4/13/2011 1
Virtualisation: Th d t k h t’ i The need to know what’s going on
Tim Chaffe, Enterprise Architecture EDUCAUSE 2011
The Future is Cloudy
IT Services IT Services
Virtualisation: Th The need to know whats going on d t k h t i - - PDF document
4/13/2011 Virtualisation: Th The need to know whats going on d t k h t i Tim Chaffe, Enterprise Architecture EDUCAUSE 2011 The Future is Cloudy IT Services IT Services 1 4/13/2011 End users are interested in Functionality P f
4/13/2011 1
Virtualisation: Th d t k h t’ i The need to know what’s going on
Tim Chaffe, Enterprise Architecture EDUCAUSE 2011
The Future is Cloudy
IT Services IT Services
4/13/2011 2
End users are interested in
Performance = Latency
ΔT= the time it takes the entire page to get back
IT Service IT Service
the entire page to get back
Cloud Cloud
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What is the ideal ΔT ?
4 sec 10 sec 1 sec
ΔT Participants
Virtualised Datacentre
Storage Compute Application Services Network Services
Campus Network
Client
Internet Wireles s
PC Mac iPhone
Mobile Network Wired
iPad Android TV
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Virtual on Latency ? Measuring ΔT ?
Packet I Packet E Client Server
Load Balancer
Probe Ingres Egress
A l /
Probe
Analyzer/ BI Engine
SQL
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For the Technical folk
Source: Vantage Admin Guide
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Business Benefits
problems
performance for ALL web pages
problems
Exam ples
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USER EXPERI ENCE MONI TORI NG
User Experience Monitoring
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User Experience Monitoring Service Level Monitoring
SLA = 80% of content delivered in 2-4 seconds
4/13/2011 9
BASELI NI NG
Norm ality
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Netw ork - Regions Netw ork - I nternet
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PROBLEM SOLVI NG 1
Google Mini’s running slow
Before Tuning One Legged Dog After Tuning
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Google Mini - Baseline
Before Tuning After Tuning
PROBLEM SOLVI NG 2
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Debugging a realtime event At 4:00 we had a slow down on the main university web site u ve s ty web s te Digging deeper there seems to be problems with redirects Correlation
There’s a peak of requests against one of h k l h i i the network elements. But what is causing them?
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User Activity
Load Test 1 & 2 are pretty active
LoadTesting minor indiscretion
~1m hits against the pre-prod Campus Solutions 1 million hits against the pre-prod Campus Solutions in a day
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PROBLEM SOLVI NG 3
Packet loss – Why ?
4/13/2011 16
Packet Loss – Why ? UniSat Access – TV Programming
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Summary
your customer is experiencing in terms of latency
performance changes with confidence
being able to find out why
Trust But Verify !
http://creativecommons.org/licenses/by/4.0/