What is scale? @catswetel #qconlondon How a system How things - - PowerPoint PPT Presentation

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What is scale? @catswetel #qconlondon How a system How things - - PowerPoint PPT Presentation

Dec 10, 2022 329 likes •986 views

V A R i E t Y The Spice of Life and the Secret to Scale @catswetel #qconlondon What is scale? @catswetel #qconlondon How a system How things responds change when its size with size changes Santa Fe Institute How a

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VARiEtY

The Spice of Life and the Secret to Scale

@catswetel #qconlondon

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What is scale?

@catswetel #qconlondon

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“How things change with size” “How a system responds when its size changes”

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Santa Fe Institute

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“How things change with size” “How a system responds when it's size changes”

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Why are we trying to scale?

Not a rhetorical question

@catswetel #qconlondon

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Why are we (on the culture track) trying to scale? What are we (on the culture track) seeking to optimize?

@catswetel #qconlondon

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idea!

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idea! vs ecosystem

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@catswetel #qconlondon

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Unit Cost

@catswetel #qconlondon

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Unit Cost Engagement

@catswetel #qconlondon

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Unit Cost Engagement Differentiation

@catswetel #qconlondon

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Supply Side Economy of Scale Demand Side Economy of Scale

@catswetel #qconlondon

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Low Variety High Variety

@catswetel #qconlondon

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Low Variety High Variety enabled by...

@catswetel #qconlondon

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Never make a toaster from scratch.

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Low Variety High Variety enabled by...

@catswetel #qconlondon

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Low Variety High Variety enabled by...

@catswetel #qconlondon

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Corporate Strategy Business Unit Strategy Sprint Goal Test First, etc.

Requisite Organization Elliott Jaques

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High Variety Low Variety

@catswetel #qconlondon

Requisite Organization Elliott Jaques

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@catswetel #qconlondon

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“The larger the variety of actions available to a system, the larger variety of the perturbations it is able to compensate.”

Ashby’s Law of Requisite Variety

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“The larger the variety of actions available to a system, the larger variety of the perturbations it is able to compensate.”

Ashby’s Law of Requisite Variety

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What actions are available to a system?

A question only you can answer

@catswetel #qconlondon

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Reality & Facts

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Selected Reality Reality & Facts

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Interpreted Reality Selected Reality Reality & Facts

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Assumptions Interpreted Reality Selected Reality Reality & Facts

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Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

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Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

Ladder of Inference

Chris Argyris

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“The larger the variety of actions available to a system, the larger variety of the perturbations it is able to compensate.”

Ashby’s Law of Requisite Variety

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

circumstances --->

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts Do your intents / OKRs contain rules, habits, and freedoms?

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts Do your intents / OKRs contain rules, habits, and freedoms? ...and are those intents/OKRs refreshed at a regular cadence?

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts Are your intents / OKRs shared (horizontally and vertically)?

@catswetel #qconlondon

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Strategy deployment?

@catswetel #qconlondon

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Intent What I want right now How will we know when we’ve arrived?

@catswetel #qconlondon

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Intent What I want right now Reason for change What will happen if we don’t get it

@catswetel #qconlondon

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Intent What I want right now Reason for change What will happen if we don’t get it Current state What I notice

@catswetel #qconlondon

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Intent What I want right now Reason for change What will happen if we don’t get it Current state What I notice Rules, habits, and constraints Define the playing field

@catswetel #qconlondon

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Intent What I want right now Reason for change What will happen if we don’t get it Current state What I notice Rules, habits, and constraints Define the playing field Leading indicators Stories and metrics

@catswetel #qconlondon

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Intent What I want right now Reason for change What will happen if we don’t get it Current state What I notice Rules, habits, and constraints Define the playing field Leading indicators Stories and metrics

Episode Name

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A3?

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background current situation analysis hypothesis experiment results insights

TITLE: DATE: OWNER:

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Account of

then

Account for

Researching Your Own Practice: The Discipline of Noticing by John Mason

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

circumstances --->

experiences

and

socialization

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

circumstances --->

experiences

and

socialization Really?

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

Really?

@catswetel #qconlondon

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Actions Beliefs Conclusions Assumptions Interpreted Reality Selected Reality Reality & Facts

@catswetel #qconlondon

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“The larger the variety of actions available to a system, the larger variety of the perturbations it is able to compensate.”

Ashby’s Law of Requisite Variety

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If we want a variety of actions available, we need a variety of people from a variety of circumstances with a variety of experiences.

@catswetel #qconlondon

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“Organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these

  • rganizations”

Conway’s Law

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What if our thinking patterns manifest in our systems? What if our users end up with the same thinking patterns?

@catswetel #qconlondon

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With great power comes great responsibility.

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I am catswetel everywhere. I like talking to people.

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THE FOLLOWING SLIDES WERE NOT PRESENTED! THEY CAME UP IN THE QUESTIONS!

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“Development Teams are cross-functional, with all the skills as a team necessary to create a product Increment”

The Scrum Guide

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What skills should be necessary?

@catswetel #qconlondon

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Wardley Map