Topics for Today Introductions AIMS and Pediatric Cohort - - PowerPoint PPT Presentation

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Topics for Today Introductions AIMS and Pediatric Cohort - - PowerPoint PPT Presentation

Topics for Today Introductions AIMS and Pediatric Cohort Getting Ready for Overview of Training and TA Measurement Based Care Overview of Principles and


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SLIDE 1

GettingReadyfor MeasurementBasedCare

Presentedby: DebraMorrison UWAIMSProject ManagerandPracticeCoach

TopicsforToday

  • Introductions– AIMSandPediatricCohort
  • OverviewofTrainingandTA
  • OverviewofPrinciplesandModels
  • ChoosingaRegistryTool
  • DevelopingWorkflows(timeallowing)

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AIMSCenterImplementations&Trainings

WAStateBHI&CoCM

  • Policy
  • BreeCollaborative
  • MedicaidTransformation

TrainingandSupport

  • IntegratedCareTrainingProgram
  • HealthierWAPractice

TransformationSupportHub

  • OpioidTreatmentNetwork

LargestWAStateBHIImplementations

  • MHIP
  • UWMedicine
  • ProvidenceACO(4regions)

DebraMorrison ProjectManagerandPracticeCoach AnnaHink,LICSW ClinicalTrainer AnnaRatzliff,MD,PhD PsychiatricTrainer JuliannSalisbury ProgramCoordinator

AIMSCenterIntroductions

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SLIDE 2

CPAAPediatricCohortIntroductions

1minuteeach!

TellusoneGOAL youhavefor implementing Measurement BasedCare.

Whatwillyou MEASUREtoseeif youareachieving thatGOAL?

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CPAAPediatricsCohortIntroductions

NorthwestPediatric Center

2sitesinCentralia 9Pediatricians 5ARNPs 1ClinicalPsychologist 1LMHC GOAL:

OlympiaPediatrics

1siteinOlympia 7Pediatricians 2ARNPs 0BHstaff(hopingLICSW

  • rClinicalPsychologist

GOAL:

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CPAAPediatricsCohortIntroductions

SouthSoundPediatric AssociatesandCatholic

CommunityServices 1siteinOlympia 6Pediatricians 2ARNPs 1LMHCA GOAL:

SkagitPediatrics

1siteinMtVernon 7Pediatricians 2ARNPs ?BHStaff GOAL:

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AIMSCenterTrainingataGlance

PlanningforIntegration InPersonClinician Training Coaching&Training

  • Callswithclinic/orgleaders

todeterminekeyareasfor planningandtraining

  • Involveprimarycareteam

andPCP

  • Developorfinetune

screeningandtreatment workflows

  • OrientationforBHclinicians

andpsychiatricconsultants

  • Supportsustainability
  • FocusonBHprofessionals
  • Engagingpatientsanddriving

activetreatmenttotarget

  • Usingaregistrytoprioritize

andmanageapatientcaseload

  • Usingpsychiatrytime

effectivelyorworking effectivelywithpsychiatric consultants

  • Effectiveprimarycareteam

communication

  • Emphasisonpracticeand

activelearning

  • Newcontentintroduced

throughwebinarsand practicedinfollowup caseconferencecalls

  • CoachingcallsforBH

cliniciansandpsychiatric providers

  • AdhocsupportforPCP

education&engagement

  • Adhocsupportforwork

flowcoursecorrections

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SLIDE 3

PlanningforIntegration

  • ImplementationTeamCalls Debra
  • WebinarsforAllteammembers– Debra/Team
  • GettingReadyforMeasurementBasedCare
  • WorkflowDevelopment
  • ScreeningProtocolsforPediatricPopulations
  • RegistryTraining
  • IntroductoryCallforPsychiatricConsultants Anna

Ratzliff

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InPersonBHClinicianTraining

Feb562019

BHClinicianTraining– AnnaHandAnnaR

  • Newrolesandresponsibilitiesforcareteam
  • Patientengagementstrategies
  • Usingaregistryforpopulationmanagement
  • Drivingactivetreatmenttotarget
  • Teamcommunicationandculturechangeworkingin

newsettings

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PostLaunchCoachingandTraining

  • ImplementationTeamCoachingcallstosupport
  • perationschanges Debra
  • ClinicalcoachingcallsandwebinarsforBHClinicians

andPsychiatricConsultants– AnnaHandAnnaR

  • AccessforalltoCPAA/AIMStrainingwebsite

QUESTIONS?

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FocusonPrinciples

BreeCollaborativeRecommendations + AIMSPrinciplesofCollaborativeCare = PrinciplesForEvidenceBasedBHIntegration

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SLIDE 4

BreeCollaborativeRecommendations

1.IntegratedCareTeam 2.PatientAccesstoBehavioralHealthasaRoutine PartofCare 3.AccessibilityandSharingofPatientInformation 4.PracticeAccesstoPsychiatricServices 5.OperationalSystemsandWorkflowstoSupport PopulationBasedCare 6.EvidenceBasedTreatments(medsandBHInterventions) 7.PatientInvolvementinCare 8.DataforQualityImprovement

PrinciplesofCollaborativeCare

Evidence-Based Care. Providers use treatments that have

research evidence for effectiveness.

Population-Based Care. A defined group of clients is tracked

in a registry so that no one falls through the cracks.

Treatment to Target. Progress is measured regularly and

treatments are actively changed until clinical goals are achieved.

Client-Centered Collaboration. Primary care and mental

health providers collaborate effectively using shared care plans.

Accountable Care. Providers are accountable and reimbursed

for quality of care and clinical outcomes, not just volume of care.

PrinciplesforEvidenceBasedIntegration

  • BHproviderkeypartofteam
  • Systematicscreening
  • Measurementbasedbehavioralhealthservices
  • Populationbasedcare
  • Treatmenttotarget
  • Trackingpatientsandfollowingup
  • Evidencebasedtreatmentsprovided
  • Accesstopsychiatry(Bree)vs.psychiatriccase

review(CoCM)

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MostCommonModelsofCareinWA

BHC/PCBHModel

  • BHConsultantonPCPteam
  • Aimforimmediateaccess,address

manyhealthconditions

  • Briefvisits,focusonimmediate

concernofPCPorpatient

  • Patient/PCPinitiatefollowupcare
  • Nodefined“episodeofcare”
  • Psychiatricservicesusuallyby

externalreferralifatall

  • Measurementandtrackingmaybe

newelements

CollaborativeCareModel

  • BHProviderandPsychConsultant
  • Aimfortimelyaccess,addressMH

conditions

  • InitialAssessmentfollowedbybrief

visits,focusonsymptomalleviation

  • AssertiveBHPfollowupuntilspecific

clinicaltargetsreached

  • Average“episode”aroundsix

months

  • Regular(weekly)psychiatriccase

review– treatmentmodifications!

  • Measurement,tracking,treatment

modificationintegraltomodel

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SLIDE 5

PsychiatricConsultantRoleinCoCM

PsychCaseloadReview

  • Routineschedule(ideally

weekly)

  • Prioritizepatientsthatare

notimproving,complex newpatients

  • Continuityofcare
  • AccesstochartinEMR
  • Detailed

recommendationsforPCP

OptionalIdealTasks

  • Educationsessionsfor

PCPsaboutdiagnosesor medications

  • Availabilityforurgent

consults

  • Abilitytoseeespecially

complexpatientsinperson

  • rviatelehealth

ReflectionandDiscussion

3minutestodiscusswithyourteam 1minutetoreport

  • Whichmodelareyouplanningto

implement?

  • Howdoyouintendtoprovidepsychiatric

services?

CPAAPediatricsCohort

NorthwestPediatric Center

2sitesinCentralia 9Pediatricians 5ARNPs 1ClinicalPsychologist 1LMHC MODEL:

OlympiaPediatrics

1siteinOlympia 7Pediatricians 2ARNPs 0BHstaff(hopingLICSW

  • rClinicalPsychologist

MODEL:

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CPAAPediatricsCohort

SouthSoundPediatric AssociatesandCatholic

CommunityServices

1siteinOlympia 6Pediatricians 2ARNPs 1LMHCA MODEL:

SkagitPediatrics

1siteinMtVernon 7Pediatricians 2ARNPs ?BHStaff MODEL:

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SLIDE 6

UsingaRegistryforMeasurement BasedCare

  • CriticaltoolforBHProvider,PsychConsultant

(ifapplicable)andSupervisors

  • RequiredbyBreeandCollaborativeCare
  • Trackscaseloadofpatients– recordscontacts

andmonitorsoutcomes

  • Flagshighriskpatients
  • RealtimeQIreporting

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RegistryToolOptions

AIMSCaseloadTracker:

  • PaidforbyCPAAforminimumof1year
  • Easytolearnandaccessible– HIPAAcompliant

webbasedplatform

  • Nomaintenancerequired– limitlessdataentry
  • Bestexperienceofrequiredregistryfunctions

fortreatmenttotarget(QIreportingbuiltin)

  • Needsfewweeksforlicensing&setup
  • Notmodifiablebyenduser

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RegistryToolOptions

AIMSCaseloadTracker:

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RegistryToolOptions

AIMSEXCELPatientTrackingSpreadsheet:

  • ImmediatelyavailableandFREEtodownload
  • SophisticatedregistryandQIfunctions
  • ChallengingforendusersnotfamiliarwithEXCEL
  • NeedsHIPAAcompliantITsolutiontosecurestorage

formultipleusers

  • Maintenanceormodificationrequiresadvanced

EXCELskills(endusercost)

  • Maintenanceregularlyneededtoadddataspace

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SLIDE 7

RegistryToolOptions

AIMSEXCELPatientTrackingSpreadsheet:

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RegistryToolOptions

AIMSstronglyrecommendsstartingwiththeAIMS CaseloadTracker:

  • FREEforatleastoneyear,reducedpricing
  • ngoingforWApractices
  • Easytolearnandgivesgreatexampleofwhatis

neededforfuturedevelopmentofEMR, interface,orcustombuild

  • Easy,appropriateQItrackingimmediately
  • SharingwithUWAIMSallowsfortargetedTA

(optional)

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ReflectionandDiscussion

  • Whatquestionsdoyouhaveaboutselecting
  • rusingaregistry?
  • WhatinformationdoyouneedfromAIMSto

takethenextstep?

TimeCheck!

  • MoreaboutWorkflowDevelopmentorWrap

Up?

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SLIDE 8

StepstoDevelopingWorkflows

Assembletherightteamforthiswork– who doesitorsupervisesthosewhodoit?

  • Screening(reception,MA,RN)
  • WarmConnections(MA,PCP,BH)
  • Treatment(BH,PCP,Psych)
  • Treatmentmodification(BH,PCP,Psych,RN)

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Identify,DefineandAssigntasks

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“Stickynote”exercisetodeveloptask flowanddecisionpoints

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ReviewandRefinewithyourTeam

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SLIDE 9

Front Desk Staff

Hands out Screening form to patients 12 and older and parents of younger children

Patient checks-in for Pediatric appointment. Medical Assistant / RN Collects, scores, and enters scores in EMR if applicable Score is High Risk Score is Low Risk Medical Assistant / RN

If patient interested in IBH services, give screener to BH care manager and have patient schedule appt. put screener in Care Coordinator’s inbox If patient not interested, give screener to PCP to review and shred

Medical Assistant /RN

MA contacts BHCM for a team hand-off if pt interested If BHCM is available, give screener to BH provider, BH provider to enter special populations patients into registry If BHCM is not available, give screener to PCP to review and have patient schedule f/u with BHCM if interested. Put screener in BHCM’s inbox

Behavioral Health Care Manager (BHCM)

Adds patient to their schedule & completes BH visit Adds patient to registry and has patient schedule follow up appointment as needed

PCP

Reviews the form with patient

  • Assesses for suicidality and recommends follow-up

appointment with BHCM BHCM is not available. BHCM is available.

ScreeningWorkFlow Example Reflection&Discussion

  • WhereareyouinWorkflowdevelopment?
  • Whattoolsandresourceswouldbehelpful

fromUWAIMS?

CPAAPediatricCohort BestPracticesSharing

  • AIMS/CPAATrainingWebsitewillbeableto

collectbestpracticedocuments,workflows,

  • rpresentationsfromwillingclinicsand

makethemaccessibletoall

“Noneofusisassmartasallofus”

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TrainingWebsite

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SLIDE 10

WebinarSeries– ComingUp

  • Thursday,December13,2018

121PM

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ThankYou!

“Webelievethatenlightenedtrialanderror beatstheplanningofflawlessintellects.” DavidKelley,IDEO