YES FAQ Chat questions will be o answered Slides will be shared - PDF document

3/7/2018 Brittney Ramirez Account Manager SBU Karen Huang Manager SBU & Commercial Lines New Business Small Business Unit Webinar Small Business. Big Insights. w w w . n e t w o r k e d i n s . c o m Housekeeping “YES” FAQ Chat questions will be o answered Slides will be shared o Handouts will be shared o Recorded webinar o will be available Networked Insurance Agents 1

3/7/2018 SBU Webinar Agenda Small Business. Big Insights. o Networked Overview o SBU Appetite, Markets, & Target Classes NEW o Carrier Highlights with Updates for 2018 FOR 2018 o Getting a 1-Day Turnaround o Chat Q&A Networked Account Management Your team handles: Commercial Lines Personal Lines o Workers’ Comp* o Homeowners o o Renters Property* o o Condo owners BOP/Package* o o Auto preferred & non-preferred Auto o Dwelling Fire supporting & standalone o General Liability* o Earthquake o Inland Marine o Excess & Umbrella o Umbrella* o Flood o Bonds o Condos rented o Agribusiness o Vacation rentals o Management Liability o Owner occupied secondary & seasonal o D&O o Manufactured homes o EPL o Modular homes o Misc E&O o Motorcycles o E&S o Named non-owned o ATV’s o Travel trailers o Watercraft o Motorhomes o Tiny homes o Comprehensive Personal Liability (CPL) o DIC (Wrap) 4 o E&S Networked Insurance Agents 2

3/7/2018  NETWORKED FAST FACTS May 1, 2017 $210M Total written premium Networked affiliates | Direct Access Insurance Services cluster 1,110 | 45 members Feb 2014 SBU launched within Commercial Lines Account Management 60% Networked affiliates working with SBU 200 | 140 | 25 Submissions received each month in SBU BOP | WC | GL 6 of 10 Quote ratio for SBU: BOP, WC, GL $2,750 | $3,050 | $775 Average policy size for SBU: BOP | WC | GL 3 of 4 Accounts quoted within 24-hours through SBU with a completed application 113 Total employee count Service Highlights: SBU Quotes From The Right Markets. Faster.  Service. Team of 4 new business account managers + NEW for 2018: 2 renewal business account managers. Turnaround quotes for small business accounts submitted online within one business day with a completed application.  Focus. Personalized, targeted marketing of BOP/Package, Property, G/L, Umbrella and small Workers’ Compensation to the best 3 market options for that class. Meanwhile, your dedicated account manager can focus on the more complex accounts you submit.  Technology. “myAGENCY” online form allows you to submit business for the quickest turnaround. Eliminate up to 8 hours of handling time by submitting completed applications for a variety of lines for direct routing. Networked Insurance Agents 3

3/7/2018 Products & Appetite. SBU Workers’ Comp New Business Appetite o Payroll <$200K o Does NOT include contractor or heavy manufacturing class codes SBU BOP/Package, Property & G/L New Business Appetite o For retail, service, office, LRO, habitational classes only o Does NOT include wholesaler or manufacturing classes o Gross Sales <$5M o TIV (BPP + Building) < $5M Also eligible, umbrellas submitted in conjunction with a qualifying BOP And for Complete Submissions, the SBU can turn around quotes within 1 business day. Products & Appetite. NEW SBU Renewal Guidelines FOR 2018 o Allow your assigned AM to work on more sophisticated/larger accounts on remarketing o Goals: Provide more efficient processing & increase retention o Premium <$25,000 o Written by carriers & where the policy is “automatically” issued. Plus, all accounts written by USLI (process driven) & Chubb (very high retention rate) Networked Insurance Agents 4

3/7/2018 Navigating Your Opportunities. Why leverage Networked’s network for your small business? Coming Soon… Business Auto from the SBU o BOP/Package, Workers’ Comp, plus Monoline G/L & Property o Over 20% of Networked’s commercial accounts handled by SBU o Most carriers will accept New Ventures BOP with 3 yrs management experience o Market to 12+ national carriers Underwriting guidelines & product availability are subject to change at anytime based on the carrier. Hot SBU Classes. Your Main Street Business. Networked Insurance Agents 5

3/7/2018 Carrier Highlights. Capacity & Classes. Carrier-specific Top 25 Details Classes Travelers o Building updates: required BOP Comp o o within past 25 yrs. Computer Consultants Delis o o Donut Shops Mortgage Brokers o Restaurants: 50% equipment, o o Art Gallery Telemarketing 50% BPP o o Antique Store Financial Planners o Power Pac Premier, o o Real Estate Agency Real Estate Agency Medical/Dental Premier, o o Coffee Bar Chiropractors Manufacturing Premier, o o Interior Decorators Software Development o o Financial Planner Nail Salons Professional Services Premier, o o Day Spa Insurance Agencies Restaurant and Perishable o o Tax Preparation Mexican Restaurants Goods Premier o o Lawyers Accounting Firms o Xtend Endorsement o o Physicians & Surgeons Advertising o Competitive rates for, o o Chiropractors Day Spa • Financial Services o o Clothing Stores Auto Repair Garage • Healthcare o o Barber Shops Family Restaurant • Personal Care Services o o Fine Jewelry Shop Furniture Store • Pet Care Services o o Dentist Auto Detail Garage Professional Services o o Accounting Offices Printers • Service Businesses o o Beauty Shops Ice Cream Shop • Retail o Psychologist • Garage Carrier Highlights. Capacity & Classes. Carrier-specific Details Target Segments The Hartford o o Can consider risk with Lapses or No Prior Financial Services o Coverage Business & Professional Services o o Can consider risks with a lapse in coverage Retail o o Entertains multi-state exposure Technology & Life Science: IT services o o Filed up to 50% scheduled credit on accounts Technology & Life Science: Labs, Mfg o Real Estate/Lessors Risk $2,500+ (CA) o Eligible for 10% discount if account is paid in full o Multi-policy discount of 10% will be applied toward BOP, if written in conjunction with WC o Payroll Reporting is available o Allows payment by credit card if paying in full or paying off a remaining balance o Endorsement coverage levels: Stretch, Super Stretch, Stretch Plus, Super Stretch for Business Services Networked Insurance Agents 6

3/7/2018 Carrier Highlights. Capacity & Classes. Carrier-specific Details Target Segments Guard o o Auto Service & Repair Shops No limit on number of stories; building updates o Condos & HOAs required within past 30 yrs. [25 yrs. for roof] o o Apartment Can consider risk with lapses (Comp only) o o Restaurants Frame construction Restaurant reqs: o Retail, Grocery, Convenience Stores • 100% sprinkled OR fire central station alar m • pest control contract o Offices [physician, attorney, veterinarian, o For 4+ units Apartment/Habitational reqs: janitor, beauty shop, bakery, accountant, • fire central station alarm etc.] • favorable inspection o Fast Food Open 24-hours – no longer o Gas station/Convenience store reqs: limited to drive-through only. Includes • propane refilling can be considered case by case franchised locations with or without a mix o 24-hour Operations: of retail, restaurant, and auto repair. No • BOP – will consider when attendant is on site service/repair for large trucks and drivers and the risk meets underwriting criteria • may not be allowed to sleep in their cabs Comp – will consider when the risk meets underwriting criteria on premise Carrier Highlights. Capacity & Classes. Carrier-specific Hot Classes Details Liberty 3 products available BOP Mutual o o within SBU: BOP, Custom Women’s Clothing Store LRO: Office with or without Protector, Package excluding furs Restaurant o o Deli Business Management Consulting o o Monoline Comp Optometrists Day Spas o Limited to retail, o o Pizzeria excluding Gift Shops office, services, commercial cooking wholesale Comp o o Ag Services Food Stores o o Apparel & Accessory Furniture & Fixtures o Stores Furniture, Home Furnishings & o Apparel & Other Finished Equipment Stores o Products made from Industrial Machinery & Equipment o Fabrics Legal Services o o Broker & Agency Offices Misc Manufacturing o o Business Services Misc Repair o o Eating & Drinking Places Misc Retail o o Food & Kindred Products Real Estate o Wholesale Trade – nondurable goods Networked Insurance Agents 7