traditional 4,417 5,127 (710) (13.8%) 10,223 10,475 (252) (2.4%) Individual 2,378 2,471 (93) (3.8%) 5,359 5,129 231 4.5% Fleets 2,040 2,656 (616) (23.2%) 4,863 5,346 (483) (9.0%) Financial institutions 1,949 2,637 (688) (26.1%) 5,155 5,264 (109) (2.1%) Foreign subsidiaries 707 483 224 46.5% 1,295 900 395 43.8% Total 7,094 8,256 (1398) (14.1%) 16,700 16,642 57 0.3% Premiums by duration Market share by segment 21.1% Auto 6M18 a 11,460 6M18 m 4,595 42.7% Trucks 6M19 a 12,990 6M19 m 2,749 6M20 a 12,468 6M20 m 2,911 17.6% Tourists 17.5% 06 Multiannual policies (m) Source AMIS 1Q20 Annual policies (a) Figures in million (MXN)
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward Acquisition Loss Operating Combined 2Q20 2Q20 The acquisition ratio increased due to the production bonuses for The historically low quaterly loss ratio was driven by the decrease in 07 robberies of the industry, coupled with a lower vehicle capacity derived agents and commercial areas, link to the underwritting from restrictions due to the health emergency
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward TELEMETRY AND GEOLOCATION APPS & WEBSITE; to reduce DEVICES; tools that help us prevent operating costs and improve the user experience: accidents and increase the recovery of stolen units. »Express adjustment, (adjuster ´ s time MODERN CALL CENTER; IN HOUSE STATISTIC ANALYSIS in our call center arrival 0 min). DEVELOPED SYSTEMS; collaboration for a correct operator assignment and »Q Mobile (geolocation of the provide excellent service. with google maps to assign adjusters policyholder). immediately according to proximity. »QR code (policy’s data reading). »Virtual assistant (chatbots). SYSTEMS WE USE We are aware of our responsibility to reduce the impact on the environme ment. We have taken concre rete actions s to reduce ce our emiss ssions and be more effici cient: INCORPORATING SOLAR PAPER USE REDUCTION, RECYCLING, AND WATER INCORPORATING HYBRID CARS PANELS in several of our in our adjusters and lawyers TREATMENT PLANTS in several of our offices. offices in Mexico. fleets. 08
01 About 02. Corporate 03. Quálitas’ 04. Value 05. Underwriting 06. Asset 08. Industry 09.Our 10. Looking 11. Annex 12. Analysts 07. Leaders for more us Structure DNA creation management than a decade environment stock forward Investment portfolio Portfolio by subsidiary ROI 8.2% 7.5% 6.5% 8.0% Cetes 28 6.3% 6.4% Quálitas QC Ind 4.6% QIC 3.1% 0.9% Others QMX 2017 2018 2019 6M20 QCR Total portfolio Invested assets Government 2Q20 31.6 BN 2Q19 27.7 BN 2Q18 28.4 BN Private 2Q17 22.6 BN CAGR 11.7% Equities 3.5% Cash & equivalents 3.4% International Financial Org.. Org. 2.6% International bonds 0.6% Quasi-government Rating differences in sovereign debt could vary between countries. Variations by exchange rate could generate differences 09 Our investment policy aims sustainable investments taking ESG criteria into account.
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