Vodafone Group Plc Half year results
15 November 2016
For the six months ended 30 September 2016
Vodafone Group Plc Half year results For the six months ended 30 - - PowerPoint PPT Presentation
Vodafone Group Plc Half year results For the six months ended 30 September 2016 15 November 2016 Disclaimer Information in this presentation relating to the price at which This presentation also contains non-GAAP financial information
Vodafone Group Plc Half year results
15 November 2016
For the six months ended 30 September 2016
Information in this presentation relating to the price at which relevant investments have been bought or sold in the past or the yield on such investments cannot be relied upon as a guide to the future performance of such investments. This presentation does not constitute an offering of securities or
underwrite, subscribe for or otherwise acquire or dispose of securities in any company within the Group. This presentation contains forward-looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995 which are subject to risks and uncertainties because they relate to future events. Some of the factors which may cause actual results to differ from these forward-looking statements are discussed on the final slide of this presentation.
Disclaimer
This presentation also contains non-GAAP financial information which the Group’s management believes is valuable in understanding the performance of the Group. However, non-GAAP information is not uniformly defined by all companies and therefore it may not be comparable with similarly titled measures disclosed by other companies, including those in the Group’s
assessment and management of the Group’s business, they should not be viewed in isolation or as replacements for, but rather as complementary to, the comparable GAAP measures. Vodafone, the Vodafone Portrait the Vodafone Speechmark, Vodacom, M-Pesa and Vodafone One are trade marks of the Vodafone Group. The Vodafone Rhombus is a registered design of the Vodafone Group. Other product and company names mentioned herein may be the trade marks of their respective
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Group Chief Executive Vittorio Colao
Financial performance
All growth rates shown in this document are organic unless otherwise stated 1. Based on 31 March 2016 year-end €: £exchange rate of 1.2647 2. Targeted coverage by end FY 16/17
First half highlights
Continued momentum in growth engines in Q2
4
Strategic progress
1,444 1,290 1,135 1,425 1,415 230 414 416 348 327 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 21.8 21.2 20.8 21.0 21.4 25.4 24.6 24.0 25.0 25.4 14.6 14.7 14.6 13.7 13.9 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Group Europe AMAP
Continued momentum
5
Stabilising ARPU in Europe Financials
Service revenue growth1 (%)
roaming regulation drag
1.2 1.4 1.8 2.2 2.4 (1.0) (0.6) (0.3) 0.3 1.0 6.7 6.5 7.4 7.7 7.1 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Group Europe AMAP
Growing customer base
(000s) Customer net adds
lower churn
Consumer contract ARPU (€)
Mobile contract Fixed broadband
1. Q4 15/16 shows underlying growth (excl leap year impact and accounting changes). Reported organic growth rates are Group +2.5%, Europe +0.5% and AMAP +8.1%
Enhancing customer experience: network
6
Mobile network improvement
69%
with fibre1
90%
4G coverage across Europe (+10pp YoY)
37m
pro-forma for Ziggo
53%
NGN coverage in Europe, matching incumbents
Fixed network improvement
82 88 90 1.16 0.99 0.68 Q2 14/15 Q2 15/16 Q2 16/17
User experience (%)
37 66 82 22 27 31 Q2 14/15 Q2 15/16 Q2 16/17
European NGN homes reached (m)
15/20
Best data network in markets
Largest NGN
footprint in Europe, #2 on-net
European data sessions >3Mbps AMAP dropped call rate Total On-net
1. Big 4 European markets (Germany, Italy, Spain, UK) 4G sites
Enhancing customer experience: CARE
7
Percentage point improvements are YoY 1. My Vodafone App is available in 21 markets, with 13 markets offering real time monitoring
17
Network ‘guarantee’
markets
90% EU data
sessions >3Mbps (+2pp)
13
Real time monitoring
markets1 My Vodafone App penetration
39% (+13pp) 17
Personalised offers
markets Consumer contract churn
17.0% (-1.2pp) 14
24/7 live help
markets First contact resolution
66% (N/A)
Enhancing customer experience: Net Promoter Score
8
more-for-more actions
(2) 1 2 1 11 12 13 14 Mar 15 Sep 15 Mar 16 Sep 16
(points)
1. Gap to next best based on 21 markets, gap to 3rd based on 20 markets and represents the simple average of the difference in Consumer NPS between Vodafone and the 3rd ranking competitor. In markets where Vodafone is the 3rd ranking competitor the negative difference between Vodafone and the 2nd ranking competitor is used.
Consumer NPS1 Consumer NPS
Gap to next best Gap to third
Example CARE actions
Score improving YoY Challenger Lead/Co-lead
78% of revenue
Spain, mobile network guarantee Network NPS +6 points
Apr - Sep 16
Germany, legacy migration to Red Giga tariffs to reward loyalty NPS +16 points
May - Aug 16
Score not improving YoY
'4G try me here'
Mobile customers (% of base)
417 455 498 569 670 75 67 64 62 61 20 30 40 50 60 70 80 400 500 600 700 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Growth engines: data take-up
9
Increasing 4G penetration Growing data usage Further growth opportunity
Mobile data traffic
30.1 34.8 46.8 52.5 58.9 24.3 28.1 33.4 36.0 39.3 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
(m) 4G customers
– Europe 1.4GB, +48%, AMAP 0.9GB, +37%
4 34 32
Europe
122m
AMAP
348m
Group Europe Volume (PB) Growth (%) 4G data users 3G/2G data users
Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Growth engines: data monetisation
10
… lowering unit data prices ‘More-for-more’ actions...
Examples
H1 13/14 H1 14/15 H1 15/16 H1 16/17
European ARPU per GB
+€2 More value to subscribers More value to operators
Germany UK Italy1 SpainMay 2016 April 2016 April 2016 Feb 2015 onwards
+€1-6 +€5 +£1-4
customer service
allowance
… and stabilising ARPU
Consumer contract
(local currency)
40%
CAGR decline
two years 1. Consumer prepaid
~30%
2.5 4.7 1.7 3.3 4.6 2.8 Total Enterprise Fixed Mobile 3.8 14.7 21.3 VGE IoT Cloud & Hosting
Growth engines: enterprise
11
Improving in mobile Growing in strategic areas
Service revenue growth Q2 service revenue growth (%) (%)
easing, customers +7.5%
Q2 16/17 Q1 16/171
Leading network and service
NPS leader
Enterprise markets Largest 4G IoT footprint countries IP-VPN global networks in countries Platform in
1. Q1 16/17 service revenue growth has been restated to take into account the reallocation in Germany of certain customers from Enterprise SoHo to consumer
12
Growth engines: fixed and convergence - momentum
230 414 416 348 327 294 374 415 381 354
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Total broadband NGN
(000s)
Customer momentum
Group fixed broadband net adds
NGN self-build progress
Germany
launched June Italy
Spain
Portugal
Greece
Ireland
31m
households passed +4m YoY
27% 13% 6% Mobile only Triple Play Quad Play
Driving convergence
13
Growth engines: fixed and convergence - opportunity
NGN on-net penetration
On-net customers (m) On-net households (m) Penetration (%) 3.2 13.7 23 2.1 9.5 22 0.2 4.1 5 Others 0.4 3.4 12 Europe 5.9 30.7 19
Spain churn
Lowering churn via convergence
Further growth opportunity
(%) % of Fixed broadband customers on converged offers
25%
Q2 15/16
28%
Q2 16/17
1. A converged customer is a customer who has fixed broadband and mobile voice products and has a cross discount or an integrated convergent offer
Roaming caps:
€300m revenue impact in FY 16/17 pre-mitigation
Partial mitigation
through worry-free offers: 55% of roamers
Convergence momentum supported by regulatory process
14
Minimum 25 year spectrum licences Future remedy of choice is passive duct and pole access Access deregulated only if:
investment is in fibre and there is sustainable competition via commercial agreements, co-investment or wholesale access
Further harmonisation
“Double lock” safeguard; BEREC and EC can over-rule NRAs
No material regulatory impact on cable networks
€63bn
invested in the last 3 years
European Framework review: key proposals
EC has committed to the idea that investment and competition are key... … supporting Gigabit investments... … ensuring competitive access conditions to very high capacity networks
245 196 49 8 20 66 105 134 108 92
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
(1.8) (0.4) 1.6 1.6 3.1
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Germany: improving in all segments
1. Cable service revenue growth was 6.2% in Q2 (Q1 +6.6%) excluding one-off from reclassification of CPE revenue from non-service revenue to service revenue The German regulator intends to reduce mobile termination rates at the end of November 2016. An assumed 50% reduction would impact service revenue growth by around 1.5pp on a run-rate basis
Customer experience KPIs Financial results
enterprise improved
(Q1 -0.9%), cable strong +9.2%1
– revenue growth and cost efficiencies
gross adds
375 Mbps in 27 cities
portfolios
Mobile contract Fixed
Service revenue growth (%) (000s) Customer net adds
15
(points) Consumer NPS
(3) (4) 7 14
H1 15/16 H1 16/17
Gap to next best Gap to third
16
Italy: growth driven by ARPU enhancement and stable active base
KPIs Financials
(207) (266) (261) (318) (289) 24 38 63 46 33
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Mobile Fixed
(000s) Customer net adds
(2.0) (0.3) 1.3 1.2 2.2
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Service revenue growth (%)
7.3m 4G customers
guarantee
2.0m; 0.4m on fibre (+300k YoY)
prepaid ARPU +9.3%
growth and higher ARPU
tight cost control
Customer experience
(points) Consumer NPS
7 (4) 8 2
H1 15/16 H1 16/17
Gap to next best Gap to third
Customer experience
P3 network rating
17
UK: mixed performance
KPIs Financials
90 94 1 26 92 5 14 20 28 30
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Mobile contract Fixed
(000s) Customer net adds Service revenue growth (%)
recovering customer service
consumer broadband
accelerating up to 97k
regulation
enterprise customers
– enterprise fixed, increased regulation, customer care costs
(0.5) (0.7) (0.8) (3.2) (2.1)
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Reported Q4 ex. carrier effect (0.1)
1. Based on Ofcom definition, Vodafone definition 92%
(3) (35) (8) 4 13Sep 15 Dec 15 Sep 16
Touch point NPS (points) Co-best nationwide #1 voice nationwide #1 in London
(2.0) (3.1) (3.2) 1.3 0.0 1.0 0.7 0.6 4.9 3.5
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
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Spain: sustained growth and commercial momentum
KPIs Financials
92 83 105 53 91 28 79 64 1 40
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
Mobile contract Fixed
(000s) Customer net adds Service revenue growth (%)
launched in June
in Q2 following April tariff change
users
– M4M offers and higher customer base – Q2 lapping OOB data proposition in PY
cost savings offset higher content costs
Customer experience
Reported
(points) Consumer NPS
8 9 12
H1 15/16 H1 16/17
Gap to next best Gap to third
67 67 68 70 70 24 26 28 32 36
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
data prices -14%
higher network costs offset by opex savings
competitive pressure
– smartphone penetration 35% (+6pp YoY)
– 4G footprint in 17 circles, representing 94%
Customer experience KPIs Financial results
5.6 2.3 5.3 6.4 5.4
5.3 5.3 4.9
1.3 0.9Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17
India: increased competitive pressures
1. Vodafone invested a total of INR 203bn (€2.7bn) in the October 2016 spectrum auction 2. By end FY 16/17 3. Regulatory impacts include MTRs, service tax, roaming price caps and other items
10.2 7.6 10.9 6.3
Underlying growth
7.7 19
Data users Consumer NPS (%) (m) (points) Service revenue growth
52%
3G/4G 2 1 6
H1 15/16 H1 16/17
Gap to next best Gap to third Total 3G/4G Regulatory impact3 Reported
India: a leading telecom operator in a long-term growth market
20
Strong nationwide position
17 23
Q4 08/09 Q4 09/10 Q4 10/11 Q4 11/12 Q4 12/13 Q4 13/14 Q4 14/15 Q4 15/16 Q1 16/17Continuing growth opportunity
Large market, fast GDP growth…
1.3bn
population
77 40
Voice SIM Unique user
Prepared for more competition
Revenue market share (%)
#1 Brand #1 Consumer NPS #1 Enterprise mobility
… low penetration (%)
#1 retail outlets, leading CVM
Vodafone RED
‘unlimited plans’
Commercial focus:
4G 90 day promo: 10GB for price of 1GB Flex
One recharge fee for Calls, SMS and Data
High-end users Value seekers
10p 30p 30p
Low cost voice plans
long distance local off-net local on-net
254m
devices
Smartphones1 4G handsets1
52m
devices
39%
penetration
8%
penetration
Investment focus: on 12 leadership and 5 strong challenger circles; ~91% of revenue
1. Estimated market penetration at May 2016
21
Vodacom: network leadership, continued strong growth
KPIs Financials
383 359 86 265
H1 15/16 H1 16/17
Total prepaid Just 4 You
(m) South Africa total prepaid bundle sales Vodacom service revenue growth (%)
– #1 on download speeds and dropped calls
Call Compensation” with free minutes
churn 4.8%
3.0 7.2 6.5 5.7 5.6 8.3 10.7 10.2 4.4 2.6 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 3.9 7.2 6.3 4.4 4.1 Group
South Africa Internationals
Customer experience
South Africa consumer NPS
1. Active data customers have been restated to exclude customers with free allocated data bundles not used+33%
+5.7%
easing, return to positive net adds
stable underlying as SA offsets Intl’ (points)
17 16 21 16
H1 15/16 H1 16/17
Gap to next best Gap to third
22
What’s next?
CLO CLOUD
4G+ G+/5G In Internet rnet
Things gs Fibe beri risa sation ion
What’s next: key programs towards a Gigabit Vodafone
23
Technology
Network leadership
4G+/5G
Fiberisation sites and Fttx
IT transformation
by country /cluster Transformation
Commercial
Best in class service
CXX/CARE Enterprise divisions – VGE,
IoT and Cloud & Hosting New Consumer IoT and
Data analytics units
Efficiency
Top quartile
Fit 4 Growth Digital Zero based budgeting Virtualisation
and cloud
Group Chief Financial Officer Nick Read
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7.6 7.9 H1 15/16 H1 16/17
Organic EBITDA growing faster than revenue
24.2 24.8 H1 15/16 H1 16/17
Organic service revenue (€bn)1 Organic EBITDA (€bn)1 Organic EBIT (€bn)1
2.1 2.22 H1 15/16 H1 16/17
1. Excluding UK ladder settlement and India accounting changes. H1 15/16 restated for H1 16/17 foreign exchange rates 2. Reported organic EBIT includes a benefit from lower depreciation and amortisation charges following the treatment of the Netherlands as an asset held for sale
YoY growth
+2.3% +2.0% +1.0% +4.3% +3.6% +1.9%
H1 15/16 H2 15/16 H1 16/17 H1 15/16 H2 15/16 H1 16/17
(3.0)% (5.8)% (7.5)%
H1 15/16 H2 15/16 H1 16/17
+7.5%2
25
Adjusted operating profit stabilising
26
H1 16/17 (€m) H1 15/16 (€m) Reported growth (%) Adjusted operating profit1 2,283 2,281 0.1 Adjusted net financing costs (1,013) (764) Adjusted tax expense (277) (417) Non controlling interests (134) (172) Adjusted earnings1 859 928 (Loss)/profit for the period (5,003) (2,344) n/a Weighted average number of shares2 (m) 27,912 26,529 Adjusted earnings per share1 3.08c 3.50c (12.0)
1. Reported excluding the impact of restructuring costs, significant one-off items and amortisation of acquired intangible customer bases and brand intangible assets 2. Weighted average number of shares includes a dilution of 1,325 million shares following the issue of £2.8 billion of mandatory convertible bonds in February 2016
– Lower capitalised interest – FX losses on intragroup funding – Underlying broadly stable
from mandatory convertible bonds
16.5 15.7 15.1 5.4 4.1 3.6 3.5 3.1 2.6 2.2 2.2 0.5 (2.1) (3.3) Ghana Turkey Egypt India Vodacom Romania Spain Germany Greece Italy Portugal Ireland UK NL
Q2 15/16 Q3 15/16 Q4 15/162 Q1 16/17 Q2 16/17 Europe (1.0) (0.6) (0.3) 0.3 1.0 AMAP 6.7 6.5 7.4 7.7 7.1 Group 1.2 1.4 1.8 2.2 2.4
Europe service revenue continues to accelerate
Q2 16/17 organic service revenue (%)
11. Excluding impact of handset financing 2. Underlying service revenue excludes leap year benefit and accounting changes
27
All growth engines contributing
(0.1) 2.3 1.8 0.6 0.8 (0.8)
European consumer mobile AMAP consumer mobile Consumer fixed line Enterprise Carrier, wholesale and other H1 16/17
1. Other includes mobile and fixed wholesale, common functions and eliminations
1H1 16/17 service revenue growth contribution (pp)
Data
1.1 (excl. roaming) 0.1 (excl. roaming)
28
Cost base stable despite strong commercial momentum
H1 16/17 H1 15/16 Improvement Mobile contract net adds (000s) 2,840 2,740 +3.6% EU fixed broadband net adds (000s) 525 395 +33% EU contract churn (Q2) 15.5% 15.7% 0.2pp 7.6 0.3 0.0 (0.1) 0.1 7.9
Organic H1 15/16 EBITDA Gross margin Customer costs Technology costs Support costs Organic H1 16/17 EBITDA
(€bn)
29
Fit for growth: H1 cost drivers
Direct costs
+2% Customer costs
0%
down 0.3pp YoY
(My Vodafone App 39%)
due to off-net broadband base, +0.5m YoY
Spain and Portugal
Technology costs
+3%
Project Spring, +2% YTD
Support costs
based budgeting
H1 16/17 cost base (excl. interconnect)
Total
€15.1bn
Other €0.2bn
30
Fit for growth: phase two targets identified
OpCo driven initiatives Group led initiatives
Total savings
Phase 1 delivery Phase 2 focus
ZBB Shared services Sales & distribution Networks & IT Procurement
Shared services:
Sales & distribution:
Network & IT:
ZBB:
globally
2016-17 2018-20 Procurement:
31
Fit for growth: benchmarking our opex performance
Higher cost saving opportunity
Lower cost saving opportunity
inflation pressures
improvement in all markets; focus
1. A.T. Kearney Global Competitive Benchmarking for Telecoms 2016, 3 year period
Efficiency improvement vs. mobile peers1
Gap vs. top quartile
Greece South Africa Spain Turkey Italy Portugal Germany Ireland UK32
Large improvement Small improvement
4.5 2.4 1.7 1.0 (0.9) Ghana Egypt Turkey SA India
Broad based margin improvement
3.6 2.6 1.3 1.2 1.1 (0.1) (0.7) (1.5) Greece Italy Germany Spain Ireland NL UK¹ Portugal
YoY organic change in A&R and opex (%)
Europe AMAP
H1 organic EBITDA margin movement YoY (pp)
33
1. Excludes the benefit of the UK ladder settlement and FX adjustments
0.7 1.1 0.4
H1 14/15 H1 15/16 H1 16/17
Delivering on our EBITDA margin targets
34
Countries growing EBITDA > service revenue
Out of 26 countries
Group Europe AMAP
EBITDA margin movement YoY (pp) Multi-year margin targets
10
countries FY 12-15
15
countries FY 15/16
19
countries H1 16/17
H1 15/16 H1 16/17
Capital additions normalising
Mobile
Mix of capital additions
IT Fixed Capacity / speed Coverage Capacity / speed Coverage
AMAP Europe €4.0bn
(14.7% of revenue)
€5.1bn
(18.3% of revenue)
Capital intensity outlook (% of revenue): ‘mid-teens’
Europe:
AMAP:
Fixed
IT
35
India: circle by circle investment strategy
0.4%
Leadership
Challenger Other
Market position #1 or #2
+0.8pp QoQ
scope to refarm 900 MHz Market position #2 or #3 Market position #3 - #5
+0.5pp QoQ
0.0pp QoQ
Spectrum acquired since 2010
93% 6%
FY 15/16 Capex
80%
4%
FY 15/16 EBITDA
96% 16%
4%
FY 15/16 Revenue
80% 11% 9%
5
circles
5
circles
circles
36
Free cash flow reflects final Project Spring payments
H1 16/17 (€m) H1 15/16 (€m)
EBITDA 7,906 8,039 Capital additions (3,973) (5,149) Capital creditors (1,476) (809) Working capital (1,463) (1,676) Net interest (363) (504) Taxation (534) (597) Dividends received1 129
(274) (182) Other2 63 122 Free cash flow 15 (756)
1. Principally relating to Indus Towers 2. Relates to cash movements on share based payments and disposal of capital assets
timing of Project Spring payments
medium-term rate is mid-20s
37
and $5.0bn Verizon loan notes
– India and Egypt spectrum purchases – First tranche of VZ loan notes ($2.5bn) – Net cash inflow of c.€0.5bn from the expected Netherlands
JV dividend distribution
Leverage
38
36.9 0.2 2.4 1.2 40.7 c.3.5 1.3 (2.2) (≥4.0) 39-40 Mar 2016 Spectrum Final 15/16 dividend Other Sep 2016 Spectrum and other H1 dividend VZ loan notes Guidance FCF Mar 2017
1 2 3
Net debt (€bn)
H1 16/17 H1 15/16 Gross cost of debt (%) 3.7 3.9 Average life of bond debt 9.4yrs 7.0yrs Net debt/EBITDA 2.6x 2.5x
1. Spectrum purchases in Germany 2. Other includes (€15m) free cash flow, €61m acquisitions and disposals, €333m FX and €142m restructuring costs 3. Spectrum includes €2.7bn of Indian spectrum; other includes restructuring and cash inflow from expected Netherlands JV completion
€15.3bn
FY 15/16 EBITDA (rebased) Guidance FY 16/17 EBITDA at May 2016 Guidance FY 16/17 EBITDA at Nov 2016
39
– Organic EBITDA growth narrowed to €15.7bn to €16.1bn – Free cash flow at least €4.0bn
Guidance range narrowed, consistent dividend growth
€15.7bn - €16.1bn €15.7bn - €16.2bn
1. Rebased for FY 16/17 FX guidance rates 2. We have based guidance for the financial year ending 31 March 2017 on our current assessment of the global macroeconomic outlook and assume foreign exchange rates of €1:INR 76.4, €1:ZAR 16.5, €1:£0.79, €1:TRY 3.2 and €1:EGP 9.8. Guidance excludes the impact of licence and spectrum payments, material one-off tax-related payments, restructuring costs, and any fundamental structural change to the Eurozone. It also assumes no material change to the current structure of the Group, and has not been adjusted for the potential de-consolidation of Vodafone Netherlands following the announced intention to create a 50:50 Joint Venture with Ziggo. 3. We have also excluded from guidance an expected one-off impact on EBITDA arising from foreign exchange losses on foreign currency denominated liabilities of Vodafone Egypt following the devaluation of the Egyptian pound; given ongoing exchange rate volatility, it is not yet possible to quantify this impact, which has no impact on Group free cash flow. 4. Interim dividend for 2015/16 has been restated to eurocents using 31 March 2016 rate of £1 = €1.2647 13 - 6% 3 - 6%
FY 16/17 EBITDA guidance
Summary
substantial network investments and CARE programme
Italy, Spain and South Africa, well prepared for competition in India, focused on improving the UK
revenue
40
41
42
43
Currency of payment
Dividend policy under euro reporting
44
Dividend policy Exchange rate Denomination Policy
Average of the five business days in the week prior to payment Intend to grow full year dividends per share in € annually
FY 15/16 interim = 4.65 cents 3.68 pence Rebased FY 15/16 interim £:€ 1.2647 Year end FX YoY growth 1.9% FY 16/17 interim = 4.74 cents
Calculation for FY16/17 interim dividend
x 24 November 2016 Ex-dividend date
Key interim dividend dates:
25 November 2016 Record date 3 February 2017 Payment date
14 4 10 2.3 10 6 5 25 0.2 Germany Italy Spain UK Portugal
45
European homes reached with NGN1
Wholesale NGN Own NGN
60% 35% 67% 87% 50%
Population coverage
1. Excludes several smaller markets (Greece, Ireland, Netherlands)
(millions)
Customer experience and commercial KPIs
46
AMAP Europe
Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 4G customers (m) 24.3 28.1 33.4 36.0 39.3 Contract churn (%) 15.7% 16.7% 16.1% 15.3% 15.5% 4G % outdoor population coverage 80% 84% 87% 89% 90% % of data sessions >3Mbps 88% 90% 91% 91% 90% % of dropped calls 0.60% 0.50% 0.46% 0.47% 0.47% Call setup success 99.8% 99.8% 99.9% 99.9% 99.9% Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 4G customers (m) 5.8 6.7 13.4 16.5 19.6 Contract churn (%) 19.4% 20.9% 20.5% 18.2% 18.0% 3G/4G outdoor coverage (excluding India) 83% 83% 85% 85% 85% % of dropped calls 0.99% 0.93% 0.86% 0.70%1 0.68% Call setup success 99.4% 99.4% 99.3% 99.5% 99.5%
1. Improvement partially reflects calculation methodology change
Other key markets
Market Organic Q2 service revenue growth (%) Reported H1 EBITDA (€m) Reported H1 EBITDA margin (%) Mobile customers Fixed broadband customers
Net adds (000) Closing customers (000) Net adds (000) Closing customers (000)
(3.3%) 316 34.8% (68) 4,963 20 143 2.2% 172 34.8% 43 4,831 27 493 2.6% 130 30.1% 79 5,869 15 586 0.5% N/A1 N/A1 (2) 1,965 10 257 3.6% N/A1 N/A1 195 8,683 3 61 15.7% 335 20.8% 206 22,581 41 465 15.1% 356 44.7% 623 39,666 9 240
47
Egypt Turkey Romania Ireland Greece Portugal Netherlands 1. Number not disclosed
25,601 (1,170) (188) 665 (386) 45 (41) 130 149 24,805 H1 15/16 reported service revenue FX One-off items In-bundle Out of bundle Incoming MTR Fixed line and carrier Other H1 16/17 reported service revenue
Service revenue bridge
(€m)
48
1. Excludes UK fixed ladder settlement and a reporting change of certain dealer commissions in India 1
H1 16/17 H1 15/16
€m pp €m pp Europe Service revenue (29) (0.2) (36) (0.2) EBITDA (7)
Service revenue (12) (0.2) (106) (1.4) EBITDA (5) (29) Group Service revenue (41) (0.2) (142) (0.6) EBITDA (12) (29)
Voice MTR impact
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Profit
H1 16/17 (€m) H1 15/16 (€m)
Adjusted operating profit1 2,283 2,281 Net financing costs (685) (964) Taxation 384 (2,493) Customer & brand amortisation2 (515) (724) Restructuring costs (37) (156) Impairment loss (6,375)
(58) (288) Profit for the year (5,003) (2,344) Non controlling interests (126) (159) (Loss)/Profit attributable to owners of parent (5,129) (2,503)
1. Reported excluding the impact of restructuring costs, significant one-off items and amortisation of acquired intangible customer bases and brand intangible assets 2. Customer amortisation relate primarily to Italy (H1 16/17 €170m, H1 15/16 €234m), KDG (H1 16/17 €165m, H1 15/16 €242m) and Ono (H1 16/17 €114m, H1 15/16 €150m)
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Adjusted EPS reconciliation
H1 16/17 (€m) H1 15/16 (€m) Reported growth (%)
(Loss)/Profit attributable to owners of parent (5,129) (2,503) Impairment 6,375
(661) 2,076 Investment income and financing costs (328) 200 Customer and brand amortisation 515 724 Non controlling interests (8) (13) Restructuring costs 37 156 Other 58 288 Adjusted profit for the year 859 928 Weighted average shares (m)1 27,912 26,529 Adjusted EPS (€ cents) 3.08 3.50 (12.0)
1. Weighted average number of shares outstanding includes a dilution of 1,325 million shares (2015: nil) following the issue of £2.9 billion of mandatory convertible bonds in February 2016.
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Taxation
H1 16/17 (€m) H1 15/16 (€m)
Income tax 384 (2,493) Deferred tax assets - India (1,375)
588 2,015 Amortisation of deferred tax assets 230 359 Other (104) (298) Adjusted tax expense (277) (417) Adjusted effective tax rate1 27.5% 30.5%
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1. Lower rate in the current period is primarily due to the ongoing impact of the re-organisation of our Indian business which took place during the year ended 31 March 2016
Financing costs
H1 16/17 (€m) H1 15/16 (€m)
Net financing costs (685) (964) Mark to market of the Mandatory Convertible Bond (89) FX1 (239) 200 Adjusted net financing costs (1,013) (764) Other mark to market of derivative positions 84 118 Interest expense arising on settlement of outstanding tax issues 31 21 FX impact on intragroup lending 116 (19) Capitalised interest2 (1) (142) Other (59) (4) Underlying net financing costs (842) (790) Interest received (228) (182) Underlying gross financing costs (a) (1,070) (972) Average gross debt (b) (58,178) (49,344) Cost of debt3 3.7% 3.9%
1. Comprises foreign exchange rate differences reflected in the income statement in relation to certain intercompany balances 2. Interest capitalised on India spectrum, until brought into use 3. Cost of debt: ((a/b) x 2) x 100
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Gross and net debt
H1 17 €bn H1 16 €bn
Average gross debt 58.2 49.3 Average cash and short term investments (19.2) (12.6) Average net debt 39.0 36.7 Average life of bond debt 9.4 years 7.0 years
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Currency sensitivity
Currency H1 16/17 closing net debt (€bn) EUR 28.7 ZAR 1.8 GBP (0.7) INR 4.0 Other 6.9 Total 40.7 Currency H1 16/17 closing EBITDA (€bn) EUR 4.2 ZAR 0.8 GBP 0.7 INR 0.9 Other 1.3 Total 7.9
A 1% change in Impacts EBITDA by approx. (€m) Impacts FCF by approx. (€m)
INR:€ 20 5 ZAR:€ 15 5 GBP:€ 20 10 TRY:€ 5 2 EGP:€ 5 2
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Forward-looking statements
This presentation, along with any oral statements made in connection therewith, contains “forward- looking statements” within the meaning of the US Private Securities Litigation Reform Act of 1995 with respect to the Group’s financial condition, results of operations and businesses and certain of the Group’s plans and objectives. In particular, such forward-looking statements include, but are not limited to, statements with respect to: expectations regarding the Group’s financial condition or results of operations; expectations for the Group’s future performance generally, including growth and capital expenditure; expectations regarding the Group’s operating environment and market conditions and trends, including customer usage, competitive position and macroeconomic pressures, spectrum auctions and awards, price trends and opportunities in specific geographic markets; intentions and expectations regarding the development, launch and expansion of products, services and technologies, either introduced by Vodafone or by Vodafone in conjunction with third parties or by third parties independently including the rollout of TV in the United Kingdom; expectations regarding free cash flow and foreign exchange rate movements and tax rates; expectations regarding the integration or performance of current and future investments, associates, joint ventures, non-controlled interests and new acquired businesses; expectations regarding MTR rates in the jurisdictions in which Vodafone operates; expectations regarding Vodafone India, the
potential legislative and regulatory changes, including approvals, reviews and consultations. Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such words as “will”, “anticipates”, “aims”, “could”, “may”, “should”, “expects”, “believes”, “intends”, “plans”, “prepares” or “targets” (including in their negative form or other variations). By their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty because they relate to events and depend on circumstances that may or may not occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: general economic and political conditions of the jurisdictions in which the Group operates and changes to the associated legal, regulatory and tax environments; increased competition; levels of investment in network capacity and the Group’s ability to deploy new technologies, products and services; rapid changes to existing products and services and the inability of new products and services to perform in accordance with expectations; the ability of the Group to integrate new technologies, products and services with existing networks, technologies, products and services; the Group’s ability to generate and grow revenue; a lower than expected impact of new or existing products, services or technologies on the Group’s future revenue, cost structure and capital expenditure outlands; slower than expected customer growth, reduced customer retention, reductions or changes in customer spending and increased pricing pressure; the Group’s ability to expand its spectrum position, win 3G and 4G allocations and realise expected synergies and benefits associated with 3G and 4G; the Group’s ability to secure the timely delivery of high quality products from suppliers; loss of suppliers, disruption
the group of, or the rates the Group may charge for, terminations and roaming minutes, the impact of a failure or significant interruption to the Group’s telecommunications, networks, IT systems or data protection systems; the Group’s ability to realise expected benefits from acquisitions, partnerships, joint ventures, franchises, brand licences, platform sharing or other arrangements with third parties; acquisitions and divestments of Group businesses and assets and the pursuit of new, unexpected strategic opportunities; the Group’s ability to integrate acquired business or assets; the extent of any future write downs or impairment charges on the Group’s assets, or restructuring charges incurred as a result of an acquisition or disposition; a developments in the Group’s financial condition, earnings and distributable funds and other factors that the Board takes into account in determining the level of dividends; the Group’s ability to satisfy working capital requirements; changes in foreign exchange rates; changes in the regulatory framework in which the Group operates; the impact of legal or other proceedings against the Group or other companies in the communications industry and changes in statutory tax rates and profit mix. Furthermore, a review of the reasons why actual results and developments may differ materially from the expectations disclosed or implied within forward-looking statements can be found under “Forward- looking statements” and “Principal risk factors and uncertainties” in the Group’s annual report for the financial year ended 31 March 2016. The annual report can be found on the Group’s website (vodafone.com/investor). All subsequent written or oral forward-looking statements attributable to the Company or any member of the Group or to any persons acting on their behalf are expressly qualified in their entirety by the factors referred to above. No assurances can be given that the forward- looking statements in or made in connection with this presentation will be realised. Subject to compliance with applicable law and regulations, Vodafone does not intend to update these forward- looking statements and does not undertake any obligation to do so.
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2 February
Prelim results
16 May 3 February
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Q3 results Interim dividend paid