National Results Public Awareness Programs (PAP) SD/ ND/ WY - - PowerPoint PPT Presentation

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

National Results Public Awareness Programs (PAP)

SD/ ND/ WY Pipeline Safety Seminar Rapid City, SD

April 3, 2013

Harold Winnie Community Assistance and Technical Services Manager Central Region

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

• PA I nspections

– Observed issues – General Observations – Next Steps – W here to go for additional inform ation

Presentation Overview

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Operator PAP Effectiveness Evaluation (PAPEE) I nspections

• Section One - Adm inistration and Developm ent of

PAP – Plan/ Process/ Procedures; details on w ho, w hat, w hen, w here, how , w hy

• 1 .0 1 W ritten Program
• 1 .0 2 Managem ent Support
• 1 .0 3 Unique Attributes and Characteristics
• 1 .0 4 Stakeholder Audience I dentification
• 1 .0 5 Message Frequency and Delivery
• 1 .0 6 W ritten Evaluation Plan

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Section Two

Documentation/ Records for implementing program

• Message Content:
• Pipeline Purpose and Reliability
• Hazard Aw areness and Prevention Measures
• Leak Recognition and Response
• Em ergency Preparedness Com m unications
• Dam age Prevention
• Pipeline Location I nform ation
• Gas Transm ission Operators - Overview of I MP and HCA
• Operator W ebsites
• ROW Encroachm ent Prevention
• Planned Pipeline Maintenance/ Construction Activities
• Security
• Facility Purpose

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Section Two

Documentation/ Records for implementing program

• 2 .0 1 : English and other Languages ( process)
• 2 .0 2 : Message Type and Content ( m essage m apping)
• 2 .0 3 : Messages on Pipeline Facility Locations
• 2 .0 4 : Baseline Message Delivery Frequency – Per API

RP 1 1 6 2

• 2 .0 5 : Consideration for Supplem ental Program

Enhancem ents ( schools, special situations)

• 2 .0 6 : Maintaining Liaison w / Em ergency Response

Officials ( periodic contact)

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

• The m ost im portant aspects of pipeline em ergency

preparedness and response are com m unication, coordination and cooperation betw een pipeline

• perators and stakeholders
• There is no substitute for establishing positive

w orking relationships before em ergencies occur

• Com m unication needs to be tailored specific to

pipeline

Communication is Essential

• 6 -

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Section Three

Annual Audits (Program Evaluation & Continuous I mprovement)

• 3 .0 1 Measuring Program I m plem entation
• 3 .0 2 Acceptable Methods for Program

I m plem entation Audits

• 3 .0 3 Program Changes and I m provem ents

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Section Four

Program Evaluation & Continuous I mprovement (Effectiveness)

• Understand Sam ple Size and Margin of Error
• A sam ple calculator/ confidence level

softw are.

• http:/ / w w w .raosoft.com / sam plesize.htm l

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Section Four

Program Evaluation & Continuous I mprovement (Effectiveness)

• 4 .0 1 Evaluating Program Effectiveness
• 4 .0 2 Measure Program Outreach
• 4 .0 3 Measure Percentage Stakeholders Reached
• 4 .0 4 Measure Understandability of Message Content
• 4 .0 5 Measure Desired Stakeholder Behavior
• 4 .0 6 Measure Bottom -Line Results
• 4 .0 7 Program Changes

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

For Program Effectiveness…

• Information Reaching Intended Stakeholders
• Stakeholders understanding messages
• Stakeholders motivated to respond

appropriately

• Implementation impacting bottom-line results

Survey (data collection tool) Assessment Data Effectiveness Evaluation Data Com pleted Effectiveness Evaluation

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

• Most operators putting forth effort and im proving

program s w ith creative approaches

• Need m ore detailed procedures
• Process m ethodology im provem ents are needed

w ith annual audits/ effectiveness evaluations

• Motivating stakeholders to stop, listen, and

change

• Balancing inform ation overload w ith specific

m essages

Continuous I m provem ent Efforts Are Not I n Vain!

General Observations

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Updates

• PHMSA I nspectors w rapping up PAPEE I nspections

and I nspection Reports

• Planning a Public Aw areness W orkshop:

– 2 0 1 3 ( Date & Location TBD) – Bringing stakeholders together – I nspection Analysis – Advancing Public Aw areness ( im provem ents)

• I dentify recom m endations after w orkshop for

changes to: – Federal regulations – API RP 1 1 6 2

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Additional I nformation

• Public Aw areness Stakeholder Com m unications

https: / / primis.phmsa.dot.gov/ comm/ PublicAwareness/ PublicA wareness.htm I ncludes inform ation on:

• Regulatory Requirem ents
• API RP 1 1 6 2
• PA W orkshops
• I nspection Form and Guidance Docum ents
• FAQs

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Questions

Thank you!

U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration

Thank You

Harold W innie

( 8 1 6 ) 3 2 9 -3 8 3 6 Harold.W innie@dot.gov