Welcome How to WOW your clients to todays webinar with online - - PowerPoint PPT Presentation

10th March 2020 1

How to WOW your clients with online payroll platforms Welcome to today’s webinar

Rachel Hynes

Marketing Executive - BrightPay

Ian Jenkinson

Senior Sales Executive - BrightPay

Questions Recording Email Handouts CPD Accredited

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How to WOW your clients with online payroll platforms

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Lowest fee usually wins It’s important to look, feel & sound incomparable

What does the client want?

Security Compliance Reliable Cost Unexpected knock-on benefits

What’s the magic solution?

Expand your service offering Offer a better value-added service to clients Reduce the amount of time spent on payroll tasks

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What does the client want?

Security Compliance Reliable Cost Unexpected knock-on benefits

• 1. Security

GDPR Compliance

Data security is extremely important in today’s world

• 1. Security

Automated Backups

If you only keep your client’s payroll data on your desktop you are at risk of losing it How prepared are you for a disaster recovery situation? Automated backups are an added layer of data protection

• 1. Security

Secure Communications

There’s nothing in the GDPR that states it’s no longer permissible to email sensitive data Manage client communications with a secure cloud portal Protect your clients data every step

• f the way with BrightPay Connect

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What does the client want?

Security Compliance Reliable Cost Unexpected knock-on benefits

• 2. Compliance

Remote Access for Employees

According to the GDPR legislation:

“Where possible, the controller should be able to provide remote access to a secure system which would provide the data subject with direct access to his or her personal data.”

• 2. Compliance

Record Keeping Requirements

Employers must retain certain documentation for specific minimum periods Not just payroll records – employment & leave records Records must be readily accessible

• 2. Compliance

Employment Legislation

New employment legislation from 6th April 2020 Day-1 right for employees to receive a contract of employment Employee portal with a secure document upload feature could be a lifesaver Date & time stamped activity log

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What does the client want?

Security Compliance Reliable Cost Unexpected knock-on benefits

• 3. Reliable

Position yourself as an expert

Employers outsource to you because you have the expertise They trust you to keep them compliant with legislation If a client doesn’t find you credible, be prepared for the consequences

• 3. Reliable

Bureau Branding

Trust is built on a well-designed logo, and brand loyalty is quick to follow A logo is an integral part of making your brand a successful one This familiarity creates the perception that you are trustworthy & accessible

• 3. Reliable

Meeting Deadlines

If you are not meeting deadlines, it ruins your reputation as a trustworthy professional Through automation, through integration, through delegation Time savings means more time to focus on meeting deadlines

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What does the client want?

Security Compliance Reliable Cost Unexpected knock-on benefits

• 4. Cost

Cost-Effective & Scalable

You want a product that can grow as you grow – not find yourself

• utgrowing the product

BrightPay Connect – a simply monthly subscription based on usage Be aware of potential hidden costs - additional users, training, support

What does the client want?

Security Compliance Reliable Cost Unexpected knock-on benefits

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Move with the times

1

Clients are no longer interested in hardcopy material

Environmentally Friendly

2

Reduce your impact on the environment by replacing paper documents

Online Annual Leave Tool

3

Streamline the annual leave process with a real-time employee calendar

Simplify Leave Processes

4

Simplify annual leave requests from employees with one-click approvals

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Reduce Sick Days

5

Sick days are much more visible on the online portal

Eliminate Employee Requests

6

Employees can access the information themselves

One Central Online Location

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Even documents that are not visible to the employee!

Keep Staff Up to Date

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Notify employees of policy changes or company-wide announcements

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Attract & Retain Staff

9

Show employees that you are in the same digital space that they are

Ensure Data Accuracy

10

Reduce mistakes that may occur with the manual double entry of data

Client Responsibility

11

Payroll bureaus can take less responsibility for errors & mistakes that occur

Reduce Administration

12

Let the client do all the manual work!

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Delegate Tasks

13

Run reports, enter the payroll data, add new employees….

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Move with the times Online Annual Leave Tool Environmentally Friendly Simplify Annual Leave Requests Reduce Administration Client Responsibility Ensure Data Accuracy Delegate Tasks Attract & Retain New Staff Reduce Sick Days Eliminate Employee Requests One Central Online Location Keep Staff Up to Date

Cloud innovation introduces simple ways to impress your clients & make your payroll bureau service stand out

Save Time Improve Efficiency Increase Profits

5-star rating on Software Advice Customer Satisfaction Rate

99%

Payroll Software of the Year 2018 & 2019 250,000 Businesses in Ireland and the UK

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Batch Payroll Processing

Finalise payslips, check for coding notices & send HMRC submissions

Payroll Journal Integration

With Sage, Xero, FreeAgent, Kashflow, Quickbooks, Twinfield & AccountsIQ

How can BrightPay Connect help?

Part 2:

Thank You!

Questions & Answers