Welcome to the IHS Clinical Rounds June 14 th , 2012 Host: Susan - - PowerPoint PPT Presentation

welcome to the ihs clinical rounds
SMART_READER_LITE
LIVE PREVIEW

Welcome to the IHS Clinical Rounds June 14 th , 2012 Host: Susan - - PowerPoint PPT Presentation

Organizing a Wound Healing Program: Replicating a Model That Works Welcome to the IHS Clinical Rounds June 14 th , 2012 Host: Susan Karol, MD; IHS Chief Medical Officer Presenter: John Farris, MD; CMO, IHS Oklahoma Area Objectives for


slide-1
SLIDE 1

Host: Susan Karol, MD; IHS Chief Medical Officer

Welcome to the IHS Clinical Rounds

June 14th, 2012

Presenter: John Farris, MD; CMO, IHS Oklahoma Area “Organizing a Wound Healing Program: Replicating a Model That Works”

slide-2
SLIDE 2

Objectives for Today’s Rounds

  • Define the key factors for developing an organized approach to wound

healing within Indian health care.

  • Differentiate between healing wounds and building an organized wound

healing program

  • Implement processes and strategies for a comprehensive wound healing

program.

slide-3
SLIDE 3

Accreditation

  • The Indian Health Service (IHS) Clinical Support Center is

accredited by the Accreditation Council for Continuing Medical Education to sponsor continuing medical education for physicians. The IHS Clinical Support Center designates this live educational activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • The Indian Health Service Clinical Support Center is accredited as a

provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

  • This activity is designated 1.0 contact hours for nurses.
slide-4
SLIDE 4

Accreditation applies solely to this educational activity and does not imply approval or endorsement of any commercial product, services or processes by the CSC, IHS, the federal government, or the accrediting bodies.

Disclaimer

slide-5
SLIDE 5

Guidelines for Receiving Continuing Education Credit

  • To receive a certificate of continuing education or certificate of

attendance, you must attend the educational event in its entirety and successfully complete an on-line evaluation of the seminar within 15 days of the activity. At the end of the evaluation, click on the appropriate line to obtain your certificate, fill in your name and print the certificate.

  • If you need assistance, please contact Dr. Chris Fore (chris.fore@

ihs.gov) or Mollie Ayala (mollie.ayala@ihs.gov).

slide-6
SLIDE 6

Faculty Disclosure Statement

  • As a provider accredited by ACCME, ANCC, and ACPE, the IHS

Clinical Support Center must ensure balance, independence,

  • bjectivity, and scientific rigor in its educational activities. Course

directors/coordinators, planning committee members, faculty, and all

  • thers who are in a position to control the content of this educational

activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty will also disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentation. Disclosure of this information will be included in course materials so those participating in the activity may formulate their own judgments regarding the presentations. The course directors/coordinators, planning committee members, and faculty for this activity have completed the disclosure process and have indicated that they do not have any significant financial relationships

  • r affiliations with any manufacturers or commercial products to

disclose.

slide-7
SLIDE 7

Topics for Future Rounds

July 12, 2012: “The Baby Friendly Hospital Initiative” Suzan Murphy RD MPH; Phoenix Indian Medical Center August 9, 2012: “Standards of Care and Clinical Practice Recommendations: Type 2 Diabetes” Ann Bullock, MD; Cherokee Hospital Sept 13, 2012: “Improving Timing Stroke Care: Advances in Tele-Stroke Consultation” Dr. Bart Demaerschalk; Mayo Clinic

slide-8
SLIDE 8

Meet the Presenter

  • Dr. John Farris is the Chief Medical Officer for the Oklahoma City Area Indian

Health Service and a member of the Cherokee Nation of Oklahoma. He attended undergraduate schools at the University of Oklahoma in Norman, OK and Baker University in Baldwin City, Kansas, attaining a B.S. in Biology in 1981. He attended medical school at the University of North Dakota, School of Medicine in the INMED Program and completed his medical education at Michigan State University College

  • f Human Medicine, receiving his medical degree in 1985. He completed an Internal

Medicine Residency at the University of South Dakota, School of Medicine, in Sioux Falls, South Dakota, and also served as the Chief Resident in Internal Medicine for 1 year. After residency, Dr. Farris worked as a staff physician in the Internal Medicine Department and then was appointed medical director of the Respiratory Therapy Department at the VA Medical Center in Ft. Meade, South Dakota. In February, 1996, he joined the staff at W.W. Hastings Indian Hospital in Tahlequah, Oklahoma as the Director of the Emergency Department and was selected as Clinical Director in November 1996. In August of 2004, he assumed the Chief Medical Officer duties for the Oklahoma City Area.

slide-9
SLIDE 9

“Organizing a Wound Healing Program: Replicating a Model That Works”

John Farris, MD, Chief Medical Officer Indian Health Service – Oklahoma City Area Indian Health Service Clinical Rounds June 14, 2012

slide-10
SLIDE 10

IHS Priorities

  • Dr. Yvette Roubideaux - Indian Health Service Director

1. To renew and strengthen our partnership with tribes 2. In the context of national health reform, to bring reform to IHS 3. To improve the quality of and access to care 4. To make all our work accountable, transparent, fair and inclusive

slide-11
SLIDE 11

Objectives:

  • 1. Describe the factors in developing an organized

approach to healing wounds for American Indians

  • 2. Highlight the difference between having an organized

wound healing program and treating wounds

  • 3. Understand the implementation of a comprehensive

program on patient outcomes and satisfaction, the financial impact on the facility, and barriers they will face with implementation

slide-12
SLIDE 12

DIABETES In America

  • 23.6 million people in

25.2 77.7 119.3 20 40 60 80 100 120

the U.S. have diabetes

  • ¼ don’t know it
  • 15% will develop

Diabetic Foot Ulcers (DFU)

  • Death rates are

increasing

slide-13
SLIDE 13

2011 National Diabetes Fact Sheet

  • 14.2% of American Indians and Alaska Natives aged 20 years
  • r older who received care from IHS have diagnosed

diabetes.

  • 16.1% of the total adult population served by IHS has

diagnosed diabetes, with rates varying by region from 5.5% among Alaska Native adults to 33.5% among American Indian adults in southern Arizona.

  • Among Native Americans in Oklahoma the rate of diabetes is

15.2%

http://www.cdc.gov/diabetes/pubs/pdf/ndfs_2011.pdf

slide-14
SLIDE 14

Wounds: a serious health risk predictor for Native Americans…

1. Lee JS, Lu M, Lee VS, Russell D, Bahr C, Lee ET: Lower extremity

  • amputation. Incidence,

risk factors, and mortality in the Oklahoma Indian Diabetes Study.

  • Diabetes. 1993:42:876-

82.b

slide-15
SLIDE 15

Do diabetes-related wounds and amputations cost more lives than some cancers? YES!

Nearly half of all unhealed neuropathic ulcers have other co- morbid states that will result in patient death within 5 years if not resolved

ª 2007 The Authors. Journal Compilation ª 2007 Blackwell Publishing Ltd and Medicalhelplines.com Inc • International Wound Journal • Vol 4 No 4strong 2007;4(4):286-287.

slide-16
SLIDE 16

Disparity Exists for Indian Health Service Patients

  • Wound patients have a

higher level of co-morbid conditions

  • Education on risk factors

and Peripheral Arterial Disease is insufficient

  • Amputations are viewed by

many providers as definitive care for even simple wounds

  • Consultation with specialists

is not readily available

  • There is no mechanism for

continuity of care

  • Clinic structure is not

designed to merge the needs of patients with wounds that require extra time and special interventions

  • There is a consistent

practice of utilizing CHS funds for either convenience referrals or emergent/urgent care

slide-17
SLIDE 17

National Economic Costs Comparisons…

200 400 600 800 1000 Cancer PAD and DFU/Wounds National Defense HHS Overall

$227 $515 $671 $892 $ Billion

slide-18
SLIDE 18

Why did we develop a Direct Wound Care Program

  • Increasing expenditures to care for patients with wounds

without consistent results

  • Increasing amputations
  • Oklahoma City Area cost for outsourced wounds averaged more

than $17,000 - $22,000 for even simple wounds; CHEF cases that began as wounds often exceeding $1 million dollars with devastating patient outcomes (2004 dollars)

slide-19
SLIDE 19

Complications of Diabetic Foot Ulcers

  • DFUs that persist more than 4 weeks have a 5-fold greater risk of

infection.1

  • Development of an infection in a foot ulcer increases the risk for

hospitalization 55.7 times and the risk for amputation 155 times.1

  • “Infected neuropathic ulcerations are the leading cause of diabetes-related

partial foot amputations at the Phoenix Indian Medical Center.”2

  • Foot ulceration is a significant risk factor for lower-extremity amputation in

Native American Indians.3

19

1. Lavery et al. Risk Factors for Foot Infections in Individuals With Diabetes. Diabetes Care. 2006;29:1288-93. 2. Dannels E. Neuropathic foot ulcer prevention in diabetic American Indians with hallux limitus. J Am Podiatr Med Assoc. 1989;79:447-50. 3. Mayfield et al. A foot risk classification system to predict diabetic amputation in Pima Indians. Diabetes Care. 1996;19:704-9.

Diabetes Neuropathy Infection

Amputation

Foot Ulcer

slide-20
SLIDE 20

Costs of Letting Wounds Progress

  • 6. Kruse I, Edelman S. Evaluation and Treatment of Diabetic Foot Ulcers. Clinical Diabetes. 2006;24 (2):91-93.
  • 7. Stockl K, et al, Costs of Lower-Extremity Ulcers Among Patient with Diabetes. Diabetes Care 27:2129-2134, 2004.
  • 8. Reiber, GE, Boyko EJ, Smith DG. Lower Extremity Foot Ulcers and Amputations in Diabetes. In Diabetes in America, 2nd edition. Bethesda, MD; National Diabetes

Data Group, National Institutes of Health, NIDDK NIH Publication No. 95-1468, 1995.

<$200 to $3,600 $5,000 - $12,000 $19,000 to >$103,000

slide-21
SLIDE 21

Wounds Have a “Golden Hour”

  • From the onset of the wound…patients need

definitive wound care sooner than later

  • 30 days to prevent further breakdown,

infection, progression to amputation

slide-22
SLIDE 22

Case Examples:

With Organized Direct Care Wound Program

42 y/o male with scrotal abscess

I&D including brief IHS hospital post-op stay w/referral to wound care Remained outpatient w/return to work in 5 weeks Cost of care: @ $2,000

Without Organized Wound Care

44 y/o male with scrotal abscess I&D including brief hospital post-op stay w/o referral to wound care

Became septic w/exacerbation of other co-morbid conditions hospital readmission and transfer to private sector ICU Cost of care: >$1 million

slide-23
SLIDE 23

Aggressive treatment leads to fast healing…

20 y o male with full thickness burns to left foot from heat exposure in bon fire incident; ED visit Saturday night. Patient presented two days after insult with loose rupture blisters and open wounds to lateral aspect of foot 6 inches long; blisters to base of great toe; and plantar surface injury. The loose tissue was debrided, dressed per wound protocols, given antibiotics/pain RX, supplies for dressings and with RTC in one week. Four weeks later patient was healed of all wounds – cost of care: <$150.00

slide-24
SLIDE 24

Quality of the person’s experience Dollars spent

  • For the full cycle of care
  • Quality includes clinical outcomes and

the persons experience

  • >99% Patient Satisfaction Rates
slide-25
SLIDE 25

Patients Do Notice:

“I have almost given up hope for my sister’s ulcerated sore on her right foot, since she has been in a wheel chair for 7 years. Her daily activities have been very limited because

  • f her foot. She’s been in and out of the hospital for it. Twice she’s been told amputation

maybe a last resort, but twice we have pleaded with the doctors for alternative. I am truly grateful for the good doctors, and nurses, and staff who does all this hard work. I know because since my sister started in this program in February and up to now, this is the miracles I have been witnessing that it works. The deep wide hole that was once there is now a scar, a reminder of how lucky my sister is to still have her foot”!

slide-26
SLIDE 26

“I cannot tell you what the program has done for me. Both my leg and my head. I was trying to live with my leg the way it was and never dreamed there was any more than could be done. I am so ecstatic with the improvement that have already given me that I have gone out, bought a bike and am riding around our wonderful National Parks trying to lose this extra weight that I have. To say, “thank you” doe not even begin to tell you how positive and encouraged I am and also my family. Yes the IVIVI has take the swelling way down. My ankles are almost the same size. I also think that the pocket of infection is draining less. I am using my leg more and the swelling is almost non-existent. I will be good about using it for the rest of my season here, although my driver accuses my of shorting out my wireless mike. I am so happy with what we have done so far, I can’t wait to try this other thing.”

slide-27
SLIDE 27

“Good Morning, I just wanted you to know that the Indian Health Service Wound Care team has saved my mother’s feet again and immediately addressed the wound issues that have plagued my mom since August. I cannot tell you how much I appreciate this program and the Clinic staff. Everyone was courteous, knew the goals, knew how to help each other and my mom was impressed with their care to her just not trying to herd her in so that they can get her out. I am truly thankful to everyone. Just a huge big thanks”.

slide-28
SLIDE 28

Case Examples: patient satisfaction counts

Received patient after 7 months of open wound with dry dressing; current treatment – recommended by outside podiatrist – dry dressings with monthly follow-up visits; amputation anticipated with further deterioration of the wound. Treatment has been complex but the patient is highly satisfied with the care and will not require surgical intervention to heal the wound. Cost to treat the osteomyelitis: <$1000 for the Tornier calcium sulfate mixture and topical antibiotics/antifungal.

Exposed bone

slide-29
SLIDE 29

Nephrologist

Typical Care Structure: Wounds

slide-30
SLIDE 30

Approach to Healing Wounds: Incidental vs. Organized

  • Patients seen in general clinic
  • Wounds referred based on provider

comfort level and treated based on personal preference

  • No wound care specific formularies,

documentation, policies or procedures

  • Patients seen in blocked “wound

clinic”

  • Staff trained in wound care treating

patients with wounds

  • Specific formularies for supplies and

medications, ability to document and bill for wound related services, policies and procedures for patients with wounds

slide-31
SLIDE 31

Use an organized approach to change

Plan Do Check Act Re- evaluate

slide-32
SLIDE 32

Diagnostic Radiology Nutrition Vascular Surgery Behavior Health PHN/CHR Plastic Surgery Dermatology Pedorthist/ Diabetic Shoes Infectious Disease Naturopathic Traditional Medicine Endocrine Nephrology Wound Clinic: Hub of Care Coordination

Wound Healing Model

slide-33
SLIDE 33

Define the Scope of Care

  • Meet or exceed the Standard of Practice
  • Use established proven clinical pathways, treating all wound types
  • Re-organize and standardize supplies and medication formularies specifically for patients

with wounds at all sites offering wound clinic

  • Offer advanced and adjunctive therapies
  • Control CHS referrals: no “evaluate and treat” be specific
  • Gather data to benchmark against other wound programs and identify areas for

improvement

  • Improve and investigate all wound care reimbursement avenues
  • Streamline access to wound clinic
slide-34
SLIDE 34

Clinical Pathways save time, money, and improve practice

– Cost increases with time – designed to heal for the least cost with aggressive early intervention – Addresses root cause of the problem to assist with clinical decisions and pathway application – Pathways that clinically produce a >90% heal rate – Pathways include: x-rays, lab, sharp conservative debridement, management of infection and edema, dressings and off-loading, advanced treatment modalities

slide-35
SLIDE 35

Re-organize and standardize supplies and medications for patients with wounds

  • Reduces waste and duplication
  • Easier to learn and apply
  • Helps to contain and predict costs
  • Communicates a message of clinical competency and
  • rganization
  • Encourages system wide availability of formulary items
  • Promotes consistent patient care
slide-36
SLIDE 36

Adjunctive/Advanced Treatment Modalities

  • PRP and Living Cell Therapy
  • Negative pressure wound therapy
  • Pulsed Electro Magnetic Field therapy (PEMF)
  • Ultrasound Debridement
  • Topical Oxygen therapy
slide-37
SLIDE 37

Case Examples: Advanced Therapy in clinic – no surgery

Initial Referral to Plastic Surgery – referred to wound clinic to confirm need for referral – Female in mid twenties with traumatic Seroma from Auto vs. Pedestrian incident, evaluated and treated as outpatient, effectively healed using advanced therapy, aggressive topical bio-burden management while patient worked; no functional disability

  • r restrictions; no residual joint pain.

(confirmed on x-ray there was not joint involvement of infection prior to starting OP

  • treatment. Patient has remained healed.

Cost of care <$3,000 vs. cost of Plastic Surgery ?

3

Sinus tracks from infection 7 – 9 cm in length

slide-38
SLIDE 38

CHS Referral Adjustment

Healing Need Identified Not available in wound clinic Referral To CHS Be specific about the need – refrain from Evaluate and Treat Referrals as a routine Resume care for the wound as soon as possible; no outside

  • rders for wound care

treatments, or supplies dictates

Results

  • btained for the

record Patient care adjusted or care coordinated

Rethink – ‘evaluate and treat’ referrals

slide-39
SLIDE 39

Obstacles to Achieving Greater Value in Wound Healing

– Policy and funding barriers – Not understanding and mitigating patient limitations – Lack of “buy in” by clinicians – Clinician non-compliance with treatment recommendations – Skipping steps in the pathways – Identifying appropriate clinical approaches – Lack of wound specific supplies/advanced therapy – Wait and see medicine – Premature discharges and inappropriate transfers

slide-40
SLIDE 40

Bolster Competencies and Build Consistency

Bolster Competencies through:

  • Clinical Experience/Mentoring
  • Billing/Coding Assessment
  • Documentation Awareness
  • Training

Build Consistency through:

  • Increasing knowledge
  • Understanding biases
  • Case review/reflection
  • Pathway Compliance
slide-41
SLIDE 41

Change is not always easy…

  • Recognize there is a opportunity; build in reform
  • Make the most of the work of others
  • Re-design processes to improve the quality of and access

to care

  • Meet the needs of our patients
  • Identify and diminish system weaknesses
  • Develop an internal culture of change
  • Support the transition for the team
slide-42
SLIDE 42

HOW SHOULD AN ORGANIZED PROGRAM LOOK?

slide-43
SLIDE 43

Organized Program Meets or exceeds Standards of Practice Independent Documents

  • utcomes

Committed and accountable Standardized Multi- disciplinary

Wound Care Should:

slide-44
SLIDE 44

If you don’t test; you guessed…

Most perceptions of wound care is that “we are already doing a good job”

  • Tracking simple data elements can give you a lot of information
  • First year experience

– 3171 total patient visits – 265 visits per month – 113 active patients – 446 new patients – 333 healed patients – Cost per healed patient $3603; with advanced therapy @$4250 – CHS savings of $6 million

slide-45
SLIDE 45

Wound Program Results

  • Amputations decreased to less than 2% for patients in the

program with an overall decrease for the Area of 36%

  • Less than 3% recidivism rate
  • Almost zero ‘no show’ rate
slide-46
SLIDE 46

Be open to suggestions

  • Not ‘cook book’ medicine
  • Designed to support standardization and best practice; may

include ‘field tested’ treatments

  • Designed to ‘assist’ clinical decisions
  • Promotes revision of care guidelines and best practice
  • Requires a commitment to ongoing education
  • Identifies key elements of collective importance
  • Used to benchmark care
slide-47
SLIDE 47

Driven by the need of the patients

  • Consider the patient

Consider the culture Consider the impact

  • Looks at current process

A program should:

  • Foster community participation, and
  • Make it easy for patients to participate
slide-48
SLIDE 48

Essentials for a Wound Healing Program

  • 1. In the simplest form, wound clinic essentials

include:

a) supporting policies/procedures and training b) wound care provider (physician or mid-level) c) support staff: nurse to assist provider d) supplies and medications to support multi-modal treatment options (Pharmacy and Supply Formularies) e) clinic space to conduct clinic including: podiatric/wound care chair, and locking storage, instruments/equipment

slide-49
SLIDE 49

Time is More than Money – Build on a proven platform

  • Simple adjustments in practice, flow, and care can

produce great benefit:

– Adopt a best practice model – Reduce amputations – Enrich the use of CHS funds

– Assure Improved Patient Care

slide-50
SLIDE 50

Just because you’ve done it that way…

slide-51
SLIDE 51

In the end…

It’s all about the patients.

slide-52
SLIDE 52

Next Steps…

1. Would an organized approach save your patients amputations? 2. Would an organized approach add value and save limited healthcare dollars for your facility? 3. What barriers do you anticipate if you choose to modify your current program? Contact:

  • Dr. John Farris, Chief Medical Officer

Oklahoma City Area 405-951-3776