User Mental Models of Cryptocurrency Systems A Grounded Theory - - PowerPoint PPT Presentation

user mental models of cryptocurrency systems
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User Mental Models of Cryptocurrency Systems A Grounded Theory - - PowerPoint PPT Presentation

User Mental Models of Cryptocurrency Systems A Grounded Theory Approach Alexandra Mai , Katharina Pfeffer, Matthias Gusenbauer, Edgar Weippl, Katharina Krombholz SBA Research, 2020 3 ? ? SBA Research, 2020 4 Drawing Task 1 SBA Research,


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User Mental Models of Cryptocurrency Systems – A Grounded Theory Approach

Alexandra Mai, Katharina Pfeffer, Matthias Gusenbauer, Edgar Weippl, Katharina Krombholz

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3 SBA Research, 2020

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? ?

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Drawing Task 1

SBA Research, 2020

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Card Assignment Task

SBA Research, 2020

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Drawing Task 2

SBA Research, 2020

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Grounded Theory - Coding

SBA Research, 2020

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Mental Models

SBA Research, 2020

Incomplete Mental Model Incorrect Mental Model

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Misconceptions and and Enhancements

  • Cryptographic Keys
  • Enforced Seed-Phrase Backups
  • Automatic Key Recovery
  • Anonymity and Persistency
  • Graphical Block Explorer
  • Fees
  • Selection of Pre-Computed Fees

SBA Research, 2020

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Alexandra Mai

SBA Research Floragasse 7, 1040 Vienna amai@sba-research.org

SBA Research, 2020

Thank you for your attention!