What did the Inspection of PAPs Find? Pipeline Safety Trust - - PowerPoint PPT Presentation

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What did the Inspection of PAPs Find? Pipeline Safety Trust - - PowerPoint PPT Presentation

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration What did the Inspection of PAPs Find? Pipeline Safety Trust November 21, 2013 Harold Winnie Community Assistance and Technical


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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Harold ¡Winnie ¡ Community ¡Assistance ¡and ¡Technical ¡Services ¡Project ¡Manager ¡ Central ¡Region ¡ PHMSA, ¡Of@ice ¡of ¡Pipeline ¡Safety ¡

What did the Inspection of PAP’s Find?

Pipeline Safety Trust November 21, 2013

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

  • PAP ¡Inspection ¡timeline: ¡

– Federal ¡PAP ¡Inspections ¡completed ¡by ¡end ¡of ¡2012 ¡ – Interstate ¡agent ¡inspections ¡completed ¡by ¡end ¡of ¡ 2012 ¡ – States ¡are ¡also ¡incorporating ¡PAP ¡inspections ¡into ¡ their ¡normal ¡inspection ¡cycle ¡by ¡end ¡of ¡2013 ¡

  • Finalized ¡documented ¡published ¡online: ¡

– PAP ¡Effectiveness ¡Inspection ¡Form ¡ ¡http://www.phmsa.dot.gov/pipeline/library/forms ¡ ¡ – PAP ¡Enforcement ¡Guidance ¡Document ¡ ¡http://www.phmsa.dot.gov/foia/e-­‑reading-­‑room ¡

PAP Inspection Updates

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Completed Inspections:

Total completed 258 NOA’s 88 Warning Letters 51 NOPV’s 15 Compliance Orders 7 Letter’s of Concern 2

PAPEE Inspections Lead by PHMSA

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

¡ ¡ – Section ¡One ¡-­‑-­‑ ¡ ¡ ¡ ¡ ¡Have ¡a ¡Complete ¡Plan ¡ – Section ¡Two ¡-­‑-­‑ ¡ ¡ ¡ ¡ ¡Implement ¡the ¡Plan ¡ – Section ¡Three ¡-­‑-­‑ ¡Annual ¡Implementation ¡ ¡ ¡ ¡ ¡ ¡Review ¡ ¡ – Section ¡Four ¡-­‑-­‑ ¡ ¡ ¡Effectiveness ¡Evaluation ¡ ¡ ¡ ¡ ¡ ¡Process ¡ ¡

PAP Inspection Process

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Public ¡Awareness ¡Inspections ¡ Section ¡One ¡

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 1.01 1.02 1.03 1.04 1.05 1.06

14.81% 16.30% 18.52% 36.84% 10.45% 29.63%

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

1.04 – Stakeholder Audience Identification

  • Missed Audiences/ Parts of Audiences
  • Didn’t include other information in audience ID

(IMP) to Establish distance either side of pipeline 1.06 – Written Evaluation Plan

  • Written plan to conduct and evaluate
  • Correct Frequencies
  • Statistical Sample Size, Confidence Level and

M.O.E., by Stakeholder Audience

¡

Section One

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Public ¡Awareness ¡Inspections ¡ ¡ Section ¡Two ¡

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 2.01 2.02 2.03 2.04 2.05 2.06

28.89% 39.26% 11.11% 17.04% 19.26% 23.70%

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

2.01 - English and Other Languages Process, Frequency, Source 2.02 - Message Type and Content Message Mapping (1162 / PAP/ Brochures) 2.06 - Maintaining Liaison with Emergency Responders ERP Available, Sharing Capabilities Non-Attendees (Closing the Loop) ¡

Section ¡Two ¡

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Operator Specific Collaborative Educating Stakeholders ? ? ?

Implementation ¡ Messages ¡

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Public ¡Awareness ¡Inspections ¡ Section ¡Three ¡ ¡

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 3.01 3.02 3.03

31.11% 9.63% 20.90%

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

3.01 - Measuring Program Implementation

  • Documents that Verify Annual Review
  • Guide a Consistent Process.

3.03 - Program Changes and Improvements (Document what was reviewed, Considered, Decisions, implementation, by whom and by Date Due)

Section ¡Three ¡

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Some operators:

  • Documented meetings, dates, participants, agenda
  • Meeting with cross-functional review teams (prevent

silos)

  • Defined/monitored metrics
  • Combined annual audit & effectiveness evaluation in

year 4

  • Linked timing and review with other programs:
  • Integrity management
  • Emergency response

¡ ¡

Evaluations ¡(Annual ¡Audits) ¡

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

  • Changes/documented tracked?
  • Implemented changes during next year
  • Verified adequate resources were available
  • Updated written plan
  • Obtained current management support
  • Reviewed supplemental enhancements
  • Changes to print material

¡

Program ¡Changes ¡and ¡Improvements ¡

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Section Four

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 4.01 4.02 4.03 4.04 4.05 4.06 4.07

34.81% 30.37% 32.59% 36.30% 34.59% 20.90% 28.03%

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

4.01 - Evaluating Program Effectiveness 4 years from Implementation, Sample Size, MOE, Confidence Level 4.02 - Measure Outreach Actual Number by Stakeholder Audience 4.03 - Percentage of Stakeholders Reached 4.04 - Understandability of Message Content 4.05 - Desired Stakeholder Behavior 4.06 - Bottom Line Results Considered other Bottom Line Measures 4.07 - Program Changes Document Changes - ¡

Section ¡Four ¡

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

How effective is the operator’s public awareness program?

  • Collecting data is not the only component to

completing an effectiveness evaluation.

  • Operator effectiveness evaluations should:
  • Identify program metrics
  • Describe evaluation methodology
  • Summarize findings or conclusions
  • Identify changes in written plan and/or

implementation

¡

Section Four

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U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

  • Most Operators Have Developed and

Implemented Public Awareness Programs

  • Room to Improve the Programs
  • Process/methodology improvements are needed

with annual audits/effectiveness evaluations

  • Challenge is Motivating Stakeholders to Stop,

Listen, and Change

  • Balancing information overload with specific

messages

What Did PHMSA Find?