Trafford Smart Catering System Philip Valentine Trafford Council - - PowerPoint PPT Presentation

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

“The Future of Catering is Automation – Greener, More Profitable School Kitchens”

Philip Valentine – Trafford Council Mike Ault – Trafford Council

Trafford Smart Catering System

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

The need (Customer & Business)

• Changing Society & Business Landscape
• Leading the change
• Choice and accountability
• Financial pressures
• Members assurance
• Engagement & Education:
• Parent / Child Empowerment
• Transparency
• Safeguarding
• Staff

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Meal Ordering Meal Preparation Ingredient Purchasing Forecasting/ Planning Meals Meal Serving Meal Accounting (Parent/School) Menu Management

Requirements to Deliver

Staff Management Payment Options P & L Accounting Productivity Levels Quality Control Audit Trail

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Implementation and overcoming the challenges

• Approach
• Keeping ownership (system & business)
• Holistic solution - future proofed
• Solution to Challenges
• Intelligent transformation of the business
• Remove preconception of school catering
• Ease and simplicity of use – children, schools & staff
• System Outcomes
• Capable of supporting local authority down to single school
• Adaptable to meet future requirements
• Natural progression – Staff Management & Quality inspection
• Financial control
• Flexible modular deployment

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Flexible Modular Deployment

• Kitchen Management
• Live information
• Ingredient & recipe management
• Compliance to menu choices

agreed with the school

• Material availability/

requirements

• Purchase order management
• Supplier & stock management
• Goods receipting
• Meal ordering
• Online parents / guardian
• Classroom children
• Empowerment
• Menu management
• Food sensitive locks
• Meal summary/prediction

management

• Kitchen confirmation / audit

trail

• Queue busting

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Flexible Modular Deployment

• Payment
• Online
• Ease of access
• Options of payment

mechanism

• Menu & ingredient

transparency

• Parent control of food

sensitivities input

• Meal payment summary
• Debt control
• School / service

confirmation

• Quality Management
• Live information
• Flexible and adaptable
• nline profoma’s
• Ready access to

inspection past results.

• Date collection

covering a wide variety

• f situations.

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Natural Progression (P&L Accounting). Staff Resource Management

• Establishment information/contractual hours and rates of pay
• Multi work roles / rotas for individuals with rates of pay and location
• Planned Attendance
• Actual Attendance
• Work allocation for absences / vacant roles
• Replacement temporary/permanent / Inherit role
• Additional resource allocation
• Changed time allocation Extended /Reduced times
• Supports the use of Agency staff
• Automatic notification of unexpected absences in real time
• Provide extracts for payroll system (timesheets and absence management)

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Achievements and sustainable gains

• Self Sustaining
• P&L accounting
• Productivity rates
• Produce management
• Business retention
• Absorbed inflation costs

Nil contribution from the organisation

• Customer Benefits
• Open and transparent
• Accountability of delivery
• Reduced complaints
• Meal prices sustained / reduced

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

100 150 200 250 300 350

Pilot Roll out 1 Roll out 2 Average Full roll out

Prior to launch Post launch

12% 7% 11% Equates to overall 6% 15%

Daily meal uptake pre and post system launch

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

• 4.00%
• 2.00%

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 13/14 14/15 15/16 16/17 17/18 Food inflation Food cost savings

Food savings due to implementation of smart catering system

Base Year

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Reduction in Paperwork

500 1000 1500 2000 2500 3000 3500 4000 4500

Kitchen management Staff management Total

Without system With system Pieces of paperwork handled over 65 units each month with and without the system

Examples of paperwork

• vertime sheets

leave request forms temperature sheets weekly meal record

• rder sheets

hospitality forms accident forms supplier complaints recipe sheets menu sheets pest control sheet

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

12

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Memorandum of Agreement Wigan and South Gloucestershire

Testimonial – “We have recently implemented the electronic meal ordering system with the aim of saving time and reducing meal costs and food wastage,

along with allowing children to make their own choices and understand healthy eating. This has been a huge success – the children (from Reception year upwards) enjoy choosing their meal in the morning and it saves time spent in lunch queues. It has also saved a significant amount of time in the school

• ffice inputting attendance patterns and has removed the scope for errors when pupils are absent. The support from Trafford in implementing the

system has also been excellent”.