Welcome Brevard Public Schools Table of Contents Company - - PowerPoint PPT Presentation

Welcome

Brevard Public Schools

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Table of Contents

Company Overview…............................................ Program Overview….............................................. EAP+Work/Life Assistance..................................... Member Experience…….…................................... Resources for Managers………….……………….. EAP Member Website…….……………………….. How to Reach Us…................................................ 2 6 10 18 22 29 31

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Company Overview

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• Nation’s leader in healthcare advocacy and employee

assistance programs

• Senior leaders with 90+ years of combined experience
• Expert staff of EAP and Work/Life professionals
• Powerful and proprietary infrastructure
• Strong brand recognized as objective and well-respected
• A subsidiary of West Corporation

Company Overview

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When small problems aren’t so small

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Program Overview

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Your Health Advocate EAP+Work/Life benefit provides:

• Unlimited telephonic access for all employees and eligible

family members at no cost

• 1-6 Sessions (face to face)
• A single number that connects employees 24/7
• Multi-language capabilities

METRICS

Welcome to Health Advocate

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• We protect employees’ privacy
• All healthcare information is kept strictly confidential
• We fully comply with the federal Health Insurance Portability

and Accountability Act (HIPAA)

METRICS

Private and Confidential

Addresses the entire family’s needs

• Employee
• Spouse/Domestic Partner
• Dependent children
• Parents and parents-in-law

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EAP+Work/Life Assistance

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Program Overview

• Available 24 hours a day, 7 days a week
• Licensed Professional Counselors available

in person, by telephone and secure video (computer and mobile devices)

• Access to experienced Work/Life Specialists for help

achieving a better work/life balance

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We Help Address a Wide Range of Issues

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Emotional Well-Being

• Relationships
• Family/parenting issues
• Adolescent issues
• Depression
• Anxiety
• Substance abuse
• Stress management
• Grief and loss
• Life’s transitions

We Help Address a Wide Range of Issues

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Health and Wellness

• Safety
• Self-nurturing
• Alternative medicine
• Healthy eating/recipes
• Men’s, Women’s and Children’s health
• Cultivating mindfulness

We Help Address a Wide Range of Issues

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Work/Life Support Work/Life Specialists find local services and resources to help with:

• Eldercare and childcare
• Balancing work and family
• Legal and financial concerns
• Home organization
• Time management
• Relocation issues
• Occupational stress
• Working with others

Legal Consultation Services

Free consultation with an attorney and 25 percent discount

• n fees if retained
• Criminal law
• General/civil law
• Domestic/family law
• Elder law

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• Real estate
• Tax and IRS matters
• Motor vehicle law

Financial Wellness and Consultation

Free consultation with a financial specialist available online

• r by telephone

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• Credit management
• Debt counseling
• Budgeting
• Restoring credit
• Investments
• Home refinancing
• Student loans
• Retirement planning
• Divorce planning

Additional Work/Life Support

• Medical Bill Saver™
• Negotiation experts help reduce out-of-pocket costs for medical

and dental bills (over $400) that are not covered by insurance

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Member Experience

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Due to the loss of his wife’s income and poor money management skills, Tim’s financial debt was growing quickly… and the strain was affecting his marriage and job performance.

Problem:

Marital problems caused by financial stress

His Counselor:

• Set up couples’ counseling sessions to

discuss strategies to help Jim and his wife communicate more effectively about finances

• Suggested stress management

techniques

• Connected Tim with a financial specialist

for a free consultation

Solution:

Tim called a Licensed Professional Counselor

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