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We cant all be Spotify (nor do we want to be) Tony Christensen - PowerPoint PPT Presentation

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We cant all be Spotify (nor do we want to be) Tony Christensen Information classification: External We are a bank of brands Information classification: External Conditions for change REGULATION Demanding competition CUSTOMERS Increasing

  1. We can’t all be Spotify (nor do we want to be) Tony Christensen Information classification: External

  2. We are a bank of brands Information classification: External

  3. Conditions for change REGULATION Demanding competition CUSTOMERS Increasing expectations ECONOMY Continued underperformance TECHNOLOGY New and disruptive Information classification: External

  4. We need to be Digital! 4 Information classification: External

  5. Source: https://www.scribd.com/document/113617905/Scaling-Agile-Spotify 5 Information classification: External

  6. 6 Information classification: External

  7. You can always use a shoe as a hammer 7 Information classification: External

  8. Organisations are different 8 Information classification: External

  9. Where is the greatest leverage? Paradigm Shifts: Vision, Culture Practices Purpose, & Values Tools Structures With acknowledgement to Donella Meadows http://donellameadows.org/archives/leverage-points-places-to-intervene-in-a-system/ Information classification: External

  10. How did we decide what to do? Physicians Model Symptom oms Diagnos osis is • Costs of change and run are too • Cause of problems occur early in the high life cycle of planning • Takes too long • Separation of teams and Silos cause isolated decision making and • Do not deliver predictably introduces cost and delay to delivering business value • Innovation is not the norm • Projects perform unnecessary work • Change is hard to deliver and not always working on the right things at the right time • Too much complexity and debt in Technology • Governance and Control processes fragmented, complex, costly and slow to navigate. Designed to be robust but not designed for efficiency Information classification: External

  11. The Scaling@RBS Model is… particular to RBS; copying it will not help you. 11 Information classification: External

  12. A journey of learning… and unlearning Information classification: External

  13. Our Leaders are our Beacons Information classification: External Information classification: External Photo: National Trust

  14. 14 Information classification: External

  15. Unexpected Surprises! Information classification: External

  16. 16 Information classification: External

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