Understanding Mass Marketing Fraud November 8 th , 2017 Fraud - - PowerPoint PPT Presentation

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Understanding Mass Marketing Fraud November 8 th , 2017 Fraud - - PowerPoint PPT Presentation

Feb 02, 2023 188 likes •558 views

Understanding Mass Marketing Fraud November 8 th , 2017 Fraud Analyst Keith Ward CAFC / RCMP What is the CAFC? CAFC Overview Call Centre & Intake Unit (CCIU) Senior Support Unit (SSU) Operational Support Unit (OSU)

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Understanding Mass Marketing Fraud November 8th, 2017

Fraud Analyst – Keith Ward CAFC / RCMP

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What is the CAFC?

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CAFC Overview

  • Call Centre & Intake Unit (CCIU)
  • Senior Support Unit (SSU)
  • Operational Support Unit (OSU)
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Mass Marketing Fraud (MMF)

What is MMF? Fraud on mass, committed over communication media, namely: telephone, mail and Internet. Who is doing it? It is mainly organized crime – it is done over boundaries to impede / elude law enforcement What can you do about it? FRAUD...Recognize...Reject...Report

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MMF Schemes

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2016 Top 10 Scams

{Complaints}

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2016 Top 10 Scams

{Dollar Loss}

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Provincial/Territorial Breakdown (2016)

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MMF Solicitation Methods (2016)

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Age Range (2016)

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Reported Dollar Loss - 2016

In 2016, the CAFC received 397,000 calls and 67,645 online reports with a total dollar loss of $99,198,187.82 *Emails were cancelled end of 2014

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Overall MMF

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Why is it Under Reported

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  • Binary Options
  • Service Calls / Recovery Scams*
  • Traffic Infringement
  • iTunes / Steam Cards
  • Wire Fraud

Recent Trends

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  • Extortion (CRA – CIC)*
  • Prize*
  • Romance*
  • Phishing…..sigh*

Ongoing Trends

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  • Originally Anti-Virus Call (Windows / Microsoft)
  • Pop-ups / Paid Ads / Direct Phone Calls
  • Victims – Recovery Pitch “refund”
  • Victims – Bank Investigator

Service Scam – Recovery Pitch

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Phishing Schemes

  • Traffic Infringement
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Inheritance $$$

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Canada Revenue Agency

  • Highest pitch complaint in 2016
  • Threat of owed taxes – Jail Time
  • 2016-10-05: Police Raids – Drastic Decrease
  • Northern Ontario Victim*
  • Premise of Fear*
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Emergency Pitch

  • Incoming call asking for “Grandma” or “Grandpa”
  • Car Accident
  • Lawyer – Require Bail
  • Must be Secret (shhhh…)
  • Send Us Money!!!
  • Email Hack
  • Stranded – Need $$$
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Winner Winner – Chicken Dinner

  • Prize Scam: Readers Digest / Publishers Clearing House
  • 2.5 Million USD / Mercedes Benz
  • Jamaican Numbers (876)
  • Buy a Ticket?
  • Advance Payment?
  • Boiler Rooms
  • Counterfeit Cheque
  • Entry Fees - $20.00
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Love at First Click*

  • Scammers using popular dating sites to find “love connection”
  • Organized crime rings: West Africa (Ghana / Nigeria)
  • Scammers always your perfect match
  • Lengthy relationships
  • Tragedy – Require Funds
  • Money Mules
  • Gifts
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Romance Scam <3

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Credit Card Fraud

  • Lower Interest Rate
  • Third Party – Smaller Interest Rates
  • Card Not Present
  • Unauthorized Charge
  • Fraud Division Calls
  • Calls from Visa / Mastercard for “Compromised” Cards
  • Call Number on Card
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Restitution?

Unfortunately when funds are sent by money service businesses, criminals can pick it up

  • anywhere. As soon as it's retrieved your money is

gone.

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  • Focuses on tools of the scammer
  • Relies on private sector partnerships
  • 6 Primary Project
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  • Financial Institutions (1993)
  • Telephone Service Providers (2004-2005)
  • Email Service Providers (2009)
  • Internet Service Providers (2010)
  • Credit Card Fraud (2010)
  • Merchant Accounts Associated to Fraud (2010)

Disruption Program

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  • Competition Bureau
  • Ontario Provincial Police
  • RCMP

Prevention & Awareness

www.antifraudcentre.ca

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Twitter - @canantifraud Facebook – Canadian Anti-Fraud Centre Website - www.antifraudcentre.ca

Prevention & Awareness

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National Messaging Initiative:

Prevention & Awareness

partners@antifraudcentre.ca

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March is Fraud Prevention Month

Prevention & Awareness

  • Fraud Bulletins
  • Toolkits (6)
  • #FPM2018 #MPF2018
  • #WhatTheFraud
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National Messaging Initiative:

Prevention & Awareness

Goal – To develop a fraud awareness campaign aimed at reducing fraud.

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 Face of Fraud 

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  • Toll Free – (888) 495-8501
  • Toll Free Fax – (888) 654-9426
  • Online – Fraud Reporting System (FRS)

(www.antifraudcentre.ca)

  • Law Enforcement ONLY – le@antifraudcentre.ca

How to Report Fraud

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Questions

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Keith Ward

Royal Canadian Mounted Police Intelligence Researcher / Profiler Direct Line: (705) 494-4217 Email: kward@antifraudcentre.ca

FRAUD…Recognize…Reject…Report

Follow us on Twitter - @canantifraud Like us on Facebook - Canadian Anti Fraud Centre

Thank You!!!