Youre invited! Register at https://pcpccevents.com 2 01 PCC - PowerPoint PPT Presentation

You’re invited! Register at https://pcpccevents.com 2

01 PCC announcements and introductions Steven J. Kravet, MD, MBA 02 Johns Hopkins Community Physicians 03 Beth R. Smolko, DMSc, MMS, PA-C American Academy of PAs 04 Chuck Ingoglia, MSW National Council for Behavioral Health 05 Moderated discussion among panelists 06 Participant Q&A 3

Today’s speakers 4 University of Global Health Equity University of Global Health Equity 4

Primary Care Collaborative Webinar October, 2020 Steven Kravet, MD, MBA

Agenda • Adoption • Successes and Challenges • Patient Experience • Risks and Mitigations

Rapid Adoption 23,978 23,717 Reflect Memorial Day, 23,414 93,868 22,813 Fourth of July, and Labor 91,549 22,559 22,077 89,340 DayHolidays 21,392 20,776 20,333 19,466 18,739 73,829 17,811 17,241 17,134 16,574 16,356 15,524 Post COVID-19 Volume: 15,080 14,939 14,755 61,382 14,628 14,210 434,810 14,097 13,865 13,690 (Through Aug 31) 11,293 24,842 4,642 Pre COVID-19 Volume: 539 52 64 65 73 55 74 86 70 July Aug Sept Oct Nov Dec Jan Feb Mar April May June July Aug

Rapid Adoption

Successes and Challenges Successes • Intense support for all stakeholders (VVST) • Rapid pilot and reassessment of technology • Data and dashboards to ID high performers (and low) • Integrated team-based workflows • Simple billing processes • Leveraged for COVID-19 and non COVID-19 patients Challenges • Pediatrics and Geriatrics harder • Variable payor policies • Securing equipment early on • Security and privacy

Patient Experience with Telemedicine

Risk and Mitigation: Privacy Standards

Risk and Mitigation: Privacy Standards

Beth R. Smolko, DMSc, MMS, PA-C President American Academy of PAs 5

Chuck Ingoglia, MSW President & CEO National Council for Behavioral Health 6

“ Panel Discussion 7

“ Q&A 8