Trainer: Mr Roger Lee (TAPA-APAC Hon Secretary) Date: 2-Apr 2020 - - PowerPoint PPT Presentation
Trainer: Mr Elliot Lee (Managing Partner IOF Consulants) Trainer: Mr Roger Lee (TAPA-APAC Hon Secretary) Date: 2-Apr 2020 Supported by Jollibee (Philippines) Supply Chain Resilience Framework Business Continuity Management in Supply Chain
Trainer: Mr Elliot Lee (Managing Partner IOF Consulants) Trainer: Mr Roger Lee (TAPA-APAC Hon Secretary) Date: 2-Apr 2020 Supported by Jollibee (Philippines)
Supply Chain Resilience Framework
Here are five critical questions you should ask when performing a BIA: 1.Which departments/processes within the company are most critical? 2.What is the priority to resume operational processes listed in #1? 3.Following a major disruption to operations, how soon must time-sensitive production
5.What resources are needed to support time-critical operations and minimize potential business interruption? 6.What are the operational and financial impacts of extended down-time?
Goal of a BIA is to establish Recovery Time Objectives (RTOs)
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First, look at the types of hazards your company might face .... Floods, fires, severe weather, computer virus attacks, sabotage, pandemic?
➢
What are the likely results of those kinds of events?
➢ Power outages? ➢ Computer failures? ➢ Radio or telephone systems failures? ➢ Personnel who can’t reach key facilities?
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➢ This is the hardest part of the process. Not every business service you provide
will be needed in certain emergencies. Your critical functions become the core of the plan. What you do from here on will support those critical functions…..
➢ Critical functions are the nuts and bolts of the BCP Plan ➢ They form the basis for determining resource requirements: ➢ Staff ➢ Vital information/critical systems ➢ Equipment ➢ Supplies and services ➢ Facilities
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Activity Details Activity Lists Off-site Materials Team Members Requirements Strategy Overviews
Business Continuity Plan Your Organization
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➢ At a high level, a Business Continuity Plan is a combination of: ➢ defined strategies and detailed procedures for system recovery ➢ defined strategies and detailed procedures for business resumption ➢ a formal team structure for executing the applicable procedures
and managing the crisis
➢ all advance arrangements required to support the above
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➢ At a detailed level, a Business Continuity Plan is: ➢ a documented series of activities (Business Resumption Plan) that
may need to be performed by designated teams to recover systems and/or resume critical business functions following a disruptive incident
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Activity Details Activity Lists
❑Strategy overview for each incident type
(or ‘disaster scenario’)
Off-site Materials Team Members Recovery Requirements Strategy Overviews
Your Organization Business Continuity Plan
➢ Each Team’s plan should contain: ❑List of minimum recovery requirements ❑Team membership and contact info. ❑Off-site materials list and other
supporting documentation
❑Activity lists (organized by phase
and scenario)
❑Activity details
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➢ An activity is the ‘Operating Unit’ of the plan ➢ Each activity describes: ➢ What has to be done ➢ How it can be done ➢ Who can do it ➢ What is needed to do it ➢ Where it can be performed
from
➢ When it can start ➢ How long it should last ➢ When it should end ➢ Each activity represents a logical, self-contained unit of work that
may need to be performed by a single team for a given scenario
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A phase is a grouping of activities used to provide a logical structure for each team’s plan Each phase represents a critical stage in the Operations Resumption plan There are typically five phases
Take any immediate actions warranted by the event
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Assess the impact of the event
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Implement short term measures to limit the impact
Such as transferring work to staff at another location, or having key staff work from home
Such as desks, phones, PC’s, printers, servers, system connectivity, electronic data, etc. Provide the minimum resources needed to resume
location
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Resume an acceptable level
alternate location
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Resumption
May require relocation of staff, recreation of lost data, processing of backlog, etc.
Transfer staff back to original location and resume normal
Complete all actions required to resolve the event
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Resumption
To Normal
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To Normal
Note: Depending upon the nature and duration of the event, some or all of the departments may be able to return to normal without executing phase 3 & 4
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BCP plans must:
➢ Be effective with and without warning. ➢ Take an all-hazard approach. ➢ Include alternate facilities. ➢ Have critical business functions operational within an acceptable amount
➢ Be able to sustain operations for an extended timeframe.
Plans and Procedures