OMANI Culture & Etiquette WELCOME TO MISCO PROJECT Moon Iron & Steel Co .S.A.O.C 1
OMANI Culture & Etiquette 1. Omanis are very polite and formal in public. 2. Upon meeting, formulaic greetings must be exchanged before a discussion can ensue. To do otherwise would be considered rude. 3. Expressions of overt anger and any raising of the voice should be strictly avoided, whatever the situation. 4. It’s also worth knowing that even innocuous hand gestures are punishable under Omani law, if deemed offensive. 5. Although men and women may interact in public, their contact should always be chaperoned or in the open. Even educated elite women often find it necessary to be chaperoned by a male relative at public events, parties, or receptions. Moon Iron & Steel Co .S.A.O.C 2
OMANI Culture & Etiquette 1. Omanis tend to stand close to one another as Arabs do, and it is common for friends and relatives of the same sex to hold hands. 2. Two or more men or women entering a doorway at the same time always try to persuade the others to enter first, although a man always invites a woman to enter first. 3. On the other hand, forming lines in shops, banks, and other public places is not a cultural trait, although women invariably are encouraged to go first. 4. Staring at women considered to be objectionable Moon Iron & Steel Co .S.A.O.C 3
OMANI Culture & Etiquette • Meeting people 1. Traditional Arabic greetings serve as an important oil in the machinery of everyday Omani life – the elaborate, almost courtly, formality with which Omanis greet one another in even the most prosaic of circumstances 2. Physical modes of greeting are also important. Close male and female friends and relatives will kiss one another on either cheek, although between male strangers the standard form of physical greeting is a handshake. 3. Members of the opposite sex do not generally touch – do not offer your hand to an Omani of the opposite sex unless they offer you theirs first. 4. Invitations to visit an Omani home are common –If invited for a formal meal, it’s polite to take some form of small gift, ideally gift-wrapped – chocolates or dates are ideal. 5. Remember to take your shoes off when entering any Omani house. Moon Iron & Steel Co .S.A.O.C 4
OMANI Culture & Etiquette SOME DOS & DONTS 1. Don’t show the soles of your shoes or feet; keep your feet flat on the ground. 2. Don’t walk on a prayer mat or in front of a person at prayer. 3. Don’t beckon with your finger or make broad gestures with hands or arms. 4. Omanis respond enthusiastically to smiles. 5. visitors not to initiate contact, especially physical contact, with someone of the opposite sex if they’re not familiar with each other. 6. Do accept refreshments when offered, as it’s considered rude to decline. Moon Iron & Steel Co .S.A.O.C 5
OMANI Culture & Etiquette SOME DOS & DONTS 1. Do respect the faith of those who live in Oman. 2. Don’t try to enter a mosque or holy site if you’re not Muslim; it’s considered disrespectful. 3. Respect the observance of holy holidays; for example, don’t eat where you can be seen during the day during Ramadan. 4. As per law, it is illegal to smoke, drink or chew gum during the hours of sunrise and sunset, 5. When in public areas, it is prohibited to kiss, hold hands or hug. 6. Whilst in Oman, you should avoid revealing clothes. 7. Around the hotels and beach areas, where it is more central, it is OK to dress how you like, but be aware of your surroundings. Moon Iron & Steel Co .S.A.O.C 6
Omanisation 1. Generally employers must employ Omani workers as far as possible. The Ministry of Manpower (MOM) from time to time has stipulated the percentage of Omanisation required in each sector of economic activity. 2. Now with the amended regulation, an employer who does not meet the prescribed Omanisation target may fear to pay a penalty between OMR 250 and OMR 500 for each Omani worker required to be employed. Each employer will have a timeline of 6 month to meet the requirement, otherwise the penalty will be doubled. Moon Iron & Steel Co .S.A.O.C 7
OMANI LABOR LAWS The employer is prohibited from bringing forward non-Omani workers unless he has obtained a permit from the Ministry. The grant of such permit shall be subject to the following conditions: 1. That the employer has complied with the prescribed percentages of Omanisation; and 2. Payment of determined fees. 3. that there are not among the Omanis the sufficient work force for the posts or occupations; Moon Iron & Steel Co .S.A.O.C 8
OMANI LABOR LAWS A non-Omani is prohibited from joining any work in the Sultanate before obtaining a labour card, the grant of which shall be subject to the following conditions: 1. that the worker has the professional competence or technical skill or the qualifications needed by the country; 2. that the employer has a permit to bring the worker forward in accordance with the first paragraph of this section; 3. that the worker has entered the country in a lawful manner and satisfies the conditions provided in the Foreigners Residence Law; 4. that the worker is medically fit and free of such contagious and chronic diseases as may be specified by the Ministry of Health. 5. That the worker has entered into a contract with an Omni or non-Omani employer who has obtained the necessary permit from the ministry of Commerce & Industry, if the worker is needed to work in the establishment; 6. That the prescribed fees have been paid. The labour card shall be granted upon the employer’s request. Moon Iron & Steel Co .S.A.O.C 9
OMANI LABOR LAWS The employer shall not: 1. Let any non Omani worker authorized to work for him to work any other employer. 2. Employ any worker authorized to work for another employer or residing in the Sultanate illegally. 3. Employ any non Omani worker in any Omanized occupation. The Omani worker shall only work for the employer authorized to employ him. Article (20): A decision by the minister shall define the procedures and regulations the employer shall be committed to with respect to notification of expatriate employee’s leaving work and the penalties for non-compliance with the decision. No person shall be allowed to practise the activity of providing foreign workers without obtaining a licence to that effect from the Ministry, and an employer is prohibited from contracting with any person for the provision of foreign workers unless such person has a licence for that purpose. Moon Iron & Steel Co .S.A.O.C 10
OMANI LABOR LAWS Working hours The most significant change is introducing the 5-day working week. Consequently, the maximum working hours has been reduced from 48 hours a week to 45 hours per week, Art. 68 OLL. During the month of Ramadan, the maximum working hours per week has been also reduced to 30 hours per week. However, the daily working hours of 9 hours has been maintained, whereas the employer must grant the employee now a 2 day weekend and thus reducing the working week from a six-day week to a five-day week. A further change has been passed with respect to overtime. The new Royal Decree has capped the maximum worked hours a day by 12 hours, meaning that an employee cannot make more than 3 hours per day overtime. According to the existing Omani Labour Law, each employee was entitled to receive in the first year of employment 15 calendar days of leave. This entitlement has now been increased to 30 days per year and is payable on the basis of the gross salary. Moon Iron & Steel Co .S.A.O.C 11
OMANI LABOR LAWS With Royal Decree 113/2011 the definition of gross salary has been amended by including all allowances, such as travel, transport and housing allowance, in addition to the basic salary. Previously travel, transport and housing allowance was not considered to be part of the gross salary. Furthermore and with the change, the new Royal Decree has reinforced the payment of salaries to employees within 7 days of the date on which the salary becomes due Moon Iron & Steel Co .S.A.O.C 12
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Expectations of MISCO from Contractors In addition to achieving Project completion with in time & cost, the following are expected from EPC & Technology Contractors of MISCO Strict compliance of local rules and regulations Maintain good and cohesive atmosphere in and outside site by the employees and contract labour Restrict un authorized entry of people at site and maintain high safety standards at site for movement of people and machine The contract labour with out uniform and safety gear should not be allowed to enter site area Moon Iron & Steel Co .S.A.O.C 15
Expectations of MISCO from Contractors Visitors/Vendors and Even MISCO reps are not allowed in side site with out safety briefing and safety gears. In quality of work and safety records in project phase, the MISCO should stand none to second in Sohar Industrial Area. SEPC/sub contractors to initiate safety week ,team building and employee engagement programs at site for motivating the teams Moon Iron & Steel Co .S.A.O.C 16
MISCO PROJECT HSE Project HSE Induction and training procedure Procedure for permit to work Lifting operations procedure Hot weather and heat stress management procedure Excavation procedure Energy Isolation procedure Confined space entry procedure Compressed gas cylinders handling & usage procedure Emergency response plan Moon Iron & Steel Co .S.A.O.C 17
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