WIA THE WORKFORCE INVESTMENT ACT 1
THE WORKFORCE INVESTMENT ACT TITLE I • STATE WORKFORCE INVESTMENT SYSTEM • LOCAL ONE-STOP DELIVERY SYSTEM • THREE LOCAL PROGRAMS YOUTH, ADULT, DISLOCATED WORKERS (SYSTEM PARTNERS) FIVE NATIONAL PROGRAMS (SYSTEM PARTNERS) 2
MORE TITLES TITLE II: ADULT EDUCATION AND LITERACY (SYSTEM PARTNER) TITLE III: WAGNER-PEYSER (SYSTEM PARTNER) TITLE IV: VOCATIONAL REHABILITATION (SYSTEM PARTNER) TITLE V: GENERAL PROVISIONS 3
USDOL’s Key WIA Reform Principles • Streamlining services and • Establishing a stronger role for information to participants through Local Boards and the private sector a One-Stop delivery system • Providing increased State and • Empowering individuals to local flexibility to implement obtain needed services to enhance innovative and comprehensive their employment opportunities workforce investment systems • Ensuring universal access to • Improving youth programs core employment-related services through services which emphasize academic and occupational learning • Increasing accountability of States, localities, and training providers for performance outcomes 4
WIA System Partners Required One-Stop Program Partners... • Workforce Investment Act Title I Programs (Adults, Dislocated Worker, Youth, and National Programs • Wagner-Peyser (WIA Title III, Employment Service) • Adult Education and Literacy (WIA Title II) • Vocational Rehabilitation (WIA Title IV) • Welfare-to-Work Grant Program • Senior Community Service Employment Programs • Vocational Education • Trade Adjustment Assistance/NAFTA • Veterans • Community Service Block Grant E/T Programs • HUD Employment and Training Programs • Unemployment Insurance • Other programs, approved by the WIB 5
WIA System Partners Optional One-Stop Program Partners • TANF (Public Assistance) • Food Stamp Employment and Training • National and Community Service Act Programs • Other appropriate programs, including the private sector 6
Interim Final Regulations: Subpart A; Section 662.100 What is the One-Stop Delivery System? “In general, the One-Stop delivery system is a system under which entities responsible for administering separate workforce investment, educational, and other human resource programs and funding streams (referred to as One-Stop partners) collaborate to create a seamless system of service delivery that will enhance access to the programs’ services and improve long-term employment outcomes for individuals receiving assistance.” 7
What Makes A One-Stop System? • Everyone can be served and have diverse needs met. • Customers, service standards, and resources are shared. • Components relate to each other and to other systems. • Multiple programs have a single customer interface. • Clear customer pathways exist from one service to another. • Mutual accountability for system performance. No matter who operates the One-Stop Center the One-Stop Partners operate the One-Stop System. 8
Partners must make available to participants through the One-Stop delivery system the core services that are applicable to the partners programs. The required core services…. • WIA Title I eligibility determination • Outreach, intake (worker profiling), and orientation • Initial assessment • Job search, placement assistance, and career counseling • Employment statistics information • Job listings, skills needed, occupational demand • Info on eligible training providers; performance outcomes; One-Stop activities; filing claims for UI; supportive services • Help in establishing eligibility for WtW and financial aid • Follow-up services (for at least 12 months) 9
Title I: Adult Dislocated Workers Customers move through the levels… • Core Services ------------------------------ • Intensive Services ------------------------------ • Training Services 10
The Required Core Services • WIA Title I eligibility determination • Outreach, intake (worker profiling), and orientation • Initial assessment • Job search, placement assistance, and career counseling • LMI: job listings, skills needed, occupational demand • Info on eligible training providers; performance outcomes; One-Stop activities; filing claims UI; supportive services • Help in establishing eligibility for WtW and financial aid • Follow-up services (for at least 12 months) 11
Potential Intensive Services • Comprehensive and specialized assessment • Development of individual employment plan • Group counseling • Individual counseling and career planning • Case management for customers in training • Short-term prevocational services (soft-skill development) 12
Moving from Core to Intensive and from Intensive to Training Services At least 1 Core; At least 1 Intensive; Unemployed, no job Can’t get/keep job through through core services; intensive services; Needs Needs intensive training and meets provider qualifications; services for a job or Selects training responsive self-sufficiency; Meets to labor market demand; priority criteria, if low Unable to get a (or funding insufficient) Pell Grant 13
WIA Title I, Section 101: Definitions • Adult: Is age 18 or older . (Note: Youth is defined as ages 14 to 21; so, older youth may be served under either the youth or adult funding streams and, if s/he meets the definition of a “dislocated worker” under that stream, as well) 14
DISLOCATED WORKER (1) • Has been terminated or laid off, or who has received a notice of termination or layoff , from employment: -is eligible for or has exhausted entitlement to UI; or -has been employed for a duration sufficient to demonstrate attachment to the workforce , but is not eligible for unemployment compensation due to insufficient earnings or having performed services for an employer that were not covered under a State unemployment compensation law; and (Note: Will this apply to welfare recipients who lose jobs?) - is unlikely to return to a previous industry or occupation. 15
DISLOCATED WORKER (2) • Has been terminated or laid off, or has received a notice of termination or layoff, from employment as a result of any permanent closure of, or any substantial layoff at, a plant, facility, or enterprise; - is employed at a facility at which the employer has made a general announcement that such facility will close within 180 days; or - for purposes of eligibility to receive services other than training, intensive, or supportive services , is employed at a facility at which the employer has made a general announcement that such facility will close. 16
Dislocated Worker (3) • Is self employed (including employment as a farmer, a rancher, or a fisherman) but is unemployed as a result of general economic conditions in the community in which the individual resides or because of natural disasters. 17
WIA Training Services Training Options Customer Choice Empowerment Training services may include… • Occupational skills training; • On-the-job training; • Workplace training combined with related instruction; • Training programs operated by the private sector; • Skill upgrading and retraining; • Entrepreneurial training; • Job readiness training; • Adult education and literacy activities w/job training; • Customized training 18
WIA Training Services Individual Training Strategic Questions… Accounts must be used, • How will you create a unless… market driven system? • OJT or customized training; • How will you ensure • Insufficient number of eligible informed, customer providers in local area; or choice? • WIB determines a private (or • What will be the provider community-based) organization effectively serves those with certification system? multiple barriers. • What will be the ITA specifications? 19
Customer Choice Training services shall be provided in a manner that maximizes consumer choice in the selection of an eligible provider of such services. Individual training accounts… Training services may be provided through a contract if: • Services are on-the-job training provided by an employer or customized training; • The WIB determines there are an insufficient number of eligible providers of training services in the local area involved (such as in a rural area); 20
Customer Choice, continued... The WIB determines there is a: • training program preparing individuals for • occupations in demand which is of • demonstrated effectiveness offered by • a community-based or other private organization to • serve special participant populations that face • multiple barriers to employment . • Such “special populations” are low-income and in one or more of the following categories: individuals with substantial language or cultural barriers; offenders; homeless individuals; other hard-to- serve populations as defined by the Governor. 21
Help Customers Make Wise Choices • Be a consultant ! • Provide information on providers beyond • Give the opportunities performance date. and the constraints . • Display information so • Offer information and customers can fully (if asked) advice. understand it. • Present “ labor market • Require comparison demand ” before choice. shopping before • Conduct an interest “purchase”. inventory before choice. • Practice questions to ask • Determine qualifications using customer report data before choice. 22
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