What is TechNet Plus Direct? TechNet Plus Direct is the essential - - PowerPoint PPT Presentation

What is TechNet Plus Direct?

TechNet Plus Direct is the essential daily resource IT Professionals rely on across the IT lifecycle

System Center Capacity Planner MS Learning Resources 2 free support incidents 20% discount on support Managed newsgroups Beta software Full version software for evaluation Security updates & service packs Online Concierge The TechNet Library

New SA Offering with TechNet Plus?

TechNet Plus Direct is new online and offered with SA-No monthly media to wait on! SA= 1license per subscriber, not user! Each customer benefits from multiples licenses of TN+ Direct

What’s Included in each License?

TechNet Plus subscriptions are full of high-value resources for IT Professionals working with Microsoft technology… Full commercial version of all MS Products with no TIME LIMITS! Security updates, etc. Plan, model and performance test your Exchange and MOM deployments - before you deploy them! No feature or time limitations – use it to regularly optimize your implementation, or whenever you make changes Full version Microsoft commercial software for evaluation and planning purposes Plan for Vista deployment – using Vista Includes all Server, Client and Application software titles from Microsoft No feature, technical, or time limitations Instant access to all of the TechNet Plus resources via the online, subscriber-only TechNet Plus Benefits Portal No need to wait for discs! Get software, product keys and the latest Library and content the moment it’s available Download only what you need for your job Betas for staying up on the latest and greatest Early betas for Microsoft technologies such as Windows Vista, Office 2007, Exchange 2007 Support – a full array of technical support options , we’ve got your back! 2 Professional level (24x7) technical support incidents with each subscription (a $490 value) Unlimited support in the TechNet Plus Managed Newsgroups 20% discounts on additional support incidents TechNet Plus Online Concierge – Live, person-to-person search assistance chat Learning: Develop or deepen IT skills Official Microsoft E-Learning – valued at $1,000s of dollars per year! The best technical Microsoft Webcasts available for offline viewing The TechNet Plus Library and monthly TechNet Magazine The latest content, tools, security, user docs and support KB always up-to-date and available …when and where IT Professionals want and need it…with TechNet Plus subscriptions, all this is delivered directly to their desk

Feature Customer Benefits

Product – Subscription Types

Subscription Type Description Cost - List in US$ TechNet Plus Direct Offering with SA= 1license Single subscriber access to software Full online access No media shipments Online concierge chat Managed newsgroups $349 TechNet Plus Single User All the above, plus… CD/DVD media shipments $499 TechNet Plus Single Server All the above, plus… The TechNet Plus Library (Knowledge Base) can be loaded

• n a server and shared within a

workgroup $999

June changes in SA Benefits

• TechNet Plus benefit being renamed

– TechNet Plus renamed to TechNet SA Subscription Services – No change to actual benefit – No disruption in benefits currently received

• TechNet Plus SA Media Kit being replaced with TechNet Plus Direct

– Licensed to a single user – Same features and benefits as TechNet Plus SA Media Kit – Added speed and convenience of online delivery (media shipments discontinued) – No reactivation required, TechNet Plus SA Media Kit recipients will automatically receive TechNet Plus Direct – Media still available for purchase through an authorized MS reseller

TechNet Plus Through SA

TechNet Plus Comparison

The ITPro and the Developer

Comparing TechNet Plus and MSDN

TechNet Plus Target Customer

IT Professionals who are evaluating, deploying, managing and supporting Microsoft technologies A few typical job titles are

Systems Administrators Desktop Deployment Admin Help Desk DBA

MSDN Target Customer

Software developers who develop applications to run on the Microsoft platform MSDN includes Visual Studio and full developer toolkits

What Customers Are Saying…

“SCCP (Capacity Planner) has been recently used in an engagement with a bank, where we designed and deployed a solution for 1500 Windows servers. The tool reduced the amount of design effort in terms of capacity sizing, and also reduced risk by ensuring that the solution scale was validated using a best practice model. This resulted in a reduction of 5 man-days of effort.”

“I purchased 55 TechNet Plus Direct licenses for my IT Pro team so that everyone on

my team had their own license to leverage all the benefits they need daily tools they need to evaluate ,deploy and manage our Microsoft products in our environment. Another concern was to keep my team up to date on all the feature and functionality

• f the technology requirements . The MS learning classes have helped upgrade my

teams’ knowledge and provided product certification classes, IT Pro focused managed newsgroups on-line concierge without causing the bottleneck of internal resources... 55 licenses were cheaper than what I was spending just on training for my team annually!

Where TechNet Plus Direct can help you…

Scenario Can you relate to these expectations? Questions to ask your IT Pro team

Need to evaluate Exchange Upgrade in your environment?

Expectations: Smooth Exchange Deployment Don’t want server configuration issues burning resources and time Need a tool that accurately allocates Risk: everything will be new/different Are you confident that your server configuration is accurate for deployment or upgrade? Do you have need for a tool to help the upgrade process of Exchange? Since 70% of Exchange support incidents relate to configuration, would an on-line tool help your deployment process?

Evaluate Vista before committing to upgrade?

Expectations: Want to understand feature impact in my environment Can I justify ROI of the upgrade? Which Vista features are most critical for

• ur company?

Risk: time to deploy and knowledge/familiarity

• f product to IT Pro Team

Are you confident that your server configuration is accurate for deployment or upgrade? Do you have need for a tool to help the upgrade process of Exchange?

Need to Educate, Collaborate and Reduce Implementation Cost of your IT Pro Staff?

Expectations: Maximize productivity of my team in deploying and maintaining software through detailed examination of all product

• fferings on my timeline, not MS.

Risk: Inherit problems after purchase because risk assessment and limited product exposure How do you currently evaluate products prior to purchase? What is your deployment plan for MS products now and on your roadmap?

Capacity Planner Scenarios

Scenario Customer Pain Are you? Migrating from Lotus Notes to Exchange

Expectations: New deployment must be

Better than Lotus Notes Successful from Day One

Risk: Impact on my environment and knowledge of MS products> Are you planning or considering, converting from Lotus Notes to Microsoft Exchange? How do you plan to mitigate deployment challenges in each location?

Upgrading Exchange

Expectations: New deployment must be

Better than “old Exchange” Successful from Day One

Risk: a lot will be new/different Do you have a timeline and process for upgrading Exchange? Do you need TCO proof points prior to the upgrade process?

After an Acquisition: Merging the Mail Systems?

Expectations: Existing and new users will have the same, or better, mail service Risk: new users will disrupt or slow existing users mail Are you working to integrate IT systems from an acquisition? Are you responsible for integrating the mail systems?

Reducing Risk and Surprises

Plan more efficient deployments Lower application TCO Run “What-Ifs” to Optimize Avoid surprises

System Center Capacity Planner 2006

• 2. See the recommended topology
• Server sizes
• Server locations
• Connection link speeds

Transaction latency (seconds) Hardware utilization

• 3. Get bottleneck analysis
• What will fill up first
• Hardware utilization
• Transaction latency

(seconds)

• 1. Plug in details of your Exchange, or MOM, environment
• Number of sites
• Number of mail users

Included with TechNet Plus Direct!

Accessing Your Benefits

Subscriber Downloads & Product Keys – To obtain a product key and download software, locate the product you wish to download from the “Newest Downloads” section or from the left navigation bar and click on the product.

Activating Your Subscription

1. Go to http://technet.microsoft.com/subscriptions/manage. 2. Enter your Windows Live™ ID and password. 3. Click on the Sign in button.

Activating Your Subscription

Click on the Add New Subscription link.

Resources for More Info

For more information on how to purchase TechNet Plus, please visit: http://technet.microsoft.com For more information on purchasing TechNet Plus in volume, or to get more details on TechNet Plus as a benefit through Software Assurance, please visit: www.microsoft.com/licensing. Jan Matthews-janetma@microsoft.com