WeChat is becoming the leading - - PDF document

wechat is becoming the leading social messaging platform
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WeChat is becoming the leading - - PDF document

26/9/2014 WeChat is becoming the leading social messaging platform Group Chat Voice Chat Video Call Moments Facebook Connect Emoticons Look Around Shake


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26/9/2014 1

  • WeChat is becoming the leading social messaging platform

Group Chat Voice Chat Video Call Moments Emoticons Look Around Shake Facebook Connect

  • !"

(including web version)

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WeChat has grown 355M Monthly Active Users ranked #1 in social networking on iOS in >90 countries

Jan 26 Version 1.0 released in China May 10 Version 2.0 with voice message Aug 3 Version 2.5 with LBS function “Look Around” Oct 1 Version 3.0 with “Shake” function April WeChat launched in international markets Mar 28

2011 2012

100 Million user accounts

2013

300 Million user accounts 355M MAU globally, with 100 Million overseas user accounts Jan 15 December

Twitter and Facebook required 1,400 and Facebook 1,600 days respectively to reach the 100mn user milestone. For WeChat, it took only 433 days.

WeChat is now the world’s 5th most-used Smartphone app, and #1 in messaging apps

Source: GlobalWebIndex

WeChat is #1 amongst messaging apps, surpassing Skype, Facebook Messenger, and Whatsapp WeChat is #1 amongst messaging apps, surpassing Skype, Facebook Messenger, and Whatsapp World’s most used smartphone apps % of global smartphone users who have used the app in the past month (Q2 2013)

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WeChat is built upon 4 key categories

  • *Non-exhaustive list
  • WeChat’s Official

Accounts include the biggest brands in: Retail F&B Banking Media Government Airline Technology Sports Entertainment … and more!!

Official Account – the new way to connect to your consumers

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Mini-apps within WeChat apps concept Instant reach

  • Higher conversion rate
  • Interactive

Official Account Light APP = McDonald’s – A holistic CRM experience (1/3)

Visit Share Location Engage 1 2 3 McDonald’s leverages location based services (LBS) to help potential customers find the nearest

  • utlet location
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McDonald’s – A holistic CRM experience (2/3)

Purchase Select product Engage 1 2 3 McDonald’s allows for customers to purchase and even share tea cards with friends – spreading word of mouth

McDonald’s – A holistic CRM experience (3/3)

Redeem coupon Receive coupons Engage 1 2 3 Furthermore, McDonald’s builds loyalty by offering discount coupons via its Official Account

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26/9/2014 6 Tesco Lotus – e coupons

Redeem Get coupons Engage 1 2 3 Tesco Lotus use WeChat to send out e coupons, and build a new O2O eco- system with merchants Check In

WeChat Check In

26/9/2014

Pick Your Seat Confirm Schedule Follow OA 1 2 3 4 China Southern Airline, China Eastern Airline, Hunan Airport are using WeChat to help passengers to check-in through their mobile phones.

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26/9/2014

Hotel Booking

Booking Get Hotels Nearby Share Your Location 1 2 3 By simply sending their location, customers can find hotels nearby through Innteam official account.

Order on a vending machine via scanning a QR code

  • 1-step

purchase process

  • Simply scan

the QR Code

  • f the desired

items to purchase

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26/9/2014 8 More

Web/Offline Payment Lottery