Dolores Nolan Community Relations Valley Metro: Go where you want, when you Brenda Kreitinger want! Travel Trainer
Getting around on Valley Metro
Why should you learn to take the Valley Metro bus and train? To get around!
Where do you like to go? ly !
Where do you have to go?
Why else should you learn to take the Valley Metro bus and train? T o save money!
What does a car cost?
Well what about…?
How much for you to ride Valley Metro all day? $2.00
Why else should you learn to take the Valley Metro bus and train? It’s part of the pollution solution!
Air Pollution Cars are the biggest cause of pollution
Local Bus Service 13
Express Bus Service Commuter bus service runs Monday thru Friday 14
Neighborhood Circulators
Valley Metro Light Rail 16
Valley Metro Light Rail 17
Dial-a-Ride/Paratransit Origin to Destination – shared ride service • Types of service – ADA Federally mandated public transportation service for people unable to independently use the bus or light rail for some or all of their trips. – Non-ADA Not required-service availability varies 18
ADA Certification Process • In person assessment • Transportation can be provided Valley Metro Mobility Center 4600 E. Washington Phoenix 19
Valley Metro Mobility Center 20
Valley Metro Mobility Center 21
ADA Platinum Pass Free travel on bus and light rail! 22
One on One Travel Training • Increase your mobility options • Individualized instruction on using bus and rail • Free! 23
Tools to Help Navigate • 602-253-5000 • Transit Book • ValleyMetro.org 24
Customer Service 602-253-5000
Transit Book each April and October 26
ValleyMetro.org
Fare structure – one pass for bus/rail 28
Fare structure – one pass for bus/rail 29
Reduced Fare Policy 30
Buy your passes before your ride!
Rail Ride – Free Ride 32
How to use the transit system 33
Plan! • 602 253-5000 • Transit Book • ValleyMetro.org 34
Plan! 35
NextRide • Real time information • Bus or light rail • Call or text • Website
What do you need?
At the bus stop • Be at the bus stop 5 minutes before the bus is scheduled to arrive • Make sure the bus operator can see you • Be prepared to pay your fare 38383838
Is this your bus? 39
Is this your bus? 40
100% mobility aid accessible
Advocate for yourself! Let the driver know what you need: • Ramp • Kneeling feature • Take your seat before bus moves • What else?
Validate your pass
On the bus Seats in front reserved for persons with disabilities
On the bus • Automated voice announcements: major streets/destinations • Rolling text messages 45
Ride Safely! Keep track of your stuff • Avoid talking to strangers • Pay attention •
Exiting the bus Signal about a block before your stop 47
Exiting the bus
Getting on the train 49
Light rail platforms 50
51
Validate your pass
Fare inspectors • Random checks • Have validated pass Oct-03-18
Accessibility • No step access • 4 wheelchair areas per vehicle • No wheelchair securement 54
Boarding light rail 55
On light rail • Automated voice announcements • Rolling text messages 56
Ride Safely! Keep track of your stuff • Avoid talking to strangers • Pay attention •
On the bus and on the train • Please use approved drink containers • Pets must be completely contained 58
Exiting light rail • Trains stop at every station • Use traffic lights 59
Valley Metro is a great way to get there! 60
Valley Metro is a great way to travel to just about anywhere! 61
“Hands On” Training @ Ability360 • Monthly sessions (usually 3 rd Wednesday) • Overview of Valley Metro services: fares, trip planning, bus & light rail features • DAR: ADA certification, Mobility Center • Bus demo, bus ride, light rail ride • Participants provided with an all day pass • Free! 62
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