Worth Working For Celebrating 40 years of independent advice Hope - - PowerPoint PPT Presentation

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Worth Working For Celebrating 40 years of independent advice Hope - - PowerPoint PPT Presentation

Dec 16, 2023 245 likes •722 views

AdviceUK Annual Conference 2019 Worth Working For Celebrating 40 years of independent advice Hope is not optimism, which expects things to turn out well, but something rooted in the conviction that there is good worth working for.

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AdviceUK Annual Conference 2019

Worth Working For

Celebrating 40 years of independent advice

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“Hope is not optimism, which expects things to turn out well, but something rooted in the conviction that there is good worth working for.”

Seamus Heaney

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adviceuk.org.uk @AdviceUK facebook.com/AdviceUK

#AUKCONF19 #WORTHWORKINGFOR #AUK40TH #MAKINGADIFFERENCETOGETHER

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Wi-Fi access

Network: The King’s Centre Password: delegate

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Thanks to our sponsors

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Please visit our exhibitors

AdvicePro AdviceUK AdviceUK Insurance Services AdviceUK Training & Qualifications Child Poverty Action Group Croner Experian Money and Pensions Service Money Advice Trust Shelter Specialist Debt Advice Service Solicitors’ Regulation Authority The Insolvency Panel UK Advice Finder

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Welcome

Steve Johnson Chief Executive, AdviceUK Sian Williams Director of Policy and Innovation, Toynbee Hall Conference Chair

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Keynote Speaker

Neil McInroy Chief Executive, Centre for Local Economic Strategies

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Workshop locations

Morning workshops Workshop 1: Thames Hall Workshop 2: Hinksey Room Workshop 3: Cherwell Room Afternoon workshops Workshop 4: Thames Hall Workshop 5: Hinksey Room Workshop 6: Cherwell Room Don’t forget the Loose Ends: Q & A in The Atrium

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Refreshment break

Don’t forget to visit the exhibition area for your chance to win a prize!

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AdviceUK Annual Conference 2019

Worth Working For

Celebrating 40 years of independent advice

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Workshop

Exploring the ideas contained in the keynote speech

Steve Johnson, AdviceUK in conversation with Neil McInroy, Centre for Local Economic Strategies

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AdviceUK Annual Conference 2019

Worth Working For

Celebrating 40 years of independent advice

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COMMISSIONING: HOW TO WIN AND HOW TO LOSE

William Roberts Associate Business Consultant

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WHY IS COMMISSIONING DIFFERENT?

AND WHY DO COMMISSIONERS LIKE IT?

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  • Outcomes
  • Creativity
  • Flexibility
  • Open to ‘the market’
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ARE YOU READY TO WIN? OR ARE YOU SETTING YOURSELF UP TO LOSE?

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  • Attitude
  • Communication
  • Preparation
  • Detail
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DEVELOP YOUR STRATEGY TO WIN

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  • Talk to commissioners
  • Read the question
  • Delve behind the question
  • Answer the question
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Empathise

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AdviceUK Annual Conference 2019

Worth Working For

Celebrating 40 years of independent advice

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Plenary Session

Work by AdviceUK members

Saleem Shafi, Money Buddies Peter Ekakoro, Positive East Karen Perrier, Money Advice Plus Nicola Sharp Jeffs, Surviving Economic Abuse

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MONEY BUDDIES

“POWER TO THE PEOPLE BY BREAKING BARRIERS NOT CREATING THEM”

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WHY WE STARTED

Pressure on debt advisers Repeat clients Increase in targets

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WHAT WE DID

Reviewed the different systems and resources available What could a volunteer do to support the debt adviser and make their life easier What if the volunteer could support the client, hand hold or do activities for them What if the volunteer became a Money Friend

  • A Money Buddy

Developed a plan for clients to follow The Money Buddy Plan

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HOW WE HELP

Help and support with energy comparison and switching Income maximisation –entitled to Letter writing to creditors Household budgeting Financial statements Emergency debt advice Reporting loan sharks Charis grant applications … and more

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RESULTS

Helped 6304 clients £5.2M financial gains Partnership working- Expanded to 29 centres in 3 years Revolving door for debt reduced by 80% Well being impact up by 25%

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DEVELOPING SERVICE DELIVERY

Go where the clients are Make concepts tangible Introduce psychological interventions Follow up – annual review

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IMPROVING FINANCIAL CAPABILITY

F2F Helping clients feel safe Education by stealth Psychological interventions Start early – children and culture

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CHALLENGES

Targets MAPS Dovetail FC/DA Regulation Consistency in FC Efficiencies Funding The desire to use non face to face delivery as a primary mechanism

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THE FUTURE

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AND FINALLY – TOGETHER WE ARE STRONGER

Join a network that uses a proven model to deliver financial capability. Support with funding applications, project management, FC training, supervision and meeting AQS requirements. Saleem.Shafi@egac.org Tel 07384 810852

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Ebor Gardens Advice Centre is authorised and is regulated by the Financial Conduct Authority FRN: 618747 Money Buddies, Money Buddy Network, Benefit Buddies and Ebor Gardens Advice Centre are Burmantofts Community Projects. Burmantofts Community Projects is, a Charity registered in England & Wales. Registered office: St Agnes Church Hall, 23 Shakespeare Close, Leeds, LS9 7UQ. Company registration no: 3061633. Charity registration number 1051368.

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Money Advice Plus & Surviving Economic abuse

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DOMESTIC ECONOMIC ABUSE PROJECT a partnership between Money Advice Plus and Surviving Economic Abuse (SEA) funded by the Department for Digital, Culture, Media and Sport (DCMS) and the Home Office

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  • Domestic Abuse Money and Education Project.
  • Brings together the specialist knowledge of Money Advice with Domestic

Abuse.

  • National telephone service (England and Wales).
  • Most referrals are from refuges or domestic abuse services but you can

self refer.

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  • To support people affected by domestic abuse who are also struggling

with money problems which may or may not be directly linked to the abuse.

  • To directly improve the financial circumstances of people affected by

domestic abuse.

  • To provide survivors of abuse with the knowledge and strategies to deal

with their finances in the future.

  • To provide an understanding of economic abuse and how this has

affected them.

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Outcomes so far

  • 143 women have been supported with full casework
  • 18 enquires for support from third parties
  • 77 enquires for support from survivors
  • Debt being managed £1,126,825
  • Insolvency - £278,402
  • Debts written off - £82,426
  • £50.53 weekly better off
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Training - inform and upskill professionals economic abuse

  • how economic abuse operates within the context of coercive control
  • links between economic and physical safety
  • the immediate and longer-term impacts of economic abuse
  • the need to use a safety lens to respond to economic abuse
  • how to support someone experiencing economic abuse
  • available tools and resources that can be used when responding to

economic abuse

  • the need for integrated working
  • 20 organisations – 336
  • 81.5% had no previous training
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Domestic Violence Debt Advocate (DVDA)

  • This sits across DEAP and one of SEA’s projects – the Economic Justice

Project

  • This element of the Project replicates the national service provided by

MAP at the local level and provides a model that other local areas can adopt.

  • Screening Tool
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National advice service for banks and building societies

  • UK Finance Financial Abuse Code of Practice, which launched in

October 2018, and which SEA advised on the formation of. Developing Resources

  • Respond to the needs of victim-survivors of domestic and economic

abuse as well as those of a range of professionals that support them. Resources - Surviving Economic Abuse

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http://moneyadviceplus.org.uk DEAP@moneyadviceplus.org.uk

http://survivingeconomicabuse.org info@survivingeconomicabuse.org

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Summary and close

Sian Williams Director of Policy and Innovation, Toynbee Hall Conference Chair Steve Johnson Chief Executive, AdviceUK

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Thanks again to our sponsors

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Evaluation forms

Please don’t forget to hand your form in before you leave – you might win a prize! We look forward to seeing some

  • f you at Dirty Bones for post-

conference drinks Thanks and have a safe journey home

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AdviceUK Annual Conference 2019

Worth Working For

Celebrating 40 years of independent advice