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Catering Services Presentation for Childrens Services Select Committee Tony Sargeant & Maureen Lowes Introduction to The Catering Service Background information Provides catering service to schools under a service level


  1. Catering Services Presentation for Children’s Services Select Committee Tony Sargeant & Maureen Lowes

  2. Introduction to The Catering Service • Background information ◦ Provides catering service to schools under a service level agreement (SLA) ◦ 54 out of 56 schools buy into the service ◦ Employs around 326 staff based in schools + Civic Centre and Town Hall ◦ Serves around15,000 meals per day ◦ Management / Support team of 12 based at Town Hall

  3. How is the Service Funded? • Funded entirely within the Dedicated Schools Grant (DSG) • Funding received in 3 ways ◦ SLA with schools (based on FSM entitlement) ◦ Sales of meals direct to pupils ◦ Subsidy from DSG (agreed with Schools Forum*) * Changes from April 2013

  4. How is the Service Funded? ◦ Summary funding position 2011-12 2012-13 Actual Forecast Costs £6.30M £6.20M Income £5.95M £6.10M DSG subsidy £0.35M £0.10M

  5. How is the Service Funded? ◦ Summary funding position 2011-12 2012-13 2013-14 Actual Forecast Planned Costs £6.30M £6.20M £6.50M + Income £5.95M £6.10M £6.50M + DSG subsidy £0.35M £0.10M Nil

  6. What Services Are Provided? • School Lunch Service ◦ Primary ◦ Secondary • Additional Services for Schools • Hospitality Service • Asset Management on behalf of schools* * For schools that buy into the council service

  7. Menus and Meal Choices • How our menus are designed • How they are analysed • Menu examples • The Concepts idea in a bit more detail

  8. Food Standards “ The Standards aim to reduce foods that are associated with the growing range of child health and nutritional issues, including obesity, diabetes, tooth decay including obesity, diabetes, tooth decay and tooth erosion all of which are now recognised as a major threat to long-term health .”

  9. Food Standards • Food provided in school must now meet the standards: · More fruit and vegetables · Drinking water · Snacks - restricted · Bread · Healthier drinks · No confectionery · Oily fish · Salt and condiments – restricted · Starchy food cooked in fat or oil – restricted · Deep-fried food – restricted · Meat products – categorised and restricted

  10. Healthy Schools • The Catering Service works in partnership with schools to: · Encourage and support a whole-school approach to healthy eating · Contribute to ‘Healthy Schools Status’ · Create opportunities for pupils to engage with food and food culture · Stimulate interest in planting, growing, harvesting and cooking produce

  11. Healthy Schools

  12. Food for Life “ The Food for Life Partnership helps schools and their communities transform their food culture by promoting the use of more freshly prepared and well-sourced more freshly prepared and well-sourced food including fresh, seasonal, local and organic ingredients, high welfare meat and sustainable fish .”

  13. Food for Life Award • Benefits include: – Gaining an award and recognition for the catering team’s work – Encourages a creative curriculum (outdoor classroom) – Develops a whole school approach to health and – Develops a whole school approach to health and sustainability – Improves the school meal dining experience – Helping to improve attainment – Helping to improve behaviour and concentration – Helping to improve school Ofsted grade

  14. Cashless Catering & Rewards • What is Cashless Catering? • What are the benefits? – Ease of use – FSM and Paid meal pupils treated identically – No cash – less bullying (£30,000 per day less cash in schools) – Parents money is spent in school, not on the way to or from school – Parents can check what has been purchased – Rewards for healthy choices – Schools have an alternative to Cashiers Service

  15. Marketing and Advertising • Why advertise? ◦ Promote the benefits of the service ◦ Highlight the benefits of healthy eating ◦ Ensure the ‘offer’ is widely known ◦ Increase meal uptake – both paid and FSM ◦ Keep schools and parents informed ( 44% of parents nationally want more information about school meals )

  16. Monitoring and Benchmarking • Benchmarking ◦ LACA / SFT Survey data ◦ Other LA’s prepared to share data Authority Authority Primary Primary Secondary Secondary ◦ Other LA published meal prices Waltham Forest £2.00 £2.00 (variable) Newham Free £1.80 LBBD £2.00 £2.20 (variable) Havering £2.00 £2.30 Sutton £2.10 Variable Wandsworth £2.35 £2.40

  17. Monitoring and Benchmarking • Monitoring ◦ Key performance indicators · Meal uptake and sales · Cost of service inc. overheads · Cost of service inc. overheads · Hygiene / Health & Safety · Sickness and absence data · Customer view – Head teachers and schools – Pupils and parents – Other groups

  18. Monitoring and Benchmarking • General performance indicators ◦ Buy-back from schools > 96% ◦ Meal price compares favourably (69.2% are £2 or more) £2 or more) ◦ 95%+ scored 4 or more in hygiene audits ◦ No subsidy required from 2013

  19. The Future • Proposals to strengthen the service · Quality, Training, Financial and HR management • New business model · Stronger financial basis for the long term · Stronger financial basis for the long term • ‘Concepts’ menu in all secondary schools • Consolidate customer base · Individual trading accounts, greater involvement • Trading outside Barking and Dagenham?

  20. The Future “ The Catering Service is already well placed to move forward and it will be in an even better position once these developments have been implemented. ” developments have been implemented. ” The future is bright!

  21. Questions

  22. Primary School Lunch Service Primary School Lunch Service • A primary school lunch consists of a 2 course meal and a drink. • A primary school lunch consists of a 2 course meal and a drink. • Selection is made from a 3 week rolling menu cycle including • Selection is made from a 3 week rolling menu cycle including vegetarian options vegetarian options • All meals are nutritionally analysed and meet Government food • All meals are nutritionally analysed and meet Government food • All meals are nutritionally analysed and meet Government food • All meals are nutritionally analysed and meet Government food standards and nutritional standards standards and nutritional standards • Cost of a primary meal is £2 – this has not increased since January • Cost of a primary meal is £2 – this has not increased since January 2011. 2011.

  23. Secondary School Lunch Service Secondary School Lunch Service • A secondary school lunch consists of a choice of meals and drinks • A secondary school lunch consists of a choice of meals and drinks selected by the pupil. selected by the pupil. • Selection is made from a 3 week rolling menu cycle including • Selection is made from a 3 week rolling menu cycle including vegetarian options vegetarian options • All food items are nutritionally analysed and meet Government food • All food items are nutritionally analysed and meet Government food standards and nutritional standards standards and nutritional standards • Cost of a secondary meal is £2.20 – this has not increased since • Cost of a secondary meal is £2.20 – this has not increased since January 2011. January 2011. • The new ‘Concepts’ menu is being rolled out to all secondary schools • The new ‘Concepts’ menu is being rolled out to all secondary schools

  24. Additional Services for Schools Additional Services for Schools • Breakfast service • Breakfast service • Mid-morning break • Mid-morning break • After school service • After school service • Tuck shops • Tuck shops • ‘Bespoke’ 2-course lunches • ‘Bespoke’ 2-course lunches • Theme days • Theme days

  25. Hospitality Services Hospitality Services • School functions and events • School functions and events • Council functions • Council functions • Meetings and training sessions • Meetings and training sessions • bespoke services for any event, large or small • bespoke services for any event, large or small

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