Topics for Today Core convictions The current and changing talent - PDF document

Building a Powerful, Diverse Team July 21, 2016 Project Management Workshop Building a Powerful, July 21, 2016 Diverse Team Hosted by: Presented by: Richard Davis, SPHR, SHRM-SCP HirePowerHR Charleston, SC Topics for Today  Core convictions  The current and changing talent pool  Characteristics of a high performing team  Obstacles to a high performing team  Stages of team development  Sharing success stories Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 1

Building a Powerful, Diverse Team July 21, 2016 “Richard’s Core Convictions”  Every person has value and worth  Every person has the potential to do great things  Every person deserves to be treated with respect and dignity Diversity + Creativity + Focus = Team Synergy First…… Some disturbing statistics 30% of employees are fully engaged and inspired at work. 18% of employees are actively disengaged at work. Gallup “State of the American Workplace” Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 2

Building a Powerful, Diverse Team July 21, 2016 Is this important? Actively disengaged employees cost the U.S. between $450 billion to $550 billion each year in lost productivity. Diversity + Creativity + Focus = Team Synergy And…… Additional disturbing statistics 51% of NEW hires regret the decision to accept their current job. 40% of NEW hires are already looking for another job. DDI “Global Selection Forecast 2012” Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 3

Building a Powerful, Diverse Team July 21, 2016 55% of high performing employees say they are somewhat likely or very likely to leave their jobs in the next 6 months. Workforce2020-Worldwide Research Diversity + Creativity + Focus = Team Synergy workforce Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 4

Building a Powerful, Diverse Team July 21, 2016 What does it look like? Diversity + Creativity + Focus = Team Synergy Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 5

Building a Powerful, Diverse Team July 21, 2016 Diversity + Creativity + Focus = Team Synergy Baby Boomers Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 6

Building a Powerful, Diverse Team July 21, 2016 Baby Boomers  Nose to the grindstone work ethic  Job titles, status and a defined career ladder  Willing to work long hours to get the job done  If financial needs are met, time off is less important  Likes in person communication  Work reward is monetary…other types are gimmicky  Can produce with little or no direction and structure  Very loyal to the employer Diversity + Creativity + Focus = Team Synergy Generation X Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 7

Building a Powerful, Diverse Team July 21, 2016 Generation X  Work/Life balance is important  Working long hours should not be necessary  Enjoy flexible work hours  Want and need structure and direction  Sometimes skeptical of management  Like direct face to face communication-NOW  Requires more feedback—”How am I doing”  More freedom and time off is the best reward  Can be loyal to employer, but questions Diversity + Creativity + Focus = Team Synergy Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 8

Building a Powerful, Diverse Team July 21, 2016 Diversity + Creativity + Focus = Team Synergy Millennials Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 9

Building a Powerful, Diverse Team July 21, 2016 Millennials  Most diverse of all work groups  Most technologically savvy  Can relate without face to face interaction  Need flexible work schedules  Skilled at multitasking  Very entrepreneurial and independent  Much more tolerant of others who are different  Must know they are working toward a worthwhile cause  Need constant feedback Diversity + Creativity + Focus = Team Synergy Millennials—Work Terms  Nurturing  Social Landscape  Fun  Innovative  Work culture  Relationships Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 10

Building a Powerful, Diverse Team July 21, 2016 Misconceptions about Millennials  Millennials are out for themselves, so don’t expect them to stick around for long. Truth: They’re not disloyal. They simply have more options.  Millennials only want to work at Facebook or Google. Truth: It’s the values, not the perks.  Millennials can’t tear themselves away from their smartphones or Facebook long enough to hold a conversation with clients or co-workers. Truth: They do their best work in teams, not alone. Diversity + Creativity + Focus = Team Synergy Tying It All Together  Do employees know what is expected of them?  Is there consistent feedback on performance?  Do employees feel someone cares about their success?  Are there opportunities for employees to grow and be challenged?  Do they feel connected to the mission of the company?  Do they share the values of the company?  Do they feel they making a positive difference? Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 11

Building a Powerful, Diverse Team July 21, 2016 Characteristics of High-performing Teams  Share a sense of common purpose  Make effective use of individual talents and expertise  Have balanced and shared roles  Maintain a problem solving focus  Accept differences of opinion and expression  Encourage risk taking and creativity  Sets high personal performance standards  Identify with the team  Set clear and important goals  Structure is result driven  Members collaborate freely  The teams works well with other groups and systems Diversity + Creativity + Focus = Team Synergy Characteristics of High-performing Teams  Share a sense of common purpose  Make effective use of individual talents and expertise  Have balanced and shared roles  Maintain a problem solving focus  Accept differences of opinion and expression  Encourage risk taking and creativity  Sets high personal performance standards  Identify with the team  Set clear and important goals  Structure is result driven  Members collaborate freely  The teams works well with other groups and systems Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 12

Building a Powerful, Diverse Team July 21, 2016 Make effective use of individual talents and expertise “Choose the right people” Diversity + Creativity + Focus = Team Synergy Five-Stages of Team Development Model  Forming  Storming  Norming  Performing  Adjourning Bruce Tuckman-1965/1977 Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 13

Building a Powerful, Diverse Team July 21, 2016 Need for Pre-Forming  What skills sets, competencies, and experiences are required?  What departments/groups need to be involved?  What roles have to be filled?  Are political connections necessary/helpful?  Who has to/needs to decide on team members? Diversity + Creativity + Focus = Team Synergy Forming-Behaviors   The purpose and goals for the team are unclear The purpose and goals for the team are unclear   Members feel varying degrees of commitment. Members feel varying degrees of commitment.   Members are cautious, don’t initiate and avoid responsibility. Members are cautious, don’t initiate and avoid responsibility.   Communication is low and a few members often dominate. Communication is low and a few members often dominate.   Members are dependent on directive leadership. Members are dependent on directive leadership. Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 14

Building a Powerful, Diverse Team July 21, 2016 Forming-Tasks   Build a common purpose. Clearly establish the expectations of the Build a common purpose. Clearly establish the expectations of the project. project.   Understand personal expectations and interests. Understand personal expectations and interests.   Clarify accountability, recognition, and rewards. Clarify accountability, recognition, and rewards.   Assess resources—skills inventory—see who has what to Assess resources—skills inventory—see who has what to contribute. contribute.   Leader provides direction and drives the team process. Leader provides direction and drives the team process. Diversity + Creativity + Focus = Team Synergy How do you know you have what you need? Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 15

Building a Powerful, Diverse Team July 21, 2016 Profiles Performance Indicator™  Productivity  Quality of Work  Initiative  Teamwork  Problem Solving  Adapting to Change Diversity + Creativity + Focus = Team Synergy Profiles Performance Indicator™ D ominance I nfluence S teadiness C ompliance Diversity + Creativity + Focus = Team Synergy SC. GMIS: Project Management Workshop, Columbia, SC 16