We cant all be Spotify (nor do we want to be) Tony Christensen - - PowerPoint PPT Presentation

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We cant all be Spotify (nor do we want to be) Tony Christensen - - PowerPoint PPT Presentation

We cant all be Spotify (nor do we want to be) Tony Christensen Information classification: External We are a bank of brands Information classification: External Conditions for change REGULATION Demanding competition CUSTOMERS Increasing


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We can’t all be Spotify

(nor do we want to be)

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Tony Christensen

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We are a bank of brands

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SLIDE 3

Conditions for change

REGULATION Demanding competition ECONOMY Continued underperformance CUSTOMERS Increasing expectations TECHNOLOGY New and disruptive

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We need to be Digital!

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SLIDE 5

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Source: https://www.scribd.com/document/113617905/Scaling-Agile-Spotify
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You can always use a shoe as a hammer

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SLIDE 8

Organisations are different

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Where is the greatest leverage?

Practices & Structures Vision, Purpose, Values Paradigm Shifts: Culture

With acknowledgement to Donella Meadows http://donellameadows.org/archives/leverage-points-places-to-intervene-in-a-system/

Tools

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How did we decide what to do? Physicians Model

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Symptom

  • ms
  • Costs of change and run are too

high

  • Takes too long
  • Do not deliver predictably
  • Innovation is not the norm
  • Change is hard to deliver
  • Too much complexity and debt in

Technology

Diagnos

  • sis

is

  • Cause of problems occur early in the

life cycle of planning

  • Separation of teams and Silos cause

isolated decision making and introduces cost and delay to delivering business value

  • Projects perform unnecessary work

and not always working on the right things at the right time

  • Governance and Control processes

fragmented, complex, costly and slow to navigate. Designed to be robust but not designed for efficiency

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The Scaling@RBS Model is…

particular to RBS; copying it

will not help you.

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A journey of learning… and unlearning

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Our Leaders are our Beacons

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Unexpected Surprises!

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